Monday, November 30, 2009
IT Energy Conservation Auditor in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. NO REMOTE WORK OPPORTUNITY, NO RELOCATION ASSISTANCE. May perform one or more of the following: Manages computer environmental and power consumption tools that result in cost savings for internal and external customers Prepares business documents to identify fiscal savings opportunities. Ensures the integrity and security of enterprise data on host computers associated with support applications. Updates corporate virtual images using infrastructure tools. Recommends, schedules and performs software and hardware improvements, upgrades, patches, reconfigurations and/or purchases. Conducts research on emerging products, services, protocols and standards in support of systems software procurement and development efforts. Creates required reports in response to business user needs. Develops, documents and maintains policies, procedures and associated training plans for system administration and appropriate use. Assists in planning, designing and implementing virtual computing systems, including configurations, and support/troubleshoot problems. Manages environmental cost savings initiatives using technology to reduce resource consumption. Technical business development activities related to the service solutions. Travels (10%) to customer sites for pursuit activities and implementation exercises. Designs, analyzes, plans, and modifies virtual desktop solutions that support customer communication business development activities. Responsible for evolving go-to-market solution to internal and external customers. Conducts virtualization architecture design, feasibility and cost studies. All other duties as assigned. Skills Needed: VCP certified or equivalent knowledge of at least 2+years experience with the VMware (ESX) Infrastructure product line. MSCE certified or equivalent knowledge of at least 4+ years experience with Microsoft Windows 2003/2008 Server administration in a production environment. BigFix console operations. Strong customer service orientation. Proven analytical and problem solving abilities. Ability to effectively prioritize and execute tasks in a high pressure environment. Highly self-motivated and directed. Skilled at working within a team-oriented, collaborative environment. All other duties as assigned. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. Experience: See job description To Apply to this job go to http://www.GadBall.com or click here
Senior Project Manager in Dallas, TX
eConsultAmerica is a preferred vendor supplier on assignment with a government healthcare provider. Our client is seeking an experienced and savvy Senior Project Manager. This is a 2 year (24 Month) contracting/consulting opportunity that will be based in Little Rock, AR. Our client is offering partial relocation assistance. If you are interested please forward a brief cover-letter and your updated resume and we will respond back within one (1) business day. US Citizens or Green Card holders only apply. Position DetailsOur client is seeking a proven a senior-level Project Manager with Medicaid systems experience who will help manage the entire life cycle of outsourcing and implementing a new system. This will entail RFP development, vendor selection, and implementation. The client will be creating a RFP to replace the existing MMIS with new systems and technology. The current MMIS is outsourced as will the new solution. An Independent Verification & Validation Contractor (IV&V) is in place to create the RFP. This position will be responsible for working with the client to verify and validate the scope of the desired MMIS and interact with the IV&V to insure RFP content and purpose match the client's vision. The Project Manager will assist in evaluating potential solutions, vendor selection, and oversee implementation.Roles and Responsibilities* Act as intermediary between Independent RFP Verification & Validation (IV&V) contractor and DMS project managers* Act as intermediary between the new MMIS Design, Development, and Implementation (DDI) contractor and Division of Medical Services (DMS) project managers* Help the client monitor work plan activities and deliverables of IV&V and DDI contractors* Independently verify and interpret activities and recommendations of IV&V and DDI contractors* Evaluate level of work required to oversee the two contractors and their work products and recommend additional staffing levels* Overseeing user testing during DDI phase* Oversee data transfer and transition between current MMIS and replacement MMIS *Coordinate Health Information Exchange (HIE) and Electronic Health Record (EHR) activities with the State Medical Health IT Plan Program Manager (SMHP) and DMS project managers* Designing RFPBEST INDUSTRY – Government/HealthcareBEST DEPARTMENT – Project Management Experience: Bachelors Degree is required.20 years of formal project management experience is required. NO EXCEPTIONS!A minimum of 4 years of Medicaid Systems and/or Operations experience is required.A minimum of 5 years of large systems RFP development experience is required.12 years of IT systems development is required.15 years of SLC experience is required.10 years of large-scale IT implementation experience is required.10 years of extensive MS Project experience is required.15 years of PM methodology experience is required.PMP certification is required.CompensationNegotiable To Apply to this job go to http://www.GadBall.com or click here
Stellar opportunity for a Lawson Project Manager/Analyst with v9.0 in Dallas, TX
Put your Lawson skills on display! We currently have a 6 month contract to hire opportunity in Dallas, TX. Qualified individual will work as part of an existing Lawson Team. Responsibilities will include project management, business analysis and making recommendations regarding the best utilization of the ERP (Enterprise Resource Planning) and related Lawson business systems. DUTIES:1. Study system needs, investigate solutions, and present recommendations to management.2. Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task/workflow analysis.3. Critically evaluate information gathered, reconcile conflicts, distinguish user requests from the underlying true needs, and determine how the Lawson system can best support those needs.4. Pro-actively communicate and collaborate with external and internal customers to deliver functional requirements, business requirements documentation, and recommended Lawson solutions.5. Take a lead role in system implementations, upgrades, and maintenance activities as needed.6. Enforce project schedules, deadlines, and standards. REQUIRED:1. 5+ years experience in a Project Manager and/or Business Analyst role.2. Expert knowledge of Lawson Financial (specifically GL) and Human Resource Applications.3. Experience with Lawson v9.4. Outstanding verbal and written communications skills.5. Ability to work well with a variety of personality types, both one on one and in groups.6. Individual who has an accounting background that got into the business of Business Analysis on the Lawson ERP. DESIRED:1. Lawson Payroll Module.2. Extensive accounting background and/or CPA. EDUCATION:Bachelor's degree in a related field or college course work coupled with extensive Lawson experience. Don't delay! For IMMEDIATE consideration please send Resume to: (see below) today! To Apply to this job go to http://www.GadBall.com or click here
PeopleSoft Student Records Functional Lead in Dallas, TX
Job DescriptionPeopleSoft Student RecordsFunctional LeadDallas, TX7+ years experience$92-99kPerm Opportunity.Interviewing ASAPGreat Benefits, 401k, State Holidays, No State Income Tax, Stable Oraganization, Well FundedContact Ryan Radtke (see below)Apex Systems, Inc. is an Equal Opportunity Employer and encourages minority and female applicants to apply. To Apply to this job go to http://www.GadBall.com or click here
Cisco IVR Engineer in Dallas, TX
This is a contract opening for a CCNA, Cisco IVR expert. REQUIREMENTS: Must have 3 years experience in CISCO IP-IVR/CVP Application performance design, development, integration, and support functions which must include 3 years of CISCO IPCC/IP-IVR/ICM Scripting (Each additional year of specified experience will substitute for each year of required education up to three (3) years.) Working knowledge of VoiceXML Working knowledge of Cisco IP Telephony systems including Cisco CCM 3.3, Cisco CVP/ICM Enterprise call routing, Unified CallManager/CallManager Express, Cisco Unity Messaging 4.1 Demonstrated knowledge of Cisco Unity Architecture deployment (support and administration experience preferred) Demonstrated knowledge of CISCO IPCC Solution Architecture and Integration, Cisco IP Dialer development and support Familiarity with H.323, SIP and/or MGCP protocols, CTI/CTIOS and CISCO Translation Routing Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis ITIL Framework awareness Experience with CISCO data model and reporting, DB performance tuning Demonstrated knowledge of call center operational dynamics as it relates to design, and implementation of ACD, CTI, Network Routing, reporting utilizing Cisco Unified CCE solutions Experience monitoring and reporting applications Excellent written and verbal communication skills (technical documentation and client communication) Bachelors Degree in Computer Science, Engineering, Math, Business or IT related field CCNA is required CCVP, or CCIE, Cisco IP Contact Center Specialist or Cisco Unity Support Specialist preferred To Apply to this job go to http://www.GadBall.com or click here
694548 Weblogic Systems Admin in Dallas, TX
Job Description W-2 ONLY We are looking for a SME that will be part of the production team in Dallas TX. The team is responsible for configuration, maintenance and support of the TLG API application Weblogic Servers in testing and production environments. This is an excellent opportunity to be part of an exciting environment and dynamic team. Description: - Configuration and maintenance of Weblogic servers. - Writing Unix scripts and tools for configuration and monitoring. - Troubleshoot issues in testing environments and the production environment. - Interacting with the customer on daily basis. - Providing 24x7 support. Requirements: - Ability to write Unix Shell Scripts - Troubleshooting skills - Ability to work on conference calls with the customer - Knowledge of Weblogic application Servers Desired skills: - Experience in a production environment Worksite Location TX-Richardson Duration: thru 5/29/10 To Apply to this job go to http://www.GadBall.com or click here
PeopleSoft Financial Aid Functional in Dallas, TX
Job DescriptionPeopleSoft Campus Solutions Financial Aid Functional Lead Dallas, TX7+ years experience$92-99k+Perm Opportunity.Interviewing ASAPGreat Benefits, 401k, State Holidays, No State Income Tax, Stable Oraganization, Well FundedContact Ryan Radtke (see below) Apex Systems, Inc. is an Equal Opportunity Employer and encourages minority and female applicants to apply. To Apply to this job go to http://www.GadBall.com or click here
