Monday, June 23, 2008

Bilingual Point of Sale (POS) Helpdesk Analyst in Dallas, TX

Our North Dallas client is currently interviewing Bilingual (Spanish and English) Tier 1 Helpdesk Analysts with previous Point of Sale (POS) Support in their background. The ideal candidate will be responsible for diagnosing and resolving POS Hardware and Software problems in a retail environment, as well as provide troubleshooting for Windows XP Operating System, VPN, and Password Resets. Our client is looking for a proven track record of handling 40-50 calls a day while maintaining the highest degree of superior customer service. <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Operating Environment:
Flexibility: Our Helpdesk operates 24/7. Candidates must be willing to work any shift and understand that schedules will changes as the needs of our customers dictate.

Required Skills:
Windows XP Operating System experience
VPN
General network connectivity issues | IP addressing
1+ years of continuous Helpdesk experience

Preferred Skills:
Inbound helpdesk doing corporate IT support.
1+ years of Point of Sale (POS) helpdesk experience preferred

To Apply to this job go to http://www.GadBall.com or click here

Lotus Notes Administrator in Dallas, TX

Position Title: Lotus Notes Administrator
Duration: 12 months
Location: Dallas, TX
Salary: $40 - $45/hour on W2


JOB RESPONSIBILITIES:
- Lotus
product telephone and electronic technical support position for an individual that posses level 4 Lotus Domino system administration skill with level 3 Lotus skill in Sametime and Quickplace including Domino programming experience with Notes Designer client
- Lotus Domino configuration including administration, connectivity, TCP/IP, back end relational database connectivity, LDAP integration, applying MR/MU's, monitoring and problem determination experience diagnosing NSDs.
- Installing Domino, Sametime and Quickplace in Windows and Unix environments.
- Lotus integration with back-end relational database systems using LEI and DECS.
- Familiarity with configuring Lotus advanced collaborative products like Sametime, QuickR, iNotes, etc with single sign on and certificate authorities (SSL).
- Eclipse integrated developement environment to develop plugin applications for Sametime as well as knowledge using Domino Java APIs.
- Domino programming knowledge related to Domino designer and Sametime SDK .
- Microsoft Windows NT/2000 AND UNIX (AIX, Solaris, LINUX).
- iSeries (AS/400) is a plus.
- Excellent written and verbal communication skill with customer facing and previous technical support experience.

REQUIRED SKILLS:
- Domino
- Lotus Script, Java Script, Java
- Sametime
- QuickR
- LAN Connectivity
- LEI
- DECS
- RDBMS ( DB2, SQL Server, Oracle) app programming

ADDITIONAL SKILLS:
- Unix (Solaris, AIX, Linux, HP-UX)
- Windows
- Optional OS/400

To Apply to this job go to http://www.GadBall.com or click here

Junior Art Director in Dallas, TX

Position will be in Dallas, TX

Summary
Creates concepts and visual designs that meet the strategic parameters of the creative brief (or assignment) with an attitude of confidence and enthusiasm that takes the work to the next level. Manages the visual design elements from concept through prepress (i.e., illustration, photography, final art).
Key Accountabilities
1. Develops thorough understanding of clients business as well as their competitors
2. Can successfully navigate and challenge a strategy
3. Solicits &#147;the right information&#148; up front translating to a better product the first time
4. Actively participates/contributes to brainstorms
5. Strong presenter with effective written and verbal communication skills both internally and externally (i.e., clients and vendors)
6. Successfully executes programs within established budgets and time frame, on strategy, and in accordance with client expectations and TPN quality standards
7. Partners effectively with other creatives and across agency multidisciplinary teams
8. Resourceful researcher, keeps abreast of social trends and culture
9. Provides final electronic files to prepress department in accordance with established guidelines and procedures to ensure highest quality and most efficient processing of final art
Core Skills
1. Technical skills
a. Be skilled in the latest versions of the following: the Macintosh operating system,
Adobe Photoshop, Adobe Illustrator, Adobe InDesign
2. Organizational skills
a. Ability to organize and format information
3. Understands and utilizes TPN&#56256;&#56321;s core tools:
a. Six Sigma
b. Advantage
4. Sound business and professional ethics
Years Experience: 0&#150;3 years
Education: Four-Year Degree (preferred, but not required)
Travel: Based on the requirements and location of the account being serviced
Experience: Key Accountabilities
1. Develops thorough understanding of clients business as well as their competitors
2. Can successfully navigate and challenge a strategy
3. Solicits &#147;the right information&#148; up front translating to a better product the first time
4. Actively participates/contributes to brainstorms
5. Strong presenter with effective written and verbal communication skills both internally and externally (i.e., clients and vendors)
6. Successfully executes programs within established budgets and time frame, on strategy, and in accordance with client expectations and TPN quality standards
7. Partners effectively with other creatives and across agency multidisciplinary teams
8. Resourceful researcher, keeps abreast of social trends and culture
9. Provides final electronic files to prepress department in accordance with established guidelines and procedures to ensure highest quality and most efficient processing of final art
Core Skills
1. Technical skills
a. Be skilled in the latest versions of the following: the Macintosh operating system,
Adobe Photoshop, Adobe Illustrator, Adobe InDesign
2. Organizational skills
a. Ability to organize and format information
3. Understands and utilizes TPN&#56256;&#56321;s core tools:
a. Six Sigma
b. Advantage
4. Sound business and professional ethics
Years Experience: 0&#150;3 years
Education: Four-Year Degree (preferred, but not required)
Travel: Based on the requirements and location of the account being serviced

To Apply to this job go to http://www.GadBall.com or click here

SharePoint Administrator in Dallas, TX

For this position, you will work as a SharePoint Administrator for this leader in anesthesia and pain medicine.
Your responsibilities will include:
Working with clients to prototype solutions
Designing and constructing SharePoint solutions
Managing site rights and permissions
Providing operations support for SharePoint sites in the production environment
Planning and developing portal technologies
Monitoring portal usage (including access, load, and usability issues)
Planning and implementing disaster recovery strategies
Maintaining and supporting the corporate web server and software tools
Documenting and analyzing required information and data

Experience: 3+ years related work experience
Experience developing Outlook Web Access (OWA) web parts
Familiarity with Business Data Catalog (BDC) and Excel Services
Familiarity with various types of Site templates
Understanding of technical design specifications
Understanding of application architecture, database, and system design
Understanding of Internet, Intranet, Extranet, and client/server architectures
Ability to create and manage various Site templates
Ability to write a Business Use Case Document and a business process model
Knowledge of Microsoft Office SharePoint 2007 and Windows SharePoint Services 2007
Experience with Web Application Technologies is a plus (ASP.NET, AJAX, JavaScript, XML)


To Apply to this job go to http://www.GadBall.com or click here

Helpdesk | Technical Writer Need for Cutting Edge Client! in Dallas, TX

Contract to Full Time
Experience: Our client is currently interviewing for a Helpdesk Tier 2 analyst to add to their winning team! The ideal candidate will be well versed in Technical Writing and will be responsible for suggesting and implementing best practices, process, and procedures for the helpdesk. The operating environment is Windows XP, Office 2003, Outlook 2003, MAC Leopard, Dame Ware, and Share Point MOSS ticketing system. This self starter will be the only helpdesk analyst, supporting 150 end users, and assisting the client with implementing a ticketing system. Exposure to Great Planes is preferred but not required. This position will offer the right candidate extreme growth potential <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

To Apply to this job go to http://www.GadBall.com or click here

Director of Customer Service | Helpdesk in Dallas, TX

Our client is currently interviewing candidates for a Director level position running their internal customer service helpdesk. The ideal candidate will manage the customer support group (4 agents) which acts more like an account managers, managing the different customers that buy our clients product. The helpdesk currently get calls from customers or affiliates with a request on how to do something. Many of the tools that are built into the system are forgotten due to the robustness of the application so the questions they get are more geared towards "how to do something", "how do I do this" type of calls. This is an application specific helpdesk, if it is more involved then simple issues calls are transferred to a tier 2 person. "I am using your product and all of a sudden Abode wont print" &#150; must be able to troubleshoot or figure out why the issue is happening.

The ideal candidate will also act as the SME for our client's product. The Account Managers know the product inside and out, so this person will have to emerge as the SME and field calls from their major clients. These calls are more "I want to do something". They must be able to figure out how to do the request or make it an enhancement to the application.

This person is also going to be required to look at the customer service department and bring it back up to speed. They want someone that is very knowledgeable in running a department.

Our client will train the ideal candidate through formalized training classes, provide ample training material, and give the candidate time to sit with the developers who developed the product.


The perfect fit for this position is someone that has worked for a company running a helpdesk or customer service entity where they supported some soft of internal product &#150; the people that call use the products. Applications that reported directly to the CEO or VP will only be considered.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Technical Environment
Windows XP
Microsoft Office XP
SalesForce.com to track tickets


Required Experience
4 plus years running a Application Specific Helpdesk
Previous position reported directly to the CEO or VP

To Apply to this job go to http://www.GadBall.com or click here

Indicative/NetIQ Administrator in Dallas, TX

We're here to help.

In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.

We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.

It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.





Job Description:



This position is responsible for understanding and defining the implementation of NetIQ in support of enterprise monitoring. This includes working with business analysts, technicians, and customers to design, configure, and integrate the Netcool application to support the business needs. The ideal candidate will have 5+ year’s infrastructure experience with 2 years installing, configuring, and administering various monitoring, notification, and event management tools. Having experience in a CMMI level 3+ organization is considered a plus. Position level is dependent on candidate’s level of experience.





Primary Experience:



· 2+ years experience with Indicative(Preferred) or NetIQ and EMS tool integrations

· 5+ years infrastructure experience

· 2+ years Server OS administration

· Strong understanding of protocols and technologies utilized in monitoring, SNMPv2, SNMPv3, Syslog, MIBs, Traps, etc.

· Good understanding of ITIL Service Management processes

· Demonstrated analytical thinking, adaptability, enthusiasm and motivation.

· Ability to work independently as well as in a team setting

· Strong organizational, verbal, and written communication skills





Secondary Experience:



· Experience in Network, Security, Storage or other technical areas.

· Test plan development

· Coding/scripting experience (Perl, SQl, Shell, etc.)

· Change Control, version control, build, and configuration management.

· Experience with NetIQ, HpOV, MOM, Indicative, Nimm Soft, or Splunk is considered a plus.

· ITIL certifications seen as a plus





Education:



Bachelor's Degree in Computer Science or Business Administration or related discipline





ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc

To Apply to this job go to http://www.GadBall.com or click here

Netcool Administrator in Dallas, TX

We're here to help.

In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.

We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.

It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.




Job Description:


This position is responsible for understanding and defining the implementation of Netcool in support of enterprise monitoring. This includes working with customers, business analysts, technicians, and customers to design, configure, and integrate the Netcool application to support the business needs. The ideal candidate will have 5+ year’s infrastructure experience with 2 years installing, configuring, and administering various monitoring, notification, and event management tools. Having experience in a CMMI level 3+ organization is considered a plus. Position level is dependent on candidate’s level of experience.




Primary Experience:


· 2+ years experience with Netcool and EMS tool integrations
· 5+ years infrastructure experience
· 2+ years Server OS administration
· Strong understanding of protocols and technologies utilized in monitoring, SNMPv2, SNMPv3, Syslog, MIBs, Traps, etc.
· Good understanding of ITIL Service Management processes
· Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
· Ability to work independently as well as in a team setting
· Strong organizational, verbal, and written communication skills




Secondary Experience:


· Customer pre-sales experience beneficial
· Experience in Network, Security, Storage or other technical areas.
· Test plan development
· Coding/scripting experience (Perl, SQl, Shell, etc.)
· Change Control, version control, build, and configuration management.
· Experience with NetIQ, HpOV, MOM, Indicative, Nimm Soft, or Splunk is considered a plus.
· ITIL certifications seen as a plus




Education:


Bachelor's Degree in Computer Science or Business Administration or related discipline







ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see jbo desc

To Apply to this job go to http://www.GadBall.com or click here

Business Analyst - in Dallas, TX

We have an immediate need for a Business Analyst in the IT field.
Job Description is below...
Serves as an intermediary between technical developers and end users.
Receives requests for software changes or new development.
Reviews information provided and identifies areas of missing information.
Talks with project requesters and stakeholders.
Analyzes and evaluates present or proposed business procedures or problems to define information technology needs.
As needed, travels to meet with users in company offices worldwide.
Asks the right questions to gather requirements as a friendly yet determined investigator.
Contacts others to help clarify requirements.
Works closely with employees at all levels in the company.
Develops a forest and trees understanding the needs of the business.
Formally defines and documents requirements, communicating them clearly in writing for software developers.
Answers questions as they come up from software developers.
Tests the software produced to ensure it meets the needs of the business.

Qualifications (must haves)
Bachelors degree in computer science, engineering, psychology, English, or related fields.
Minimum 5 years of software development experience with at least 3 years in a business analyst role.
Experience in multiple phases of software development.
Training or technical writer background a plus.
Excellent verbal and written communication skills in English.
Fluency in other languages (Chinese, Korean, Spanish) preferred but not required.
Strong facilitation skills and experience working with both individuals and groups of 5 or more people.
Ability to work closely with people at all levels of an organization.
Superior problem solving and issues management experience.
Gap analysis experience required.
Data and process modeling including the use of modeling or case tools helpful.

Great pay up to 75K! Apply today!!!!
Experience: call for details

To Apply to this job go to http://www.GadBall.com or click here

Integrated Facility Scheduler / Project Manager in Dallas, TX

Do you want to work in the North Slope of Alaska as a Facility Scheduler?For this position, you will support the process transition by working with a specialized team to establish and maintain the Western Area Integrated Facility Schedule (IFS), which is a schedule of all significant events and activities occurring within the operating area. This position is located Alaska's North Slope, and will follow the typical North Slope schedule of 14 days of consecutive work, followed by a 14 day break.
Your responsibilities will include:
Supporting development of the IFS data and system requirements
Supporting development of the collection processes
Maintaining the data collection processes
Integrating scheduled data into the Western area schedule
Adding the required site specific scheduling detail
Identifying incompatible activities and scheduling constraints
Facilitating schedule leveling meetings
Monitoring schedule performance and maintaining performance indicators
Supporting expansion into all operating areas

Experience: 10+ years related work experience
Expertise as a Senior Maintenance or Project planner, Project Manager, or team lead in heavy industrial facilities
Expertise in Primavera P3e or Microsoft Project software training
Solid planning and strategic skills
Excellent communication and networking skills
Continuing education in Project Management
PMP certification is preferred
Experience with Upstream Oil and Gas is preferred
Demonstrated record of success in the maintenance of scheduling systems in high availability and reliability environments is a plus


To Apply to this job go to http://www.GadBall.com or click here

UNIX Administrator in Dallas, TX

Responsibilities (Including but not limited to): Provide advanced system administration, operational support and problem resolution for a large complex Unix computing environment. Monitors server performance and capacity. Uses the change management process. Performs computing environment build-outs, site setup, hardware/software installation, maintenance and support and documentation of operating procedures and processes. Performs Unix administration including patch maintenance, disk space management, SAN management, DNS management and business continuity. Troubleshoots hardware and software problems, takes appropriate corrective action and/or interacts with IT staff or vendors in performing complex testing, support and troubleshooting functions.SUN Solaris Unix Administrator with 5+ years experience in Unix systems operations and administration, telecommunications network installation, operations and maintenance or an equivalent combination of education and work experience. Along with 3+ years of Linux System Administration. Bachelors degree or equivalent experience in Computer Science, MIS or related discipline. Sun Solaris and RHCE Certification desired.
Unix - Sun Solaris 9 , 10
Linux - 3+ years (RHEL5 a plus)
Veritas VCS/VM/VFS
Solaris SDS
Sun V1280, T5220 and 6800 experience

TCP/IP

Experience: call for details

To Apply to this job go to http://www.GadBall.com or click here

Sunday, June 22, 2008

Customer Support Technology Adviser in Dallas, TX

IMMEDIATE need for customer support technology ad visor!

