Full Time
Experience: North Dallas software development company is looking for an experienced help desk analyst to handle all aspects of support and setup for new and existing clients. The help desk analyst will be responsible for providing Windows based troubleshooting as well as application support. Candidates should be able to provide superior customer service in a fast paced environment. Qualified candidates should submit their resumes directly to .
To Apply to this job go to http://www.GadBall.com or click here
Wednesday, August 06, 2008
Sr. CISCO Engineer in Dallas, TX
We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
This position is part of a team responsible for Installation, Maintenance, Support, Trouble Resolution, Root Cause Analysis and SLA maintenance for a large, enterprise wide LAN / WAN environment. In addition to daily SLA compliance and routine break-fix duties, this position will develop and manage small projects to enhance & expand the network, including cost analysis, detailed design, project planning, implementation, detailed documentation and cross-training of peers. The selected individual must demonstrate excellent customer service & team building skills and will be required to routinely interact directly customers, to serve as a technical mentor within the team, and to participate in & foster a “team environment.” This position will frequently be called upon to diagnose difficult network performance problems and interact with application support teams to diagnose network / application performance issues. This position operates in a 7x24x365 SLA driven environment, requiring rotating on-call duty, flexible work hours.
Education and Typical Years of Experience:
Demonstrated, in-depth, LAN / WAN support & engineering experience (7+ years)
Experience in supporting large, complex LAN / WAN networks in a large, enterprise environment
Superior knowledge, skills & experience with Cisco routing and switching Infrastructure in a multi-Protocol environment.
Strong working knowledge of structured cabling systems, network facilities, electrical, UPS, etc.
In-depth experience and talent in using packet / protocol analyzers to identify and remedy application and network performance issues
Positive, proactive, “can do” attitude with the ability to work alone as an individual contributor, as a technical lead when required, and as a participant in a team environment
Willingness to participate in rotating schedules and share on-call duties
Ability to respond to on-call / on-site situations in the DC within required SLA parameters
Specific Requirements:
POSITION REQUIRES PROFESSIONAL ENTERPRISE LEVEL EXPERIENCE IN THE FOLLOWING AREAS TO BE CONSIDERED.
College degree in Computer Science, Telecommunications, Electrical Engineering (or related technical degree and experience)
Relevant technical certifications (CCNP, CCDA/DP,CCIE etc)
IP, DHCP, DNS administration experience
Knowledge of routing Protocols (EIGRP, RIP, OSPF, BGP, etc)
WAN technologies knowledge is a must (P-2-P, Frame Relay, ATM, MPLS, ISDN, DSL/broadband)
Network security and IPSec knowledge is a plus
Content switching knowledge is a plus (Cisco CSS, F5, NetScaler)
IDS, Firewall, DMZ, VPN, ISP, TACACS, Radius, etc. experience
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: same as above
To Apply to this job go to http://www.GadBall.com or click here
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
This position is part of a team responsible for Installation, Maintenance, Support, Trouble Resolution, Root Cause Analysis and SLA maintenance for a large, enterprise wide LAN / WAN environment. In addition to daily SLA compliance and routine break-fix duties, this position will develop and manage small projects to enhance & expand the network, including cost analysis, detailed design, project planning, implementation, detailed documentation and cross-training of peers. The selected individual must demonstrate excellent customer service & team building skills and will be required to routinely interact directly customers, to serve as a technical mentor within the team, and to participate in & foster a “team environment.” This position will frequently be called upon to diagnose difficult network performance problems and interact with application support teams to diagnose network / application performance issues. This position operates in a 7x24x365 SLA driven environment, requiring rotating on-call duty, flexible work hours.
Education and Typical Years of Experience:
Demonstrated, in-depth, LAN / WAN support & engineering experience (7+ years)
Experience in supporting large, complex LAN / WAN networks in a large, enterprise environment
Superior knowledge, skills & experience with Cisco routing and switching Infrastructure in a multi-Protocol environment.
Strong working knowledge of structured cabling systems, network facilities, electrical, UPS, etc.
In-depth experience and talent in using packet / protocol analyzers to identify and remedy application and network performance issues
Positive, proactive, “can do” attitude with the ability to work alone as an individual contributor, as a technical lead when required, and as a participant in a team environment
Willingness to participate in rotating schedules and share on-call duties
Ability to respond to on-call / on-site situations in the DC within required SLA parameters
Specific Requirements:
POSITION REQUIRES PROFESSIONAL ENTERPRISE LEVEL EXPERIENCE IN THE FOLLOWING AREAS TO BE CONSIDERED.
College degree in Computer Science, Telecommunications, Electrical Engineering (or related technical degree and experience)
Relevant technical certifications (CCNP, CCDA/DP,CCIE etc)
IP, DHCP, DNS administration experience
Knowledge of routing Protocols (EIGRP, RIP, OSPF, BGP, etc)
WAN technologies knowledge is a must (P-2-P, Frame Relay, ATM, MPLS, ISDN, DSL/broadband)
Network security and IPSec knowledge is a plus
Content switching knowledge is a plus (Cisco CSS, F5, NetScaler)
IDS, Firewall, DMZ, VPN, ISP, TACACS, Radius, etc. experience
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: same as above
To Apply to this job go to http://www.GadBall.com or click here
Call Center Project Manager- Advancement Opportunities! in Dallas, TX
Are you a Call Center Project Manager looking to advance your career?
If so, Join ConsultUSA Now and Obtain Free BA, PM or Technical Certifications.
One of the leading telecom companies in the Dallas, TX area has an immediate need for a full time Call Center Project Manager. The candidate will be working as a Project Manager for IP Contact. He/she should have a bachelor's degree in a related field and have related experience.
Required:
. Project Management
. Call center experience
. Self starter and strong leadership skills
. MS Project
Desired:
. PMP certification
When Hired:
. ConsultUSA will invest in you by providing training to enable you to grow and diversify your skill set to keep abreast of the latest technologies
. You will work within a dynamic team environment gaining invaluable experience
. ConsultUSA will work closely with you to develop an exciting career path of your choosing, focusing on your key strengths
. You will be a part of a growing organization focused on success and empowerment
How to Apply:
. If you are looking to take your career to the next level, please send your MS Word document with the reference number 4552 to
. For a complete listing of all our opportunities, please visit: http://www.consultusa.com
. U.S. Citizenship, EAD, or Green Card REQUIRED
. Managers are short listing qualified candidates quickly
To Apply to this job go to http://www.GadBall.com or click here
If so, Join ConsultUSA Now and Obtain Free BA, PM or Technical Certifications.
One of the leading telecom companies in the Dallas, TX area has an immediate need for a full time Call Center Project Manager. The candidate will be working as a Project Manager for IP Contact. He/she should have a bachelor's degree in a related field and have related experience.
Required:
. Project Management
. Call center experience
. Self starter and strong leadership skills
. MS Project
Desired:
. PMP certification
When Hired:
. ConsultUSA will invest in you by providing training to enable you to grow and diversify your skill set to keep abreast of the latest technologies
. You will work within a dynamic team environment gaining invaluable experience
. ConsultUSA will work closely with you to develop an exciting career path of your choosing, focusing on your key strengths
. You will be a part of a growing organization focused on success and empowerment
How to Apply:
. If you are looking to take your career to the next level, please send your MS Word document with the reference number 4552 to
. For a complete listing of all our opportunities, please visit: http://www.consultusa.com
. U.S. Citizenship, EAD, or Green Card REQUIRED
. Managers are short listing qualified candidates quickly
To Apply to this job go to http://www.GadBall.com or click here
Senior Software Developers - 3 Month Contract-To-Hire in Dallas, TX
Genesis10 is seeking 2 Senior Software Developers for a major client in Irving, Texas on a 3 month contract-to-hire basis. As the Senior Software Developer, you will be responsible for developing technical solutions that address business requirements on Worksphere enterprise systems.
Experience: Required Experience/Skills:
- Four year college degree required.
- Experience working in small teams on critical projects for large-scale clients.
- At least five years programming experience in a major web development language, such as Active Server Pages.
- At least three years experience in Microsoft .NET development preferred.
- At least three years experience in development of components in an object-oriented development language.
- Willing to work in a Microsoft-centric environment and learn new and legacy technologies quickly.
- Demonstrable knowledge and experience building N-tier web applications.
- A thorough knowledge of HTML and supporting languages such as JavaScript.
- Ability to quickly learn and master new concepts and new programming languages.
- Ability to learn independently, leveraging existing code and documentation.
- Highly developed deductive reasoning skills with ability to troubleshoot and resolve development issues arising from own assignment or others' assignments.
- Experience with relational database design and development.
- Ability to read and understand entity-relation diagrams and data models.
- Strong attention to detail.
- Strong oral and written skills.
- A demonstrated history of creative approaches to problem-solving.
- Experience in one or more of the following subject matters: Knowledge Management (KM); Business Process Management (BPM); Digital Asset Management (DAM); Variable Data Publishing (VDP).
- Experience with ASP.NET, C#.NET, Web Parts, ASP, JavaScript, HTML, N-Tier, RDBMS, IIS, SOAP, DHTML, SQL Server 2003, .NET Components.
Preferred Experience/Skills:
- SQL Server 2005, Telerik and SharePoint 2007 are preferred.
This is an excellent opportunity to join an innovative and growing enterprise. Take your career to the next level and turn your interest into action by applying now or sending your Word resume to . The only way to learn more is by taking the next step!
Genesis10 is a business and technology consulting company specializing in project management, business analysis, business transformation and large-scale systems infrastructure and application integration. Genesis10 services a variety of industries including banking and financial services, insurance, energy, manufacturing, healthcare, telecommunications and more. At Genesis10, we recognize that our consultants are our most powerful resource. Selecting only the most talented and experienced consultants provides our clients with the best the industry has to offer. We take pride in attracting the world's finest business and technology consultants.
To Apply to this job go to http://www.GadBall.com or click here
Experience: Required Experience/Skills:
- Four year college degree required.
- Experience working in small teams on critical projects for large-scale clients.
- At least five years programming experience in a major web development language, such as Active Server Pages.
- At least three years experience in Microsoft .NET development preferred.
- At least three years experience in development of components in an object-oriented development language.
- Willing to work in a Microsoft-centric environment and learn new and legacy technologies quickly.
- Demonstrable knowledge and experience building N-tier web applications.
- A thorough knowledge of HTML and supporting languages such as JavaScript.
- Ability to quickly learn and master new concepts and new programming languages.
- Ability to learn independently, leveraging existing code and documentation.
- Highly developed deductive reasoning skills with ability to troubleshoot and resolve development issues arising from own assignment or others' assignments.
- Experience with relational database design and development.
- Ability to read and understand entity-relation diagrams and data models.
- Strong attention to detail.
- Strong oral and written skills.
- A demonstrated history of creative approaches to problem-solving.
- Experience in one or more of the following subject matters: Knowledge Management (KM); Business Process Management (BPM); Digital Asset Management (DAM); Variable Data Publishing (VDP).
- Experience with ASP.NET, C#.NET, Web Parts, ASP, JavaScript, HTML, N-Tier, RDBMS, IIS, SOAP, DHTML, SQL Server 2003, .NET Components.
Preferred Experience/Skills:
- SQL Server 2005, Telerik and SharePoint 2007 are preferred.
This is an excellent opportunity to join an innovative and growing enterprise. Take your career to the next level and turn your interest into action by applying now or sending your Word resume to . The only way to learn more is by taking the next step!
Genesis10 is a business and technology consulting company specializing in project management, business analysis, business transformation and large-scale systems infrastructure and application integration. Genesis10 services a variety of industries including banking and financial services, insurance, energy, manufacturing, healthcare, telecommunications and more. At Genesis10, we recognize that our consultants are our most powerful resource. Selecting only the most talented and experienced consultants provides our clients with the best the industry has to offer. We take pride in attracting the world's finest business and technology consultants.
To Apply to this job go to http://www.GadBall.com or click here
Integrated Facility Scheduler / Project Manager in Dallas, TX
Do you want to work in the North Slope of Alaska as a Facility Scheduler?For this position, you will support the process transition by working with a specialized team to establish and maintain the Western Area Integrated Facility Schedule (IFS), which is a schedule of all significant events and activities occurring within the operating area. This position is located Alaska's North Slope, and will follow the typical North Slope schedule of 14 days of consecutive work, followed by a 14 day break.