Showcase your BizTalk 2006/R2 and C# development skills! in Dallas, TX
We have an excellent opportunity for an Object Oriented developer with C# and BizTalk 2006/R2 experience! This position is located in Dallas, TX and has the ability to be a direct hire or 6 months contract to hire.RESPONSIBILITIES:-Will be involved in all stages of development including analysis, design, implementation, testing, documentation and release. -Participate in multiple projects with changing requirements; maintain contact with clients to provide support or updates to projects as deliverables are met. -Work well with others; this applies to all the players in the IT project spectrum from fellow developers, support staff and management. -Interface with product management, business analysts, project management and customers on an as-needed basis.-Work with IT Manager and peer developers to ensure designs and code meet structural, functional, performance and aesthetic requirements. -Assist in developing project plans according to requirements and designs. -Translate software specifications into functional applications by utilizing company specified design methodologies. -Implement methodologies, standards and procedures developed by the company. -Participate in quality assurance testing, deployment, and documentation of solutions. -Produce clean and well documented code that conforms to standard patterns and practices. REQUIRED:-5+ years of development experience.-SQL with XML experience.-Ability to effectively use Microsoft Visual Studio and Subversion and related 3rd party applications and components. -Proficient with BizTalk 2006/R2. -Proficient with developing .NET solutions using C#. -Proficient with hands on Object Oriented programming. -Proficient with MS SQL Server 2005 and 2008 with respect to relational modeling, stored procedure development, and performance tuning SQL. -Excellent understanding of WSDL, XML Schemas, XSLT and XPATH. -Excellent understanding and experience with transport protocols including WCF, SOAP, MSMQ, FTP, SMTP and HTTP. -Experience using BizTalk adapters. -Solid experience in developing Maps, Pipelines and Orchestrations. -Good understanding of BizTalk Architecture and BizTalk Messaging including Message and Context properties. -Experience in using Business Rules Engine and Business Activity Monitoring. -Knowledge of WCF and WS* standards.-Silverlight Design and Development. EDUCATION:4 year degree requiredDon't delay! For IMMEDIATE consideration please send resume to: (see below) To Apply to this job go to http://www.GadBall.com or click here
COntract in Dallas, TX
Job DescriptionETL DeveloperStrong SAP and BusinessObjects Must have experience with Data Services or Data IntegratorRapid Marts is a plusGreat communicationSAP Knowledge or previous experience of pulling data out of SAPApex Systems, Inc. is an Equal Opportunity Employer and encourages minority and female applicants to apply. To Apply to this job go to http://www.GadBall.com or click here
C# Developer in Dallas, TX
ROLE:This position is within the financial services industry in downtown Dallas. This position is mostly as a Back Office developer in C# 3.5 and SQL Server 2005, but you MAY get into Web Services. There will be some old VB6 maintenance.The company is testing SQL Server 2008, and is working on getting the Beta version of SQL Server 2010.REQUIRED:Financial Industry experience Excellent English, both written and verbal Excellent documentation skills 3+ years Back Office C#/SQL Server Development experience on financial applications To Apply to this job go to http://www.GadBall.com or click here
A449-5010/ICD-10 Business Analyst in Dallas, TX
5010/ICD-10 Business Analyst 5010 and ICD-10 changes are coming! As companies continue to engage our services to assist them in the 5010/ICD-10 system changes, we will be adding to our Project Team. The business analyst will help oversee the Gap Analysis projects for our clients, help them evaluate business needs and become compliant. They will work closely with the client as well as our own project managers, coders, and SMEs. The right candidate will possess a minimum of five years of healthcare Provider or Payer experience with the following: process and procedures, workflow planning, workflow mapping and business analysis. Candidates must also have three years of healthcare application implementation experience; five years of overall business/IT experience, and five years of experience in requirements gathering and documentation preparation. Supervisory experience is strongly preferred. This position will require extensive travel so candidates must be willing to travel 100 percent for select project work (candidates can be based anywhere while not on projects). In addition to the above experience, special consideration will be given to those candidates who have a strong understanding of ICD-9, are educated on how it will change with ICD-10, and the differences between 4010 and 5010. Requirements: o Willing to travel 100 percent o A minimum of five years of healthcare provider or payer experience with processes and procedures, workflow planning, workflow mapping, and business analysis o Three years of healthcare application implementation experience o Five years of overall business/IT experience and five years of experience in requirements gathering and documentation preparation o Supervisory experience is strongly preferred Each submitted Resume will be reviewed, and qualified candidates will be promptly contacted by a recruiter. Please be sure your Resume appropriately identifies and details your experience with the required skills and software. If you do not receive confirmation of receipt of your Resume within 48 hrs. For more than 30 years, TM Floyd & Company has provided information technology and subject matter consulting services to payers and providers in the healthcare industry and carriers and vendors in the property & casualty industry. Depending on the length of an assignment, TM Floyd & Company offers its employees a generous array of benefits, including medical and dental insurance, flexible spending/Section 125 account, life insurance, short and long term disability insurance, 401K with company match, and paid time off. We also offer a referral bonus of $1,000 for any individual you refer to us, who completes 315 billable hours (approximately two months). TM Floyd & Company participates in E-VERIFY. AAP, EEO, DVH To Apply to this job go to http://www.GadBall.com or click here
IT Project Manager in Dallas, TX
eConsultAmerica is a preferred vendor supplier on assignment with a government healthcare provider. Our client is seeking an experienced and savvy IT Project Manager. This is a 2 year (24 Month) contracting/consulting opportunity that will be based in Little Rock, AR. Our client is offering partial relocation assistance. If you are interested please forward a brief cover-letter and your updated resume and we will respond back within one (1) business day. US Citizens or Green Card holders only apply. Position DetailsOur client is seeking a proven IT Project Manager with Medicaid experience to develop and implement an IT Plan on how the State will implement the Medicaid incentive payments to Medicaid providers who adopt and use Electronic Health Records.Our client will be replacing the existing MMIS with new systems and technology. This project will be led by the IT Project Manager. As part of this implementation, Centers for Medicare & Medicaid Services (CMS) requires each state to develop a State Medicaid Health IT Plan (SMHP) to plan how the State will design and implement the Medicaid incentive payments to Medicaid providers who adopt and use Electronic Health Records. This is a requirement of the ARRA (stimulus act). The chosen candidate will work closely with the IT Project Manager and another State agency that will be developing statewide Health Information Exchange (HIE) capability. Roles and Responsibilities* Coordinate all activities related to developing the SMHP including meetings with DMS, DHS, the State HIE Office, etc. * Draft the SMHP to completion.* Draft the Implementation Advance Planning Document for the SMHP. * Assist with systems change planning and implementation so the MMIS can begin paying EHR incentive payments by January, 2011. * Oversee SMHP implementation including how the the client will make EHR incentive payments, how DMS will monitor for compliance and qualifications for incentive payments. * Coordinate Health Information Exchange (HIE) and Electronic Health Record (EHR) activities with the Program Manager and other Project ManagersBEST INDUSTRY – Government/HealthcareBEST DEPARTMENT – IT Experience: Bachelors Degree is required.20 years of formal project management experience is required. NO EXCEPTIONS!A minimum of 4 years of Medicaid Systems and/or Operations experience is required.A minimum of 5 years of large systems RFP development experience is required.12 years of IT systems development is required.15 years of SLC experience is required.10 years of large-scale IT implementation experience is required.10 years of extensive MS Project experience is required.15 years of PM methodology experience is required.2 years of Electronic Health Records experience is essential in this role.PMP certification is required.CompensationNegotiable To Apply to this job go to http://www.GadBall.com or click here
Sunday, November 29, 2009
C# Developer in Dallas, TX
ROLE:This position is within the financial services industry in downtown Dallas. This position is mostly as a Back Office developer in C# 3.5 and SQL Server 2005, but you MAY get into Web Services. There will be some old VB6 maintenance.The company is testing SQL Server 2008, and is working on getting the Beta version of SQL Server 2010.REQUIRED:Financial Industry experience Excellent English, both written and verbal Excellent documentation skills 3+ years Back Office C#/SQL Server Development experience on financial applications To Apply to this job go to http://www.GadBall.com or click here
Lodging Operations Coordinator - Bilingual in Korean in Dallas, TX
Lodging Operations Coordinator Needed!!! Seeking a highly qualified, energetic, team-oriented, and experience individuals to join their team. Experienced customer service representatives will be responsible for greeting customers in a courteous friendly manor. Responsibilities include, but are not limited to: talking to customers by phone , handling relocations, book/change/cancel reservations for lodging. Attendance and attention to detail are critical to the position. Qualifications/Requirements: *Must be Bilingual in Korean *2-years experience in a major call center required.*A high school diploma or GED.* exceptional phone etiquette.* Ability to work in a fast-paced environment.* TRAVEL EXPERIENCE IS A PLUS!!!!! This position does REQUIRE you to be able to work ANY 24/7 shift . If you are qualified and interested in the opportunity, please email a WORD formatted resume to bpoindexter @ To Apply to this job go to http://www.GadBall.com or click here
