This Field Technician is a Full-Time Permanent position:
Competitive Benefits Package
Excellent Technical Support Infrastructure
Long-term opportunity with a steadily growing company
Comprehensive Technical Training
Autonomous Work Environment
Immediate need for Field Technician seeking long-term opportunity with a company that offers competitive pay and benefits, an excellent support infrastructure, and comprehensive technical training. Successful candidates will be self motivated, highly organized, exhibit excellent communication skills, and will excel in logical troubleshooting. Individuals with strong technical and mechanical skills are encouraged to apply.
Field Technicians will be responsible for the service and maintenance POS equipment and software. They will provide exceptional customer service, complete related paperwork, manage parts inventory, and communicate regularly with dispatch center.
Must be available for 24 hour on-call support. Must have valid drivers license and good driving record for company issued vehicle use. Offers will be contingent on clean driving record, drug test, and background check.
Experience: Must have a year of Field Technician experience and have experience with hardware AND software support.
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Saturday, December 12, 2009
Portfolio Manager in Dallas, TX
Our client is looking to build a portfolio management team and is looking for a Portfolio Manager with proven experience managing projects related to business operations, process, and IT. Responsibilities will be varied and complex. Often works outside area of assigned duties. Applies advanced skills in multiple areas. Works independently. Routinely resolves complex issues which impact business operations both inside and outside own department.
Only those who meet requirements will be contacted.
Must have:
. Proven experience with the management of a portfolio of programs & projects
. Extensive organization, communication, and facilitation skills
. Proactive work style and ability to work independently with limited oversight
. Ability to work as a team member and communicate effectively
. Ability to create an open environment where conflicts as to project priorities and funding decisions can be aired and resolved in an objective manner
. Strong computer skills with a natural tendency to learn new programs and develop in-depth understanding of tools available for communicating, coordinating and collaborating with various groups and individuals.
. Ability to manage multiple responsibilities, priorities, tasks and projects simultaneously and within specified deadlines.
. Possesses excellent problem-solving and analytical skills.
. Budgeting knowledge
. Master's Degree or equivalent is preferred
Job functions performed at all levels:
. Maintaining a set of projects which form the portfolio for technology and process improvement initiatives.
. Administer the portfolio with respect to the intake of request and communication of status.
. Ensure all required data for making portfolio decisions is complete and available for decision-making, working with functional managers and project managers to do so.
. Maintains the portfolio documentation and minutes of management decisions with respect to portfolio.
. Manages the day-to-day mechanisms to report status for portfolio within the organization and to senior management.
. Monitors projects in the portfolio - milestone schedule commitments, resource commitments - and collects project information from the project managers to update the portfolio.
. Monitors resource constraints affecting the completion of projects in the portfolio.
. Using the criteria defined; ensure that all projects are evaluated, to link their value to the corporate business strategy and business goal as well as constraints.
. Ensure that project benefits and costs allow for objective evaluation of projects against company objectives and thereby aid project approval decision-making
. Track and quantify the impact to the existing portfolio when new projects are identified and department leadership and company senior management to recommend alternative strategies (resources, project sequencing etc.) for accomplishing desired projects.
. Assists department leadership, in working with business and project managers to identify project interrelationships that will affect portfolio priority and resource allocation decisions.
. Assist department leadership in the allocation of resources necessary to execute portfolio approved programs/projects on budget and schedule.
. Drive improvement through research, process improvement and benchmarking of company's portfolio management capabilitiesWant to learn more about us?
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Only those who meet requirements will be contacted.
Must have:
. Proven experience with the management of a portfolio of programs & projects
. Extensive organization, communication, and facilitation skills
. Proactive work style and ability to work independently with limited oversight
. Ability to work as a team member and communicate effectively
. Ability to create an open environment where conflicts as to project priorities and funding decisions can be aired and resolved in an objective manner
. Strong computer skills with a natural tendency to learn new programs and develop in-depth understanding of tools available for communicating, coordinating and collaborating with various groups and individuals.
. Ability to manage multiple responsibilities, priorities, tasks and projects simultaneously and within specified deadlines.
. Possesses excellent problem-solving and analytical skills.
. Budgeting knowledge
. Master's Degree or equivalent is preferred
Job functions performed at all levels:
. Maintaining a set of projects which form the portfolio for technology and process improvement initiatives.
. Administer the portfolio with respect to the intake of request and communication of status.
. Ensure all required data for making portfolio decisions is complete and available for decision-making, working with functional managers and project managers to do so.
. Maintains the portfolio documentation and minutes of management decisions with respect to portfolio.
. Manages the day-to-day mechanisms to report status for portfolio within the organization and to senior management.
. Monitors projects in the portfolio - milestone schedule commitments, resource commitments - and collects project information from the project managers to update the portfolio.
. Monitors resource constraints affecting the completion of projects in the portfolio.
. Using the criteria defined; ensure that all projects are evaluated, to link their value to the corporate business strategy and business goal as well as constraints.
. Ensure that project benefits and costs allow for objective evaluation of projects against company objectives and thereby aid project approval decision-making
. Track and quantify the impact to the existing portfolio when new projects are identified and department leadership and company senior management to recommend alternative strategies (resources, project sequencing etc.) for accomplishing desired projects.
. Assists department leadership, in working with business and project managers to identify project interrelationships that will affect portfolio priority and resource allocation decisions.
. Assist department leadership in the allocation of resources necessary to execute portfolio approved programs/projects on budget and schedule.
. Drive improvement through research, process improvement and benchmarking of company's portfolio management capabilitiesWant to learn more about us?
Apply to this job
Tivoli Sr. Monitoring Specialist in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
**REMOTE WORK OPPORTUNITY AVAILABLE**
May perform one or more of the following:
This position is responsible for understanding and operating the implementation of complex Tivoli v6 environment in support of enterprise monitoring.This includes working with business analysts, technicians, and customers to design, configure, and monitoring rules and definitions.
Technical Requirements:
5+ year’s infrastructure experience Tivoli 6 including Tivoli Console with 5 years installing, configuring, and administering various monitoring, notification, and event management tools.
Having ITIL v3 knowledge is considered a plus.
Position level is dependent on candidate’s level of experience.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
All other duties as assigned.
Experience: See job description
Apply to this job
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
**REMOTE WORK OPPORTUNITY AVAILABLE**
May perform one or more of the following:
This position is responsible for understanding and operating the implementation of complex Tivoli v6 environment in support of enterprise monitoring.This includes working with business analysts, technicians, and customers to design, configure, and monitoring rules and definitions.
Technical Requirements:
5+ year’s infrastructure experience Tivoli 6 including Tivoli Console with 5 years installing, configuring, and administering various monitoring, notification, and event management tools.
Having ITIL v3 knowledge is considered a plus.
Position level is dependent on candidate’s level of experience.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
All other duties as assigned.
Experience: See job description
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DB/Systems Mgt/Admin - Client Server in Dallas, TX
A large financial company seeks a senior Oracle DBA and Performance Tuning specialist to help with build out and tune of next generation of VPR using Oracle 11G in AIX/Linux environment. Required Skills: --Oracle 11G Adminstration ---Oracle Performance Tuning --Financial Industry (Accounting -Fund/Investment accounting) experience --Communication (ability to lead discussions with Modelers, AD developers) --Advanced AIX/LINUX skills. About Tekmark Global Solutions, LLC Tekmark Global Solutions, LLC () provides information technology, telecom services, and business solutions to a broad range of Fortune 100 and Fortune 500 companies worldwide. Tekmark's client list is comprised of top companies in the telecommunications, financial services, technology, insurance, health care, pharmaceutical, and logistics industries, as well as state and city government. Tekmark's expertise lies in developing and integrating information systems, operating and improving technology and business processes, and helping clients evolve to the next generation of technologies. As one of the largest privately held technology and telecom solutions providers, Tekmark delivers innovative, cost-effective, results-driven solutions to help clients excel in their market place. Key Words: AIX; database performance tuning; DBA; Linux; Oracle
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Sr Software - Java in Dallas, TX
Must live in the DFW area. No H1B's please.IT experience on multiple platforms/technologies (Solaris, Linux)Demonstrated problem-solving abilitiesSolid verbal communication skillsBeginning to develop Leadership skills and success using skillsExperience working through majority of Systems Development Life Cycle phasesDemonstrated ability to work well with most Customers at multiple levels (Leadership and Non-Leadership) and proven success doing soAbility to work well in a Team environmentProven ability to work well in cross-organizational Teamsexperience in Java (1.5+ preferred)experience in OO Analysis and Designexperience in Gap Analysis of existing software to current and future designsexperience in Working with relational databases, preferably Oracleexperience in UMLGreat communication required.SOA experience preferredESB experience preferredAirline experience a bonusSoft Skills Advanced Communication Skills Yes 6 + Years Software Skills ClearCase Yes 1 - 2 Years Software Skills Java Yes 6 + Years Software Skills UNIX Yes 2 - 4 Years Software Skills CORBA No Software Skills Linux No Software Skills Oracle No Technical Skills OO Analysis Yes 6 + Years Technical Skills OO Design Yes 6 + Years
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Remedy Administrator in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
NO REMOTE WORK OPPORTUNITY, NO RELOCATION ASSISTANCE
May perform one or more of the following:
This position is responsible for maintaining an Enterprise implementation of Remedy for the ITIL service management processes.This includes supporting developers, business analysts and customers to configure implement and integrate the Remedy application to support the business needs.The ideal candidate will have 5+ years Remedy administration experience including experience in a CMMI level 3+ organizations.Position level is dependent on candidate’s level of experience.
RESPONSIBILITIES/DUTIES:
Maintain stable operation of the BMC Remedy ITSM systems and CMDB.
Maintain resilient Remedy infrastructure, resolve issues related to out of the box functionality and provide customer support.
Responsible for system configuration data and any changes to the system requiring systems administrative access.
Coordinate/perform major system upgrades
Install/Upgrade software on Sun Servers and application software for MidTier, ARS Server, Approval Server, ITSM suite (HD, AM, CM, SLA), Email Engine, and Flashboards
Maintain system configuration data within all applications in the ITSM suite (HD, AM, CM, SLA)
License management for all BMC Remedy products:
Work with Procurement for License key management
User license management (fixed and floating)
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
BMC training for ITSM preferred.
All other duties as assigned.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: See job description
Apply to this job
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
NO REMOTE WORK OPPORTUNITY, NO RELOCATION ASSISTANCE
May perform one or more of the following:
This position is responsible for maintaining an Enterprise implementation of Remedy for the ITIL service management processes.This includes supporting developers, business analysts and customers to configure implement and integrate the Remedy application to support the business needs.The ideal candidate will have 5+ years Remedy administration experience including experience in a CMMI level 3+ organizations.Position level is dependent on candidate’s level of experience.
RESPONSIBILITIES/DUTIES:
Maintain stable operation of the BMC Remedy ITSM systems and CMDB.
Maintain resilient Remedy infrastructure, resolve issues related to out of the box functionality and provide customer support.
Responsible for system configuration data and any changes to the system requiring systems administrative access.
Coordinate/perform major system upgrades
Install/Upgrade software on Sun Servers and application software for MidTier, ARS Server, Approval Server, ITSM suite (HD, AM, CM, SLA), Email Engine, and Flashboards
Maintain system configuration data within all applications in the ITSM suite (HD, AM, CM, SLA)
License management for all BMC Remedy products:
Work with Procurement for License key management
User license management (fixed and floating)
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
BMC training for ITSM preferred.
All other duties as assigned.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: See job description
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Linux Systems Administrator in Dallas, TX
Linux Systems Administrator ? Dallas, Texas Pay ? Open/Negotiable Length ? No end date Location ? Dallas, Texas Description The systems are IBM Blades and IBM System x (Intel-based) Servers as well as NetApp and IBM storage (DS8300).The software and main focus is in on Redhat Linux (Enterprise 4 AS). A good systems administrator with Linux is key. Storage experience with NetApp a big plus. Will support Linux Cluster at client site. The work to be performed as a part of the services includes the following for the production environment: 1. System operations and maintenance2. Proactive problem identification and avoidance3. Reactive problem management (issue detection and resolution)4. System/application performance monitoring.5. System/application optimization.6. Coordination with core application suppliers.The system is to consist of the following: 1. Blade Center H (with Cisco Gigabit fiber network modules) & Blade server HS21 X series 37552. DS8300 San Storage3. NAS gateways4. TotalStorage SAN switches5. Red Hat Enterprise Linux OS CTG INFORMATION For over 40 years, CTG provides industry-specific IT consulting to help our clients use technology as a competitive advantage. Based in an international network of offices throughout North America and Europe, CTG delivers high-value solutions and services when and where our clients need them. CTG is hiring IT professionals to join our growing team of quality consultants. You'll work with experienced recruiters who are experts in the market and who'll help you find the perfect job match so you can soar in your career. As a CTG employee, you'll work for our customers on a contract or project basis at their work locations. CTG employees represent CTG to our clients and we understand that your success is our success. As a result, we work hard to provide programs and processes to support you in performing your job, honing your skills, and advancing in your career. With over 40 years of experience in the IT staffing and consulting industry, CTG is skilled at placing people like you in jobs they love. ABOUT CTG CTG provides high value, industry-specific IT solutions and services that help our clients achieve competitive advantage. CTG combines in-depth understanding of our clients' businesses with a full range of integrated offerings, best practices, and proprietary methodologies supported by an ISO 9001:2000-certified management system. CTG's customer base includes many Fortune 1000 corporations, major pharmaceutical companies, and leading health care providers. Headquartered in Western New York, CTG employs thousands of IT professionals through an international network of offices throughout North America and Western Europe. CTG at a glance: ? Founded in 1966. ? Named by Business 2.0 as one of the top 100 fastest growing public technology companies over the last three years. ? Named a top 20 health care IT consulting firm by Modern Healthcare. ? Business and financial stability supported by low debt and excellent customer relationships with large, financially strong companies. Please send resume to Scott Tewksbury, Sr. Technical Recruiter @ (see below)
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VP - Software Development in Dallas, TX
7 Requirements to land this Vice President job: (1) You must join our Dallas client as their direct-hire employee. (2) You must currently live in Dallas. (3) Four year degree. (4) 15 years in IT. (5) 5 years as an applications development Manager/VP. (6) You must have managed teams developing custom S/W apps in .NET and/or Java following ITIL standards. (7) You must have managed teams developing custom ERP applications using a major ERP package like SAP, Oracle/PeopleSoft.BASE SALARY: You must accept a base salary in the $180K - $200K range + bonus.OTHER: We have a full write-up we will share with all qualified applicants. Please submit your confidential resume for review and note that, due to the volume of resumes we will receive for this job, we will only contact those that appear to be potential matches.
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Cisco IVR Engineer in Dallas, TX
This is a contract opening for a CCNA, Cisco IVR expert.
REQUIREMENTS:
Must have 3 years experience in CISCO IP-IVR/CVP Application performance design, development, integration, and support functions which must include 3 years of CISCO IPCC/IP-IVR/ICM Scripting (Each additional year of specified experience will substitute for each year of required education up to three (3) years.)
Working knowledge of VoiceXML
Working knowledge of Cisco IP Telephony systems including Cisco CCM 3.3, Cisco CVP/ICM Enterprise call routing, Unified CallManager/CallManager Express, Cisco Unity Messaging 4.1
Demonstrated knowledge of Cisco Unity Architecture deployment (support and administration experience preferred)
Demonstrated knowledge of CISCO IPCC Solution Architecture and Integration, Cisco IP Dialer development and support
Familiarity with H.323, SIP and/or MGCP protocols, CTI/CTIOS and CISCO Translation Routing
Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis
ITIL Framework awareness
Experience with CISCO data model and reporting, DB performance tuning
Demonstrated knowledge of call center operational dynamics as it relates to design, and implementation of ACD, CTI, Network Routing, reporting utilizing Cisco Unified CCE solutions
Experience monitoring and reporting applications
Excellent written and verbal communication skills (technical documentation and client communication)
Bachelors Degree in Computer Science, Engineering, Math, Business or IT related field
CCNA is required
CCVP, or CCIE, Cisco IP Contact Center Specialist or Cisco Unity Support Specialist preferred
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REQUIREMENTS:
Must have 3 years experience in CISCO IP-IVR/CVP Application performance design, development, integration, and support functions which must include 3 years of CISCO IPCC/IP-IVR/ICM Scripting (Each additional year of specified experience will substitute for each year of required education up to three (3) years.)
Working knowledge of VoiceXML
Working knowledge of Cisco IP Telephony systems including Cisco CCM 3.3, Cisco CVP/ICM Enterprise call routing, Unified CallManager/CallManager Express, Cisco Unity Messaging 4.1
Demonstrated knowledge of Cisco Unity Architecture deployment (support and administration experience preferred)
Demonstrated knowledge of CISCO IPCC Solution Architecture and Integration, Cisco IP Dialer development and support
Familiarity with H.323, SIP and/or MGCP protocols, CTI/CTIOS and CISCO Translation Routing
Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis
ITIL Framework awareness
Experience with CISCO data model and reporting, DB performance tuning
Demonstrated knowledge of call center operational dynamics as it relates to design, and implementation of ACD, CTI, Network Routing, reporting utilizing Cisco Unified CCE solutions
Experience monitoring and reporting applications
Excellent written and verbal communication skills (technical documentation and client communication)
Bachelors Degree in Computer Science, Engineering, Math, Business or IT related field
CCNA is required
CCVP, or CCIE, Cisco IP Contact Center Specialist or Cisco Unity Support Specialist preferred
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Oracle DBA in Dallas, TX
Ajilon Consulting is a global provider of IT solutions with 40 years of experience and offices throughout North America, Europe, and Australia. We support clients' immediate and long-term business needs by delivering a wide array of consultative IT services and by providing contingent consultants on an individual or group staffing basis. Our contingent consultants possess IT skills that supplement internal client resources during workload peaks, fill critical areas of expertise, and staff mission critical projects.
With our parent company Adecco, we have a wide presence in North America and globally with more than 6,600 offices in 70 countries worldwide. Together we employ more than 700,000 associates on-assignment supporting over 150,000 clients.
We are seeking a Senior Oracle DBA and Performance Tuning specialist to help with build out, and tune, next generation of VPR using Oracle 11G in AIX/Linux environment.
Additional responsibilities may include analysis, development, test and implementation of database designs in support of corporate and client area technology requirements. Performs data modeling, logical and physical database design. Includes maintenance of database dictionaries, monitoring of standards and procedures, access methods and time, validation checks, organization and statistical methods. Responsible for data loading, security, performance monitoring and tuning, capacity planning, and backup and recovery. Executes database software installation, database creations/configurations and loads.
Experience: Oracle 11G Adminstration, Oracle Performance Tuning, Financial Industry (Accounting -Fund /Investment accounting) experience, Communication (ability to lead discussions with Modelers, AD developers), Advanced AIX/LINUX skills
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With our parent company Adecco, we have a wide presence in North America and globally with more than 6,600 offices in 70 countries worldwide. Together we employ more than 700,000 associates on-assignment supporting over 150,000 clients.
We are seeking a Senior Oracle DBA and Performance Tuning specialist to help with build out, and tune, next generation of VPR using Oracle 11G in AIX/Linux environment.
Additional responsibilities may include analysis, development, test and implementation of database designs in support of corporate and client area technology requirements. Performs data modeling, logical and physical database design. Includes maintenance of database dictionaries, monitoring of standards and procedures, access methods and time, validation checks, organization and statistical methods. Responsible for data loading, security, performance monitoring and tuning, capacity planning, and backup and recovery. Executes database software installation, database creations/configurations and loads.
Experience: Oracle 11G Adminstration, Oracle Performance Tuning, Financial Industry (Accounting -Fund /Investment accounting) experience, Communication (ability to lead discussions with Modelers, AD developers), Advanced AIX/LINUX skills
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Friday, December 11, 2009
QA Program Manager in Dallas, TX
eConsultAmerica is a preferred vendor supplier on retainer with a leading global provider of information technology, consulting and business process outsourcing services. Our client is seeking an experienced and savvy QA Program Manager. These positions will be based in Hartford, CT, New York, NY and Toronto, Ontario Canada. These positions will require 50% - 100% travel. If you are interested please forward a brief cover-letter and your updated resume and I will respond back within one (1) business day. US Citizens or Green Card holders only apply. Position DetailsThe chosen candidate(s) for these positions must possess very strong project management skills with experience managing complex IT projects within an integrated programCandidates must have either financial, insurance and/or retail vertical market experience.Strong leadership skills, with proven ability to provide clear direction to set matrix resources are required.Experienced in use of PM tools to track all aspects of QA projects are essential in this role.QA/Test activities include: • design, develop and execute test strategies/plans• debug and troubleshoot• perform impact gap analysis• coordinate test resources• weekly status reporting• problem resolution and analysis• defect tracking and defect triage activities
Experience: Bachelors Degree is required.10 – 15 years of overall IT experience is required.10 years of consulting industry experience is required. Mid-range to large-scale consulting organizational experience is required.10 years of QA/Testing experience is required.4 years of project budget forecasting and planning of projects of $2 mil or more is required.3 years experience supervising and managing a team of 4 or more direct reports.2 years minimum experience in managing, planning, administering and/or executing Quality Assurance (QA) test activities during all test-related project phases, for one or more IT projects within client Very strong communications skills, verbal, written and interpersonal are essential in this role.Previous C-level communication with business, development, and senior management, on the progress of the Release Period project goals, objectives, and testing efforts is required.Strong presentation skills are mandatory in this role.PMP or PMI certification is highly preferred.Travel of 50% or more will be required.CompensationNegotiable
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Experience: Bachelors Degree is required.10 – 15 years of overall IT experience is required.10 years of consulting industry experience is required. Mid-range to large-scale consulting organizational experience is required.10 years of QA/Testing experience is required.4 years of project budget forecasting and planning of projects of $2 mil or more is required.3 years experience supervising and managing a team of 4 or more direct reports.2 years minimum experience in managing, planning, administering and/or executing Quality Assurance (QA) test activities during all test-related project phases, for one or more IT projects within client Very strong communications skills, verbal, written and interpersonal are essential in this role.Previous C-level communication with business, development, and senior management, on the progress of the Release Period project goals, objectives, and testing efforts is required.Strong presentation skills are mandatory in this role.PMP or PMI certification is highly preferred.Travel of 50% or more will be required.CompensationNegotiable
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Ecommerce Business Analyst in Dallas, TX
Duration: 3 month temp to permLocation: Downtown DallasPay: $37/hr W2 (Must be Green Card or US Citizen)MUST HAVE A CLEAN CRIMINAL HISTORY*We are looking for a candidate who has experience working on global website projects as a Business AnalystRequirements/Responsibilities:5+ years experience on web development projects in a Business Analyst roleStrong experience for large scale web based software development projectsExperience working in an Agile environmnetBachelors Degree Required
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Sr. Solaris - Systems Administrator in Dallas, TX
NO h1/subs! Full-time, Sr. Solaris Sys/Admin position in Dallas paying $90-110K base + 19% bonus. Client is over 50 years old and highly profitable. Requirements:(1) Immigration: US Citizenship or Green Card or EAD(2) Your primary residence: You must currently live in the area (3) Unix sys/admin: 7+ years (4) Sun/Solaris sys/admin: 5+ years (your forte must be in Solaris) (5) Solaris v.10: 2+ years (6) Solaris v.9: 3+ years (7) Korn Shell Scripting: 5+ years(8) Perl Shell Scripting: 5+ years(9) Experience using 2 of these: Veritas Netbackup; NetApp; or Solaris Source Containers/Zones Nice-to-have (not required but you be working with these):* SAN* NetApp experience in a multi-protocol environment* WebLogic* Application Administration* BMC Control-M* Foglight* SunOne Webserver* NAS (Network-attached storage)* Disaster recovery design* Experience designing, implementing and administering high-availability environments Compensation:Base: $90 - 110K baseBonus: 19% Benefits: Excellent benefits including 3 weeks vacation Other: View full write-up under the Miscellaneous tab at our website.
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PeopleSoft Recruiting and Admissions Functional Lead in Dallas, TX
Job Description PeopleSoft Recruiting and Admissions Functional Lead Dallas, TX 7+ years experience $92-99k+ Perm Opportunity. Interviewing ASAP Great Benefits, 401k, State Holidays, No State Income Tax, Stable Oraganization, Well Funded Contact Ryan Radtke (see below) Apex Systems, Inc. is an Equal Opportunity Employer and encourages minority and female applicants to apply.
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Remedy Administrator in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
NO REMOTE WORK OPPORTUNITY, NO RELOCATION ASSISTANCE
May perform one or more of the following:
This position is responsible for maintaining an Enterprise implementation of Remedy for the ITIL service management processes.This includes supporting developers, business analysts and customers to configure implement and integrate the Remedy application to support the business needs.The ideal candidate will have 5+ years Remedy administration experience including experience in a CMMI level 3+ organizations.Position level is dependent on candidate’s level of experience.
RESPONSIBILITIES/DUTIES:
Maintain stable operation of the BMC Remedy ITSM systems and CMDB.
Maintain resilient Remedy infrastructure, resolve issues related to out of the box functionality and provide customer support.
Responsible for system configuration data and any changes to the system requiring systems administrative access.
Coordinate/perform major system upgrades
Install/Upgrade software on Sun Servers and application software for MidTier, ARS Server, Approval Server, ITSM suite (HD, AM, CM, SLA), Email Engine, and Flashboards
Maintain system configuration data within all applications in the ITSM suite (HD, AM, CM, SLA)
License management for all BMC Remedy products:
Work with Procurement for License key management
User license management (fixed and floating)
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
BMC training for ITSM preferred.
All other duties as assigned.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: See job description
Apply to this job
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
NO REMOTE WORK OPPORTUNITY, NO RELOCATION ASSISTANCE
May perform one or more of the following:
This position is responsible for maintaining an Enterprise implementation of Remedy for the ITIL service management processes.This includes supporting developers, business analysts and customers to configure implement and integrate the Remedy application to support the business needs.The ideal candidate will have 5+ years Remedy administration experience including experience in a CMMI level 3+ organizations.Position level is dependent on candidate’s level of experience.
RESPONSIBILITIES/DUTIES:
Maintain stable operation of the BMC Remedy ITSM systems and CMDB.
Maintain resilient Remedy infrastructure, resolve issues related to out of the box functionality and provide customer support.
Responsible for system configuration data and any changes to the system requiring systems administrative access.
Coordinate/perform major system upgrades
Install/Upgrade software on Sun Servers and application software for MidTier, ARS Server, Approval Server, ITSM suite (HD, AM, CM, SLA), Email Engine, and Flashboards
Maintain system configuration data within all applications in the ITSM suite (HD, AM, CM, SLA)
License management for all BMC Remedy products:
Work with Procurement for License key management
User license management (fixed and floating)
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
BMC training for ITSM preferred.
All other duties as assigned.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: See job description
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Cisco IVR Engineer in Dallas, TX
This is a contract opening for a CCNA, Cisco IVR expert.
REQUIREMENTS:
Must have 3 years experience in CISCO IP-IVR/CVP Application performance design, development, integration, and support functions which must include 3 years of CISCO IPCC/IP-IVR/ICM Scripting (Each additional year of specified experience will substitute for each year of required education up to three (3) years.)
Working knowledge of VoiceXML
Working knowledge of Cisco IP Telephony systems including Cisco CCM 3.3, Cisco CVP/ICM Enterprise call routing, Unified CallManager/CallManager Express, Cisco Unity Messaging 4.1
Demonstrated knowledge of Cisco Unity Architecture deployment (support and administration experience preferred)
Demonstrated knowledge of CISCO IPCC Solution Architecture and Integration, Cisco IP Dialer development and support
Familiarity with H.323, SIP and/or MGCP protocols, CTI/CTIOS and CISCO Translation Routing
Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis
ITIL Framework awareness
Experience with CISCO data model and reporting, DB performance tuning
Demonstrated knowledge of call center operational dynamics as it relates to design, and implementation of ACD, CTI, Network Routing, reporting utilizing Cisco Unified CCE solutions
Experience monitoring and reporting applications
Excellent written and verbal communication skills (technical documentation and client communication)
Bachelors Degree in Computer Science, Engineering, Math, Business or IT related field
CCNA is required
CCVP, or CCIE, Cisco IP Contact Center Specialist or Cisco Unity Support Specialist preferred
Apply to this job
REQUIREMENTS:
Must have 3 years experience in CISCO IP-IVR/CVP Application performance design, development, integration, and support functions which must include 3 years of CISCO IPCC/IP-IVR/ICM Scripting (Each additional year of specified experience will substitute for each year of required education up to three (3) years.)
Working knowledge of VoiceXML
Working knowledge of Cisco IP Telephony systems including Cisco CCM 3.3, Cisco CVP/ICM Enterprise call routing, Unified CallManager/CallManager Express, Cisco Unity Messaging 4.1
Demonstrated knowledge of Cisco Unity Architecture deployment (support and administration experience preferred)
Demonstrated knowledge of CISCO IPCC Solution Architecture and Integration, Cisco IP Dialer development and support
Familiarity with H.323, SIP and/or MGCP protocols, CTI/CTIOS and CISCO Translation Routing
Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis
ITIL Framework awareness
Experience with CISCO data model and reporting, DB performance tuning
Demonstrated knowledge of call center operational dynamics as it relates to design, and implementation of ACD, CTI, Network Routing, reporting utilizing Cisco Unified CCE solutions
Experience monitoring and reporting applications
Excellent written and verbal communication skills (technical documentation and client communication)
Bachelors Degree in Computer Science, Engineering, Math, Business or IT related field
CCNA is required
CCVP, or CCIE, Cisco IP Contact Center Specialist or Cisco Unity Support Specialist preferred
Apply to this job
Technical Support Analyst (Help Desk) in Dallas, TX
Technical Support Analyst (Help Desk)Location: Dallas, TXOur client delivers market leading Service Management solutions that enable organizations to automate business processes and provide first class customer service.This is a first/second line support role so technical and customer facing all rolled into one. Although this is an office based role, it would be nice for this person from time to time be available for other activities (installation, training, on-site trouble shooting, web demo's of the products etc) so someone presentable, articulate and mobile, and would be willing to do the odd bit of traveling if required. Career progression could be into technical consulting or sales support (pre-sales).Duties and ResponsibilitiesThe role is to provide first-line and second-line technical supports, assisting our clients resolve problems with our products and solutions. Support provision will be via telephone, e-mail and other electronic systems and you will be working as part of our global technical support team.We are looking for an exciting, technically able self-starter with initiative and a desire to join us, who can take ownership of the role. The right candidate will excel in supporting our customers getting the very best from our software solutions. Full training, both formal and on-the-job will be provided on our products, technologies and systems. • Liaise with the UK Development and Product management team with regard to product specifications, product testing and bug resolution.• Work with the US presales, new business and operations team to ensure company success.Personal & Professional Skill Requirement• Bachelors degree in Computer Science or MIS preferred, or equivalent experience• Professional telephone and customer care etiquette and good communication skills absolutely essential.• Demonstrable analytical and problem solving skills in a software environment essential.Technical Skill Requirement• Comprehensive knowledge of Microsoft operating systems, PC's and Windows networking in a corporate environment.• Experience with any SQL databases and administration of the same (any one of Oracle, MS SQL, MySQL, etc)• Good knowledge of TCP/IP networking• Good understanding of web technologies essential, HTML, JavaScript, and either PHP or ASP/ASP.NET required.• Any other programming experience in an event driven forms environment advantageous.• Experience using Helpdesk / Service Desk software essential, previous experience supporting the same.• ERP support• ITIL certified is very desirableThe ideal candidate should have a minimum 2-3 years supporting some form of enterprise class software application.Ideal candidate will be high energy and open to wearing multiple hats.The chosen candidate must be open to spending their initial 3 months in the UK for training purposes.For the right candidate, this is an opportunity to join a successful, growing software company with real ambition and drive for growth and success. If you are looking to become part of a world-class software company and are looking for a genuine opportunity to make your mark within a stable and mature company with a growth mentality, then we would love to talk to you.If you are interested and qualified, please send a "Word" copy of your resume/CV and salary requirements to the address below. When applying, please indicate the job and the location in the subject line of your e-mail. If this position is not for you and you know of someone who might be interested, please forward this to them.Jericho HR Groupwww.jerichohr.com
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Senior .NET Programmer/Business Analyst in Dallas, TX
MUST BE A US CITIZENMUST HAVE STABLE TENOR (NO CONTRACTING BACKGROUNDS)*THIS IS A NON SMOKING, SHIRT AND TIE/BUSINESS ATTIRE ENVIRONMENT*Description:This is a mixed role that will include C#.Net Development but also work as a business analyst pulling the requirements from the business side, documenting it, then taking it to code. You will also be on call on a rotating shift for support.Required Skills:3 years experience with C#.Net2 years experience in a business analyst roleMust be a non-smoker (neither past nor present)Desired Skills:Experience with BizTalkExperience with SharepointExperience with Dynamics AX
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Tivoli Sr. Monitoring Specialist in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
**REMOTE WORK OPPORTUNITY AVAILABLE**
May perform one or more of the following:
This position is responsible for understanding and operating the implementation of complex Tivoli v6 environment in support of enterprise monitoring.This includes working with business analysts, technicians, and customers to design, configure, and monitoring rules and definitions.
Technical Requirements:
5+ year’s infrastructure experience Tivoli 6 including Tivoli Console with 5 years installing, configuring, and administering various monitoring, notification, and event management tools.
Having ITIL v3 knowledge is considered a plus.
Position level is dependent on candidate’s level of experience.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
All other duties as assigned.
Experience: See job description
Apply to this job
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
**REMOTE WORK OPPORTUNITY AVAILABLE**
May perform one or more of the following:
This position is responsible for understanding and operating the implementation of complex Tivoli v6 environment in support of enterprise monitoring.This includes working with business analysts, technicians, and customers to design, configure, and monitoring rules and definitions.
Technical Requirements:
5+ year’s infrastructure experience Tivoli 6 including Tivoli Console with 5 years installing, configuring, and administering various monitoring, notification, and event management tools.
Having ITIL v3 knowledge is considered a plus.
Position level is dependent on candidate’s level of experience.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
All other duties as assigned.
Experience: See job description
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Linux Systems Administrator in Dallas, TX
Linux Systems Administrator ? Dallas, Texas Pay ? Open/Negotiable Length ? No end date Location ? Dallas, Texas Description The systems are IBM Blades and IBM System x (Intel-based) Servers as well as NetApp and IBM storage (DS8300).The software and main focus is in on Redhat Linux (Enterprise 4 AS). A good systems administrator with Linux is key. Storage experience with NetApp a big plus. Will support Linux Cluster at client site. The work to be performed as a part of the services includes the following for the production environment: 1. System operations and maintenance2. Proactive problem identification and avoidance3. Reactive problem management (issue detection and resolution)4. System/application performance monitoring.5. System/application optimization.6. Coordination with core application suppliers.The system is to consist of the following: 1. Blade Center H (with Cisco Gigabit fiber network modules) & Blade server HS21 X series 37552. DS8300 San Storage3. NAS gateways4. TotalStorage SAN switches5. Red Hat Enterprise Linux OS CTG INFORMATION For over 40 years, CTG provides industry-specific IT consulting to help our clients use technology as a competitive advantage. Based in an international network of offices throughout North America and Europe, CTG delivers high-value solutions and services when and where our clients need them. CTG is hiring IT professionals to join our growing team of quality consultants. You'll work with experienced recruiters who are experts in the market and who'll help you find the perfect job match so you can soar in your career. As a CTG employee, you'll work for our customers on a contract or project basis at their work locations. CTG employees represent CTG to our clients and we understand that your success is our success. As a result, we work hard to provide programs and processes to support you in performing your job, honing your skills, and advancing in your career. With over 40 years of experience in the IT staffing and consulting industry, CTG is skilled at placing people like you in jobs they love. ABOUT CTG CTG provides high value, industry-specific IT solutions and services that help our clients achieve competitive advantage. CTG combines in-depth understanding of our clients' businesses with a full range of integrated offerings, best practices, and proprietary methodologies supported by an ISO 9001:2000-certified management system. CTG's customer base includes many Fortune 1000 corporations, major pharmaceutical companies, and leading health care providers. Headquartered in Western New York, CTG employs thousands of IT professionals through an international network of offices throughout North America and Western Europe. CTG at a glance: ? Founded in 1966. ? Named by Business 2.0 as one of the top 100 fastest growing public technology companies over the last three years. ? Named a top 20 health care IT consulting firm by Modern Healthcare. ? Business and financial stability supported by low debt and excellent customer relationships with large, financially strong companies. Please send resume to Scott Tewksbury, Sr. Technical Recruiter @ (see below)
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Thursday, December 10, 2009
Senior .NET Programmer/Business Analyst in Dallas, TX
MUST BE A US CITIZENMUST HAVE STABLE TENOR (NO CONTRACTING BACKGROUNDS)*THIS IS A NON SMOKING, SHIRT AND TIE/BUSINESS ATTIRE ENVIRONMENT*Description:This is a mixed role that will include C#.Net Development but also work as a business analyst pulling the requirements from the business side, documenting it, then taking it to code. You will also be on call on a rotating shift for support.Required Skills:3 years experience with C#.Net2 years experience in a business analyst roleMust be a non-smoker (neither past nor present)Desired Skills:Experience with BizTalkExperience with SharepointExperience with Dynamics AX
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Cisco IVR Engineer in Dallas, TX
This is a contract opening for a CCNA, Cisco IVR expert.
REQUIREMENTS:
Must have 3 years experience in CISCO IP-IVR/CVP Application performance design, development, integration, and support functions which must include 3 years of CISCO IPCC/IP-IVR/ICM Scripting (Each additional year of specified experience will substitute for each year of required education up to three (3) years.)
Working knowledge of VoiceXML
Working knowledge of Cisco IP Telephony systems including Cisco CCM 3.3, Cisco CVP/ICM Enterprise call routing, Unified CallManager/CallManager Express, