GadBall - Dallas, TX - IT Jobs: 4/20/08

Thursday, May 01, 2008

Expanding Healthcare Organization needs a Systems Admin. in DALLAS, TX

Expanding Healthcare Organization is planning a major telecom conversion to Nortel CS1000 series IP systems. The potential candidate will take the requirements from a business analyst and ensure proper implementation, system administration and troubleshooting of the systems. This will include managing projects for building and configuring the Nortel CS1000 server and various voice applications, including: call accounting, call recording, call tracking and voicemail systems. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Required Experience:
Experience deploying large scale (1000+ line) Nortel Systems
Experience with working with large primary location install base
5+ YEARS systems Administrator Experience with Octel and Nortel voice mails systems
5+ YEARS systems Administrator Experience with Nortel Symposium and Call Center systems
Advanced VOIP experience
Intermediate Voice Communications experience

To Apply to this job go to http://www.GadBall.com or click here

Legal Desktop Analyst in Dallas, TX

Downtown Dallas law firm is looking for an experienced desktop support analyst to be responsible for day-to-day work in supporting desktop computers. The desktop support analyst will work closely with the Helpdesk and escalation level teams to ensure systems availability. The ability to solve problems and perform computer troubleshooting for end users, as well as back up A/V support is required. Qualified candidates should submit their resume directly to .
Experience: Requirements include experience configuring laptops for remote use, installing and configuring software and supporting hardware, including Microsoft OS, Microsoft Office products (2003), Goodlink and Blackberry portable devices, HP Printers, Active Directory domains, knowledge of Novell Directory Services and knowledge and exposure of Network components. Abilities. Prior law firm experience required. A+ or other technical certification highly preferred.

To Apply to this job go to http://www.GadBall.com or click here

SQL Business Data Analyst in Dallas, TX

The primary responsibility of this role is to help in data conversion projects. Candidates must be experienced in data analysis and business analysis, with the ability to understand business concepts, data models, data mapping, cleaning, transformation and reporting. This person must be able to understand and participate in efforts from a business and technical perspective. Position requires at least four years or equivalent experience in the Information Technology environment or equivalent combination of education and work experience. This position will review and analyze business requirements and translate those into processes and SQL code for data conversion.

 All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Experience with relational database servers, including 2+ years of experience SQL (TransactSQL) is required. Relational database concepts and database structure, with the ability to perform analysis of database tables and stored procedures. Minimum of 2 years experience with SQL Query Analyzer creating, analyzing, and modifying reports and stored procedures is also required. The individual needs to be proficient in Microsoft Excel - importing and exporting data and creating macros. Knowledge of DTS (Data Transformation Services), Scheduling and Jobs Management using Enterprise Manager is vital. Experience with Data conversion projects and data mapping between systems and Experience with standardizing, cleaning and aggregating data is a must. The candidate should have the ability to recognize and isolate data trends, issues and concepts. They also need experience with providing results by understanding, organizing and querying data
Experience with troubleshooting and/or data analysis in an IT software environment. The ability to work independently and managing a workload with the responsibility of analyzing system requests, meeting deadlines, preparing specifications, and a commitment to quality assurance is important. Excellent verbal, written and presentation skills, keen attention to detail is also a must.
Comfortable working effectively in a rapidly changing environment.
Ability to communicate effectively with all levels within and outside the organization, including senior management and technical teams
Good listening and consultative skills

To Apply to this job go to http://www.GadBall.com or click here

Tier 3 | MS Office | Technical Support Opportunity! in Dallas, TX

A premier North Dallas client of Robert Half Technology is currently looking for a seasoned Helpdesk Analyst preferably with a Microsoft Office User Specialist (M.O.U.S.) certification to join their internal helpdesk. The ideal candidate will have 3 to 5 years of Microsoft Office technical support experience and will be able to handle 20-30 calls a day ranging from, VPN, Active Directory User Administration, to XP and Senior Level Office | Word | Access | Excel | Power Point related issues.