Cisco IVR Engineer in Dallas, TX
This is a contract opening for a CCNA, Cisco IVR expert. REQUIREMENTS: Must have 3 years experience in CISCO IP-IVR/CVP Application performance design, development, integration, and support functions which must include 3 years of CISCO IPCC/IP-IVR/ICM Scripting (Each additional year of specified experience will substitute for each year of required education up to three (3) years.) Working knowledge of VoiceXML Working knowledge of Cisco IP Telephony systems including Cisco CCM 3.3, Cisco CVP/ICM Enterprise call routing, Unified CallManager/CallManager Express, Cisco Unity Messaging 4.1 Demonstrated knowledge of Cisco Unity Architecture deployment (support and administration experience preferred) Demonstrated knowledge of CISCO IPCC Solution Architecture and Integration, Cisco IP Dialer development and support Familiarity with H.323, SIP and/or MGCP protocols, CTI/CTIOS and CISCO Translation Routing Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis ITIL Framework awareness Experience with CISCO data model and reporting, DB performance tuning Demonstrated knowledge of call center operational dynamics as it relates to design, and implementation of ACD, CTI, Network Routing, reporting utilizing Cisco Unified CCE solutions Experience monitoring and reporting applications Excellent written and verbal communication skills (technical documentation and client communication) Bachelors Degree in Computer Science, Engineering, Math, Business or IT related field CCNA is required CCVP, or CCIE, Cisco IP Contact Center Specialist or Cisco Unity Support Specialist preferred To Apply to this job go to http://www.GadBall.com or click here
A449-5010/ICD-10 Business Analyst in Dallas, TX
5010/ICD-10 Business Analyst 5010 and ICD-10 changes are coming! As companies continue to engage our services to assist them in the 5010/ICD-10 system changes, we will be adding to our Project Team. The business analyst will help oversee the Gap Analysis projects for our clients, help them evaluate business needs and become compliant. They will work closely with the client as well as our own project managers, coders, and SMEs. The right candidate will possess a minimum of five years of healthcare Provider or Payer experience with the following: process and procedures, workflow planning, workflow mapping and business analysis. Candidates must also have three years of healthcare application implementation experience; five years of overall business/IT experience, and five years of experience in requirements gathering and documentation preparation. Supervisory experience is strongly preferred. This position will require extensive travel so candidates must be willing to travel 100 percent for select project work (candidates can be based anywhere while not on projects). In addition to the above experience, special consideration will be given to those candidates who have a strong understanding of ICD-9, are educated on how it will change with ICD-10, and the differences between 4010 and 5010. Requirements: o Willing to travel 100 percent o A minimum of five years of healthcare provider or payer experience with processes and procedures, workflow planning, workflow mapping, and business analysis o Three years of healthcare application implementation experience o Five years of overall business/IT experience and five years of experience in requirements gathering and documentation preparation o Supervisory experience is strongly preferred Each submitted Resume will be reviewed, and qualified candidates will be promptly contacted by a recruiter. Please be sure your Resume appropriately identifies and details your experience with the required skills and software. If you do not receive confirmation of receipt of your Resume within 48 hrs. For more than 30 years, TM Floyd & Company has provided information technology and subject matter consulting services to payers and providers in the healthcare industry and carriers and vendors in the property & casualty industry. Depending on the length of an assignment, TM Floyd & Company offers its employees a generous array of benefits, including medical and dental insurance, flexible spending/Section 125 account, life insurance, short and long term disability insurance, 401K with company match, and paid time off. We also offer a referral bonus of $1,000 for any individual you refer to us, who completes 315 billable hours (approximately two months). TM Floyd & Company participates in E-VERIFY. AAP, EEO, DVH To Apply to this job go to http://www.GadBall.com or click here
Showcase your BizTalk 2006/R2 and C# development skills! in Dallas, TX
We have an excellent opportunity for an Object Oriented developer with C# and BizTalk 2006/R2 experience! This position is located in Dallas, TX and has the ability to be a direct hire or 6 months contract to hire.RESPONSIBILITIES:-Will be involved in all stages of development including analysis, design, implementation, testing, documentation and release. -Participate in multiple projects with changing requirements; maintain contact with clients to provide support or updates to projects as deliverables are met. -Work well with others; this applies to all the players in the IT project spectrum from fellow developers, support staff and management. -Interface with product management, business analysts, project management and customers on an as-needed basis.-Work with IT Manager and peer developers to ensure designs and code meet structural, functional, performance and aesthetic requirements. -Assist in developing project plans according to requirements and designs. -Translate software specifications into functional applications by utilizing company specified design methodologies. -Implement methodologies, standards and procedures developed by the company. -Participate in quality assurance testing, deployment, and documentation of solutions. -Produce clean and well documented code that conforms to standard patterns and practices. REQUIRED:-5+ years of development experience.-SQL with XML experience.-Ability to effectively use Microsoft Visual Studio and Subversion and related 3rd party applications and components. -Proficient with BizTalk 2006/R2. -Proficient with developing .NET solutions using C#. -Proficient with hands on Object Oriented programming. -Proficient with MS SQL Server 2005 and 2008 with respect to relational modeling, stored procedure development, and performance tuning SQL. -Excellent understanding of WSDL, XML Schemas, XSLT and XPATH. -Excellent understanding and experience with transport protocols including WCF, SOAP, MSMQ, FTP, SMTP and HTTP. -Experience using BizTalk adapters. -Solid experience in developing Maps, Pipelines and Orchestrations. -Good understanding of BizTalk Architecture and BizTalk Messaging including Message and Context properties. -Experience in using Business Rules Engine and Business Activity Monitoring. -Knowledge of WCF and WS* standards.-Silverlight Design and Development. EDUCATION:4 year degree requiredDon't delay! For IMMEDIATE consideration please send resume to: (see below) To Apply to this job go to http://www.GadBall.com or click here
IT Energy Conservation Auditor in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. NO REMOTE WORK OPPORTUNITY, NO RELOCATION ASSISTANCE. May perform one or more of the following: Manages computer environmental and power consumption tools that result in cost savings for internal and external customers Prepares business documents to identify fiscal savings opportunities. Ensures the integrity and security of enterprise data on host computers associated with support applications. Updates corporate virtual images using infrastructure tools. Recommends, schedules and performs software and hardware improvements, upgrades, patches, reconfigurations and/or purchases. Conducts research on emerging products, services, protocols and standards in support of systems software procurement and development efforts. Creates required reports in response to business user needs. Develops, documents and maintains policies, procedures and associated training plans for system administration and appropriate use. Assists in planning, designing and implementing virtual computing systems, including configurations, and support/troubleshoot problems. Manages environmental cost savings initiatives using technology to reduce resource consumption. Technical business development activities related to the service solutions. Travels (10%) to customer sites for pursuit activities and implementation exercises. Designs, analyzes, plans, and modifies virtual desktop solutions that support customer communication business development activities. Responsible for evolving go-to-market solution to internal and external customers. Conducts virtualization architecture design, feasibility and cost studies. All other duties as assigned. Skills Needed: VCP certified or equivalent knowledge of at least 2+years experience with the VMware (ESX) Infrastructure product line. MSCE certified or equivalent knowledge of at least 4+ years experience with Microsoft Windows 2003/2008 Server administration in a production environment. BigFix console operations. Strong customer service orientation. Proven analytical and problem solving abilities. Ability to effectively prioritize and execute tasks in a high pressure environment. Highly self-motivated and directed. Skilled at working within a team-oriented, collaborative environment. All other duties as assigned. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. Experience: See job description To Apply to this job go to http://www.GadBall.com or click here
Oracle Applications DBA - 11g in Dallas, TX
Avery Partners is looking for an experienced Oracle Applications Developer/DBA to join the team of one of our top clients in the Dallas TX area. Ideal Candidates will have the foolowing skills: Mandatory Skills and Experience: Oracle Apps Server Administration Oracle SOA Suite AdministrationDeployment in SOA suite, creation of Data sources, JMS destinations, and securing Web services Performance tuning of Oracle Apps 11g Server Backup and recovery of Oracle Apps Server Setting of High Availability and clustering for Oracle Apps Server Scripting and automating process on Solaris operating system Oracle Enterprise Manager Grid Oracle Contact Center Anywhere Desired Skills and Experience: Oracle Apps DBA experience with 11g Oracle Data Base 11g experience DMZ server in High Availability environment for Oracle Applications 11g WebLogic Server Rate: DOE To Apply to this job go to http://www.GadBall.com or click here
Business Application Support Consultant in Dallas, TX
eConsultAmerica is a preferred vendor supplier on retainer with a major global banking and finance institution with billions in assets. Our client is seeking an experienced and savvy Business Application Support Consultant. This position will be based in the Raleigh/Durham, NC market. This position is a 6 month contract, not a full-time, permanent career opportunity. If you are interested please forward a brief cover-letter and your updated resume and I will respond back within one (1) business day. US Citizens or Green Card holders only apply. Job DescriptionThe chosen candidate will perform Business Application Support analyst duties for suite of applications. Overall responsibilities include: • Serve as initial point of contact for questions and problems on applications• Log all incidents received via phone and emails in Remedy/ITSM• Accurately categorize and prioritize issues• Ensure service levels for issue escalation and resolution are metFunctional Responsibilities:• Log all work performed and resolution details in Remedy/ITSM• Provide timely updates on the status of non-closed issues to the affected parties.• Communicate issue resolution details and root cause information to affected parties upon closure of issue making sure to use verbiage appropriate for the intended audience.• Add issue detail and resolution info to the organizational knowledge baseBEST INDUSTRY – Banking/FinanceBEST DEPARTMENT – IT Experience: Bachelors Degree is required.Minimum of 3 years IT experience is required.Experience working in a support environment is required.Previous support experience is required.SQL and database knowledge is requiredStrong verbal and written communication skills, including the ability to communicate with technical and non-technical parties, and provide the business and management with concise updates regarding issues Visual Basic experience is required.ITIL, UNIX, XML, Control M and understanding of excel pivot tables and Excel report building is strongly desired.PayrateNegotiable Pay Rate To Apply to this job go to http://www.GadBall.com or click here
Software Tester - Provisioning Systems in Dallas, TX
Must have basic understanding of telecom infrastructure -- switches, routers, Broadband, DSL, Fastpackets, FIOS Circuits. Will be testing both Java-based and web-based Provisioning applications. Knowledge of cabling. Strong QTP 9.0 or higher is mandatory. No programming but must be able to run scripts. Please send a Word formatted resume. No Third Parties; Must have Green Card or Citizenship. Local Candidates Only. Ajilon Consulting is a global provider of IT solutions with 40 years of experience and offices throughout North America, Europe, and Australia. We support clients' immediate and long-term business needs by delivering a wide array of consultative IT services and by providing contingent consultants on an individual or group staffing basis. Our contingent consultants possess IT skills that supplement internal client resources during workload peaks, fill critical areas of expertise, and staff mission critical projects. With our parent company Adecco, we have a wide presence in North America and globally with more than 6,600 offices in 70 countries worldwide. Together we employ more than 700,000 associates on-assignment supporting over 150,000 clients. Experience: 6+ years of provisioning systems, circuits, etc. - 3+ years Manual Testing and QTP 9.0 or hither Work from home after initial training. To Apply to this job go to http://www.GadBall.com or click here
Flex Developer - Flex - Actionscript - Flash - MXML in Dallas, TX
Flex Developer - Flex - Actionscript - Flash - MXML Flex Developer - Flex - Actionscript - Flash - MXML - Skills Required - Flex Programmer, Web Developer, Flash, ActionScript 3.0, ActionScript, Action Script, MXML, Flex Builder IDE, Flex Builder, ASP.NET, .NET, AS 2.0, Agile, Scrum, IDE, Rich Internet Applications Flex Developer - Flex - Actionscript - Flash - MXMLIf you are a Flex Developer with Rich Internet Applications (RIA's) development experience, please read on!What you need for this position:- Extensive hands-on experience programming in Flex.- Experience with development of Rich Internet Applications (RIA's) with Flash and Flex- Extensive knowledge of ActionScript 3.0- Experience with development of UI components using MXML and ActionScript 3.0- Experience developing complex Flash in AS 2.0- Knowledge of steaming video using Flash.- Experience with Flex Builder IDE or plugin on Eclipse platform.- Experience architecting and integrating Flex with data services to access Back End data.- Experience integrating Flash/Flex with ASP.net applications.- Experience working on an Agile/Scrum team preferred but not required.- Experience with Test Driven Development.What you'll be doing:- Develop high volume web applications.- Develop critical, customer facing, applications.- Participate in team estimation and design meetings.- Be involved in all levels of the software development life cycleWhat's in it for you:- Excellent compensation package- Work with a team of sr. developers- Excellent benefits packageSo, if you are a Flex Developer with Rich Internet Applications development experience, please apply today! - CR-MFFLEX908 - , , , , , CyberCoders CyberScientific To Apply to this job go to http://www.GadBall.com or click here
Enterprise Applications Architect in Dallas, TX
Our Client a Global System Integrator is seeking a Enterprise Appllications Architect.Client is looking for individuals with 15+ years of experience. The individual needs to have extensive knowledge with proven expertise in development of Applications on various platforms Have experience with various Application frameworks. The individual will have responsibility for leading team of developers. Extensive knowledge in enterprise software development life-cycle. Provide detailed architecture analysis, design and direction on the development activities for the system Lead the effort to validate all architecture anomalies to conclusion Provide documentation on all architecture decisions and best practices approaches to implementing the architecture design based on communication with the functional team. Must possess excellent communication both written and spoken To Apply to this job go to http://www.GadBall.com or click here
694548 Weblogic Systems Admin in Dallas, TX
Job Description W-2 ONLY We are looking for a SME that will be part of the production team in Dallas TX. The team is responsible for configuration, maintenance and support of the TLG API application Weblogic Servers in testing and production environments. This is an excellent opportunity to be part of an exciting environment and dynamic team. Description: - Configuration and maintenance of Weblogic servers. - Writing Unix scripts and tools for configuration and monitoring. - Troubleshoot issues in testing environments and the production environment. - Interacting with the customer on daily basis. - Providing 24x7 support. Requirements: - Ability to write Unix Shell Scripts - Troubleshooting skills - Ability to work on conference calls with the customer - Knowledge of Weblogic application Servers Desired skills: - Experience in a production environment Worksite Location TX-Richardson Duration: thru 5/29/10 To Apply to this job go to http://www.GadBall.com or click here
Stellar opportunity for a Lawson Project Manager/Analyst with v9.0 in Dallas, TX
Put your Lawson skills on display! We currently have a 6 month contract to hire opportunity in Dallas, TX. Qualified individual will work as part of an existing Lawson Team. Responsibilities will include project management, business analysis and making recommendations regarding the best utilization of the ERP (Enterprise Resource Planning) and related Lawson business systems. DUTIES:1. Study system needs, investigate solutions, and present recommendations to management.2. Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task/workflow analysis.3. Critically evaluate information gathered, reconcile conflicts, distinguish user requests from the underlying true needs, and determine how the Lawson system can best support those needs.4. Pro-actively communicate and collaborate with external and internal customers to deliver functional requirements, business requirements documentation, and recommended Lawson solutions.5. Take a lead role in system implementations, upgrades, and maintenance activities as needed.6. Enforce project schedules, deadlines, and standards. REQUIRED:1. 5+ years experience in a Project Manager and/or Business Analyst role.2. Expert knowledge of Lawson Financial (specifically GL) and Human Resource Applications.3. Experience with Lawson v9.4. Outstanding verbal and written communications skills.5. Ability to work well with a variety of personality types, both one on one and in groups.6. Individual who has an accounting background that got into the business of Business Analysis on the Lawson ERP. DESIRED:1. Lawson Payroll Module.2. Extensive accounting background and/or CPA. EDUCATION:Bachelor's degree in a related field or college course work coupled with extensive Lawson experience. Don't delay! For IMMEDIATE consideration please send Resume to: (see below) today! To Apply to this job go to http://www.GadBall.com or click here
Saturday, November 28, 2009
Level II Application Support - 4 Openings! in Dallas, TX
REQUIRED:Bachelors degreeExcellent phone presenceExcellent writing skillsWindows OS savvyMicrosoft IE savvyExperience supporting application users via the phone and email (our focus is on application support on the phone, NOT other forms of IT support)Awards earned by our client in 2007 and prior:Working Mother s Magazine 100 Best Companies for Working MothersDiversity Magazine s Top 50 Companies for DiversityFortune Magazine s Best 100 Companies to Work ForTraining Magazine s 125 Top Training CompaniesBusinessweek Magazine 50 Best Places to Launch a CareerHispanic Magazine Corporate 100 LeadersCompanies That Care Honor RollAre you ready to join a company like this?ROLE:Exciting opportunity for two technical/software application Support professionals. Our client is a highly-respected and well established global organization where you can live up to your potential and experience opportunities for career growth. Three members of this support team have received accolades from the Help Desk Institute of America (HDI), so you will be working with high-caliber professionals.Our Fortune 500 client offers real career opportunities, but it will require a mature and professional individual.Due to the growth potential, the fact that this is a 2nd tier support/Level II support environment (not entry level), and our client's hiring policies, only those with a Bachelors degree need apply.If you desire to join a highly-professional and educated team of individuals who work hard and play hard; who possess strong values and integrity, who practice a commitment to quality and learning, then you need to apply now!Loyalty, excellent attendance, attention to detail, the ability to grasp moderately complex issues, and a genuine desire to do quality work is highly-valued by this team. Performing at a high-level will earn you great rewards with this organization.You will provide both phone and email support and troubleshooting for a Web based proprietary software application/ASP accessed via the user's Web browser.Support both internal and external clients.Anticipate 25% phone support and 75% email support.Expect rotating shift assignments - this is 24x7 support with some remote shifts available.Maintain ownership of client issues to complete resolution.Utilize a call tracking database.Training provided.BENEFITS: Dart transportation accessibility and discounts, Health Insurance, Life Insurance, Dental Insurance, Disability Insurance, 401(k), Vision Insurance To Apply to this job go to http://www.GadBall.com or click here