Your responsibilities will include:
Supporting development of the IFS data and system requirements
Supporting development of the collection processes
Maintaining the data collection processes
Integrating scheduled data into the Western area schedule
Adding the required site specific scheduling detail
Identifying incompatible activities and scheduling constraints
Facilitating schedule leveling meetings
Monitoring schedule performance and maintaining performance indicators
Supporting expansion into all operating areas
Experience: 10+ years related work experience
Expertise as a Senior Maintenance or Project planner, Project Manager, or team lead in heavy industrial facilities
Expertise in Primavera P3e or Microsoft Project software training
Solid planning and strategic skills
Excellent communication and networking skills
Continuing education in Project Management
PMP certification is preferred
Experience with Upstream Oil and Gas is preferred
Demonstrated record of success in the maintenance of scheduling systems in high availability and reliability environments is a plus
To Apply to this job go to http://www.GadBall.com or click here
Your responsibilities will include:
Supporting development of the IFS data and system requirements
Supporting development of the collection processes
Maintaining the data collection processes
Integrating scheduled data into the Western area schedule
Adding the required site specific scheduling detail
Identifying incompatible activities and scheduling constraints
Facilitating schedule leveling meetings
Monitoring schedule performance and maintaining performance indicators
Supporting expansion into all operating areas
Experience: 10+ years related work experience
Expertise as a Senior Maintenance or Project planner, Project Manager, or team lead in heavy industrial facilities
Expertise in Primavera P3e or Microsoft Project software training
Solid planning and strategic skills
Excellent communication and networking skills
Continuing education in Project Management
PMP certification is preferred
Experience with Upstream Oil and Gas is preferred
Demonstrated record of success in the maintenance of scheduling systems in high availability and reliability environments is a plus
To Apply to this job go to http://www.GadBall.com or click here
Lotus Notes Engineer/Manager in Dallas, TX
We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
May perform one or more of the following:
Additional responsibilities include:
-Manages an Engineering team of approximately 10 direct reports with varying skill sets. Experience managing staff or functioning in a Technical Lead role
-Ability to establish and manage productive relationships in multiple reporting structures between engineering teams, account teams and the client
-Responsible for Change and Problem management for the team, adhere to the Change Control and Problem Management processes
-Ability to manage multiple demands, multi-tasking between operations and projects
-Creates reports for metrics and SLA reporting as necessary
-Participates and leads others in technical proposal process and Sales support
-May make technical presentations to ACS management and/or clients.
-Participates in regular on-call responsibilities that may include 24x7 support and serves as an escalation point for issues and outages
-Verbal and written communication on in-depth technical issues to clients
-Focused support for disaster recovery or critical technical issues
-Works professional hours which may include extended or after hours support
-Approximately 10% travel or less expected
-Approach problems with a wide degree of ownership to determine solutions
-Support and manage projects such as migrations or transition of Lotus systems
Position Detail
-5 or more years of experience supporting Lotus Domino / Notes and related products from R5.x to current releases in a top tier technical role (3rd level) for an enterprise environment (5,000 seats or more)
-Experience supporting Domino production server builds and configurations including
-Disk subsystem configuration and performance including SAN architecture
-Notes backup configuration and monitoring
- Web mail services
-Notes monitoring agent setup/configuration
-Building Notes / Domino redundant architecture in enterprise production environment
-Lotus Sametime and Quickplace build and deployment in large scale enterprise environments including extranets
-Notes / Domino database maintenance and restore / disaster recovery
-Solid understanding of Notes / Domino and related (i.e. Active Directory) utilities and tool sets
-Top level support of all Lotus clients and ability to troubleshoot client performance and connectivity issue at the LAN and Network levels
-Experience supporting and troubleshooting mail routing and transport
-3 years experience with implementation and configuration of SMTP Gateways, Anti-virus, and Anti-spam tools in an enterprise environment
-3 years experience with build, deployment, and support of Blackberry Enterprise Server and wireless devices including recovery or fail over in a Lotus environment
-Support and planning of migrations from prior versions of Notes / Domino or other platforms to other Exchange or Notes platforms.
-Implementation and support of Lotus Notes / Domino integrated Anti-virus
-5+ years of experience with Windows NT 3.x/4.0 and Active Directory
domain administration.