 All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Must Haves:
 Windows XP OS experience
 3-5 years supporting Microsoft Office | Word | Access | Excel | Power Point
 MS Internet Explorer
 VPN
 Remote Access | Network Stream or Net Meeting
 Active Directory | User Administration
 General network connectivity issues

Bonuses:
 Blackberry and Windows Mobile support experience.
 MOUS Certified

To Apply to this job go to http://www.GadBall.com or click here

FORTRAN DEVELOPER in Dallas, TX

Date:

___04/29/08____________

# of positions:

___3 ~4____

Location: Dallas, TX
_________________
Duration:
6 months - 1 year__

Type of hire:
Contract to hire
Desired start date:
____05/01/2008 or earlier______________
Must Have Skills:
____Fortran________
Desired Skills:
_____Idea about POS Systems, Retail Supply chain systems_____
Job Roles / Responsibilities:

_Developer, Support

To Apply to this job go to http://www.GadBall.com or click here

Change Management Specialist in Dallas, TX

We're here to help.

In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.

We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.

It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
ACS has the following position open for a Change Management Specialist.
Duties:
Transition/migration of new clients and/or services from Change Management perspective.
Design Change Management client specific processes, standardized procedures, work instructions, etc
Develop internal client specific ServiceCenter solutions.
Developing communication and work instruction procedures/documents.
Travel to client sites to aid with the migration/transition;
Assisting in constructing Change Management related reports
Developing service delivery concepts, practices and procedures for Account teams, per client.
Serving as Subject Matter Expert (SME) for ServiceCenter.
Working with ACS IT support groups to communicate new client expectations/requirements.
Work with PMO and TMO department
Reviewing client specific contracts/agreements to interpret cost, statement of work, and solution expectations.
Knowledgeable about inter-relationships between organizations; Understands the culture of ACS
Will work to develop Change Management Transition Process and Procedures.The management of the persons that execute those areas need to be engaged
Interpreting SLA documentation
RCA documentation
ServiceCenter Record(s)
Credit/Debit Memos
Contract Information
Credit calculations
Statistical information/MPR’s, call stats, etc
Provide Explanation of the Accrual reversal
Provide Explanation of why the monies are being Accrued for potential penalties; what are the potential penalties
Provide Explanation of the earn-back/true-up and details of the original SLA breach
Format and update around 25 documents on monthly basis

Required Skills:
SME in regard to Change Management and how it fits in within ACS culture
Some IT/Data processing experience; infrastructure platforms, troubleshooting, (Something)
ITIL literate and understand how the frame work fits with ACS ITO culture.
Knowledge of how organizations work and the inter-relationships of the various functions/components
Current knowledge of technical developments related to the various Infrastructure environments
Comprehensive knowledge of ServiceCenter and iStar functionality.
Proficient in Excel
Responsible for Corporate ITO SLA (Service Level Agreement) Financial reporting; Research, validation and coordination with Account Team for prevention of specific SLA breaches.
Mathematic Concepts
IT Experience
ServiceCenter functionality
Understanding on how to interpret ITO related documentation

ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.

Experience: same as above

To Apply to this job go to http://www.GadBall.com or click here

Service Level Solutions Architect in Dallas, TX

We're here to help.

In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.

We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.

It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
May perform one of the following duties:

Provide expert judgment and analysis for the design, development and implementation of enterprise service level agreements in response to prospective client RFPs/RFIs. Direct efforts to understand and disseminate details/issues regarding requested SLAs, and confirmation of current performance levels achieved in prospective client environment. Develop and maintain a proactive methodology for SLA solutions development, educating operations/engineering and account team to service level approach, defining/influencing metrics, penalty definitions and exclusions.
Education and Typical Years of Experience
Bachelor’s degree/technical certification in Computer Science, Information Technology or related field and/or 8-10 years of service delivery and service level design and operations related experience. ITIL Foundations certified required.Experience with ISO 20000 a must. 3-5 years experience with ITIL Service Level Management.
Requirements
Client-facing skills and experience including high degree of tact and diplomacy.
Ability to turn potentially confrontational/defensive situations into positive relationships.
Effective verbal and written communication skills in dealing with internal and external personnel/clients.
Exhibit strong organizational, operational, team building and technical leadership skills.
Develop and maintain excellent working relationships with all levels of staff within and outside the Company.
Effectively manage multiple projects simultaneously.
Demonstrate broad-based technical acumen and experience to operate effectively in a fast paced customer driven environment.
Role Functions
Read and respond to RFPs/RFIs.
Engage appropriate Solution Designers and Operations/Engineering personnel to ensurePerformance Requirements are understood and will be met by design including red-lining, noting exceptions and assumptions.
Provide guidance and recommendations related to industry standards and ACS offerings.
Recognize the need for, request and analyze detailed client performance data.
Present ACS’ SLA position to client, answering client and gatekeeper questions, evolving solution through pursuit steps that may include yellow pads, orals, due diligence, walkthroughs and other client meetings.
Lead / support SLA and contract terms negotiations.
Develop Service Level related turnover documentation to the transition and service delivery teams.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: same as above

To Apply to this job go to http://www.GadBall.com or click here

Reputable medical company seeking a Telecom Business Analyst in DALLAS, TX

Expanding Medical Organization seeks motivated Telecom Business Analyst to assist in upgrading their telecom system and migrating to a Nortel VOIP solution. To ensure a successful deployment the organization needs a business analyst who will be able to gather the requirements from the end user, build a statement of work, and work individually and with the technical team to ensure the project is deployed correctly. The qualified candidate must have excellent customer service and communication skills as the end users are non-technical. The desired candidate needs to have 5+ years experience with Nortel Enterprise TDM and IP Systems. They will also need experience with 1000+ line systems as well as 5+ years Application Experience with Octel and Nortel voice mails systems. Additionally 5+ years of application experience with Nortel Symposium and Call Center systems is required as well as experience with large primary location install base. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: The qualified candidate needs to have 5+ years of Advanced VoIP. The qualified candidate must pass a background check and drug test.

To Apply to this job go to http://www.GadBall.com or click here

Reputable Medical Org Seeks a Lawson Systems Administrator in DALLAS, TX

Growing Healthcare Organization is looking for a Junior Lawson System Administrator. The organization is currently upgrading to Lawson System Foundation 9 (LSF9) in May. The candidate will be responsible for the maintenance of the system, user security and classes. The candidate will also be responsible for the implementation of upgrades, patches, maintenance, system monitoring, performance tuning, storage and network capacity planning. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: The qualified candidate must have 2+ years of Lawson experience with version 8 or 9. The modules in use include: MSS, ESS, RSS, EFS/LBI and EDI. The environment is in a Lawson portal stage. Intermediate Lawson and Crystal Reports skills are required. The qualified candidate must be comfortable in a business professional environment. A background check and a drug screen are required.

To Apply to this job go to http://www.GadBall.com or click here

SQL Support Analyst in Dallas, TX

This SQL Data Analyst position will support both internal and external customers when they need help with the application widely used by our client. The SQL Data Analyst will support internal and external users, approximately 200. The SQL Data Analyst is responsible for troubleshooting the proprietary application suite of products and identify and document issues for the knowledge base. Each candidate for the SQL Data Analyst position will be performing advanced monitoring of the system and reporting system status. The SQL Data Analyst will identify defects in application, provide suggestions and resolve customer issues with short term workarounds if needed. The SQL Data Analyst will provide superior customer experience both written and orally. The individual also replicates and validates issues and either resolves or assigns / communicates to applicable team to resolve and works with the user community to determine the best solution to help resolve customer problems. The SQL Data Analyst will establish positive working relationships with Operations team to provide next level of support of business needs. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: If you are interested in the SQL Data Analyst position, you need to have a strong understanding of web based technologies and principles (Java, Swing client, etc) and a strong understanding of Network principles and technologies (TCP/IP, WAN, LAN, VPN, wireless etc.). The ideal candidate for the SQL Data Analyst position will have: Strong customer service skills, pragmatic problem solving skills, ability to work with little or no supervision, effective communication with all levels of the organization and customer base and follows procedures and recommends process improvement. The SQL Data Analyst will also maintain focus on details and can deliver accurate work and should be able to handle stressful situations appropriately. This person must be a self starter and team player and be "big picture" oriented. Ability to relate issues with key customer impacts is vital. As far as credentials, MCSA, MCSE, MCTS or MCP is required. Bachelors Degree in MIS, Computer Science or equivalent technical experience required. Also, we are looking for a minimum of 5+ years troubleshooting skills needs to be able to troubleshoot problems with minimal direction. We also need a minimum of 3+ years research skills needs to be able to find answers for questions that are not apparent and PL/SQL or SQL Server or Oracle experience. 2+ years java programming, 1+ year XML, HTML experience and 1+ years Weblogic knowledge is desired, but not required. Strong written and verbal communication skills is a must along with strong documentation skills. Logistics, distribution or supply chain experience a plus.