IT Energy Conservation Auditor in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. NO REMOTE WORK OPPORTUNITY, NO RELOCATION ASSISTANCE. May perform one or more of the following: Manages computer environmental and power consumption tools that result in cost savings for internal and external customers Prepares business documents to identify fiscal savings opportunities. Ensures the integrity and security of enterprise data on host computers associated with support applications. Updates corporate virtual images using infrastructure tools. Recommends, schedules and performs software and hardware improvements, upgrades, patches, reconfigurations and/or purchases. Conducts research on emerging products, services, protocols and standards in support of systems software procurement and development efforts. Creates required reports in response to business user needs. Develops, documents and maintains policies, procedures and associated training plans for system administration and appropriate use. Assists in planning, designing and implementing virtual computing systems, including configurations, and support/troubleshoot problems. Manages environmental cost savings initiatives using technology to reduce resource consumption. Technical business development activities related to the service solutions. Travels (10%) to customer sites for pursuit activities and implementation exercises. Designs, analyzes, plans, and modifies virtual desktop solutions that support customer communication business development activities. Responsible for evolving go-to-market solution to internal and external customers. Conducts virtualization architecture design, feasibility and cost studies. All other duties as assigned. Skills Needed: VCP certified or equivalent knowledge of at least 2+years experience with the VMware (ESX) Infrastructure product line. MSCE certified or equivalent knowledge of at least 4+ years experience with Microsoft Windows 2003/2008 Server administration in a production environment. BigFix console operations. Strong customer service orientation. Proven analytical and problem solving abilities. Ability to effectively prioritize and execute tasks in a high pressure environment. Highly self-motivated and directed. Skilled at working within a team-oriented, collaborative environment. All other duties as assigned. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. Experience: See job description To Apply to this job go to http://www.GadBall.com or click here
Enterprise Applications Architect in Dallas, TX
Our Client a Global System Integrator is seeking a Enterprise Appllications Architect.Client is looking for individuals with 15+ years of experience. The individual needs to have extensive knowledge with proven expertise in development of Applications on various platforms Have experience with various Application frameworks. The individual will have responsibility for leading team of developers. Extensive knowledge in enterprise software development life-cycle. Provide detailed architecture analysis, design and direction on the development activities for the system Lead the effort to validate all architecture anomalies to conclusion Provide documentation on all architecture decisions and best practices approaches to implementing the architecture design based on communication with the functional team. Must possess excellent communication both written and spoken To Apply to this job go to http://www.GadBall.com or click here
Junior Business Analyst (2 openings) in Dallas, TX
Our client is looking for TWO Business Analysts for their location near DFW Airport.One Business Analyst will have to work 8:00am to 5:00pm One Business Analyst will have to work a 10:00am to 7:00pm Work on IT Warehouse Management applications that manage product flow through a warehouse, from receiving products, to re-packaging, to shipping. Manage expectations, manage requirements, and offer solutions. Facilitate new requests and changes to the existing warehouse management system. You will have the responsibility of following the progress of the updates and change requests to ensure the work is being done per the requested specifications.REQUIRED: 1 year Business Analyst experience Any experience with warehouse management systems a big plus (inventory control, shipping, receiving, etc) Bachelors degree preferred To Apply to this job go to http://www.GadBall.com or click here
Showcase your BizTalk 2006/R2 and C# development skills! in Dallas, TX
We have an excellent opportunity for an Object Oriented developer with C# and BizTalk 2006/R2 experience! This position is located in Dallas, TX and has the ability to be a direct hire or 6 months contract to hire.RESPONSIBILITIES:-Will be involved in all stages of development including analysis, design, implementation, testing, documentation and release. -Participate in multiple projects with changing requirements; maintain contact with clients to provide support or updates to projects as deliverables are met. -Work well with others; this applies to all the players in the IT project spectrum from fellow developers, support staff and management. -Interface with product management, business analysts, project management and customers on an as-needed basis.-Work with IT Manager and peer developers to ensure designs and code meet structural, functional, performance and aesthetic requirements. -Assist in developing project plans according to requirements and designs. -Translate software specifications into functional applications by utilizing company specified design methodologies. -Implement methodologies, standards and procedures developed by the company. -Participate in quality assurance testing, deployment, and documentation of solutions. -Produce clean and well documented code that conforms to standard patterns and practices. REQUIRED:-5+ years of development experience.-SQL with XML experience.-Ability to effectively use Microsoft Visual Studio and Subversion and related 3rd party applications and components. -Proficient with BizTalk 2006/R2. -Proficient with developing .NET solutions using C#. -Proficient with hands on Object Oriented programming. -Proficient with MS SQL Server 2005 and 2008 with respect to relational modeling, stored procedure development, and performance tuning SQL. -Excellent understanding of WSDL, XML Schemas, XSLT and XPATH. -Excellent understanding and experience with transport protocols including WCF, SOAP, MSMQ, FTP, SMTP and HTTP. -Experience using BizTalk adapters. -Solid experience in developing Maps, Pipelines and Orchestrations. -Good understanding of BizTalk Architecture and BizTalk Messaging including Message and Context properties. -Experience in using Business Rules Engine and Business Activity Monitoring. -Knowledge of WCF and WS* standards.-Silverlight Design and Development. EDUCATION:4 year degree requiredDon't delay! For IMMEDIATE consideration please send resume to: (see below) To Apply to this job go to http://www.GadBall.com or click here
Lodging Operations Coordinator - Bilingual in Korean in Dallas, TX
Lodging Operations Coordinator Needed!!! Seeking a highly qualified, energetic, team-oriented, and experience individuals to join their team. Experienced customer service representatives will be responsible for greeting customers in a courteous friendly manor. Responsibilities include, but are not limited to: talking to customers by phone , handling relocations, book/change/cancel reservations for lodging. Attendance and attention to detail are critical to the position. Qualifications/Requirements: *Must be Bilingual in Korean *2-years experience in a major call center required.*A high school diploma or GED.* exceptional phone etiquette.* Ability to work in a fast-paced environment.* TRAVEL EXPERIENCE IS A PLUS!!!!! This position does REQUIRE you to be able to work ANY 24/7 shift . If you are qualified and interested in the opportunity, please email a WORD formatted resume to bpoindexter @ To Apply to this job go to http://www.GadBall.com or click here
694548 Weblogic Systems Admin in Dallas, TX
Job Description W-2 ONLY We are looking for a SME that will be part of the production team in Dallas TX. The team is responsible for configuration, maintenance and support of the TLG API application Weblogic Servers in testing and production environments. This is an excellent opportunity to be part of an exciting environment and dynamic team. Description: - Configuration and maintenance of Weblogic servers. - Writing Unix scripts and tools for configuration and monitoring. - Troubleshoot issues in testing environments and the production environment. - Interacting with the customer on daily basis. - Providing 24x7 support. Requirements: - Ability to write Unix Shell Scripts - Troubleshooting skills - Ability to work on conference calls with the customer - Knowledge of Weblogic application Servers Desired skills: - Experience in a production environment Worksite Location TX-Richardson Duration: thru 5/29/10 To Apply to this job go to http://www.GadBall.com or click here
Cisco IVR Engineer in Dallas, TX
This is a contract opening for a CCNA, Cisco IVR expert. REQUIREMENTS: Must have 3 years experience in CISCO IP-IVR/CVP Application performance design, development, integration, and support functions which must include 3 years of CISCO IPCC/IP-IVR/ICM Scripting (Each additional year of specified experience will substitute for each year of required education up to three (3) years.) Working knowledge of VoiceXML Working knowledge of Cisco IP Telephony systems including Cisco CCM 3.3, Cisco CVP/ICM Enterprise call routing, Unified CallManager/CallManager Express, Cisco Unity Messaging 4.1 Demonstrated knowledge of Cisco Unity Architecture deployment (support and administration experience preferred) Demonstrated knowledge of CISCO IPCC Solution Architecture and Integration, Cisco IP Dialer development and support Familiarity with H.323, SIP and/or MGCP protocols, CTI/CTIOS and CISCO Translation Routing Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis ITIL Framework awareness Experience with CISCO data model and reporting, DB performance tuning Demonstrated knowledge of call center operational dynamics as it relates to design, and implementation of ACD, CTI, Network Routing, reporting utilizing Cisco Unified CCE solutions Experience monitoring and reporting applications Excellent written and verbal communication skills (technical documentation and client communication) Bachelors Degree in Computer Science, Engineering, Math, Business or IT related field CCNA is required CCVP, or CCIE, Cisco IP Contact Center Specialist or Cisco Unity Support Specialist preferred To Apply to this job go to http://www.GadBall.com or click here
Flex Developer - Flex - Actionscript - Flash - MXML in Dallas, TX
Flex Developer - Flex - Actionscript - Flash - MXML Flex Developer - Flex - Actionscript - Flash - MXML - Skills Required - Flex Programmer, Web Developer, Flash, ActionScript 3.0, ActionScript, Action Script, MXML, Flex Builder IDE, Flex Builder, ASP.NET, .NET, AS 2.0, Agile, Scrum, IDE, Rich Internet Applications Flex Developer - Flex - Actionscript - Flash - MXMLIf you are a Flex Developer with Rich Internet Applications (RIA's) development experience, please read on!What you need for this position:- Extensive hands-on experience programming in Flex.- Experience with development of Rich Internet Applications (RIA's) with Flash and Flex- Extensive knowledge of ActionScript 3.0- Experience with development of UI components using MXML and ActionScript 3.0- Experience developing complex Flash in AS 2.0- Knowledge of steaming video using Flash.- Experience with Flex Builder IDE or plugin on Eclipse platform.- Experience architecting and integrating Flex with data services to access Back End data.- Experience integrating Flash/Flex with ASP.net applications.- Experience working on an Agile/Scrum team preferred but not required.- Experience with Test Driven Development.What you'll be doing:- Develop high volume web applications.- Develop critical, customer facing, applications.- Participate in team estimation and design meetings.- Be involved in all levels of the software development life cycleWhat's in it for you:- Excellent compensation package- Work with a team of sr. developers- Excellent benefits packageSo, if you are a Flex Developer with Rich Internet Applications development experience, please apply today! - CR-MFFLEX908 - , , , , , CyberCoders CyberScientific To Apply to this job go to http://www.GadBall.com or click here
C# Developer in Dallas, TX
ROLE:This position is within the financial services industry in downtown Dallas. This position is mostly as a Back Office developer in C# 3.5 and SQL Server 2005, but you MAY get into Web Services. There will be some old VB6 maintenance.The company is testing SQL Server 2008, and is working on getting the Beta version of SQL Server 2010.REQUIRED:Financial Industry experience Excellent English, both written and verbal Excellent documentation skills 3+ years Back Office C#/SQL Server Development experience on financial applications To Apply to this job go to http://www.GadBall.com or click here
A449-5010/ICD-10 Business Analyst in Dallas, TX
5010/ICD-10 Business Analyst 5010 and ICD-10 changes are coming! As companies continue to engage our services to assist them in the 5010/ICD-10 system changes, we will be adding to our Project Team. The business analyst will help oversee the Gap Analysis projects for our clients, help them evaluate business needs and become compliant. They will work closely with the client as well as our own project managers, coders, and SMEs. The right candidate will possess a minimum of five years of healthcare Provider or Payer experience with the following: process and procedures, workflow planning, workflow mapping and business analysis. Candidates must also have three years of healthcare application implementation experience; five years of overall business/IT experience, and five years of experience in requirements gathering and documentation preparation. Supervisory experience is strongly preferred. This position will require extensive travel so candidates must be willing to travel 100 percent for select project work (candidates can be based anywhere while not on projects). In addition to the above experience, special consideration will be given to those candidates who have a strong understanding of ICD-9, are educated on how it will change with ICD-10, and the differences between 4010 and 5010. Requirements: o Willing to travel 100 percent o A minimum of five years of healthcare provider or payer experience with processes and procedures, workflow planning, workflow mapping, and business analysis o Three years of healthcare application implementation experience o Five years of overall business/IT experience and five years of experience in requirements gathering and documentation preparation o Supervisory experience is strongly preferred Each submitted Resume will be reviewed, and qualified candidates will be promptly contacted by a recruiter. Please be sure your Resume appropriately identifies and details your experience with the required skills and software. If you do not receive confirmation of receipt of your Resume within 48 hrs. For more than 30 years, TM Floyd & Company has provided information technology and subject matter consulting services to payers and providers in the healthcare industry and carriers and vendors in the property & casualty industry. Depending on the length of an assignment, TM Floyd & Company offers its employees a generous array of benefits, including medical and dental insurance, flexible spending/Section 125 account, life insurance, short and long term disability insurance, 401K with company match, and paid time off. We also offer a referral bonus of $1,000 for any individual you refer to us, who completes 315 billable hours (approximately two months). TM Floyd & Company participates in E-VERIFY. AAP, EEO, DVH To Apply to this job go to http://www.GadBall.com or click here
Stellar opportunity for a Lawson Project Manager/Analyst with v9.0 in Dallas, TX
Put your Lawson skills on display! We currently have a 6 month contract to hire opportunity in Dallas, TX. Qualified individual will work as part of an existing Lawson Team. Responsibilities will include project management, business analysis and making recommendations regarding the best utilization of the ERP (Enterprise Resource Planning) and related Lawson business systems. DUTIES:1. Study system needs, investigate solutions, and present recommendations to management.2. Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task/workflow analysis.3. Critically evaluate information gathered, reconcile conflicts, distinguish user requests from the underlying true needs, and determine how the Lawson system can best support those needs.4. Pro-actively communicate and collaborate with external and internal customers to deliver functional requirements, business requirements documentation, and recommended Lawson solutions.5. Take a lead role in system implementations, upgrades, and maintenance activities as needed.6. Enforce project schedules, deadlines, and standards. REQUIRED:1. 5+ years experience in a Project Manager and/or Business Analyst role.2. Expert knowledge of Lawson Financial (specifically GL) and Human Resource Applications.3. Experience with Lawson v9.4. Outstanding verbal and written communications skills.5. Ability to work well with a variety of personality types, both one on one and in groups.6. Individual who has an accounting background that got into the business of Business Analysis on the Lawson ERP. DESIRED:1. Lawson Payroll Module.2. Extensive accounting background and/or CPA. EDUCATION:Bachelor's degree in a related field or college course work coupled with extensive Lawson experience. Don't delay! For IMMEDIATE consideration please send Resume to: (see below) today! To Apply to this job go to http://www.GadBall.com or click here
Friday, November 27, 2009
Lodging Operations Coordinator - Bilingual in Korean in Dallas, TX
Lodging Operations Coordinator Needed!!! Seeking a highly qualified, energetic, team-oriented, and experience individuals to join their team. Experienced customer service representatives will be responsible for greeting customers in a courteous friendly manor. Responsibilities include, but are not limited to: talking to customers by phone , handling relocations, book/change/cancel reservations for lodging. Attendance and attention to detail are critical to the position. Qualifications/Requirements: *Must be Bilingual in Korean *2-years experience in a major call center required.*A high school diploma or GED.* exceptional phone etiquette.* Ability to work in a fast-paced environment.* TRAVEL EXPERIENCE IS A PLUS!!!!! This position does REQUIRE you to be able to work ANY 24/7 shift . If you are qualified and interested in the opportunity, please email a WORD formatted resume to bpoindexter @ To Apply to this job go to http://www.GadBall.com or click here
Sr. Desktop Manager in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. Information Management Sr. Manager is a senior-level professional and seasoned individual producer and/or working task leader who applies a comprehensive and in-depth working knowledge of financial/business concepts, policies, practices, processes and procedures to the most complex range of assignments . This position would be responsible for managing employees offshore in multiple countries supporting internal employees. Incumbents work independently, with general guidance of management.Errors at this level can cause significant delay, expense and/or disruption to the organization.Position involves frequent, regular interaction with all levels of ACS’ operations/project management and staff. · Day to Day Operational Management of Desktop Support teams · Prepare and Present monthly performance reports to Management · Establish and enforce department policies and procedures · Ensures that all phases of desktop support, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved · International maintenance of desktop management toolset and security for desktop systems. · Select and implement industry standard tools to leverage productivity and quality in delivery of services. · Understand client requirements and develop solution designs and implementation plan based on requirements. · Interface with business units, and deliver metric reports · Travel overseas to international sites may occur. · Develop and track goals and objectives for staff. · Ensure staff stays current with all corporate compliance certifications. · Provide input into yearly budgeting process. · Minimum 7 yrs experience in Infrastructure division with min 5 years experience leading and supporting Desk side Services teams. · Project Management Experience a Plus · ITIL or ISO20000 training or certification a Plus · Understanding of desk side services processes and inter-relationships with other levels of user and application support. · Excellent communication skills and should have capacity to coach/mentor desktop team. · ISO 20000 Certification · ITIL V2 or V3 Certification · Experience managing large teams · Experience managing employees overseas · · BS in Computer Science, MIS, business, or equivalent education/training/experience · Microsoft Technical Certifications · Demonstrated proactive customer service skills · Excellent oral and written communication skills · Basic project management skills (develop project charter and scope, allocate resources, track progress, etc.) · Demonstrated ability to manage multiple projects and set or negotiate priorities · Advanced problem solving and analytical skills · Demonstrated ability to develop creative solutions · Meeting facilitation and presentation skills Experience: • Minimum 7 yrs experience in Infrastructure division with min 5 years experience leading and supporting Desk side Services teams. • Project Management Experience a Plus • ITIL or ISO20000 training or certification a Plus • Understanding of desk side services processes and inter-relationships with other levels of user and application support. • Excellent communication skills and should have capacity to coach/mentor desktop team. To Apply to this job go to http://www.GadBall.com or click here
Flex Developer - Flex - Actionscript - Flash - MXML in Dallas, TX
Flex Developer - Flex - Actionscript - Flash - MXML Flex Developer - Flex - Actionscript - Flash - MXML - Skills Required - Flex Programmer, Web Developer, Flash, ActionScript 3.0, ActionScript, Action Script, MXML, Flex Builder IDE, Flex Builder, ASP.NET, .NET, AS 2.0, Agile, Scrum, IDE, Rich Internet Applications Flex Developer - Flex - Actionscript - Flash - MXMLIf you are a Flex Developer with Rich Internet Applications (RIA's) development experience, please read on!What you need for this position:- Extensive hands-on experience programming in Flex.- Experience with development of Rich Internet Applications (RIA's) with Flash and Flex- Extensive knowledge of ActionScript 3.0- Experience with development of UI components using MXML and ActionScript 3.0- Experience developing complex Flash in AS 2.0- Knowledge of steaming video using Flash.- Experience with Flex Builder IDE or plugin on Eclipse platform.- Experience architecting and integrating Flex with data services to access Back End data.- Experience integrating Flash/Flex with ASP.net applications.- Experience working on an Agile/Scrum team preferred but not required.- Experience with Test Driven Development.What you'll be doing:- Develop high volume web applications.- Develop critical, customer facing, applications.- Participate in team estimation and design meetings.- Be involved in all levels of the software development life cycleWhat's in it for you:- Excellent compensation package- Work with a team of sr. developers- Excellent benefits packageSo, if you are a Flex Developer with Rich Internet Applications development experience, please apply today! - CR-MFFLEX908 - , , , , , CyberCoders CyberScientific To Apply to this job go to http://www.GadBall.com or click here
694548 Weblogic Systems Admin in Dallas, TX
Job Description W-2 ONLY We are looking for a SME that will be part of the production team in Dallas TX. The team is responsible for configuration, maintenance and support of the TLG API application Weblogic Servers in testing and production environments. This is an excellent opportunity to be part of an exciting environment and dynamic team. Description: - Configuration and maintenance of Weblogic servers. - Writing Unix scripts and tools for configuration and monitoring. - Troubleshoot issues in testing environments and the production environment. - Interacting with the customer on daily basis. - Providing 24x7 support. Requirements: - Ability to write Unix Shell Scripts - Troubleshooting skills - Ability to work on conference calls with the customer - Knowledge of Weblogic application Servers Desired skills: - Experience in a production environment Worksite Location TX-Richardson Duration: thru 5/29/10 To Apply to this job go to http://www.GadBall.com or click here
Level II Application Support - 4 Openings! in Dallas, TX
REQUIRED:Bachelors degreeExcellent phone presenceExcellent writing skillsWindows OS savvyMicrosoft IE savvyExperience supporting application users via the phone and email (our focus is on application support on the phone, NOT other forms of IT support)Awards earned by our client in 2007 and prior:Working Mother s Magazine 100 Best Companies for Working MothersDiversity Magazine s Top 50 Companies for DiversityFortune Magazine s Best 100 Companies to Work ForTraining Magazine s 125 Top Training CompaniesBusinessweek Magazine 50 Best Places to Launch a CareerHispanic Magazine Corporate 100 LeadersCompanies That Care Honor RollAre you ready to join a company like this?ROLE:Exciting opportunity for two technical/software application Support professionals. Our client is a highly-respected and well established global organization where you can live up to your potential and experience opportunities for career growth. Three members of this support team have received accolades from the Help Desk Institute of America (HDI), so you will be working with high-caliber professionals.Our Fortune 500 client offers real career opportunities, but it will require a mature and professional individual.Due to the growth potential, the fact that this is a 2nd tier support/Level II support environment (not entry level), and our client's hiring policies, only those with a Bachelors degree need apply.If you desire to join a highly-professional and educated team of individuals who work hard and play hard; who possess strong values and integrity, who practice a commitment to quality and learning, then you need to apply now!Loyalty, excellent attendance, attention to detail, the ability to grasp moderately complex issues, and a genuine desire to do quality work is highly-valued by this team. Performing at a high-level will earn you great rewards with this organization.You will provide both phone and email support and troubleshooting for a Web based proprietary software application/ASP accessed via the user's Web browser.Support both internal and external clients.Anticipate 25% phone support and 75% email support.Expect rotating shift assignments - this is 24x7 support with some remote shifts available.Maintain ownership of client issues to complete resolution.Utilize a call tracking database.Training provided.BENEFITS: Dart transportation accessibility and discounts, Health Insurance, Life Insurance, Dental Insurance, Disability Insurance, 401(k), Vision Insurance To Apply to this job go to http://www.GadBall.com or click here
Junior Business Analyst (2 openings) in Dallas, TX
Our client is looking for TWO Business Analysts for their location near DFW Airport.One Business Analyst will have to work 8:00am to 5:00pm One Business Analyst will have to work a 10:00am to 7:00pm Work on IT Warehouse Management applications that manage product flow through a warehouse, from receiving products, to re-packaging, to shipping. Manage expectations, manage requirements, and offer solutions. Facilitate new requests and changes to the existing warehouse management system. You will have the responsibility of following the progress of the updates and change requests to ensure the work is being done per the requested specifications.REQUIRED: 1 year Business Analyst experience Any experience with warehouse management systems a big plus (inventory control, shipping, receiving, etc) Bachelors degree preferred To Apply to this job go to http://www.GadBall.com or click here
Cisco IVR Engineer in Dallas, TX
This is a contract opening for a CCNA, Cisco IVR expert. REQUIREMENTS: Must have 3 years experience in CISCO IP-IVR/CVP Application performance design, development, integration, and support functions which must include 3 years of CISCO IPCC/IP-IVR/ICM Scripting (Each additional year of specified experience will substitute for each year of required education up to three (3) years.) Working knowledge of VoiceXML Working knowledge of Cisco IP Telephony systems including Cisco CCM 3.3, Cisco CVP/ICM Enterprise call routing, Unified CallManager/CallManager Express, Cisco Unity Messaging 4.1 Demonstrated knowledge of Cisco Unity Architecture deployment (support and administration experience preferred) Demonstrated knowledge of CISCO IPCC Solution Architecture and Integration, Cisco IP Dialer development and support Familiarity with H.323, SIP and/or MGCP protocols, CTI/CTIOS and CISCO Translation Routing Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis ITIL Framework awareness Experience with CISCO data model and reporting, DB performance tuning Demonstrated knowledge of call center operational dynamics as it relates to design, and implementation of ACD, CTI, Network Routing, reporting utilizing Cisco Unified CCE solutions Experience monitoring and reporting applications Excellent written and verbal communication skills (technical documentation and client communication) Bachelors Degree in Computer Science, Engineering, Math, Business or IT related field CCNA is required CCVP, or CCIE, Cisco IP Contact Center Specialist or Cisco Unity Support Specialist preferred To Apply to this job go to http://www.GadBall.com or click here
Oracle Applications DBA - 11g in Dallas, TX
Avery Partners is looking for an experienced Oracle Applications Developer/DBA to join the team of one of our top clients in the Dallas TX area. Ideal Candidates will have the foolowing skills: Mandatory Skills and Experience: Oracle Apps Server Administration Oracle SOA Suite AdministrationDeployment in SOA suite, creation of Data sources, JMS destinations, and securing Web services Performance tuning of Oracle Apps 11g Server Backup and recovery of Oracle Apps Server Setting of High Availability and clustering for Oracle Apps Server Scripting and automating process on Solaris operating system Oracle Enterprise Manager Grid Oracle Contact Center Anywhere Desired Skills and Experience: Oracle Apps DBA experience with 11g Oracle Data Base 11g experience DMZ server in High Availability environment for Oracle Applications 11g WebLogic Server Rate: DOE To Apply to this job go to http://www.GadBall.com or click here
Enterprise Applications Architect in Dallas, TX
Our Client a Global System Integrator is seeking a Enterprise Appllications Architect.Client is looking for individuals with 15+ years of experience. The individual needs to have extensive knowledge with proven expertise in development of Applications on various platforms Have experience with various Application frameworks. The individual will have responsibility for leading team of developers. Extensive knowledge in enterprise software development life-cycle. Provide detailed architecture analysis, design and direction on the development activities for the system Lead the effort to validate all architecture anomalies to conclusion Provide documentation on all architecture decisions and best practices approaches to implementing the architecture design based on communication with the functional team. Must possess excellent communication both written and spoken To Apply to this job go to http://www.GadBall.com or click here
Business Application Support Consultant in Dallas, TX
