IT Asset Manager - Helpdesk Analyst Opportunity! in Dallas, TX

Our client is currently interviewing IT Asset Manager/Helpdesk Analyst professionals to join their award winning team. This motivated self starter will need to be able to take first level helpdesk requests and trouble issues via telephone, voicemail, e-mail, and from walk up customers, correctly categorizing and prioritizing each. This goal oriented Helpdesk analyst will be responsible for checking voicemail, e-mail, and Helpdesk ticket queue on a regular basis. Responsibilities will include escalating all incidents or requests that cannot be resolved at the first level to our second level desktop support team or our third level network or application support teams. This achievement driven Helpdesk Analyst will follow up with customers to confirm incident resolution. The ideal candidate will be able to create Active Directory accounts as well as reset passwords in Active Directory for new employees. Technical environment includes: Windows XP, Office 2003, Outlook e-mail, and network connectivity issues. This position will be a dual role, acting as the IT Asset Manager 70% of the time, as well as level 1 Helpdesk Analyst 30% of the time! The ideal candidate will need to be able to work off hours, weekends, and be on call when required! This motivated Asset Manager/Helpdesk Analyst will be responsible for maintaining an accurate inventory of all computer equipment hardware and software, ensuring our client is in compliance with all software licensing agreements. Job duties will include returning all defective or damaged equipment to the manufacturer, as well as being the point person for all leased equipment.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Job Duties:
Support and Troubleshooting (30% of the time)
Install and support Intel PC based hardware and software operating of Windows XP SP2 in a production environment, basic knowledge computer systems
Provide ongoing hardware and software support to users and Information Systems staff, for end user computing
Basic Computer Literacy Skills including Microsoft Office Applications
Provide application support pertaining to unique applications and their specialized needs
Maintain up-to-date working knowledge of computing hardware and software
Instructs users in use of equipment and software

Hardware and Software Inventory Maintenance (70% of the time)
Maintain inventory of all computing hardware and software and help insure that the company is in compliance with all software licensing requirements
Return all defective or damaged equipment to the appropriate vendor and track status to ensure return of equipment
Facilitate the return of any off lease equipment per leasing schedules and return equipment to vendors


Technical Requirements:
Must possess the ability to troubleshoot standard Microsoft Operating Systems and Office Suite. Windows XP, Office 2003, Office 2007 a plus
Must have excellent communication/interpersonal skills, be highly organized, and have the ability to work in a fast-paced environment, balancing multiple responsibilities.
Laptop/Desktop Hardware (Dell)
Strong problem solving skills
Strong telephone etiquette skills
Experienced verbal and written communication skills.
Proficient in Active Directory
2-4 years experience in a customer service or related fields

To Apply to this job go to http://www.GadBall.com or click here

QA Analyst - Integration Testing Opportunity! in DALLAS, TX

The Senior Quality Assurance Analyst is primarily responsible for participating in all phases of the Project Delivery Process for each assigned project. Project participation will begin with the Requirements Phase ensuring that requirements are clearly defined and testable. Responsibilities will include the creation of test strategies, test plans, trace matrices, and the verification of software functionality and adherence to business requirements. This individual should have experience working with Quality Assurance methodologies, the project delivery process and a thorough understanding of software development life cycle principles. The QA Analyst will apply proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives. Includes helping to develop and establish quality assurance standards and measures for the organization. The ideal candidates will have integration and web testing experience. Good SQL 2000 and 2005 skills as well as Excel in their background.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Responsibilities:
Develop and write test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems.
Perform the analysis of formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.
Create and communicate test plans and scripts that will determine optimal application performance according to specifications; revise as needed.
Develop change control processes, practices, and guidelines for new and existing applications.
Perform testing of new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications.
Communicate test progress, test results, and other relevant information to project Lead.
Will help develop, establish, and enforce quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles
Help mentor other junior members of the quality assurance team,

Position Requirements:
College diploma or university degree in software engineering, computer science, or business administration and/or 7 years equivalent work experience.
5 years direct experience as a QA Analyst for major application integration. Strong knowledge of system testing metrics, best practices and methodologies.
3 years experience with core software applications.
Direct hands-on experience with ad hoc query programs, SQL queries, automated testing tools, and reporting software.
Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts.
Proven data analysis, data verification, and problem-solving abilities.
Excellent PC skills and technically fluent in programming languages.
Good project management skills and/or substantial exposure to project-based work structures.
Excellent written and oral communication skills.
Mentoring, listening, presentation, and interpersonal skills.
Ability to communicate ideas in both technical and user-friendly language.
Able to prioritize and execute tasks in a high-pressure environment.
Keen attention to detail.
Experience working in a team-oriented, collaborative environment.

To Apply to this job go to http://www.GadBall.com or click here

Data Center Manager in Dallas, TX

Downtown company is seeking an experienced Data Center Manager to join their team on a full time basis. The Data Center Manager is responsible for the successful operation of all Windows, Sun, and AS400 operational activities. This key position will be directly responsible for establishing and cultivating a positive and professional work environment to ensure maximum uptime and availability of all services provided to the end user community. Additionally, this position is responsible for ongoing maintenance and monitoring of the backend systems. The Data Center manager will provide recommendations and solutions by understanding the needs of the customer, improve NOC processes and update the NOC Standard Operating Procedures when necessary, participate in network operations acceptance meetings and development of the operations acceptance guidelines and more. The Data Center Manager should be familiar with all operating systems employed in the data center, monitoring both system and network through the use of various network management and monitoring. Interested candidates meeting all the qualifications should submit their resume directly to
Experience: Requirements include either an Associates or Bachelor&#146;s degree in related field preferred. Equivalent education and experience considered.
5+ years of relative work experience managing server operations staff in an outsourced environment and 3+ years experience in IT problem/issue management and change management in a dynamic IT environment required. Strong working knowledge of networking fundamentals including Microsoft Windows services, storage management, hardware and software failover technologies, email, web services, data backup and restoration services, server performance monitoring, trending, management and reporting required. Experience with IBM AS400/3x, Windows 2000 Server, SUN Servers, Citrix, Exchange, Active Directory, VMWare and SAN systems required.

To Apply to this job go to http://www.GadBall.com or click here

3rd Shift Technical Support Opportunity in North Dallas! in Dallas, TX

Our client is currently interviewing qualified A+ certified candidates for a Tier 1 Helpdesk position in North Dallas. The ideal candidate will have experience supporting Windows XP operating system related problems, Microsoft Office XP (Word, Outlook, Excel) end user support, Microsoft Outlook end user support, VPN, and general connectivity related issues. This motivated self starter should bring 1 or more years of solid helpdesk experience to the table, have the ability to hit the ground running, and have a superior approach to solving technical issues with a high quality customer service focus. The ideal candidate will have excellent communication skills both written and oral, and have the ability to update a knowledge base when required. A majority of the job functions will revolve around the candidate's ability to resolve issues in a timely manner and escalate when necessary!<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Documentation Skills
Microsoft Windows XP Operating System
Microsoft Office XP (Word, Outlook, Excel)
Microsoft Internet Explorer
VPN
Remote Access | Network Stream or Net Meeting
General network connectivity issues
1+ years of continuous Helpdesk experience
CompTIA A+ Certification

To Apply to this job go to http://www.GadBall.com or click here

Sr. Network Engineer with Cisco/VoIP in Dallas, TX

Great Direct Hire opportunity for a Senior Network Engineer with Cisco and VoIP expertise to join an expanding, dynamic company! Good Benefits package!Responsibilities include: Design, configuration, installation and support of network infrastructure; monitoring data communications;, project management and troubleshooting network issues; routing and WAN with an emphasis on VoIP and QoS; LAN duties that include load balancing, Access Points and Switches.
Experience: Required Skills:*Strong experience with LAN protocols (VLANs, trunking, spanning-tree, HSRP)*Heavy VoIP and IP Telephony background*Design and implementation of converged networks (IP, MPLS, Gigabit Ethernet, VoIP and Wireless)*Experience designing enterprise network routing architectures (using OSPF, BGP, EIGRP RIP, and static routers)*Must be able to troubleshoot complex network issues in LAN/WAN environment*Knowledgeable regarding IPSec, Multicast and load balancing techniques.*F5 Load balancing*Experience with enterprise firewall design, implementation and support*Experience with Call Manager and Unity *Solid Network Security expertisePlusses: *IPCC and IPCC Express expertise*Cisco certification, preferably CCIE