Do you have troubleshooting experience via chat, email and phone handling customer concerns with computer hardware and software issues? Awesome!

Do you have a minimum of two years of customer service experience, one year certificate from college or technical school, strong technical aptitude, and knowledge of software and hardware systems and programs; or equivalent combination of skills, education and experience.

Do you have the ability to read, interpret and comprehend safety rules, operating instructions, procedural manuals, simple instructions, short correspondence, and memos?
Do you have the ability to write straightforward explanations, routine reports and correspondence?
Ability to ask effective questions and present information clearly and concisely?
Ability to demonstrate empathy and understanding a customers issue or question?
Ability to effectively present technical information clearly and concisely.

Mathematical Skills Needed: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. You must also have the ability to compute rate, ratio, and percent.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills: Ability to listen and respond while keying into automated system. (Windows or Mac environment).

IF YOU HAVE ALL THE SKILLS LISTED ABOVE, WE NEED YOU!


Experience: call for details

To Apply to this job go to http://www.GadBall.com or click here

Business Analyst - in Dallas, TX

We have an immediate need for a Business Analyst in the IT field.
Job Description is below...
Serves as an intermediary between technical developers and end users.
Receives requests for software changes or new development.
Reviews information provided and identifies areas of missing information.
Talks with project requesters and stakeholders.
Analyzes and evaluates present or proposed business procedures or problems to define information technology needs.
As needed, travels to meet with users in company offices worldwide.
Asks the right questions to gather requirements as a friendly yet determined investigator.
Contacts others to help clarify requirements.
Works closely with employees at all levels in the company.
Develops a forest and trees understanding the needs of the business.
Formally defines and documents requirements, communicating them clearly in writing for software developers.
Answers questions as they come up from software developers.
Tests the software produced to ensure it meets the needs of the business.

Qualifications (must haves)
Bachelors degree in computer science, engineering, psychology, English, or related fields.
Minimum 5 years of software development experience with at least 3 years in a business analyst role.
Experience in multiple phases of software development.
Training or technical writer background a plus.
Excellent verbal and written communication skills in English.
Fluency in other languages (Chinese, Korean, Spanish) preferred but not required.
Strong facilitation skills and experience working with both individuals and groups of 5 or more people.
Ability to work closely with people at all levels of an organization.
Superior problem solving and issues management experience.
Gap analysis experience required.
Data and process modeling including the use of modeling or case tools helpful.

Great pay up to 75K! Apply today!!!!
Experience: call for details

To Apply to this job go to http://www.GadBall.com or click here

SharePoint Administrator in Dallas, TX

For this position, you will work as a SharePoint Administrator for this leader in anesthesia and pain medicine.
Your responsibilities will include:
Working with clients to prototype solutions
Designing and constructing SharePoint solutions
Managing site rights and permissions
Providing operations support for SharePoint sites in the production environment
Planning and developing portal technologies
Monitoring portal usage (including access, load, and usability issues)
Planning and implementing disaster recovery strategies
Maintaining and supporting the corporate web server and software tools
Documenting and analyzing required information and data

Experience: 3+ years related work experience
Experience developing Outlook Web Access (OWA) web parts
Familiarity with Business Data Catalog (BDC) and Excel Services
Familiarity with various types of Site templates
Understanding of technical design specifications
Understanding of application architecture, database, and system design
Understanding of Internet, Intranet, Extranet, and client/server architectures
Ability to create and manage various Site templates
Ability to write a Business Use Case Document and a business process model
Knowledge of Microsoft Office SharePoint 2007 and Windows SharePoint Services 2007
Experience with Web Application Technologies is a plus (ASP.NET, AJAX, JavaScript, XML)


To Apply to this job go to http://www.GadBall.com or click here

Indicative/NetIQ Administrator in Dallas, TX

We're here to help.

In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.

We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.

It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.





Job Description:



This position is responsible for understanding and defining the implementation of NetIQ in support of enterprise monitoring. This includes working with business analysts, technicians, and customers to design, configure, and integrate the Netcool application to support the business needs. The ideal candidate will have 5+ year’s infrastructure experience with 2 years installing, configuring, and administering various monitoring, notification, and event management tools. Having experience in a CMMI level 3+ organization is considered a plus. Position level is dependent on candidate’s level of experience.





Primary Experience:



· 2+ years experience with Indicative(Preferred) or NetIQ and EMS tool integrations

· 5+ years infrastructure experience

· 2+ years Server OS administration

· Strong understanding of protocols and technologies utilized in monitoring, SNMPv2, SNMPv3, Syslog, MIBs, Traps, etc.

· Good understanding of ITIL Service Management processes

· Demonstrated analytical thinking, adaptability, enthusiasm and motivation.

· Ability to work independently as well as in a team setting

· Strong organizational, verbal, and written communication skills





Secondary Experience:



· Experience in Network, Security, Storage or other technical areas.

· Test plan development

· Coding/scripting experience (Perl, SQl, Shell, etc.)

· Change Control, version control, build, and configuration management.

· Experience with NetIQ, HpOV, MOM, Indicative, Nimm Soft, or Splunk is considered a plus.

· ITIL certifications seen as a plus





Education:



Bachelor's Degree in Computer Science or Business Administration or related discipline





ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc

To Apply to this job go to http://www.GadBall.com or click here

Junior Art Director in Dallas, TX

Position will be in Dallas, TX

Summary
Creates concepts and visual designs that meet the strategic parameters of the creative brief (or assignment) with an attitude of confidence and enthusiasm that takes the work to the next level. Manages the visual design elements from concept through prepress (i.e., illustration, photography, final art).
Key Accountabilities
1. Develops thorough understanding of clients business as well as their competitors
2. Can successfully navigate and challenge a strategy
3. Solicits &#147;the right information&#148; up front translating to a better product the first time
4. Actively participates/contributes to brainstorms
5. Strong presenter with effective written and verbal communication skills both internally and externally (i.e., clients and vendors)
6. Successfully executes programs within established budgets and time frame, on strategy, and in accordance with client expectations and TPN quality standards
7. Partners effectively with other creatives and across agency multidisciplinary teams
8. Resourceful researcher, keeps abreast of social trends and culture
9. Provides final electronic files to prepress department in accordance with established guidelines and procedures to ensure highest quality and most efficient processing of final art
Core Skills
1. Technical skills
a. Be skilled in the latest versions of the following: the Macintosh operating system,
Adobe Photoshop, Adobe Illustrator, Adobe InDesign
2. Organizational skills
a. Ability to organize and format information
3. Understands and utilizes TPN&#56256;&#56321;s core tools:
a. Six Sigma
b. Advantage
4. Sound business and professional ethics
Years Experience: 0&#150;3 years
Education: Four-Year Degree (preferred, but not required)
Travel: Based on the requirements and location of the account being serviced
Experience: Key Accountabilities
1. Develops thorough understanding of clients business as well as their competitors
2. Can successfully navigate and challenge a strategy
3. Solicits &#147;the right information&#148; up front translating to a better product the first time
4. Actively participates/contributes to brainstorms
5. Strong presenter with effective written and verbal communication skills both internally and externally (i.e., clients and vendors)
6. Successfully executes programs within established budgets and time frame, on strategy, and in accordance with client expectations and TPN quality standards
7. Partners effectively with other creatives and across agency multidisciplinary teams
8. Resourceful researcher, keeps abreast of social trends and culture
9. Provides final electronic files to prepress department in accordance with established guidelines and procedures to ensure highest quality and most efficient processing of final art
Core Skills
1. Technical skills
a. Be skilled in the latest versions of the following: the Macintosh operating system,
Adobe Photoshop, Adobe Illustrator, Adobe InDesign
2. Organizational skills
a. Ability to organize and format information
3. Understands and utilizes TPN&#56256;&#56321;s core tools:
a. Six Sigma
b. Advantage
4. Sound business and professional ethics
Years Experience: 0&#150;3 years
Education: Four-Year Degree (preferred, but not required)
Travel: Based on the requirements and location of the account being serviced

To Apply to this job go to http://www.GadBall.com or click here

Director of Customer Service | Helpdesk in Dallas, TX

Our client is currently interviewing candidates for a Director level position running their internal customer service helpdesk. The ideal candidate will manage the customer support group (4 agents) which acts more like an account managers, managing the different customers that buy our clients product. The helpdesk currently get calls from customers or affiliates with a request on how to do something. Many of the tools that are built into the system are forgotten due to the robustness of the application so the questions they get are more geared towards "how to do something", "how do I do this" type of calls. This is an application specific helpdesk, if it is more involved then simple issues calls are transferred to a tier 2 person. "I am using your product and all of a sudden Abode wont print" &#150; must be able to troubleshoot or figure out why the issue is happening.

The ideal candidate will also act as the SME for our client's product. The Account Managers know the product inside and out, so this person will have to emerge as the SME and field calls from their major clients. These calls are more "I want to do something". They must be able to figure out how to do the request or make it an enhancement to the application.

This person is also going to be required to look at the customer service department and bring it back up to speed. They want someone that is very knowledgeable in running a department.

Our client will train the ideal candidate through formalized training classes, provide ample training material, and give the candidate time to sit with the developers who developed the product.


The perfect fit for this position is someone that has worked for a company running a helpdesk or customer service entity where they supported some soft of internal product &#150; the people that call use the products. Applications that reported directly to the CEO or VP will only be considered.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Technical Environment
Windows XP
Microsoft Office XP
SalesForce.com to track tickets


Required Experience
4 plus years running a Application Specific Helpdesk
Previous position reported directly to the CEO or VP

To Apply to this job go to http://www.GadBall.com or click here

Helpdesk | Technical Writer Need for Cutting Edge Client! in Dallas, TX

Contract to Full Time
Experience: Our client is currently interviewing for a Helpdesk Tier 2 analyst to add to their winning team! The ideal candidate will be well versed in Technical Writing and will be responsible for suggesting and implementing best practices, process, and procedures for the helpdesk. The operating environment is Windows XP, Office 2003, Outlook 2003, MAC Leopard, Dame Ware, and Share Point MOSS ticketing system. This self starter will be the only helpdesk analyst, supporting 150 end users, and assisting the client with implementing a ticketing system. Exposure to Great Planes is preferred but not required. This position will offer the right candidate extreme growth potential <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

To Apply to this job go to http://www.GadBall.com or click here

Senior CISCO Network Engineer With ASA Experience - Contract To Hire Opportunity - Plano, TX in Dallas, TX

Genesis10 is in need of a Senior CISCO Network Engineer for a major client in Plano, Texas on a contract-to-hire basis. As the Senior CISCO Network Engineer, you will be responsible for the architecture design, strategy development and support of all network equipment and interoffice data communications. Will participate in an on call rotation with other Network Engineer and will be responsible for internal and external customer support via the Helpdesk and ticketing system, Desktop Support and the Data Center.

Responsibilities
- Manage entire network infrastructure for multi-site company world wide.
Experience: Required Experience/Skills:
- Strong networking experience Layers 1-4, Implementing and troubleshooting VPN site to site connectivity.
- EIGRP experience is a must.
- Must have detailed knowledge of PIX/ASA Firewalls.
- Cisco 65xx experience, HSRP, route redundancy, Etherchannel.
- Five years direct network experience.
- Practical experience utilizing BGP maintaining in a complex environment.
- Experience with Content Switch and VPN Connector.
- Senior level management engagement and communication is required.
- Ability to mentor and coach Network Engineers.
- Certifications: CCNA and or pursuing their CCIE (at least the written portion).
- Hardware: Cisco AP 11xx, ASA 55xx, 26xx, 28xx, Catalyst 29xx, 35xx, 37xx, 65xx, IDS 4210, CSS 11503, PIX 515, VPN 3000.

Preferred Experience/Skills:
- Load balancing using Cisco CSS, QOS, NAC, Intrusion detection systems.
- Wireless LAN controller, two-factor VPN and PCI DSS understanding.
- CCNP Certification.

This is an excellent opportunity to join a winning team. Take your career to the next level and turn your interest into action. Apply Now! Or, send your resume directly to . The only way to learn more is by taking the next step.

Genesis10 is a business and technology consulting company specializing in project management, business analysis, business transformation and large-scale systems infrastructure and application integration. Genesis10 services a variety of industries including banking and financial services, insurance, energy, manufacturing, healthcare, telecommunications and more. At Genesis10, we recognize that our consultants are our most powerful resource. Selecting only the most talented and experienced consultants provides our clients with the best the industry has to offer. We take pride in attracting the world's finest business and technology consultants.

To Apply to this job go to http://www.GadBall.com or click here

Integrated Facility Scheduler / Project Manager in Dallas, TX

Do you want to work in the North Slope of Alaska as a Facility Scheduler?For this position, you will support the process transition by working with a specialized team to establish and maintain the Western Area Integrated Facility Schedule (IFS), which is a schedule of all significant events and activities occurring within the operating area. This position is located Alaska's North Slope, and will follow the typical North Slope schedule of 14 days of consecutive work, followed by a 14 day break.
Your responsibilities will include:
Supporting development of the IFS data and system requirements
Supporting development of the collection processes
Maintaining the data collection processes
Integrating scheduled data into the Western area schedule
Adding the required site specific scheduling detail
Identifying incompatible activities and scheduling constraints
Facilitating schedule leveling meetings
Monitoring schedule performance and maintaining performance indicators
Supporting expansion into all operating areas

Experience: 10+ years related work experience
Expertise as a Senior Maintenance or Project planner, Project Manager, or team lead in heavy industrial facilities
Expertise in Primavera P3e or Microsoft Project software training
Solid planning and strategic skills
Excellent communication and networking skills
Continuing education in Project Management
PMP certification is preferred
Experience with Upstream Oil and Gas is preferred
Demonstrated record of success in the maintenance of scheduling systems in high availability and reliability environments is a plus


To Apply to this job go to http://www.GadBall.com or click here

Netcool Administrator in Dallas, TX

We're here to help.

In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.

We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.

It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.




Job Description:


This position is responsible for understanding and defining the implementation of Netcool in support of enterprise monitoring. This includes working with customers, business analysts, technicians, and customers to design, configure, and integrate the Netcool application to support the business needs. The ideal candidate will have 5+ year’s infrastructure experience with 2 years installing, configuring, and administering various monitoring, notification, and event management tools. Having experience in a CMMI level 3+ organization is considered a plus. Position level is dependent on candidate’s level of experience.