eConsultAmerica is a preferred vendor supplier on retainer with a major global banking and finance institution with billions in assets. Our client is seeking an experienced and savvy Business Application Support Consultant. This position will be based in the Raleigh/Durham, NC market. This position is a 6 month contract, not a full-time, permanent career opportunity. If you are interested please forward a brief cover-letter and your updated resume and I will respond back within one (1) business day. US Citizens or Green Card holders only apply. Job DescriptionThe chosen candidate will perform Business Application Support analyst duties for suite of applications. Overall responsibilities include: • Serve as initial point of contact for questions and problems on applications• Log all incidents received via phone and emails in Remedy/ITSM• Accurately categorize and prioritize issues• Ensure service levels for issue escalation and resolution are metFunctional Responsibilities:• Log all work performed and resolution details in Remedy/ITSM• Provide timely updates on the status of non-closed issues to the affected parties.• Communicate issue resolution details and root cause information to affected parties upon closure of issue making sure to use verbiage appropriate for the intended audience.• Add issue detail and resolution info to the organizational knowledge baseBEST INDUSTRY – Banking/FinanceBEST DEPARTMENT – IT Experience: Bachelors Degree is required.Minimum of 3 years IT experience is required.Experience working in a support environment is required.Previous support experience is required.SQL and database knowledge is requiredStrong verbal and written communication skills, including the ability to communicate with technical and non-technical parties, and provide the business and management with concise updates regarding issues Visual Basic experience is required.ITIL, UNIX, XML, Control M and understanding of excel pivot tables and Excel report building is strongly desired.PayrateNegotiable Pay Rate To Apply to this job go to http://www.GadBall.com or click here
Software Tester - Provisioning Systems in Dallas, TX
Must have basic understanding of telecom infrastructure -- switches, routers, Broadband, DSL, Fastpackets, FIOS Circuits. Will be testing both Java-based and web-based Provisioning applications. Knowledge of cabling. Strong QTP 9.0 or higher is mandatory. No programming but must be able to run scripts. Please send a Word formatted resume. No Third Parties; Must have Green Card or Citizenship. Local Candidates Only. Ajilon Consulting is a global provider of IT solutions with 40 years of experience and offices throughout North America, Europe, and Australia. We support clients' immediate and long-term business needs by delivering a wide array of consultative IT services and by providing contingent consultants on an individual or group staffing basis. Our contingent consultants possess IT skills that supplement internal client resources during workload peaks, fill critical areas of expertise, and staff mission critical projects. With our parent company Adecco, we have a wide presence in North America and globally with more than 6,600 offices in 70 countries worldwide. Together we employ more than 700,000 associates on-assignment supporting over 150,000 clients. Experience: 6+ years of provisioning systems, circuits, etc. - 3+ years Manual Testing and QTP 9.0 or hither Work from home after initial training. To Apply to this job go to http://www.GadBall.com or click here
C# Developer in Dallas, TX
ROLE:This position is within the financial services industry in downtown Dallas. This position is mostly as a Back Office developer in C# 3.5 and SQL Server 2005, but you MAY get into Web Services. There will be some old VB6 maintenance.The company is testing SQL Server 2008, and is working on getting the Beta version of SQL Server 2010.REQUIRED:Financial Industry experience Excellent English, both written and verbal Excellent documentation skills 3+ years Back Office C#/SQL Server Development experience on financial applications To Apply to this job go to http://www.GadBall.com or click here
IT Energy Conservation Auditor in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. NO REMOTE WORK OPPORTUNITY, NO RELOCATION ASSISTANCE. May perform one or more of the following: Manages computer environmental and power consumption tools that result in cost savings for internal and external customers Prepares business documents to identify fiscal savings opportunities. Ensures the integrity and security of enterprise data on host computers associated with support applications. Updates corporate virtual images using infrastructure tools. Recommends, schedules and performs software and hardware improvements, upgrades, patches, reconfigurations and/or purchases. Conducts research on emerging products, services, protocols and standards in support of systems software procurement and development efforts. Creates required reports in response to business user needs. Develops, documents and maintains policies, procedures and associated training plans for system administration and appropriate use. Assists in planning, designing and implementing virtual computing systems, including configurations, and support/troubleshoot problems. Manages environmental cost savings initiatives using technology to reduce resource consumption. Technical business development activities related to the service solutions. Travels (10%) to customer sites for pursuit activities and implementation exercises. Designs, analyzes, plans, and modifies virtual desktop solutions that support customer communication business development activities. Responsible for evolving go-to-market solution to internal and external customers. Conducts virtualization architecture design, feasibility and cost studies. All other duties as assigned. Skills Needed: VCP certified or equivalent knowledge of at least 2+years experience with the VMware (ESX) Infrastructure product line. MSCE certified or equivalent knowledge of at least 4+ years experience with Microsoft Windows 2003/2008 Server administration in a production environment. BigFix console operations. Strong customer service orientation. Proven analytical and problem solving abilities. Ability to effectively prioritize and execute tasks in a high pressure environment. Highly self-motivated and directed. Skilled at working within a team-oriented, collaborative environment. All other duties as assigned. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. Experience: See job description To Apply to this job go to http://www.GadBall.com or click here
A449-5010/ICD-10 Business Analyst in Dallas, TX
5010/ICD-10 Business Analyst 5010 and ICD-10 changes are coming! As companies continue to engage our services to assist them in the 5010/ICD-10 system changes, we will be adding to our Project Team. The business analyst will help oversee the Gap Analysis projects for our clients, help them evaluate business needs and become compliant. They will work closely with the client as well as our own project managers, coders, and SMEs. The right candidate will possess a minimum of five years of healthcare Provider or Payer experience with the following: process and procedures, workflow planning, workflow mapping and business analysis. Candidates must also have three years of healthcare application implementation experience; five years of overall business/IT experience, and five years of experience in requirements gathering and documentation preparation. Supervisory experience is strongly preferred. This position will require extensive travel so candidates must be willing to travel 100 percent for select project work (candidates can be based anywhere while not on projects). In addition to the above experience, special consideration will be given to those candidates who have a strong understanding of ICD-9, are educated on how it will change with ICD-10, and the differences between 4010 and 5010. Requirements: o Willing to travel 100 percent o A minimum of five years of healthcare provider or payer experience with processes and procedures, workflow planning, workflow mapping, and business analysis o Three years of healthcare application implementation experience o Five years of overall business/IT experience and five years of experience in requirements gathering and documentation preparation o Supervisory experience is strongly preferred Each submitted Resume will be reviewed, and qualified candidates will be promptly contacted by a recruiter. Please be sure your Resume appropriately identifies and details your experience with the required skills and software. If you do not receive confirmation of receipt of your Resume within 48 hrs. For more than 30 years, TM Floyd & Company has provided information technology and subject matter consulting services to payers and providers in the healthcare industry and carriers and vendors in the property & casualty industry. Depending on the length of an assignment, TM Floyd & Company offers its employees a generous array of benefits, including medical and dental insurance, flexible spending/Section 125 account, life insurance, short and long term disability insurance, 401K with company match, and paid time off. We also offer a referral bonus of $1,000 for any individual you refer to us, who completes 315 billable hours (approximately two months). TM Floyd & Company participates in E-VERIFY. AAP, EEO, DVH To Apply to this job go to http://www.GadBall.com or click here
Thursday, November 26, 2009
Cisco IVR Engineer in Dallas, TX
This is a contract opening for a CCNA, Cisco IVR expert. REQUIREMENTS: Must have 3 years experience in CISCO IP-IVR/CVP Application performance design, development, integration, and support functions which must include 3 years of CISCO IPCC/IP-IVR/ICM Scripting (Each additional year of specified experience will substitute for each year of required education up to three (3) years.) Working knowledge of VoiceXML Working knowledge of Cisco IP Telephony systems including Cisco CCM 3.3, Cisco CVP/ICM Enterprise call routing, Unified CallManager/CallManager Express, Cisco Unity Messaging 4.1 Demonstrated knowledge of Cisco Unity Architecture deployment (support and administration experience preferred) Demonstrated knowledge of CISCO IPCC Solution Architecture and Integration, Cisco IP Dialer development and support Familiarity with H.323, SIP and/or MGCP protocols, CTI/CTIOS and CISCO Translation Routing Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis ITIL Framework awareness Experience with CISCO data model and reporting, DB performance tuning Demonstrated knowledge of call center operational dynamics as it relates to design, and implementation of ACD, CTI, Network Routing, reporting utilizing Cisco Unified CCE solutions Experience monitoring and reporting applications Excellent written and verbal communication skills (technical documentation and client communication) Bachelors Degree in Computer Science, Engineering, Math, Business or IT related field CCNA is required CCVP, or CCIE, Cisco IP Contact Center Specialist or Cisco Unity Support Specialist preferred To Apply to this job go to http://www.GadBall.com or click here