To Apply to this job go to http://www.GadBall.com or click here

Programming Sr. Spec in Dallas, TX

Conducts the analysis, design, programming, evaluation, testing and implementation of computer systems programming application activities. Develops and writes business applications computer software. Develops statements of problems and requirements, designs systems and programs, and writes programs in computer language for solution by means of data processing equipment. Applies knowledge of computer hardware and software subject matter to be programmed in business applications, information processing techniques, and uses information gathered from system users to develop software. Corrects program errors, prepares operating instructions, compiles documentation of program development, and analyzes system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls. Develops conversion and system implementation plans. We need a Progress Programmer who has experience with Progress version 9 Character based on a UNIX platform. Knowldge of App Server is plus. Working experience with Order Management, Purchase Order (Supply Chain), and Inventory Management.This is a temporary job that will run from 10/27/2008 until 1/26/2009. It is 40 hours/week and 8 hours/day.
Experience: Experience with...* Programming in Progress version 9 on UNIX platformworking experience with...* Order Management* Purchase Order (Supply Chain)* Inventory Management

To Apply to this job go to http://www.GadBall.com or click here

Web Server Administrator Opportunity! in Dallas, TX

Our client is currently interviewing qualified Windows System Administrators to add to their award winning team in North Dallas! The Windows System Administrator will need to be able to administer multiple IIS 5.0 and 6.0 Web Servers and Web Server Infrastructures, Windows 2000 and 2003 Servers, and Proxy Servers. The ideal candidate will be able to provide input for requirements, design, implementation planning, and implementation of multiple types of web servers and application servers, and assist in ongoing support and operation of Internet, Extranet, and Intranet service points. The ideal candidate will be able to work off hours, and weekend when required!<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Principal Accountabilities:
Provides on going support to multiple web and application server infrastructures.
Maintain server communication operations between web server sites.
Recommends and implements modifications to the Web server environment.
Maintain and administer normal backup and recovery procedures.
Assists the Disaster Recovery Team in development, implementation, and disaster testing
Assists in de-bugging application code.
Responsible for technical documentation.
Responsible for secure file transports.
Participates in ensuring that customer requests via the ticketing system are managed to closure.
Complies with all standard internal controls and processes. Participates and follows all processes as defined by the client.
Delivers results in support of achieving the organization&#146;s Service Level Agreements.
Assists in optimization and tuning of server, file systems, capacity planning and appropriate replication.
Creates and maintains web servers.
Provides guidance and recommendations for monitoring to the 1st and 2nd level support teams.
Assists in 3rd and 4th level troubleshooting of web environments.
Responsible for basic break/fix issues.
Focus of position is maintenance of applications.

Required Skills:
Good interpersonal, customer service, analytical/problem solving, problem management, presentation development, presentation, and communications skills.
Ability to work on projects and support clients on a team.
Understanding of principles and methods to support Web Server and Proxy Server Architecture and production E-Business environments.
Knowledge of technologies including .Net, Java, Webshpere
2+ years experience with Windows or similar systems environments.
1+ years experience with IIS or similar web systems environments.

To Apply to this job go to http://www.GadBall.com or click here

Healthcare Business Analyst in Dallas, TX

We are searching for a Senior Level Business Analyst to join our growing team! This person should have experience in the Healthcare Industry, and have 'owned' the requirements documentation. You will be expected to sit with developers, and as weaknesses are discovered in the current written requirements, you will need to work with various 'Subject Matter Experts' to gather information and put into accepted format and rewrite the requirements. You will 'own' the entire process, including, yet not limited to: coordinating all meetings, managing the requirements documentation artifacts, and rewriting documentation (reverse engineering live applications). This opportunity is a Contract to Hire opportunity. We are searching for candidates that are looking for a long term opportunity. If you qualify, and would like to be considered for this position, please submit your resume directly to <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: The following skills and experience are required to be considered for this opportunity:
-Superior communication skills
-Excellent logic abilities
-Senior Level Business Analysis experience
-Business Requirements Gathering
-Experience within the Healthcare Industry

To Apply to this job go to http://www.GadBall.com or click here

Sr. Executive Desktop Support Technician in Dallas, TX

Affiliated Computer Services, Inc. (ACS) is expertise in action?. We are a FORTUNE 500 company with 63,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.


Deliverables / Job Duties:

Executive Desktop Support Engineer to provide primary support to a high level executive and his administrative staff.

Normal business hours 8:00 AM - 5:00 PM, CST Monday - Friday, and extending to on-call after hours support.
Additionally, the Executive Desktop Support Engineer is responsible to provide quarterly updates to the desktop standard including, recommendations, testing, documentation, and image updates.
Review, advise and design standard software and hardware builds, system options, risks, costs on the enterprise business process and goals.

Act as a contributing member of the Executive desktop team, responding to support requests.

Provide weekly status reports on support and projects related to support for the Chairman of the Board.

TO BE CONSIDERED FOR THIS POSITION, CANDIDATES MUST HAVE:


Bachelor's Degree in Computer Science, Engineering, or related technical field, or equivalent experience.

Ten years of general experience in IS / IT.

Professional will interface with senior staff and must possess excellent communication skills.

Must have areas of knowledge around components such as patch management, virus protection, data encryption, VPN access and blackberry support.

Secure operating system implementation.

Knowledge of Active Directory and GPOs.

Experience with process methodology such as ITIL

Experience with network and system security needs and techniques

Preferred knowledge of Microsoft Windows XP, VISTA, Adobe Acrobat, McAfee
Antivirus, Office 2003 & 2007 including Word, Excel, PowerPoint, and Outlook.


Strong ability in troubleshooting software, PC, Blackberry devices, and networked copier and printer problems.


Should have experience with wireless routers, DSL/Cable modem routers, remote access and other home based technology.


Experience with training users on how to use software.


Excellent teamwork skills with a strong sense of responsibility, accountability, reliability, and commitment.


Excellent written and oral communication skills.


Individual must be mature and responsible to work independently.

Ideal candidate will have 7-10 years directly supporting senior managers and their staff.

Deliverables / Job Duties:

Executive Desktop Support Engineer to provide primary support to the Chairman of the Board and the administrative staff at his personal residence.
The Executive Desktop Support Engineer will be located on the Corporate Executive floor during the normal business hours, 8:00 AM - 5:00 PM, CST Monday - Friday, and extending to on-call after hours support.
Additionally, the Executive Desktop Support Engineer is responsible to provide quarterly updates to the desktop standard including, recommendations, testing, documentation, and image updates.
Review, advise and design standard software and hardware builds, system options, risks, costs on the enterprise business process and goals.

Act as a contributing member of the Executive desktop team, responding to support requests.

Provide weekly status reports on support and projects related to support for the Chairman of the Board.



This position is supporting a very high level executive, so the successful candidate must be a polished professional, respond quickly to requests and have in-depth technical expertise.

ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc.

To Apply to this job go to http://www.GadBall.com or click here

Sr Hands-on Technical Lead w/C++/C/UNIX/Build & Run Interest Rate Derivatives Group/Fulltime/NY City in Dallas, TX

This is a great opportunity for so many reasons!! We are conducting a retained search for a hands-on technical lead to build and run an interest rate derivatives group for an extremely stable and highly profitable company in New York City. This is an exciting opportunity which offers unlimited growth and learning potential. Compensation is guaranteed every year and they have excellent benefits. Our client is continuing to grow, even in this economy. It has a unique business model, tremendous business leaders and is highly innovative.

Responsibilities Include:
- Design, develop, implement and test new features and modules in the interest rate derivative platform.
- Work with product management to translate and understand accurately product specifications.
- Project management including scheduling, budgeting, milestone verification, risk management and project status reporting.

Salary Ranges from 250K - 350K+
Experience: Required Experience/Skills:
- Strong and extensive C++/C/UNIX development skills.
- Very strong value judgment skills.
- Experience designing and developing financial application UI's.
- Strong understanding of interest rate derivative products such as vanilla swaps, range accruals, inflation based swap products, property derivatives, FRA's, and swaptions.
- Demonstrated experience designing and developing software to structure, analyze and price interest rate derivatives.
- Previous project or personnel management and an ability/desire to assume leadership roles.

This is an excellent opportunity to join a winning team. Take your career to the next level and turn your interest into action. Apply Now! The only way to learn more is by taking the next step.

Genesis10 is a business and technology consulting company specializing in project management, business analysis, business transformation and large-scale systems infrastructure and application integration. Genesis10 services a variety of industries including banking and financial services, insurance, energy, manufacturing, healthcare, telecommunications and more. At Genesis10, we recognize that our consultants are our most powerful resource. Selecting only the most talented and experienced consultants provides our clients with the best the industry has to offer. We take pride in attracting the world's finest business and technology consultants.

To Apply to this job go to http://www.GadBall.com or click here

Analyst/ Cobol, JCL, NDM in Dallas, TX

We are searching for 3 Analysts to join our growing team! You will spend a large part of your team doing JCL builds. You will also be responsible for NDM's for file transfers/ copies, and setting up interfaces, etc. This position does not entail programming, although, you will need to understand programming logic, in order to perform successfully in this role. If you would like to be considered for this opportunity, please email your resume directly to <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Skills required to perform successfully in this role are as follows:
-Strong JCL
-Strong Analysis skills
-Cobol Programming experience and/ or knowledge
- NDM or FTP

To Apply to this job go to http://www.GadBall.com or click here

Full Time Developers Needed! in Dallas, TX

Full Time
Experience: 3 + years experience with ASP.Net,
3 +SQL Server 2005/2000, (to include stored procedures, triggers, etc)
3 + .Net 3.5/3.0/2.0/1.1,
3 + VB.Net,
3 + C#, JavaScript, XML, SQL, Silverlight.

To Apply to this job go to http://www.GadBall.com or click here

Office 2003 Technical Support Opportunity in North Dallas! in Dallas, TX

Our client is currently interviewing qualified helpdesk candidates for multiple positions in North Dallas. The ideal candidate will have experience supporting Office 2003 in a call center environment. This motivated self starter will provide phone based technical support associated with the identification, prioritization and resolution of reported problems. Activities include recognition, research, isolation, resolution, and follow-up. Past experience utilizing a knowledge management system is required. The ideal candidates must have prior phone support experience of at least 1 year. Potential candidates must be very strong in Microsoft Office, with prior experience supporting Office 2003. Past exposure to or support history with Office 2007 is recommended. Applications will include, but are not limited to: Excel, Word, Outlook, PowerPoint, and Access.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Office 2003 (Outlook, Word, Excel, Power Point and Access)

To Apply to this job go to http://www.GadBall.com or click here

Web Developer in Dallas, TX

The Creative Group is looking for a freelance consultant with strong coldfusion and adobe flex development experience for a project that would start ASAP, this week.
If you have a creative background, are unemployed and can start onsite this week and can develop web applications in coldfusion and flex then please send your resume to <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Adobe Flex, Coldfusion. Must be able to work onsite at the clients location starting this week.

To Apply to this job go to http://www.GadBall.com or click here

Sr. Executive Desktop Support Technician in Dallas, TX

Affiliated Computer Services, Inc. (ACS) is expertise in action?. We are a FORTUNE 500 company with 63,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.


Deliverables / Job Duties:

Executive Desktop Support Engineer to provide primary support to a high level executive and his administrative staff.

Normal business hours 8:00 AM - 5:00 PM, CST Monday - Friday, and extending to on-call after hours support.
Additionally, the Executive Desktop Support Engineer is responsible to provide quarterly updates to the desktop standard including, recommendations, testing, documentation, and image updates.
Review, advise and design standard software and hardware builds, system options, risks, costs on the enterprise business process and goals.

Act as a contributing member of the Executive desktop team, responding to support requests.

Provide weekly status reports on support and projects related to support for the Chairman of the Board.

TO BE CONSIDERED FOR THIS POSITION, CANDIDATES MUST HAVE:


Bachelor's Degree in Computer Science, Engineering, or related technical field, or equivalent experience.

Ten years of general experience in IS / IT.

Professional will interface with senior staff and must possess excellent communication skills.

Must have areas of knowledge around components such as patch management, virus protection, data encryption, VPN access and blackberry support.

Secure operating system implementation.

Knowledge of Active Directory and GPOs.

Experience with process methodology such as ITIL

Experience with network and system security needs and techniques

Preferred knowledge of Microsoft Windows XP, VISTA, Adobe Acrobat, McAfee
Antivirus, Office 2003 & 2007 including Word, Excel, PowerPoint, and Outlook.


Strong ability in troubleshooting software, PC, Blackberry devices, and networked copier and printer problems.


Should have experience with wireless routers, DSL/Cable modem routers, remote access and other home based technology.


Experience with training users on how to use software.


Excellent teamwork skills with a strong sense of responsibility, accountability, reliability, and commitment.


Excellent written and oral communication skills.


Individual must be mature and responsible to work independently.

Ideal candidate will have 7-10 years directly supporting senior managers and their staff.

Deliverables / Job Duties:

Executive Desktop Support Engineer to provide primary support to the Chairman of the Board and the administrative staff at his personal residence.
The Executive Desktop Support Engineer will be located on the Corporate Executive floor during the normal business hours, 8:00 AM - 5:00 PM, CST Monday - Friday, and extending to on-call after hours support.
Additionally, the Executive Desktop Support Engineer is responsible to provide quarterly updates to the desktop standard including, recommendations, testing, documentation, and image updates.
Review, advise and design standard software and hardware builds, system options, risks, costs on the enterprise business process and goals.

Act as a contributing member of the Executive desktop team, responding to support requests.

Provide weekly status reports on support and projects related to support for the Chairman of the Board.



This position is supporting a very high level executive, so the successful candidate must be a polished professional, respond quickly to requests and have in-depth technical expertise.

ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc.

To Apply to this job go to http://www.GadBall.com or click here

Office 2003 Technical Support Opportunity in North Dallas! in Dallas, TX

Our client is currently interviewing qualified helpdesk candidates for multiple positions in North Dallas. The ideal candidate will have experience supporting Office 2003 in a call center environment. This motivated self starter will provide phone based technical support associated with the identification, prioritization and resolution of reported problems. Activities include recognition, research, isolation, resolution, and follow-up. Past experience utilizing a knowledge management system is required. The ideal candidates must have prior phone support experience of at least 1 year. Potential candidates must be very strong in Microsoft Office, with prior experience supporting Office 2003. Past exposure to or support history with Office 2007 is recommended. Applications will include, but are not limited to: Excel, Word, Outlook, PowerPoint, and Access.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Office 2003 (Outlook, Word, Excel, Power Point and Access)

To Apply to this job go to http://www.GadBall.com or click here

3rd Shift Technical Support Opportunity in North Dallas! in Dallas, TX

Our client is currently interviewing qualified A+ certified candidates for a Tier 1 Helpdesk position in North Dallas. The ideal candidate will have experience supporting Windows XP operating system related problems, Microsoft Office XP (Word, Outlook, Excel) end user support, Microsoft Outlook end user support, VPN, and general connectivity related issues. This motivated self starter should bring 1 or more years of solid helpdesk experience to the table, have the ability to hit the ground running, and have a superior approach to solving technical issues with a high quality customer service focus. The ideal candidate will have excellent communication skills both written and oral, and have the ability to update a knowledge base when required. A majority of the job functions will revolve around the candidate's ability to resolve issues in a timely manner and escalate when necessary!<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Documentation Skills
Microsoft Windows XP Operating System
Microsoft Office XP (Word, Outlook, Excel)
Microsoft Internet Explorer
VPN
Remote Access | Network Stream or Net Meeting
General network connectivity issues
1+ years of continuous Helpdesk experience
CompTIA A+ Certification

To Apply to this job go to http://www.GadBall.com or click here

Data Center Manager in Dallas, TX

Downtown company is seeking an experienced Data Center Manager to join their team on a full time basis. The Data Center Manager is responsible for the successful operation of all Windows, Sun, and AS400 operational activities. This key position will be directly responsible for establishing and cultivating a positive and professional work environment to ensure maximum uptime and availability of all services provided to the end user community. Additionally, this position is responsible for ongoing maintenance and monitoring of the backend systems. The Data Center manager will provide recommendations and solutions by understanding the needs of the customer, improve NOC processes and update the NOC Standard Operating Procedures when necessary, participate in network operations acceptance meetings and development of the operations acceptance guidelines and more. The Data Center Manager should be familiar with all operating systems employed in the data center, monitoring both system and network through the use of various network management and monitoring. Interested candidates meeting all the qualifications should submit their resume directly to
Experience: Requirements include either an Associates or Bachelor&#146;s degree in related field preferred. Equivalent education and experience considered.
5+ years of relative work experience managing server operations staff in an outsourced environment and 3+ years experience in IT problem/issue management and change management in a dynamic IT environment required. Strong working knowledge of networking fundamentals including Microsoft Windows services, storage management, hardware and software failover technologies, email, web services, data backup and restoration services, server performance monitoring, trending, management and reporting required. Experience with IBM AS400/3x, Windows 2000 Server, SUN Servers, Citrix, Exchange, Active Directory, VMWare and SAN systems required.