Primary Experience:


· 2+ years experience with Netcool and EMS tool integrations
· 5+ years infrastructure experience
· 2+ years Server OS administration
· Strong understanding of protocols and technologies utilized in monitoring, SNMPv2, SNMPv3, Syslog, MIBs, Traps, etc.
· Good understanding of ITIL Service Management processes
· Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
· Ability to work independently as well as in a team setting
· Strong organizational, verbal, and written communication skills




Secondary Experience:


· Customer pre-sales experience beneficial
· Experience in Network, Security, Storage or other technical areas.
· Test plan development
· Coding/scripting experience (Perl, SQl, Shell, etc.)
· Change Control, version control, build, and configuration management.
· Experience with NetIQ, HpOV, MOM, Indicative, Nimm Soft, or Splunk is considered a plus.
· ITIL certifications seen as a plus




Education:


Bachelor's Degree in Computer Science or Business Administration or related discipline







ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see jbo desc

To Apply to this job go to http://www.GadBall.com or click here

Bilingual Point of Sale (POS) Helpdesk Analyst in Dallas, TX

Our North Dallas client is currently interviewing Bilingual (Spanish and English) Tier 1 Helpdesk Analysts with previous Point of Sale (POS) Support in their background. The ideal candidate will be responsible for diagnosing and resolving POS Hardware and Software problems in a retail environment, as well as provide troubleshooting for Windows XP Operating System, VPN, and Password Resets. Our client is looking for a proven track record of handling 40-50 calls a day while maintaining the highest degree of superior customer service. <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Operating Environment:
Flexibility: Our Helpdesk operates 24/7. Candidates must be willing to work any shift and understand that schedules will changes as the needs of our customers dictate.

Required Skills:
Windows XP Operating System experience
VPN
General network connectivity issues | IP addressing
1+ years of continuous Helpdesk experience

Preferred Skills:
Inbound helpdesk doing corporate IT support.
1+ years of Point of Sale (POS) helpdesk experience preferred

To Apply to this job go to http://www.GadBall.com or click here

UNIX Administrator in Dallas, TX

Responsibilities (Including but not limited to): Provide advanced system administration, operational support and problem resolution for a large complex Unix computing environment. Monitors server performance and capacity. Uses the change management process. Performs computing environment build-outs, site setup, hardware/software installation, maintenance and support and documentation of operating procedures and processes. Performs Unix administration including patch maintenance, disk space management, SAN management, DNS management and business continuity. Troubleshoots hardware and software problems, takes appropriate corrective action and/or interacts with IT staff or vendors in performing complex testing, support and troubleshooting functions.SUN Solaris Unix Administrator with 5+ years experience in Unix systems operations and administration, telecommunications network installation, operations and maintenance or an equivalent combination of education and work experience. Along with 3+ years of Linux System Administration. Bachelors degree or equivalent experience in Computer Science, MIS or related discipline. Sun Solaris and RHCE Certification desired.
Unix - Sun Solaris 9 , 10
Linux - 3+ years (RHEL5 a plus)
Veritas VCS/VM/VFS
Solaris SDS
Sun V1280, T5220 and 6800 experience

TCP/IP

Experience: call for details

To Apply to this job go to http://www.GadBall.com or click here

Saturday, June 21, 2008

Director of Customer Service | Helpdesk in Dallas, TX

Our client is currently interviewing candidates for a Director level position running their internal customer service helpdesk. The ideal candidate will manage the customer support group (4 agents) which acts more like an account managers, managing the different customers that buy our clients product. The helpdesk currently get calls from customers or affiliates with a request on how to do something. Many of the tools that are built into the system are forgotten due to the robustness of the application so the questions they get are more geared towards "how to do something", "how do I do this" type of calls. This is an application specific helpdesk, if it is more involved then simple issues calls are transferred to a tier 2 person. "I am using your product and all of a sudden Abode wont print" &#150; must be able to troubleshoot or figure out why the issue is happening.

The ideal candidate will also act as the SME for our client's product. The Account Managers know the product inside and out, so this person will have to emerge as the SME and field calls from their major clients. These calls are more "I want to do something". They must be able to figure out how to do the request or make it an enhancement to the application.

This person is also going to be required to look at the customer service department and bring it back up to speed. They want someone that is very knowledgeable in running a department.

Our client will train the ideal candidate through formalized training classes, provide ample training material, and give the candidate time to sit with the developers who developed the product.


The perfect fit for this position is someone that has worked for a company running a helpdesk or customer service entity where they supported some soft of internal product &#150; the people that call use the products. Applications that reported directly to the CEO or VP will only be considered.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Technical Environment
Windows XP
Microsoft Office XP
SalesForce.com to track tickets


Required Experience
4 plus years running a Application Specific Helpdesk
Previous position reported directly to the CEO or VP

To Apply to this job go to http://www.GadBall.com or click here

Helpdesk | Technical Writer Need for Cutting Edge Client! in Dallas, TX

Contract to Full Time
Experience: Our client is currently interviewing for a Helpdesk Tier 2 analyst to add to their winning team! The ideal candidate will be well versed in Technical Writing and will be responsible for suggesting and implementing best practices, process, and procedures for the helpdesk. The operating environment is Windows XP, Office 2003, Outlook 2003, MAC Leopard, Dame Ware, and Share Point MOSS ticketing system. This self starter will be the only helpdesk analyst, supporting 150 end users, and assisting the client with implementing a ticketing system. Exposure to Great Planes is preferred but not required. This position will offer the right candidate extreme growth potential <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

To Apply to this job go to http://www.GadBall.com or click here

Bilingual Point of Sale (POS) Helpdesk Analyst in Dallas, TX

Our North Dallas client is currently interviewing Bilingual (Spanish and English) Tier 1 Helpdesk Analysts with previous Point of Sale (POS) Support in their background. The ideal candidate will be responsible for diagnosing and resolving POS Hardware and Software problems in a retail environment, as well as provide troubleshooting for Windows XP Operating System, VPN, and Password Resets. Our client is looking for a proven track record of handling 40-50 calls a day while maintaining the highest degree of superior customer service. <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Operating Environment:
Flexibility: Our Helpdesk operates 24/7. Candidates must be willing to work any shift and understand that schedules will changes as the needs of our customers dictate.

Required Skills:
Windows XP Operating System experience
VPN
General network connectivity issues | IP addressing
1+ years of continuous Helpdesk experience

Preferred Skills:
Inbound helpdesk doing corporate IT support.
1+ years of Point of Sale (POS) helpdesk experience preferred

To Apply to this job go to http://www.GadBall.com or click here

Netcool Administrator in Dallas, TX

We're here to help.

In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.

We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.

It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.




Job Description:


This position is responsible for understanding and defining the implementation of Netcool in support of enterprise monitoring. This includes working with customers, business analysts, technicians, and customers to design, configure, and integrate the Netcool application to support the business needs. The ideal candidate will have 5+ year’s infrastructure experience with 2 years installing, configuring, and administering various monitoring, notification, and event management tools. Having experience in a CMMI level 3+ organization is considered a plus. Position level is dependent on candidate’s level of experience.




Primary Experience:


· 2+ years experience with Netcool and EMS tool integrations
· 5+ years infrastructure experience
· 2+ years Server OS administration
· Strong understanding of protocols and technologies utilized in monitoring, SNMPv2, SNMPv3, Syslog, MIBs, Traps, etc.
· Good understanding of ITIL Service Management processes
· Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
· Ability to work independently as well as in a team setting
· Strong organizational, verbal, and written communication skills




Secondary Experience:


· Customer pre-sales experience beneficial
· Experience in Network, Security, Storage or other technical areas.
· Test plan development
· Coding/scripting experience (Perl, SQl, Shell, etc.)
· Change Control, version control, build, and configuration management.
· Experience with NetIQ, HpOV, MOM, Indicative, Nimm Soft, or Splunk is considered a plus.
· ITIL certifications seen as a plus




Education:


Bachelor's Degree in Computer Science or Business Administration or related discipline







ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see jbo desc

To Apply to this job go to http://www.GadBall.com or click here

Business Analyst - in Dallas, TX

We have an immediate need for a Business Analyst in the IT field.
Job Description is below...
Serves as an intermediary between technical developers and end users.
Receives requests for software changes or new development.
Reviews information provided and identifies areas of missing information.
Talks with project requesters and stakeholders.
Analyzes and evaluates present or proposed business procedures or problems to define information technology needs.
As needed, travels to meet with users in company offices worldwide.
Asks the right questions to gather requirements as a friendly yet determined investigator.
Contacts others to help clarify requirements.
Works closely with employees at all levels in the company.
Develops a forest and trees understanding the needs of the business.
Formally defines and documents requirements, communicating them clearly in writing for software developers.
Answers questions as they come up from software developers.
Tests the software produced to ensure it meets the needs of the business.

Qualifications (must haves)
Bachelors degree in computer science, engineering, psychology, English, or related fields.
Minimum 5 years of software development experience with at least 3 years in a business analyst role.
Experience in multiple phases of software development.
Training or technical writer background a plus.
Excellent verbal and written communication skills in English.
Fluency in other languages (Chinese, Korean, Spanish) preferred but not required.
Strong facilitation skills and experience working with both individuals and groups of 5 or more people.
Ability to work closely with people at all levels of an organization.
Superior problem solving and issues management experience.
Gap analysis experience required.
Data and process modeling including the use of modeling or case tools helpful.

Great pay up to 75K! Apply today!!!!
Experience: call for details

To Apply to this job go to http://www.GadBall.com or click here

UNIX Administrator in Dallas, TX

Responsibilities (Including but not limited to): Provide advanced system administration, operational support and problem resolution for a large complex Unix computing environment. Monitors server performance and capacity. Uses the change management process. Performs computing environment build-outs, site setup, hardware/software installation, maintenance and support and documentation of operating procedures and processes. Performs Unix administration including patch maintenance, disk space management, SAN management, DNS management and business continuity. Troubleshoots hardware and software problems, takes appropriate corrective action and/or interacts with IT staff or vendors in performing complex testing, support and troubleshooting functions.SUN Solaris Unix Administrator with 5+ years experience in Unix systems operations and administration, telecommunications network installation, operations and maintenance or an equivalent combination of education and work experience. Along with 3+ years of Linux System Administration. Bachelors degree or equivalent experience in Computer Science, MIS or related discipline. Sun Solaris and RHCE Certification desired.
Unix - Sun Solaris 9 , 10
Linux - 3+ years (RHEL5 a plus)
Veritas VCS/VM/VFS
Solaris SDS
Sun V1280, T5220 and 6800 experience

TCP/IP

Experience: call for details

To Apply to this job go to http://www.GadBall.com or click here

Junior Art Director in Dallas, TX

Position will be in Dallas, TX

Summary
Creates concepts and visual designs that meet the strategic parameters of the creative brief (or assignment) with an attitude of confidence and enthusiasm that takes the work to the next level. Manages the visual design elements from concept through prepress (i.e., illustration, photography, final art).
Key Accountabilities
1. Develops thorough understanding of clients business as well as their competitors
2. Can successfully navigate and challenge a strategy
3. Solicits &#147;the right information&#148; up front translating to a better product the first time
4. Actively participates/contributes to brainstorms
5. Strong presenter with effective written and verbal communication skills both internally and externally (i.e., clients and vendors)
6. Successfully executes programs within established budgets and time frame, on strategy, and in accordance with client expectations and TPN quality standards
7. Partners effectively with other creatives and across agency multidisciplinary teams
8. Resourceful researcher, keeps abreast of social trends and culture
9. Provides final electronic files to prepress department in accordance with established guidelines and procedures to ensure highest quality and most efficient processing of final art
Core Skills
1. Technical skills
a. Be skilled in the latest versions of the following: the Macintosh operating system,
Adobe Photoshop, Adobe Illustrator, Adobe InDesign
2. Organizational skills
a. Ability to organize and format information
3. Understands and utilizes TPN&#56256;&#56321;s core tools:
a. Six Sigma
b. Advantage
4. Sound business and professional ethics
Years Experience: 0&#150;3 years
Education: Four-Year Degree (preferred, but not required)
Travel: Based on the requirements and location of the account being serviced
Experience: Key Accountabilities
1. Develops thorough understanding of clients business as well as their competitors
2. Can successfully navigate and challenge a strategy
3. Solicits &#147;the right information&#148; up front translating to a better product the first time
4. Actively participates/contributes to brainstorms
5. Strong presenter with effective written and verbal communication skills both internally and externally (i.e., clients and vendors)
6. Successfully executes programs within established budgets and time frame, on strategy, and in accordance with client expectations and TPN quality standards
7. Partners effectively with other creatives and across agency multidisciplinary teams
8. Resourceful researcher, keeps abreast of social trends and culture
9. Provides final electronic files to prepress department in accordance with established guidelines and procedures to ensure highest quality and most efficient processing of final art
Core Skills
1. Technical skills
a. Be skilled in the latest versions of the following: the Macintosh operating system,
Adobe Photoshop, Adobe Illustrator, Adobe InDesign
2. Organizational skills
a. Ability to organize and format information
3. Understands and utilizes TPN&#56256;&#56321;s core tools:
a. Six Sigma
b. Advantage
4. Sound business and professional ethics
Years Experience: 0&#150;3 years
Education: Four-Year Degree (preferred, but not required)
Travel: Based on the requirements and location of the account being serviced

To Apply to this job go to http://www.GadBall.com or click here

Indicative/NetIQ Administrator in Dallas, TX

We're here to help.

In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.

We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.

It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.





Job Description:



This position is responsible for understanding and defining the implementation of NetIQ in support of enterprise monitoring. This includes working with business analysts, technicians, and customers to design, configure, and integrate the Netcool application to support the business needs. The ideal candidate will have 5+ year’s infrastructure experience with 2 years installing, configuring, and administering various monitoring, notification, and event management tools. Having experience in a CMMI level 3+ organization is considered a plus. Position level is dependent on candidate’s level of experience.





Primary Experience:



· 2+ years experience with Indicative(Preferred) or NetIQ and EMS tool integrations

· 5+ years infrastructure experience

· 2+ years Server OS administration

· Strong understanding of protocols and technologies utilized in monitoring, SNMPv2, SNMPv3, Syslog, MIBs, Traps, etc.

· Good understanding of ITIL Service Management processes

· Demonstrated analytical thinking, adaptability, enthusiasm and motivation.

· Ability to work independently as well as in a team setting

· Strong organizational, verbal, and written communication skills





Secondary Experience:



· Experience in Network, Security, Storage or other technical areas.

· Test plan development

· Coding/scripting experience (Perl, SQl, Shell, etc.)

· Change Control, version control, build, and configuration management.

· Experience with NetIQ, HpOV, MOM, Indicative, Nimm Soft, or Splunk is considered a plus.

· ITIL certifications seen as a plus





Education:



Bachelor's Degree in Computer Science or Business Administration or related discipline





ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc

To Apply to this job go to http://www.GadBall.com or click here

Integrated Facility Scheduler / Project Manager in Dallas, TX

Do you want to work in the North Slope of Alaska as a Facility Scheduler?For this position, you will support the process transition by working with a specialized team to establish and maintain the Western Area Integrated Facility Schedule (IFS), which is a schedule of all significant events and activities occurring within the operating area. This position is located Alaska's North Slope, and will follow the typical North Slope schedule of 14 days of consecutive work, followed by a 14 day break.
Your responsibilities will include:
Supporting development of the IFS data and system requirements
Supporting development of the collection processes
Maintaining the data collection processes
Integrating scheduled data into the Western area schedule
Adding the required site specific scheduling detail
Identifying incompatible activities and scheduling constraints
Facilitating schedule leveling meetings
Monitoring schedule performance and maintaining performance indicators
Supporting expansion into all operating areas

Experience: 10+ years related work experience
Expertise as a Senior Maintenance or Project planner, Project Manager, or team lead in heavy industrial facilities
Expertise in Primavera P3e or Microsoft Project software training
Solid planning and strategic skills
Excellent communication and networking skills
Continuing education in Project Management
PMP certification is preferred
Experience with Upstream Oil and Gas is preferred
Demonstrated record of success in the maintenance of scheduling systems in high availability and reliability environments is a plus