-Minimum of 5-10 years of related technical support experience
-Experience supporting systems that provide services to multiple
customer bases simultaneously
-5+ years of experience with TCP/IP based technologies and protocols
related to e-mail and other electronic collaboration tools, namely
DNS, SMTP, POP, IMAP, WINS, FTP, HTTP(S), NNTP, and LDAP
-Experience with Intel-based server hardware and
related technologies, including all generations of SCSI and RAID
(hardware- and software-based).
-Bachelor’s degree in a related field, or equivalent work experience.
-May exercise responsibility for marketing new or follow-on contracts.
Additional Desired Experience:
-Experience with additional messaging applications such as Exchange, Sendmail, Groupwise and their connectivity or migration to/from Lotus platforms
-Experience supporting and implement additional applications to Notes / Domino such as Fax, Encryption
-Experience deploying and supporting email archiving solutions for Notes, Sametime, Quickplace and experience dealing in Legal or Compliance issues for electronic records.
-IBM / Lotus and related certifications
-The use of third party tools for AD and Notes / Exchange migration
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
-Additional skills in development and other Lotus platform tools desired.
Experience: Additional responsibilities include:
-Manages an Engineering team of approximately 10 direct reports with varying skill sets. Experience managing staff or functioning in a Technical Lead role
-Ability to establish and manage productive relationships in multiple reporting structures between engineering teams, account teams and the client
-Responsible for Change and Problem management for the team, adhere to the Change Control and Problem Management processes
-Ability to manage multiple demands, multi-tasking between operations and projects
-Creates reports for metrics and SLA reporting as necessary
-Participates and leads others in technical proposal process and Sales support
-May make technical presentations to ACS management and/or clients.
-Participates in regular on-call responsibilities that may include 24x7 support and serves as an escalation point for issues and outages
-Verbal and written communication on in-depth technical issues to clients
-Focused support for disaster recovery or critical technical issues
-Works professional hours which may include extended or after hours support
-Approximately 10% travel or less expected
-Approach problems with a wide degree of ownership to determine solutions
-Support and manage projects such as migrations or transition of Lotus systems
Position Detail
-5 or more years of experience supporting Lotus Domino / Notes and related products from R5.x to current releases in a top tier technical role (3rd level) for an enterprise environment (5,000 seats or more)
-Experience supporting Domino production server builds and configurations including
-Disk subsystem configuration and performance including SAN architecture
-Notes backup configuration and monitoring
- Web mail services
-Notes monitoring agent setup/configuration
-Building Notes / Domino redundant architecture in enterprise production environment
-Lotus Sametime and Quickplace build and deployment in large scale enterprise environments including extranets
-Notes / Domino database maintenance and restore / disaster recovery
-Solid understanding of Notes / Domino and related (i.e. Active Directory) utilities and tool sets
-Top level support of all Lotus clients and ability to troubleshoot client performance and connectivity issue at the LAN and Network levels
-Experience supporting and troubleshooting mail routing and transport
-3 years experience with implementation and configuration of SMTP Gatew
To Apply to this job go to http://www.GadBall.com or click here
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
May perform one or more of the following:
Additional responsibilities include:
-Manages an Engineering team of approximately 10 direct reports with varying skill sets. Experience managing staff or functioning in a Technical Lead role
-Ability to establish and manage productive relationships in multiple reporting structures between engineering teams, account teams and the client
-Responsible for Change and Problem management for the team, adhere to the Change Control and Problem Management processes
-Ability to manage multiple demands, multi-tasking between operations and projects
-Creates reports for metrics and SLA reporting as necessary
-Participates and leads others in technical proposal process and Sales support
-May make technical presentations to ACS management and/or clients.
