. Oversees and manages all data communications assets. Responsibilities include security, monitoring and reporting on usage and problems, development of specialized data communications programs, capacity planning and equipment utilization data.
. Surveys and identifies areas of operation that need upgraded equipment such as modems, fiber optic cables, and routers.
. Develops and writes procedures for installation, use, and troubleshooting of data communications hardware and software.
. Responsible for design, maintain, and deploy VoIP infrastructure.
. Supports telephony equipment and infrastructure.
. Monitors and administers all LAN / WAN / MAN connectivity including performance.
. Trains Help Desk Support personnel in use of applications used for identifying and solving communication problems.
. Oversees or assists in installation of data communications hardware.
. Performs board level equipment repairs.
. Coordinates data communications issues and protocols.
. Coordinates PC deployment into the LAN / WAN environment with the Help Desk Support Lead.
. Coordinate changes in communication requirements caused by changes in the business needs of the company.
. Responsible for entering all trouble tickets into the Help Desk application.
. Responsible for solving end-user requests and issues in a timely / professional manner.
. Tracks communication equipment performance daily as well as preparing forecasts of future utilization and equipment requirements.
. Is responsible for performing capacity reviews and planning for communications equipment and functions.
. Serve as a source of documentation and standards for other problem resolution.
Experience: 4 Years experience, CCNA, college degree preferred. Downtown Dallas location. Must have citizenship or greencard, travel 20%
To Apply to this job go to http://www.GadBall.com or click here