To Apply to this job go to http://www.GadBall.com or click here

SharePoint Administrator in Dallas, TX

For this position, you will work as a SharePoint Administrator for this leader in anesthesia and pain medicine.
Your responsibilities will include:
Working with clients to prototype solutions
Designing and constructing SharePoint solutions
Managing site rights and permissions
Providing operations support for SharePoint sites in the production environment
Planning and developing portal technologies
Monitoring portal usage (including access, load, and usability issues)
Planning and implementing disaster recovery strategies
Maintaining and supporting the corporate web server and software tools
Documenting and analyzing required information and data

Experience: 3+ years related work experience
Experience developing Outlook Web Access (OWA) web parts
Familiarity with Business Data Catalog (BDC) and Excel Services
Familiarity with various types of Site templates
Understanding of technical design specifications
Understanding of application architecture, database, and system design
Understanding of Internet, Intranet, Extranet, and client/server architectures
Ability to create and manage various Site templates
Ability to write a Business Use Case Document and a business process model
Knowledge of Microsoft Office SharePoint 2007 and Windows SharePoint Services 2007
Experience with Web Application Technologies is a plus (ASP.NET, AJAX, JavaScript, XML)


To Apply to this job go to http://www.GadBall.com or click here

Senior CISCO Network Engineer With ASA Experience - Contract To Hire Opportunity - Plano, TX in Dallas, TX

Genesis10 is in need of a Senior CISCO Network Engineer for a major client in Plano, Texas on a contract-to-hire basis. As the Senior CISCO Network Engineer, you will be responsible for the architecture design, strategy development and support of all network equipment and interoffice data communications. Will participate in an on call rotation with other Network Engineer and will be responsible for internal and external customer support via the Helpdesk and ticketing system, Desktop Support and the Data Center.

Responsibilities
- Manage entire network infrastructure for multi-site company world wide.
Experience: Required Experience/Skills:
- Strong networking experience Layers 1-4, Implementing and troubleshooting VPN site to site connectivity.
- EIGRP experience is a must.
- Must have detailed knowledge of PIX/ASA Firewalls.
- Cisco 65xx experience, HSRP, route redundancy, Etherchannel.
- Five years direct network experience.
- Practical experience utilizing BGP maintaining in a complex environment.
- Experience with Content Switch and VPN Connector.
- Senior level management engagement and communication is required.
- Ability to mentor and coach Network Engineers.
- Certifications: CCNA and or pursuing their CCIE (at least the written portion).
- Hardware: Cisco AP 11xx, ASA 55xx, 26xx, 28xx, Catalyst 29xx, 35xx, 37xx, 65xx, IDS 4210, CSS 11503, PIX 515, VPN 3000.

Preferred Experience/Skills:
- Load balancing using Cisco CSS, QOS, NAC, Intrusion detection systems.
- Wireless LAN controller, two-factor VPN and PCI DSS understanding.
- CCNP Certification.

This is an excellent opportunity to join a winning team. Take your career to the next level and turn your interest into action. Apply Now! Or, send your resume directly to . The only way to learn more is by taking the next step.

Genesis10 is a business and technology consulting company specializing in project management, business analysis, business transformation and large-scale systems infrastructure and application integration. Genesis10 services a variety of industries including banking and financial services, insurance, energy, manufacturing, healthcare, telecommunications and more. At Genesis10, we recognize that our consultants are our most powerful resource. Selecting only the most talented and experienced consultants provides our clients with the best the industry has to offer. We take pride in attracting the world's finest business and technology consultants.

To Apply to this job go to http://www.GadBall.com or click here

Friday, June 20, 2008

Linux Adminstrator in Dallas, TX

Irvine Technology has a client that is a world leader in digital circuits and they are looking for a talented Linux Administrator to join their team.

Will be supporting a mixed Solaris and Linux environment for engineering applications. Additionally, involves supporting a LSF computer grid environment.

Consists of supporting 250+ Linux workstations running Cadence and other EDA software. Plus, supporting 30 Solaris workstations running Cadence and other EDA software.
Experience: Skills needed:

Solid Linux administration skills
FLEXlm (Software License Manager) experience
LSF (Load Sharing Facility) Experience
Kickstart (Network Installation Tool) experience
Solaris 8 and RHEL4
Lots of Perl programming.
Remote users support
PHP and Plone experience a plus
NIS, LDAP (Active Directory) and EDA a plus.


To Apply to this job go to http://www.GadBall.com or click here

Customer Support Technology Adviser in Dallas, TX

IMMEDIATE need for customer support technology ad visor!

Do you have troubleshooting experience via chat, email and phone handling customer concerns with computer hardware and software issues? Awesome!

Do you have a minimum of two years of customer service experience, one year certificate from college or technical school, strong technical aptitude, and knowledge of software and hardware systems and programs; or equivalent combination of skills, education and experience.

Do you have the ability to read, interpret and comprehend safety rules, operating instructions, procedural manuals, simple instructions, short correspondence, and memos?
Do you have the ability to write straightforward explanations, routine reports and correspondence?
Ability to ask effective questions and present information clearly and concisely?
Ability to demonstrate empathy and understanding a customers issue or question?
Ability to effectively present technical information clearly and concisely.

Mathematical Skills Needed: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. You must also have the ability to compute rate, ratio, and percent.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills: Ability to listen and respond while keying into automated system. (Windows or Mac environment).

IF YOU HAVE ALL THE SKILLS LISTED ABOVE, WE NEED YOU!


Experience: call for details

To Apply to this job go to http://www.GadBall.com or click here

Integrated Facility Scheduler / Project Manager in Dallas, TX

Do you want to work in the North Slope of Alaska as a Facility Scheduler?For this position, you will support the process transition by working with a specialized team to establish and maintain the Western Area Integrated Facility Schedule (IFS), which is a schedule of all significant events and activities occurring within the operating area. This position is located Alaska's North Slope, and will follow the typical North Slope schedule of 14 days of consecutive work, followed by a 14 day break.
Your responsibilities will include:
Supporting development of the IFS data and system requirements
Supporting development of the collection processes
Maintaining the data collection processes
Integrating scheduled data into the Western area schedule
Adding the required site specific scheduling detail
Identifying incompatible activities and scheduling constraints
Facilitating schedule leveling meetings
Monitoring schedule performance and maintaining performance indicators
Supporting expansion into all operating areas

Experience: 10+ years related work experience
Expertise as a Senior Maintenance or Project planner, Project Manager, or team lead in heavy industrial facilities
Expertise in Primavera P3e or Microsoft Project software training
Solid planning and strategic skills
Excellent communication and networking skills
Continuing education in Project Management
PMP certification is preferred
Experience with Upstream Oil and Gas is preferred
Demonstrated record of success in the maintenance of scheduling systems in high availability and reliability environments is a plus


To Apply to this job go to http://www.GadBall.com or click here

Netcool Administrator in Dallas, TX

We're here to help.

In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.

We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.

It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.




Job Description:


This position is responsible for understanding and defining the implementation of Netcool in support of enterprise monitoring. This includes working with customers, business analysts, technicians, and customers to design, configure, and integrate the Netcool application to support the business needs. The ideal candidate will have 5+ year’s infrastructure experience with 2 years installing, configuring, and administering various monitoring, notification, and event management tools. Having experience in a CMMI level 3+ organization is considered a plus. Position level is dependent on candidate’s level of experience.