To Apply to this job go to http://www.GadBall.com or click here

Sr Hands-on Technical Lead w/C++/C/UNIX/Build & Run Interest Rate Derivatives Group/Fulltime/NY City in Dallas, TX

This is a great opportunity for so many reasons!! We are conducting a retained search for a hands-on technical lead to build and run an interest rate derivatives group for an extremely stable and highly profitable company in New York City. This is an exciting opportunity which offers unlimited growth and learning potential. Compensation is guaranteed every year and they have excellent benefits. Our client is continuing to grow, even in this economy. It has a unique business model, tremendous business leaders and is highly innovative.

Responsibilities Include:
- Design, develop, implement and test new features and modules in the interest rate derivative platform.
- Work with product management to translate and understand accurately product specifications.
- Project management including scheduling, budgeting, milestone verification, risk management and project status reporting.

Salary Ranges from 250K - 350K+
Experience: Required Experience/Skills:
- Strong and extensive C++/C/UNIX development skills.
- Very strong value judgment skills.
- Experience designing and developing financial application UI's.
- Strong understanding of interest rate derivative products such as vanilla swaps, range accruals, inflation based swap products, property derivatives, FRA's, and swaptions.
- Demonstrated experience designing and developing software to structure, analyze and price interest rate derivatives.
- Previous project or personnel management and an ability/desire to assume leadership roles.

This is an excellent opportunity to join a winning team. Take your career to the next level and turn your interest into action. Apply Now! The only way to learn more is by taking the next step.

Genesis10 is a business and technology consulting company specializing in project management, business analysis, business transformation and large-scale systems infrastructure and application integration. Genesis10 services a variety of industries including banking and financial services, insurance, energy, manufacturing, healthcare, telecommunications and more. At Genesis10, we recognize that our consultants are our most powerful resource. Selecting only the most talented and experienced consultants provides our clients with the best the industry has to offer. We take pride in attracting the world's finest business and technology consultants.

To Apply to this job go to http://www.GadBall.com or click here

QA Analyst - Integration Testing Opportunity! in DALLAS, TX

The Senior Quality Assurance Analyst is primarily responsible for participating in all phases of the Project Delivery Process for each assigned project. Project participation will begin with the Requirements Phase ensuring that requirements are clearly defined and testable. Responsibilities will include the creation of test strategies, test plans, trace matrices, and the verification of software functionality and adherence to business requirements. This individual should have experience working with Quality Assurance methodologies, the project delivery process and a thorough understanding of software development life cycle principles. The QA Analyst will apply proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives. Includes helping to develop and establish quality assurance standards and measures for the organization. The ideal candidates will have integration and web testing experience. Good SQL 2000 and 2005 skills as well as Excel in their background.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Responsibilities:
Develop and write test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems.
Perform the analysis of formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.
Create and communicate test plans and scripts that will determine optimal application performance according to specifications; revise as needed.
Develop change control processes, practices, and guidelines for new and existing applications.
Perform testing of new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications.
Communicate test progress, test results, and other relevant information to project Lead.
Will help develop, establish, and enforce quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles
Help mentor other junior members of the quality assurance team,

Position Requirements:
College diploma or university degree in software engineering, computer science, or business administration and/or 7 years equivalent work experience.
5 years direct experience as a QA Analyst for major application integration. Strong knowledge of system testing metrics, best practices and methodologies.
3 years experience with core software applications.
Direct hands-on experience with ad hoc query programs, SQL queries, automated testing tools, and reporting software.
Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts.
Proven data analysis, data verification, and problem-solving abilities.
Excellent PC skills and technically fluent in programming languages.
Good project management skills and/or substantial exposure to project-based work structures.
Excellent written and oral communication skills.
Mentoring, listening, presentation, and interpersonal skills.
Ability to communicate ideas in both technical and user-friendly language.
Able to prioritize and execute tasks in a high-pressure environment.
Keen attention to detail.
Experience working in a team-oriented, collaborative environment.

To Apply to this job go to http://www.GadBall.com or click here

IT Asset Manager - Helpdesk Analyst Opportunity! in Dallas, TX

Our client is currently interviewing IT Asset Manager/Helpdesk Analyst professionals to join their award winning team. This motivated self starter will need to be able to take first level helpdesk requests and trouble issues via telephone, voicemail, e-mail, and from walk up customers, correctly categorizing and prioritizing each. This goal oriented Helpdesk analyst will be responsible for checking voicemail, e-mail, and Helpdesk ticket queue on a regular basis. Responsibilities will include escalating all incidents or requests that cannot be resolved at the first level to our second level desktop support team or our third level network or application support teams. This achievement driven Helpdesk Analyst will follow up with customers to confirm incident resolution. The ideal candidate will be able to create Active Directory accounts as well as reset passwords in Active Directory for new employees. Technical environment includes: Windows XP, Office 2003, Outlook e-mail, and network connectivity issues. This position will be a dual role, acting as the IT Asset Manager 70% of the time, as well as level 1 Helpdesk Analyst 30% of the time! The ideal candidate will need to be able to work off hours, weekends, and be on call when required! This motivated Asset Manager/Helpdesk Analyst will be responsible for maintaining an accurate inventory of all computer equipment hardware and software, ensuring our client is in compliance with all software licensing agreements. Job duties will include returning all defective or damaged equipment to the manufacturer, as well as being the point person for all leased equipment.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Job Duties:
Support and Troubleshooting (30% of the time)
Install and support Intel PC based hardware and software operating of Windows XP SP2 in a production environment, basic knowledge computer systems
Provide ongoing hardware and software support to users and Information Systems staff, for end user computing
Basic Computer Literacy Skills including Microsoft Office Applications
Provide application support pertaining to unique applications and their specialized needs
Maintain up-to-date working knowledge of computing hardware and software
Instructs users in use of equipment and software

Hardware and Software Inventory Maintenance (70% of the time)
Maintain inventory of all computing hardware and software and help insure that the company is in compliance with all software licensing requirements
Return all defective or damaged equipment to the appropriate vendor and track status to ensure return of equipment
Facilitate the return of any off lease equipment per leasing schedules and return equipment to vendors


Technical Requirements:
Must possess the ability to troubleshoot standard Microsoft Operating Systems and Office Suite. Windows XP, Office 2003, Office 2007 a plus
Must have excellent communication/interpersonal skills, be highly organized, and have the ability to work in a fast-paced environment, balancing multiple responsibilities.
Laptop/Desktop Hardware (Dell)
Strong problem solving skills
Strong telephone etiquette skills
Experienced verbal and written communication skills.
Proficient in Active Directory
2-4 years experience in a customer service or related fields

To Apply to this job go to http://www.GadBall.com or click here

Epic Ambulatory Systems Analyst in DALLAS, TX

Our client is seeking a highly motivated, high energy Epic Ambulatory Systems Analyst. The ideal candidate will have proven experience leading teams and an understanding of project management. Only candidates that are Epic Ambulatory certified will be considered. Fully qualified candidates should email resumes to .

Must have Epic Ambulatory Certification
Team Lead experience
Need to know/understand project management
Experience: Required:
Epic Ambulatory Certification
Team Lead experience

To Apply to this job go to http://www.GadBall.com or click here

Full Time Developers Needed! in Dallas, TX

Full Time
Experience: 3 + years experience with ASP.Net,
3 +SQL Server 2005/2000, (to include stored procedures, triggers, etc)
3 + .Net 3.5/3.0/2.0/1.1,
3 + VB.Net,
3 + C#, JavaScript, XML, SQL, Silverlight.

To Apply to this job go to http://www.GadBall.com or click here

Collections in Dallas, TX

The Roanoke area is actively seeking Collections representatives to join their team on a temporary/contract basis. Ideal individuals will have no less than six months experience in Collections or have a bachelors degree with no experience required. This is a long term temporary assignment. If you apply, please make sure you can commit.
Experience: ,

To Apply to this job go to http://www.GadBall.com or click here

Network Engineer in Dallas, TX

This position is specifically for the purpose of helping the company with their PCI compliance initiatives, specifically ones related to network/firewall.
. Engineer will be responsible for creating documents and researching PCI compliance issues, to include: auditing and documenting firewall rules, auditing and documenting router configurations, etc.
Engineer may also be responsible for implementing any remediation discovered.

Experience: Minimum 5 years (or equivalent knowledge base) work experience in Systems Engineering - Networking to include evaluating, developing, customizing, installing, implementing and maintaining data network systems according to Customer/system requirements.
Minimum 5 years experience working with firewalls, especially Juniper, Cisco and Cyberguard firewalls.
. Minimum 5 years experience in working with Cisco routers, switches, load balancers, IDS/IPS, and other networking gear.
. Demonstrated success in installing, customizing, developing, implementing and maintaining network systems developed internally and / or in conjunction with outside vendors.
Experience in working on PCI Compliance - specifically 1.1.1 through 1.3.8 (and other network related PCI items).

Please forward a Word formatted resume with desired salary.

To Apply to this job go to http://www.GadBall.com or click here

Sr. Network Engineer with Cisco/VoIP in Dallas, TX

Great Direct Hire opportunity for a Senior Network Engineer with Cisco and VoIP expertise to join an expanding, dynamic company! Good Benefits package!Responsibilities include: Design, configuration, installation and support of network infrastructure; monitoring data communications;, project management and troubleshooting network issues; routing and WAN with an emphasis on VoIP and QoS; LAN duties that include load balancing, Access Points and Switches.
Experience: Required Skills:*Strong experience with LAN protocols (VLANs, trunking, spanning-tree, HSRP)*Heavy VoIP and IP Telephony background*Design and implementation of converged networks (IP, MPLS, Gigabit Ethernet, VoIP and Wireless)*Experience designing enterprise network routing architectures (using OSPF, BGP, EIGRP RIP, and static routers)*Must be able to troubleshoot complex network issues in LAN/WAN environment*Knowledgeable regarding IPSec, Multicast and load balancing techniques.*F5 Load balancing*Experience with enterprise firewall design, implementation and support*Experience with Call Manager and Unity *Solid Network Security expertisePlusses: *IPCC and IPCC Express expertise*Cisco certification, preferably CCIE

To Apply to this job go to http://www.GadBall.com or click here

Web Server Administrator Opportunity! in Dallas, TX

Our client is currently interviewing qualified Windows System Administrators to add to their award winning team in North Dallas! The Windows System Administrator will need to be able to administer multiple IIS 5.0 and 6.0 Web Servers and Web Server Infrastructures, Windows 2000 and 2003 Servers, and Proxy Servers. The ideal candidate will be able to provide input for requirements, design, implementation planning, and implementation of multiple types of web servers and application servers, and assist in ongoing support and operation of Internet, Extranet, and Intranet service points. The ideal candidate will be able to work off hours, and weekend when required!<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Principal Accountabilities:
Provides on going support to multiple web and application server infrastructures.
Maintain server communication operations between web server sites.
Recommends and implements modifications to the Web server environment.
Maintain and administer normal backup and recovery procedures.
Assists the Disaster Recovery Team in development, implementation, and disaster testing
Assists in de-bugging application code.
Responsible for technical documentation.
Responsible for secure file transports.
Participates in ensuring that customer requests via the ticketing system are managed to closure.
Complies with all standard internal controls and processes. Participates and follows all processes as defined by the client.
Delivers results in support of achieving the organization&#146;s Service Level Agreements.
Assists in optimization and tuning of server, file systems, capacity planning and appropriate replication.
Creates and maintains web servers.
Provides guidance and recommendations for monitoring to the 1st and 2nd level support teams.
Assists in 3rd and 4th level troubleshooting of web environments.
Responsible for basic break/fix issues.
Focus of position is maintenance of applications.

Required Skills:
Good interpersonal, customer service, analytical/problem solving, problem management, presentation development, presentation, and communications skills.
Ability to work on projects and support clients on a team.
Understanding of principles and methods to support Web Server and Proxy Server Architecture and production E-Business environments.
Knowledge of technologies including .Net, Java, Webshpere
2+ years experience with Windows or similar systems environments.
1+ years experience with IIS or similar web systems environments.

To Apply to this job go to http://www.GadBall.com or click here

Office 2003 Technical Support Opportunity in North Dallas! in Dallas, TX

Our client is currently interviewing qualified helpdesk candidates for multiple positions in North Dallas. The ideal candidate will have experience supporting Office 2003 in a call center environment. This motivated self starter will provide phone based technical support associated with the identification, prioritization and resolution of reported problems. Activities include recognition, research, isolation, resolution, and follow-up. Past experience utilizing a knowledge management system is required. The ideal candidates must have prior phone support experience of at least 1 year. Potential candidates must be very strong in Microsoft Office, with prior experience supporting Office 2003. Past exposure to or support history with Office 2007 is recommended. Applications will include, but are not limited to: Excel, Word, Outlook, PowerPoint, and Access.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Office 2003 (Outlook, Word, Excel, Power Point and Access)

To Apply to this job go to http://www.GadBall.com or click here

Full Time Developers Needed! in Dallas, TX

Full Time
Experience: 3 + years experience with ASP.Net,
3 +SQL Server 2005/2000, (to include stored procedures, triggers, etc)
3 + .Net 3.5/3.0/2.0/1.1,
3 + VB.Net,
3 + C#, JavaScript, XML, SQL, Silverlight.

To Apply to this job go to http://www.GadBall.com or click here

Epic Ambulatory Systems Analyst in DALLAS, TX

Our client is seeking a highly motivated, high energy Epic Ambulatory Systems Analyst. The ideal candidate will have proven experience leading teams and an understanding of project management. Only candidates that are Epic Ambulatory certified will be considered. Fully qualified candidates should email resumes to .

Must have Epic Ambulatory Certification
Team Lead experience
Need to know/understand project management
Experience: Required:
Epic Ambulatory Certification
Team Lead experience

To Apply to this job go to http://www.GadBall.com or click here

Sr. Executive Desktop Support Technician in Dallas, TX

Affiliated Computer Services, Inc. (ACS) is expertise in action?. We are a FORTUNE 500 company with 63,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.


Deliverables / Job Duties:

Executive Desktop Support Engineer to provide primary support to a high level executive and his administrative staff.

Normal business hours 8:00 AM - 5:00 PM, CST Monday - Friday, and extending to on-call after hours support.
Additionally, the Executive Desktop Support Engineer is responsible to provide quarterly updates to the desktop standard including, recommendations, testing, documentation, and image updates.
Review, advise and design standard software and hardware builds, system options, risks, costs on the enterprise business process and goals.

Act as a contributing member of the Executive desktop team, responding to support requests.

Provide weekly status reports on support and projects related to support for the Chairman of the Board.

TO BE CONSIDERED FOR THIS POSITION, CANDIDATES MUST HAVE:


Bachelor's Degree in Computer Science, Engineering, or related technical field, or equivalent experience.

Ten years of general experience in IS / IT.

Professional will interface with senior staff and must possess excellent communication skills.

Must have areas of knowledge around components such as patch management, virus protection, data encryption, VPN access and blackberry support.

Secure operating system implementation.

Knowledge of Active Directory and GPOs.

Experience with process methodology such as ITIL

Experience with network and system security needs and techniques

Preferred knowledge of Microsoft Windows XP, VISTA, Adobe Acrobat, McAfee
Antivirus, Office 2003 & 2007 including Word, Excel, PowerPoint, and Outlook.


Strong ability in troubleshooting software, PC, Blackberry devices, and networked copier and printer problems.


Should have experience with wireless routers, DSL/Cable modem routers, remote access and other home based technology.


Experience with training users on how to use software.


Excellent teamwork skills with a strong sense of responsibility, accountability, reliability, and commitment.


Excellent written and oral communication skills.


Individual must be mature and responsible to work independently.

Ideal candidate will have 7-10 years directly supporting senior managers and their staff.

Deliverables / Job Duties:

Executive Desktop Support Engineer to provide primary support to the Chairman of the Board and the administrative staff at his personal residence.
The Executive Desktop Support Engineer will be located on the Corporate Executive floor during the normal business hours, 8:00 AM - 5:00 PM, CST Monday - Friday, and extending to on-call after hours support.
Additionally, the Executive Desktop Support Engineer is responsible to provide quarterly updates to the desktop standard including, recommendations, testing, documentation, and image updates.
Review, advise and design standard software and hardware builds, system options, risks, costs on the enterprise business process and goals.

Act as a contributing member of the Executive desktop team, responding to support requests.

Provide weekly status reports on support and projects related to support for the Chairman of the Board.



This position is supporting a very high level executive, so the successful candidate must be a polished professional, respond quickly to requests and have in-depth technical expertise.

ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc.

To Apply to this job go to http://www.GadBall.com or click here

Data Center Manager in Dallas, TX

Downtown company is seeking an experienced Data Center Manager to join their team on a full time basis. The Data Center Manager is responsible for the successful operation of all Windows, Sun, and AS400 operational activities. This key position will be directly responsible for establishing and cultivating a positive and professional work environment to ensure maximum uptime and availability of all services provided to the end user community. Additionally, this position is responsible for ongoing maintenance and monitoring of the backend systems. The Data Center manager will provide recommendations and solutions by understanding the needs of the customer, improve NOC processes and update the NOC Standard Operating Procedures when necessary, participate in network operations acceptance meetings and development of the operations acceptance guidelines and more. The Data Center Manager should be familiar with all operating systems employed in the data center, monitoring both system and network through the use of various network management and monitoring. Interested candidates meeting all the qualifications should submit their resume directly to
Experience: Requirements include either an Associates or Bachelor&#146;s degree in related field preferred. Equivalent education and experience considered.
5+ years of relative work experience managing server operations staff in an outsourced environment and 3+ years experience in IT problem/issue management and change management in a dynamic IT environment required. Strong working knowledge of networking fundamentals including Microsoft Windows services, storage management, hardware and software failover technologies, email, web services, data backup and restoration services, server performance monitoring, trending, management and reporting required. Experience with IBM AS400/3x, Windows 2000 Server, SUN Servers, Citrix, Exchange, Active Directory, VMWare and SAN systems required.

To Apply to this job go to http://www.GadBall.com or click here

Network Engineer in Dallas, TX

This position is specifically for the purpose of helping the company with their PCI compliance initiatives, specifically ones related to network/firewall.
. Engineer will be responsible for creating documents and researching PCI compliance issues, to include: auditing and documenting firewall rules, auditing and documenting router configurations, etc.
Engineer may also be responsible for implementing any remediation discovered.

Experience: Minimum 5 years (or equivalent knowledge base) work experience in Systems Engineering - Networking to include evaluating, developing, customizing, installing, implementing and maintaining data network systems according to Customer/system requirements.
Minimum 5 years experience working with firewalls, especially Juniper, Cisco and Cyberguard firewalls.
. Minimum 5 years experience in working with Cisco routers, switches, load balancers, IDS/IPS, and other networking gear.
. Demonstrated success in installing, customizing, developing, implementing and maintaining network systems developed internally and / or in conjunction with outside vendors.
Experience in working on PCI Compliance - specifically 1.1.1 through 1.3.8 (and other network related PCI items).

Please forward a Word formatted resume with desired salary.

To Apply to this job go to http://www.GadBall.com or click here

Collections in Dallas, TX

The Roanoke area is actively seeking Collections representatives to join their team on a temporary/contract basis. Ideal individuals will have no less than six months experience in Collections or have a bachelors degree with no experience required. This is a long term temporary assignment. If you apply, please make sure you can commit.
Experience: ,

To Apply to this job go to http://www.GadBall.com or click here

3rd Shift Technical Support Opportunity in North Dallas! in Dallas, TX

Our client is currently interviewing qualified A+ certified candidates for a Tier 1 Helpdesk position in North Dallas. The ideal candidate will have experience supporting Windows XP operating system related problems, Microsoft Office XP (Word, Outlook, Excel) end user support, Microsoft Outlook end user support, VPN, and general connectivity related issues. This motivated self starter should bring 1 or more years of solid helpdesk experience to the table, have the ability to hit the ground running, and have a superior approach to solving technical issues with a high quality customer service focus. The ideal candidate will have excellent communication skills both written and oral, and have the ability to update a knowledge base when required. A majority of the job functions will revolve around the candidate's ability to resolve issues in a timely manner and escalate when necessary!<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Documentation Skills
Microsoft Windows XP Operating System
Microsoft Office XP (Word, Outlook, Excel)
Microsoft Internet Explorer
VPN
Remote Access | Network Stream or Net Meeting
General network connectivity issues
1+ years of continuous Helpdesk experience
CompTIA A+ Certification

To Apply to this job go to http://www.GadBall.com or click here

Sr Hands-on Technical Lead w/C++/C/UNIX/Build & Run Interest Rate Derivatives Group/Fulltime/NY City in Dallas, TX

This is a great opportunity for so many reasons!! We are conducting a retained search for a hands-on technical lead to build and run an interest rate derivatives group for an extremely stable and highly profitable company in New York City. This is an exciting opportunity which offers unlimited growth and learning potential. Compensation is guaranteed every year and they have excellent benefits. Our client is continuing to grow, even in this economy. It has a unique business model, tremendous business leaders and is highly innovative.

Responsibilities Include:
- Design, develop, implement and test new features and modules in the interest rate derivative platform.
- Work with product management to translate and understand accurately product specifications.
- Project management including scheduling, budgeting, milestone verification, risk management and project status reporting.

Salary Ranges from 250K - 350K+
Experience: Required Experience/Skills:
- Strong and extensive C++/C/UNIX development skills.
- Very strong value judgment skills.
- Experience designing and developing financial application UI's.
- Strong understanding of interest rate derivative products such as vanilla swaps, range accruals, inflation based swap products, property derivatives, FRA's, and swaptions.
- Demonstrated experience designing and developing software to structure, analyze and price interest rate derivatives.
- Previous project or personnel management and an ability/desire to assume leadership roles.

This is an excellent opportunity to join a winning team. Take your career to the next level and turn your interest into action. Apply Now! The only way to learn more is by taking the next step.

Genesis10 is a business and technology consulting company specializing in project management, business analysis, business transformation and large-scale systems infrastructure and application integration. Genesis10 services a variety of industries including banking and financial services, insurance, energy, manufacturing, healthcare, telecommunications and more. At Genesis10, we recognize that our consultants are our most powerful resource. Selecting only the most talented and experienced consultants provides our clients with the best the industry has to offer. We take pride in attracting the world's finest business and technology consultants.

To Apply to this job go to http://www.GadBall.com or click here

QA Analyst - Integration Testing Opportunity! in DALLAS, TX

The Senior Quality Assurance Analyst is primarily responsible for participating in all phases of the Project Delivery Process for each assigned project. Project participation will begin with the Requirements Phase ensuring that requirements are clearly defined and testable. Responsibilities will include the creation of test strategies, test plans, trace matrices, and the verification of software functionality and adherence to business requirements. This individual should have experience working with Quality Assurance methodologies, the project delivery process and a thorough understanding of software development life cycle principles. The QA Analyst will apply proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives. Includes helping to develop and establish quality assurance standards and measures for the organization. The ideal candidates will have integration and web testing experience. Good SQL 2000 and 2005 skills as well as Excel in their background.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Responsibilities:
Develop and write test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems.
Perform the analysis of formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.
Create and communicate test plans and scripts that will determine optimal application performance according to specifications; revise as needed.
Develop change control processes, practices, and guidelines for new and existing applications.
Perform testing of new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications.
Communicate test progress, test results, and other relevant information to project Lead.
Will help develop, establish, and enforce quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles
Help mentor other junior members of the quality assurance team,

Position Requirements:
College diploma or university degree in software engineering, computer science, or business administration and/or 7 years equivalent work experience.
5 years direct experience as a QA Analyst for major application integration. Strong knowledge of system testing metrics, best practices and methodologies.
3 years experience with core software applications.
Direct hands-on experience with ad hoc query programs, SQL queries, automated testing tools, and reporting software.
Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts.
Proven data analysis, data verification, and problem-solving abilities.
Excellent PC skills and technically fluent in programming languages.
Good project management skills and/or substantial exposure to project-based work structures.
Excellent written and oral communication skills.
Mentoring, listening, presentation, and interpersonal skills.
Ability to communicate ideas in both technical and user-friendly language.
Able to prioritize and execute tasks in a high-pressure environment.
Keen attention to detail.
Experience working in a team-oriented, collaborative environment.