To Apply to this job go to http://www.GadBall.com or click here

.NET Application Developer in Dallas, TX

For this contract-to-hire position, you will utilize your experience as a .NET Application Developer.

Your responsibilities will include:
Assisting in maintaining the internal assigned code development timeline
Communicating status and estimated completion dates
Coordinating with the Director of IT on design decisions and auditing
Ensuring timely completion of assigned deliverables
Reviewing bugs and action items
Enforcing relevant standards and practices
Communicating technical design and trade-off decisions to stakeholders
Monitoring milestones on major enhancements
Reviewing functional specifications
Deploying software to QA, Staging, and Production environments
Enforcing Quality Control processes
Reviewing unit test plans

Experience: 5+ years related work experience
Background with ASP, SQL Server, C#, and .NET
Hands-on experience with several technologies (C#, .NET, ASP.NET, ADO.NET, XML, XSLT, SQL, JavaScript, C, C++, COM/DCOM, HTML, IIS, MS SQL Server)
Solid presentation and organizational skills
Excellent communication skills
Associates degree
Bachelors degree in Computer Science is preferred

To Apply to this job go to http://www.GadBall.com or click here

Desktop Support Specialist in Dallas, TX

Technical Writer in Dallas, TX

CDI has an exciting opportunity waiting for you! We are looking for exceptional people! We have an immediate need for a Technical Writer.

Technical Writer
Start Date: ASAP
Est End Date: 10/31/08
Work Location: Dallas Tx

Candidate should have Aviation/Maintenance industry experience.

Will be proof reading documents, checking facts, reviewing maintenance task card, etc.

Should have solid technical writer/editor background with FrameMaker experience a plus.

Would prefer that the candidate have a airframe and powerplant license but will consider any candidate with the industry experience.

Must have ATA standards experience.

Experience writing user guide documentation
Should have intermediate FrameMaker skills and have some experience with SGML.

Will be modifying existing aircraft maintenance documents.

Strong english written and verbal communication skills

Ability to quickly develop an understanding of the business, uincluding its functions, technical landscape and priorities.

Ability to complete tasks on time and able to follow detailed instruction.

Experience with FAA style documentation a plus.

Airline industry a plus

To Apply to this job go to http://www.GadBall.com or click here

C#/ASP.NET Developer in DALLAS, TX

We are seeking out .NET web software engineers to join our development team and work on cutting-edge solutions for the financial industry. Our environment is completely .NET/C#, Visual Studio 2005 and SQL Server 2005 running on a state-of-the-art VMWare virtual infrastructure. Developers also gain experience with Microsoft Team Foundation Server.

 All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: A minimum of 5 years software web development experience on the .NET 2.0 platform. A results-oriented IT professional who thrives in a rapidly evolving, fast-paced environment. Familiar with Agile/XP software development methodologies. A passion for software development and enjoys staying abreast with the most current technologies. A knack for understanding the needs of the business and how IT can best support it with unique, effective and timely solutions. You will have designed and implemented at least one rich web application using DHTML and preferably AJAX. You will have implemented highly interactive and usable web GUIs yet be familiar with windows based GUI development as well. You will be joining a team to design, develop, support, extend, integrate and customize a state-of-the-art SOA of-the-shelf product while concurrently developing business critical applications with the end goal of bringing all systems in house. You will have the opportunity to integrate and develop custom solutions for some of the most cutting edge products from VOIP CTI to enterprise OCR solutions.

To Apply to this job go to http://www.GadBall.com or click here

Wednesday, April 30, 2008

Reputable medical company seeking a Telecom Business Analyst in DALLAS, TX

Legal Desktop Analyst in Dallas, TX

SQL Support Analyst in Dallas, TX

C#/ASP.NET Developer in DALLAS, TX

Technical Writer in Dallas, TX

Desktop Support Specialist in Dallas, TX

SQL Business Data Analyst in Dallas, TX

Tier 3 | MS Office | Technical Support Opportunity! in Dallas, TX

.NET Application Developer in Dallas, TX

FORTRAN DEVELOPER in Dallas, TX

Change Management Specialist in Dallas, TX

Service Level Solutions Architect in Dallas, TX

We're here to help.

In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.

We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.