Primary Experience:


· 2+ years experience with Netcool and EMS tool integrations
· 5+ years infrastructure experience
· 2+ years Server OS administration
· Strong understanding of protocols and technologies utilized in monitoring, SNMPv2, SNMPv3, Syslog, MIBs, Traps, etc.
· Good understanding of ITIL Service Management processes
· Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
· Ability to work independently as well as in a team setting
· Strong organizational, verbal, and written communication skills




Secondary Experience:


· Customer pre-sales experience beneficial
· Experience in Network, Security, Storage or other technical areas.
· Test plan development
· Coding/scripting experience (Perl, SQl, Shell, etc.)
· Change Control, version control, build, and configuration management.
· Experience with NetIQ, HpOV, MOM, Indicative, Nimm Soft, or Splunk is considered a plus.
· ITIL certifications seen as a plus




Education:


Bachelor's Degree in Computer Science or Business Administration or related discipline







ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see jbo desc

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Sr PeopleSoft 9.0 Functional Lead for Grants and Contracts Implementation in Dallas, TX

Location: Dallas, TXSr PeopleSoft 9.0 Functional Lead for Grants and Contracts Implementation9 month project Client Info:Our client has extensive expertise in Oracle technology and PeopleSoft Enterprise applications with over 15 years of history as an Oracle|PeopleSoft partner and has been recognized by Oracle in past years as a "PeopleSoft Partner of The Year."Responsibilities:We need a solid functional consultant who has strong functional experience implementing Grants and Contracts for a complex medical centerMust have PeopleSoft Grants and Contracts implementation experience with 8.9 or 9.0Must have a minimum of 3-4 full ERP implementations Solid communication and consultative approach with clientsHigher Education is a mustPublic Sector experience preferredMedical Center experience is preferredMust be willing to travel during week if not local Background check requiredPlease provide resume, rate requirements and availability

To Apply to this job go to http://www.GadBall.com or click here

UNIX Administrator in Dallas, TX

Responsibilities (Including but not limited to): Provide advanced system administration, operational support and problem resolution for a large complex Unix computing environment. Monitors server performance and capacity. Uses the change management process. Performs computing environment build-outs, site setup, hardware/software installation, maintenance and support and documentation of operating procedures and processes. Performs Unix administration including patch maintenance, disk space management, SAN management, DNS management and business continuity. Troubleshoots hardware and software problems, takes appropriate corrective action and/or interacts with IT staff or vendors in performing complex testing, support and troubleshooting functions.SUN Solaris Unix Administrator with 5+ years experience in Unix systems operations and administration, telecommunications network installation, operations and maintenance or an equivalent combination of education and work experience. Along with 3+ years of Linux System Administration. Bachelors degree or equivalent experience in Computer Science, MIS or related discipline. Sun Solaris and RHCE Certification desired.
Unix - Sun Solaris 9 , 10
Linux - 3+ years (RHEL5 a plus)
Veritas VCS/VM/VFS
Solaris SDS
Sun V1280, T5220 and 6800 experience

TCP/IP

Experience: call for details

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Senior CISCO Network Engineer With ASA Experience - Contract To Hire Opportunity - Plano, TX in Dallas, TX

Genesis10 is in need of a Senior CISCO Network Engineer for a major client in Plano, Texas on a contract-to-hire basis. As the Senior CISCO Network Engineer, you will be responsible for the architecture design, strategy development and support of all network equipment and interoffice data communications. Will participate in an on call rotation with other Network Engineer and will be responsible for internal and external customer support via the Helpdesk and ticketing system, Desktop Support and the Data Center.

Responsibilities
- Manage entire network infrastructure for multi-site company world wide.
Experience: Required Experience/Skills:
- Strong networking experience Layers 1-4, Implementing and troubleshooting VPN site to site connectivity.
- EIGRP experience is a must.
- Must have detailed knowledge of PIX/ASA Firewalls.
- Cisco 65xx experience, HSRP, route redundancy, Etherchannel.
- Five years direct network experience.
- Practical experience utilizing BGP maintaining in a complex environment.
- Experience with Content Switch and VPN Connector.
- Senior level management engagement and communication is required.
- Ability to mentor and coach Network Engineers.
- Certifications: CCNA and or pursuing their CCIE (at least the written portion).
- Hardware: Cisco AP 11xx, ASA 55xx, 26xx, 28xx, Catalyst 29xx, 35xx, 37xx, 65xx, IDS 4210, CSS 11503, PIX 515, VPN 3000.

Preferred Experience/Skills:
- Load balancing using Cisco CSS, QOS, NAC, Intrusion detection systems.
- Wireless LAN controller, two-factor VPN and PCI DSS understanding.
- CCNP Certification.

This is an excellent opportunity to join a winning team. Take your career to the next level and turn your interest into action. Apply Now! Or, send your resume directly to . The only way to learn more is by taking the next step.

Genesis10 is a business and technology consulting company specializing in project management, business analysis, business transformation and large-scale systems infrastructure and application integration. Genesis10 services a variety of industries including banking and financial services, insurance, energy, manufacturing, healthcare, telecommunications and more. At Genesis10, we recognize that our consultants are our most powerful resource. Selecting only the most talented and experienced consultants provides our clients with the best the industry has to offer. We take pride in attracting the world's finest business and technology consultants.

To Apply to this job go to http://www.GadBall.com or click here

Junior Art Director in Dallas, TX

Position will be in Dallas, TX

Summary
Creates concepts and visual designs that meet the strategic parameters of the creative brief (or assignment) with an attitude of confidence and enthusiasm that takes the work to the next level. Manages the visual design elements from concept through prepress (i.e., illustration, photography, final art).
Key Accountabilities
1. Develops thorough understanding of clients business as well as their competitors
2. Can successfully navigate and challenge a strategy
3. Solicits &#147;the right information&#148; up front translating to a better product the first time
4. Actively participates/contributes to brainstorms
5. Strong presenter with effective written and verbal communication skills both internally and externally (i.e., clients and vendors)
6. Successfully executes programs within established budgets and time frame, on strategy, and in accordance with client expectations and TPN quality standards
7. Partners effectively with other creatives and across agency multidisciplinary teams
8. Resourceful researcher, keeps abreast of social trends and culture
9. Provides final electronic files to prepress department in accordance with established guidelines and procedures to ensure highest quality and most efficient processing of final art
Core Skills
1. Technical skills
a. Be skilled in the latest versions of the following: the Macintosh operating system,
Adobe Photoshop, Adobe Illustrator, Adobe InDesign
2. Organizational skills
a. Ability to organize and format information
3. Understands and utilizes TPN&#56256;&#56321;s core tools:
a. Six Sigma
b. Advantage
4. Sound business and professional ethics
Years Experience: 0&#150;3 years
Education: Four-Year Degree (preferred, but not required)
Travel: Based on the requirements and location of the account being serviced
Experience: Key Accountabilities
1. Develops thorough understanding of clients business as well as their competitors
2. Can successfully navigate and challenge a strategy
3. Solicits &#147;the right information&#148; up front translating to a better product the first time
4. Actively participates/contributes to brainstorms
5. Strong presenter with effective written and verbal communication skills both internally and externally (i.e., clients and vendors)
6. Successfully executes programs within established budgets and time frame, on strategy, and in accordance with client expectations and TPN quality standards
7. Partners effectively with other creatives and across agency multidisciplinary teams
8. Resourceful researcher, keeps abreast of social trends and culture
9. Provides final electronic files to prepress department in accordance with established guidelines and procedures to ensure highest quality and most efficient processing of final art
Core Skills
1. Technical skills
a. Be skilled in the latest versions of the following: the Macintosh operating system,
Adobe Photoshop, Adobe Illustrator, Adobe InDesign
2. Organizational skills
a. Ability to organize and format information
3. Understands and utilizes TPN&#56256;&#56321;s core tools:
a. Six Sigma
b. Advantage
4. Sound business and professional ethics
Years Experience: 0&#150;3 years
Education: Four-Year Degree (preferred, but not required)
Travel: Based on the requirements and location of the account being serviced

To Apply to this job go to http://www.GadBall.com or click here