To Apply to this job go to http://www.GadBall.com or click here

Sr. Network Engineer with Cisco/VoIP in Dallas, TX

Great Direct Hire opportunity for a Senior Network Engineer with Cisco and VoIP expertise to join an expanding, dynamic company! Good Benefits package!Responsibilities include: Design, configuration, installation and support of network infrastructure; monitoring data communications;, project management and troubleshooting network issues; routing and WAN with an emphasis on VoIP and QoS; LAN duties that include load balancing, Access Points and Switches.
Experience: Required Skills:*Strong experience with LAN protocols (VLANs, trunking, spanning-tree, HSRP)*Heavy VoIP and IP Telephony background*Design and implementation of converged networks (IP, MPLS, Gigabit Ethernet, VoIP and Wireless)*Experience designing enterprise network routing architectures (using OSPF, BGP, EIGRP RIP, and static routers)*Must be able to troubleshoot complex network issues in LAN/WAN environment*Knowledgeable regarding IPSec, Multicast and load balancing techniques.*F5 Load balancing*Experience with enterprise firewall design, implementation and support*Experience with Call Manager and Unity *Solid Network Security expertisePlusses: *IPCC and IPCC Express expertise*Cisco certification, preferably CCIE

To Apply to this job go to http://www.GadBall.com or click here

IT Asset Manager - Helpdesk Analyst Opportunity! in Dallas, TX

Our client is currently interviewing IT Asset Manager/Helpdesk Analyst professionals to join their award winning team. This motivated self starter will need to be able to take first level helpdesk requests and trouble issues via telephone, voicemail, e-mail, and from walk up customers, correctly categorizing and prioritizing each. This goal oriented Helpdesk analyst will be responsible for checking voicemail, e-mail, and Helpdesk ticket queue on a regular basis. Responsibilities will include escalating all incidents or requests that cannot be resolved at the first level to our second level desktop support team or our third level network or application support teams. This achievement driven Helpdesk Analyst will follow up with customers to confirm incident resolution. The ideal candidate will be able to create Active Directory accounts as well as reset passwords in Active Directory for new employees. Technical environment includes: Windows XP, Office 2003, Outlook e-mail, and network connectivity issues. This position will be a dual role, acting as the IT Asset Manager 70% of the time, as well as level 1 Helpdesk Analyst 30% of the time! The ideal candidate will need to be able to work off hours, weekends, and be on call when required! This motivated Asset Manager/Helpdesk Analyst will be responsible for maintaining an accurate inventory of all computer equipment hardware and software, ensuring our client is in compliance with all software licensing agreements. Job duties will include returning all defective or damaged equipment to the manufacturer, as well as being the point person for all leased equipment.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Job Duties:
Support and Troubleshooting (30% of the time)
Install and support Intel PC based hardware and software operating of Windows XP SP2 in a production environment, basic knowledge computer systems
Provide ongoing hardware and software support to users and Information Systems staff, for end user computing
Basic Computer Literacy Skills including Microsoft Office Applications
Provide application support pertaining to unique applications and their specialized needs
Maintain up-to-date working knowledge of computing hardware and software
Instructs users in use of equipment and software

Hardware and Software Inventory Maintenance (70% of the time)
Maintain inventory of all computing hardware and software and help insure that the company is in compliance with all software licensing requirements
Return all defective or damaged equipment to the appropriate vendor and track status to ensure return of equipment
Facilitate the return of any off lease equipment per leasing schedules and return equipment to vendors


Technical Requirements:
Must possess the ability to troubleshoot standard Microsoft Operating Systems and Office Suite. Windows XP, Office 2003, Office 2007 a plus
Must have excellent communication/interpersonal skills, be highly organized, and have the ability to work in a fast-paced environment, balancing multiple responsibilities.
Laptop/Desktop Hardware (Dell)
Strong problem solving skills
Strong telephone etiquette skills
Experienced verbal and written communication skills.
Proficient in Active Directory
2-4 years experience in a customer service or related fields

To Apply to this job go to http://www.GadBall.com or click here

Web Server Administrator Opportunity! in Dallas, TX

Our client is currently interviewing qualified Windows System Administrators to add to their award winning team in North Dallas! The Windows System Administrator will need to be able to administer multiple IIS 5.0 and 6.0 Web Servers and Web Server Infrastructures, Windows 2000 and 2003 Servers, and Proxy Servers. The ideal candidate will be able to provide input for requirements, design, implementation planning, and implementation of multiple types of web servers and application servers, and assist in ongoing support and operation of Internet, Extranet, and Intranet service points. The ideal candidate will be able to work off hours, and weekend when required!<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Principal Accountabilities:
Provides on going support to multiple web and application server infrastructures.
Maintain server communication operations between web server sites.
Recommends and implements modifications to the Web server environment.
Maintain and administer normal backup and recovery procedures.
Assists the Disaster Recovery Team in development, implementation, and disaster testing
Assists in de-bugging application code.
Responsible for technical documentation.
Responsible for secure file transports.
Participates in ensuring that customer requests via the ticketing system are managed to closure.
Complies with all standard internal controls and processes. Participates and follows all processes as defined by the client.
Delivers results in support of achieving the organization&#146;s Service Level Agreements.
Assists in optimization and tuning of server, file systems, capacity planning and appropriate replication.
Creates and maintains web servers.
Provides guidance and recommendations for monitoring to the 1st and 2nd level support teams.
Assists in 3rd and 4th level troubleshooting of web environments.
Responsible for basic break/fix issues.
Focus of position is maintenance of applications.

Required Skills:
Good interpersonal, customer service, analytical/problem solving, problem management, presentation development, presentation, and communications skills.
Ability to work on projects and support clients on a team.
Understanding of principles and methods to support Web Server and Proxy Server Architecture and production E-Business environments.
Knowledge of technologies including .Net, Java, Webshpere
2+ years experience with Windows or similar systems environments.
1+ years experience with IIS or similar web systems environments.

To Apply to this job go to http://www.GadBall.com or click here

Sr. Network Engineer with Cisco/VoIP in Dallas, TX

Great Direct Hire opportunity for a Senior Network Engineer with Cisco and VoIP expertise to join an expanding, dynamic company! Good Benefits package!Responsibilities include: Design, configuration, installation and support of network infrastructure; monitoring data communications;, project management and troubleshooting network issues; routing and WAN with an emphasis on VoIP and QoS; LAN duties that include load balancing, Access Points and Switches.
Experience: Required Skills:*Strong experience with LAN protocols (VLANs, trunking, spanning-tree, HSRP)*Heavy VoIP and IP Telephony background*Design and implementation of converged networks (IP, MPLS, Gigabit Ethernet, VoIP and Wireless)*Experience designing enterprise network routing architectures (using OSPF, BGP, EIGRP RIP, and static routers)*Must be able to troubleshoot complex network issues in LAN/WAN environment*Knowledgeable regarding IPSec, Multicast and load balancing techniques.*F5 Load balancing*Experience with enterprise firewall design, implementation and support*Experience with Call Manager and Unity *Solid Network Security expertisePlusses: *IPCC and IPCC Express expertise*Cisco certification, preferably CCIE

To Apply to this job go to http://www.GadBall.com or click here

Full Time Developers Needed! in Dallas, TX

Full Time
Experience: 3 + years experience with ASP.Net,
3 +SQL Server 2005/2000, (to include stored procedures, triggers, etc)
3 + .Net 3.5/3.0/2.0/1.1,
3 + VB.Net,
3 + C#, JavaScript, XML, SQL, Silverlight.

To Apply to this job go to http://www.GadBall.com or click here

Sr Hands-on Technical Lead w/C++/C/UNIX/Build & Run Interest Rate Derivatives Group/Fulltime/NY City in Dallas, TX

This is a great opportunity for so many reasons!! We are conducting a retained search for a hands-on technical lead to build and run an interest rate derivatives group for an extremely stable and highly profitable company in New York City. This is an exciting opportunity which offers unlimited growth and learning potential. Compensation is guaranteed every year and they have excellent benefits. Our client is continuing to grow, even in this economy. It has a unique business model, tremendous business leaders and is highly innovative.

Responsibilities Include:
- Design, develop, implement and test new features and modules in the interest rate derivative platform.
- Work with product management to translate and understand accurately product specifications.
- Project management including scheduling, budgeting, milestone verification, risk management and project status reporting.