It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
May perform one of the following duties:

Provide expert judgment and analysis for the design, development and implementation of enterprise service level agreements in response to prospective client RFPs/RFIs. Direct efforts to understand and disseminate details/issues regarding requested SLAs, and confirmation of current performance levels achieved in prospective client environment. Develop and maintain a proactive methodology for SLA solutions development, educating operations/engineering and account team to service level approach, defining/influencing metrics, penalty definitions and exclusions.
Education and Typical Years of Experience
Bachelor’s degree/technical certification in Computer Science, Information Technology or related field and/or 8-10 years of service delivery and service level design and operations related experience. ITIL Foundations certified required.Experience with ISO 20000 a must. 3-5 years experience with ITIL Service Level Management.
Requirements
Client-facing skills and experience including high degree of tact and diplomacy.
Ability to turn potentially confrontational/defensive situations into positive relationships.
Effective verbal and written communication skills in dealing with internal and external personnel/clients.
Exhibit strong organizational, operational, team building and technical leadership skills.
Develop and maintain excellent working relationships with all levels of staff within and outside the Company.
Effectively manage multiple projects simultaneously.
Demonstrate broad-based technical acumen and experience to operate effectively in a fast paced customer driven environment.
Role Functions
Read and respond to RFPs/RFIs.
Engage appropriate Solution Designers and Operations/Engineering personnel to ensurePerformance Requirements are understood and will be met by design including red-lining, noting exceptions and assumptions.
Provide guidance and recommendations related to industry standards and ACS offerings.
Recognize the need for, request and analyze detailed client performance data.
Present ACS’ SLA position to client, answering client and gatekeeper questions, evolving solution through pursuit steps that may include yellow pads, orals, due diligence, walkthroughs and other client meetings.
Lead / support SLA and contract terms negotiations.
Develop Service Level related turnover documentation to the transition and service delivery teams.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: same as above

To Apply to this job go to http://www.GadBall.com or click here

Meditech Senior Systems Analyst - in Dallas, TX

Our client is seeking a Meditech Senior Systems Analyst is responsible for coordinating projects with management, users staff and vendors. The Senior Systems Analyst serves as project leader, with overall responsibility for project installation and implementation; coordinates efforts of users, ISD staff and vendors. The analyst formulates system scope and design objectives through research and fact finding to configure vendor maintained systems or develop and modify in-house system. The analyst prepares detailed specifications from which vendor systems will be configured and/or programs will be written.

RELOCATION PACKAGE WILL BE CONSIDERED FOR RIGHT CANDIDATE

Bachelors degree in Computer Science, Information Systems, Health Care Administration, Business, Nursing or equivalent experience, required.

Meditech Financial Apps Experience.

Minimum of five years in programming and systems analysis with project management or supervisory responsibility

Must have installed a minimum of one computer based hospital system and have active involvement in systems analysis, implementation and training in a minimum of four discreet major projects

Must possess advanced skills and experience in oral and written communication, including analysis, preparation and report presentation

Must possess experience in analysis, programming and use of health care patient administration, financial and clinical systems as well as general knowledge of major health care information issues

This position requires the ability to create and maintain all B/AR and admitting dictionaries

Must be able to bring outside information back into Meditech such as ERAs

Must be able to write NPR reports, including automating daily, weekly or monthly reports

Must be familiar with Meditech Systems updates.
Experience: call for details, Masters degree with emphasis on Information Systems, Health Care Administration or Business, preferred.
Commercial health care programming experience.
Apps troubleshooting and development highly preferred.

To Apply to this job go to http://www.GadBall.com or click here

Tuesday, April 29, 2008

Service Level Solutions Architect in Dallas, TX

We're here to help.

In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.

We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.

It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
May perform one of the following duties:

Provide expert judgment and analysis for the design, development and implementation of enterprise service level agreements in response to prospective client RFPs/RFIs. Direct efforts to understand and disseminate details/issues regarding requested SLAs, and confirmation of current performance levels achieved in prospective client environment. Develop and maintain a proactive methodology for SLA solutions development, educating operations/engineering and account team to service level approach, defining/influencing metrics, penalty definitions and exclusions.
Education and Typical Years of Experience
Bachelor’s degree/technical certification in Computer Science, Information Technology or related field and/or 8-10 years of service delivery and service level design and operations related experience. ITIL Foundations certified required.Experience with ISO 20000 a must. 3-5 years experience with ITIL Service Level Management.
Requirements
Client-facing skills and experience including high degree of tact and diplomacy.
Ability to turn potentially confrontational/defensive situations into positive relationships.
Effective verbal and written communication skills in dealing with internal and external personnel/clients.
Exhibit strong organizational, operational, team building and technical leadership skills.
Develop and maintain excellent working relationships with all levels of staff within and outside the Company.
Effectively manage multiple projects simultaneously.
Demonstrate broad-based technical acumen and experience to operate effectively in a fast paced customer driven environment.
Role Functions
Read and respond to RFPs/RFIs.
Engage appropriate Solution Designers and Operations/Engineering personnel to ensurePerformance Requirements are understood and will be met by design including red-lining, noting exceptions and assumptions.
Provide guidance and recommendations related to industry standards and ACS offerings.
Recognize the need for, request and analyze detailed client performance data.
Present ACS’ SLA position to client, answering client and gatekeeper questions, evolving solution through pursuit steps that may include yellow pads, orals, due diligence, walkthroughs and other client meetings.
Lead / support SLA and contract terms negotiations.
Develop Service Level related turnover documentation to the transition and service delivery teams.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: same as above

To Apply to this job go to http://www.GadBall.com or click here

Change Management Specialist in Dallas, TX

C#/ASP.NET Developer in DALLAS, TX

Technical Helpdesk Associate Bilingual French in Dallas, TX

Customer Support in Dallas, TX

Provide phone support in a call center environment for a proprietary medical software/hardware. Must be computer literate and have good typing and communication skills. Training will be provided and there is an excellent opportunity for advancement.

Ajilon provides competitive wages and a great benefits package.
Experience: 5+ years customer support in a call center environment. Must be able to pass a 7 year background investigation and drug screen to be eligible for employment. Must have a stable work history.

Please attach a Word formatted resume.

To Apply to this job go to http://www.GadBall.com or click here

.NET Application Developer in Dallas, TX

Tier 3 | MS Office | Technical Support Opportunity! in Dallas, TX

Legal Desktop Analyst in Dallas, TX

Reputable medical company seeking a Telecom Business Analyst in DALLAS, TX

Meditech Senior Systems Analyst - in Dallas, TX

Worldwide technology company seeking programmer analyst in DALLAS, TX

Worldwide Technology Company seeking programmer analyst. Candidate will participate proactively in designing high quality efficient ETL processes and applications moving large volumes of data. They will closely with data architects to profile and review source system data. Candidate will develop high quality efficient ETL environments utilizing Informatica and perform ETL application monitoring and performance tuning activities. They will participate with business units in the planning and requirements gathering to design, develop and maintain best practice standards and procedural guidelines. Duties will include analyzing, designing, writing program code, testing documents and implementing functionally. Candidate must have excellent communication, planning and requirements processing skills as well as exceptional time management skills. Candidate should be comfortable in a fast paced environment, managing multiple projects simultaneously. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Intermediate ETL Extract Transform Load, Intermediate Oracle, Intermediate Oracle PL/SQL, Intermediate T-SQL, Intermediate Shell (All Versions), Intermediate Perl, Intermediate Informatica.

To Apply to this job go to http://www.GadBall.com or click here

Monday, April 28, 2008

Change Management Specialist in Dallas, TX

C#/ASP.NET Developer in DALLAS, TX

Technical Helpdesk Associate Bilingual French in Dallas, TX

Legal Desktop Analyst in Dallas, TX

Customer Support in Dallas, TX

Windows Systems Administrator in Dallas, TX

Our client based in Dallas, TX is currently seeking a mid-Level WinTel Systems Administrators to join their award winning team! This position is responsible for the support functions within the Information Technology department including the administration of multiple Windows server infrastructures. Hardware and software support for Windows NT/2000/2003 servers as well as electronic messaging support and Level 3 Help Desk escalation support. The ideal candidate will exercises independent and analytical judgment to solve complex problems requiring evaluation of identifiable factors. The Systems Administrator is also responsible for recommending and implementing new technology which will increase the company's productivity as well as benefit the company financially.

Responsibilities:

 Multi-platform support including software installation, configuration, and troubleshooting on Windows/Intel operating systems.
 Ensure optimization and tuning of server, file systems, capacity planning and appropriate replication.
 Administration and support of network including Active Directory, DHCP, DNS, and WINS software.
 Recommends and implements modifications to the server environment, including troubleshooting and replacement of faulty system hardware.
 Administer, install, configure, and maintain all Microsoft Exchange and related products including email scanning tools, Blackberry Enterprise Server, Virus Scanning Tools, Spam Filtering Tools, SMTP, IMAP, etc.
 Administer, install, configure, and maintain Virus scanning software.
 Strong ability to multitask and resolve issues with urgency.
 Maintain record, inventory, and documentation on all the above items.
 Provide Monitoring and reporting of the server infrastructure.
 Implement new technology and server strategies as required.
 Research escalated problems and provide solutions and escalate as necessary.
 All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Required Skills:

 Thorough understanding, knowledge, and hands-on experience with the operation and optimization of Microsoft's messaging environments and operating systems in a large enterprise environment.
 Proficient use of virus scanning tools such as McAfee, Norton, etc. required.
 Must have 2-3 years proven experience as a server systems engineer.
 Technology used: Exchange Server 2003, 2000, 5.5; Outlook 2003, 2000; Antivirus: McAfee, Symantec, TrendMicro; GFI Spam Filtering: Sophos, Sybari, Ashcom; Blackberry Enterprise Server (BES); All Dell, Compaq, and IBM Hardware; All Microsoft applications; VMWare; MS Clustering; Blade server technology

Certifications:

 MCSE - Exchange 5.5, 2000, and 2003
 MCSA - Microsoft Certified Systems Administrator

To Apply to this job go to http://www.GadBall.com or click here

Service Level Solutions Architect in Dallas, TX

We're here to help.

In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.

We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.

It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
May perform one of the following duties:

Provide expert judgment and analysis for the design, development and implementation of enterprise service level agreements in response to prospective client RFPs/RFIs. Direct efforts to understand and disseminate details/issues regarding requested SLAs, and confirmation of current performance levels achieved in prospective client environment. Develop and maintain a proactive methodology for SLA solutions development, educating operations/engineering and account team to service level approach, defining/influencing metrics, penalty definitions and exclusions.
Education and Typical Years of Experience
Bachelor’s degree/technical certification in Computer Science, Information Technology or related field and/or 8-10 years of service delivery and service level design and operations related experience. ITIL Foundations certified required.Experience with ISO 20000 a must. 3-5 years experience with ITIL Service Level Management.
Requirements
Client-facing skills and experience including high degree of tact and diplomacy.
Ability to turn potentially confrontational/defensive situations into positive relationships.
Effective verbal and written communication skills in dealing with internal and external personnel/clients.
Exhibit strong organizational, operational, team building and technical leadership skills.
Develop and maintain excellent working relationships with all levels of staff within and outside the Company.
Effectively manage multiple projects simultaneously.
Demonstrate broad-based technical acumen and experience to operate effectively in a fast paced customer driven environment.
Role Functions
Read and respond to RFPs/RFIs.
Engage appropriate Solution Designers and Operations/Engineering personnel to ensurePerformance Requirements are understood and will be met by design including red-lining, noting exceptions and assumptions.
Provide guidance and recommendations related to industry standards and ACS offerings.
Recognize the need for, request and analyze detailed client performance data.
Present ACS’ SLA position to client, answering client and gatekeeper questions, evolving solution through pursuit steps that may include yellow pads, orals, due diligence, walkthroughs and other client meetings.
Lead / support SLA and contract terms negotiations.
Develop Service Level related turnover documentation to the transition and service delivery teams.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: same as above

To Apply to this job go to http://www.GadBall.com or click here

Tier 1 Helpdesk Analyst in Dallas, TX

A premier North Dallas client of Robert Half Technology is currently looking for a seasoned Helpdesk Analyst Tier 1 to join their internal helpdesk. The ideal candidate will be able to handle 30-40 calls a day ranging from Routers, VPN, Active Directory User Administration, to general XP and Office related issues. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Technical Requirements:

Must Haves:
 Windows XP OS experience
 Office XP troubleshooting experience
 MS Internet Explorer
 VPN
 Remote Access | Network Stream or Net Meeting
 Active Director | Password Resets
 General network connectivity issues
 1+ years of solid Helpdesk experience

Bonuses:
 Active Directory | User Administration
 Lotus Notes R6

To Apply to this job go to http://www.GadBall.com or click here

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