-Participates in regular on-call responsibilities that may include 24x7 support and serves as an escalation point for issues and outages
-Verbal and written communication on in-depth technical issues to clients
-Focused support for disaster recovery or critical technical issues
-Works professional hours which may include extended or after hours support
-Approximately 10% travel or less expected
-Approach problems with a wide degree of ownership to determine solutions
-Support and manage projects such as migrations or transition of Lotus systems
Position Detail
-5 or more years of experience supporting Lotus Domino / Notes and related products from R5.x to current releases in a top tier technical role (3rd level) for an enterprise environment (5,000 seats or more)
-Experience supporting Domino production server builds and configurations including
-Disk subsystem configuration and performance including SAN architecture
-Notes backup configuration and monitoring
- Web mail services
-Notes monitoring agent setup/configuration
-Building Notes / Domino redundant architecture in enterprise production environment
-Lotus Sametime and Quickplace build and deployment in large scale enterprise environments including extranets
-Notes / Domino database maintenance and restore / disaster recovery
-Solid understanding of Notes / Domino and related (i.e. Active Directory) utilities and tool sets
-Top level support of all Lotus clients and ability to troubleshoot client performance and connectivity issue at the LAN and Network levels
-Experience supporting and troubleshooting mail routing and transport
-3 years experience with implementation and configuration of SMTP Gateways, Anti-virus, and Anti-spam tools in an enterprise environment
-3 years experience with build, deployment, and support of Blackberry Enterprise Server and wireless devices including recovery or fail over in a Lotus environment
-Support and planning of migrations from prior versions of Notes / Domino or other platforms to other Exchange or Notes platforms.
-Implementation and support of Lotus Notes / Domino integrated Anti-virus
-5+ years of experience with Windows NT 3.x/4.0 and Active Directory
domain administration.
-Minimum of 5-10 years of related technical support experience
-Experience supporting systems that provide services to multiple
customer bases simultaneously
-5+ years of experience with TCP/IP based technologies and protocols
related to e-mail and other electronic collaboration tools, namely
DNS, SMTP, POP, IMAP, WINS, FTP, HTTP(S), NNTP, and LDAP
-Experience with Intel-based server hardware and
related technologies, including all generations of SCSI and RAID
(hardware- and software-based).
-Bachelor’s degree in a related field, or equivalent work experience.
-May exercise responsibility for marketing new or follow-on contracts.
Additional Desired Experience:
-Experience with additional messaging applications such as Exchange, Sendmail, Groupwise and their connectivity or migration to/from Lotus platforms
-Experience supporting and implement additional applications to Notes / Domino such as Fax, Encryption
-Experience deploying and supporting email archiving solutions for Notes, Sametime, Quickplace and experience dealing in Legal or Compliance issues for electronic records.
-IBM / Lotus and related certifications
-The use of third party tools for AD and Notes / Exchange migration
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
-Additional skills in development and other Lotus platform tools desired.
Experience: Additional responsibilities include:
-Manages an Engineering team of approximately 10 direct reports with varying skill sets. Experience managing staff or functioning in a Technical Lead role
-Ability to establish and manage productive relationships in multiple reporting structures between engineering teams, account teams and the client
-Responsible for Change and Problem management for the team, adhere to the Change Control and Problem Management processes
-Ability to manage multiple demands, multi-tasking between operations and projects
-Creates reports for metrics and SLA reporting as necessary
-Participates and leads others in technical proposal process and Sales support
-May make technical presentations to ACS management and/or clients.
-Participates in regular on-call responsibilities that may include 24x7 support and serves as an escalation point for issues and outages
-Verbal and written communication on in-depth technical issues to clients
-Focused support for disaster recovery or critical technical issues
-Works professional hours which may include extended or after hours support
-Approximately 10% travel or less expected
-Approach problems with a wide degree of ownership to determine solutions
-Support and manage projects such as migrations or transition of Lotus systems
Position Detail
-5 or more years of experience supporting Lotus Domino / Notes and related products from R5.x to current releases in a top tier technical role (3rd level) for an enterprise environment (5,000 seats or more)
-Experience supporting Domino production server builds and configurations including
-Disk subsystem configuration and performance including SAN architecture
-Notes backup configuration and monitoring
- Web mail services
-Notes monitoring agent setup/configuration
-Building Notes / Domino redundant architecture in enterprise production environment
-Lotus Sametime and Quickplace build and deployment in large scale enterprise environments including extranets
-Notes / Domino database maintenance and restore / disaster recovery
-Solid understanding of Notes / Domino and related (i.e. Active Directory) utilities and tool sets
-Top level support of all Lotus clients and ability to troubleshoot client performance and connectivity issue at the LAN and Network levels
-Experience supporting and troubleshooting mail routing and transport
-3 years experience with implementation and configuration of SMTP Gatew
To Apply to this job go to http://www.GadBall.com or click here