Salary Ranges from 250K - 350K+
Experience: Required Experience/Skills:
- Strong and extensive C++/C/UNIX development skills.
- Very strong value judgment skills.
- Experience designing and developing financial application UI's.
- Strong understanding of interest rate derivative products such as vanilla swaps, range accruals, inflation based swap products, property derivatives, FRA's, and swaptions.
- Demonstrated experience designing and developing software to structure, analyze and price interest rate derivatives.
- Previous project or personnel management and an ability/desire to assume leadership roles.

This is an excellent opportunity to join a winning team. Take your career to the next level and turn your interest into action. Apply Now! The only way to learn more is by taking the next step.

Genesis10 is a business and technology consulting company specializing in project management, business analysis, business transformation and large-scale systems infrastructure and application integration. Genesis10 services a variety of industries including banking and financial services, insurance, energy, manufacturing, healthcare, telecommunications and more. At Genesis10, we recognize that our consultants are our most powerful resource. Selecting only the most talented and experienced consultants provides our clients with the best the industry has to offer. We take pride in attracting the world's finest business and technology consultants.

To Apply to this job go to http://www.GadBall.com or click here

Web Server Administrator Opportunity! in Dallas, TX

Our client is currently interviewing qualified Windows System Administrators to add to their award winning team in North Dallas! The Windows System Administrator will need to be able to administer multiple IIS 5.0 and 6.0 Web Servers and Web Server Infrastructures, Windows 2000 and 2003 Servers, and Proxy Servers. The ideal candidate will be able to provide input for requirements, design, implementation planning, and implementation of multiple types of web servers and application servers, and assist in ongoing support and operation of Internet, Extranet, and Intranet service points. The ideal candidate will be able to work off hours, and weekend when required!<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Principal Accountabilities:
Provides on going support to multiple web and application server infrastructures.
Maintain server communication operations between web server sites.
Recommends and implements modifications to the Web server environment.
Maintain and administer normal backup and recovery procedures.
Assists the Disaster Recovery Team in development, implementation, and disaster testing
Assists in de-bugging application code.
Responsible for technical documentation.
Responsible for secure file transports.
Participates in ensuring that customer requests via the ticketing system are managed to closure.
Complies with all standard internal controls and processes. Participates and follows all processes as defined by the client.
Delivers results in support of achieving the organization&#146;s Service Level Agreements.
Assists in optimization and tuning of server, file systems, capacity planning and appropriate replication.
Creates and maintains web servers.
Provides guidance and recommendations for monitoring to the 1st and 2nd level support teams.
Assists in 3rd and 4th level troubleshooting of web environments.
Responsible for basic break/fix issues.
Focus of position is maintenance of applications.

Required Skills:
Good interpersonal, customer service, analytical/problem solving, problem management, presentation development, presentation, and communications skills.
Ability to work on projects and support clients on a team.
Understanding of principles and methods to support Web Server and Proxy Server Architecture and production E-Business environments.
Knowledge of technologies including .Net, Java, Webshpere
2+ years experience with Windows or similar systems environments.
1+ years experience with IIS or similar web systems environments.

To Apply to this job go to http://www.GadBall.com or click here

Sr. Executive Desktop Support Technician in Dallas, TX

Affiliated Computer Services, Inc. (ACS) is expertise in action?. We are a FORTUNE 500 company with 63,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.


Deliverables / Job Duties:

Executive Desktop Support Engineer to provide primary support to a high level executive and his administrative staff.

Normal business hours 8:00 AM - 5:00 PM, CST Monday - Friday, and extending to on-call after hours support.
Additionally, the Executive Desktop Support Engineer is responsible to provide quarterly updates to the desktop standard including, recommendations, testing, documentation, and image updates.
Review, advise and design standard software and hardware builds, system options, risks, costs on the enterprise business process and goals.

Act as a contributing member of the Executive desktop team, responding to support requests.

Provide weekly status reports on support and projects related to support for the Chairman of the Board.

TO BE CONSIDERED FOR THIS POSITION, CANDIDATES MUST HAVE:


Bachelor's Degree in Computer Science, Engineering, or related technical field, or equivalent experience.

Ten years of general experience in IS / IT.

Professional will interface with senior staff and must possess excellent communication skills.

Must have areas of knowledge around components such as patch management, virus protection, data encryption, VPN access and blackberry support.

Secure operating system implementation.

Knowledge of Active Directory and GPOs.

Experience with process methodology such as ITIL

Experience with network and system security needs and techniques

Preferred knowledge of Microsoft Windows XP, VISTA, Adobe Acrobat, McAfee
Antivirus, Office 2003 & 2007 including Word, Excel, PowerPoint, and Outlook.


Strong ability in troubleshooting software, PC, Blackberry devices, and networked copier and printer problems.


Should have experience with wireless routers, DSL/Cable modem routers, remote access and other home based technology.


Experience with training users on how to use software.


Excellent teamwork skills with a strong sense of responsibility, accountability, reliability, and commitment.


Excellent written and oral communication skills.


Individual must be mature and responsible to work independently.

Ideal candidate will have 7-10 years directly supporting senior managers and their staff.

Deliverables / Job Duties:

Executive Desktop Support Engineer to provide primary support to the Chairman of the Board and the administrative staff at his personal residence.
The Executive Desktop Support Engineer will be located on the Corporate Executive floor during the normal business hours, 8:00 AM - 5:00 PM, CST Monday - Friday, and extending to on-call after hours support.
Additionally, the Executive Desktop Support Engineer is responsible to provide quarterly updates to the desktop standard including, recommendations, testing, documentation, and image updates.
Review, advise and design standard software and hardware builds, system options, risks, costs on the enterprise business process and goals.

Act as a contributing member of the Executive desktop team, responding to support requests.

Provide weekly status reports on support and projects related to support for the Chairman of the Board.



This position is supporting a very high level executive, so the successful candidate must be a polished professional, respond quickly to requests and have in-depth technical expertise.

ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc.

To Apply to this job go to http://www.GadBall.com or click here

IT Asset Manager - Helpdesk Analyst Opportunity! in Dallas, TX

Our client is currently interviewing IT Asset Manager/Helpdesk Analyst professionals to join their award winning team. This motivated self starter will need to be able to take first level helpdesk requests and trouble issues via telephone, voicemail, e-mail, and from walk up customers, correctly categorizing and prioritizing each. This goal oriented Helpdesk analyst will be responsible for checking voicemail, e-mail, and Helpdesk ticket queue on a regular basis. Responsibilities will include escalating all incidents or requests that cannot be resolved at the first level to our second level desktop support team or our third level network or application support teams. This achievement driven Helpdesk Analyst will follow up with customers to confirm incident resolution. The ideal candidate will be able to create Active Directory accounts as well as reset passwords in Active Directory for new employees. Technical environment includes: Windows XP, Office 2003, Outlook e-mail, and network connectivity issues. This position will be a dual role, acting as the IT Asset Manager 70% of the time, as well as level 1 Helpdesk Analyst 30% of the time! The ideal candidate will need to be able to work off hours, weekends, and be on call when required! This motivated Asset Manager/Helpdesk Analyst will be responsible for maintaining an accurate inventory of all computer equipment hardware and software, ensuring our client is in compliance with all software licensing agreements. Job duties will include returning all defective or damaged equipment to the manufacturer, as well as being the point person for all leased equipment.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Job Duties:
Support and Troubleshooting (30% of the time)
Install and support Intel PC based hardware and software operating of Windows XP SP2 in a production environment, basic knowledge computer systems
Provide ongoing hardware and software support to users and Information Systems staff, for end user computing
Basic Computer Literacy Skills including Microsoft Office Applications
Provide application support pertaining to unique applications and their specialized needs
Maintain up-to-date working knowledge of computing hardware and software
Instructs users in use of equipment and software

Hardware and Software Inventory Maintenance (70% of the time)
Maintain inventory of all computing hardware and software and help insure that the company is in compliance with all software licensing requirements
Return all defective or damaged equipment to the appropriate vendor and track status to ensure return of equipment
Facilitate the return of any off lease equipment per leasing schedules and return equipment to vendors


Technical Requirements:
Must possess the ability to troubleshoot standard Microsoft Operating Systems and Office Suite. Windows XP, Office 2003, Office 2007 a plus
Must have excellent communication/interpersonal skills, be highly organized, and have the ability to work in a fast-paced environment, balancing multiple responsibilities.
Laptop/Desktop Hardware (Dell)
Strong problem solving skills
Strong telephone etiquette skills
Experienced verbal and written communication skills.
Proficient in Active Directory
2-4 years experience in a customer service or related fields

To Apply to this job go to http://www.GadBall.com or click here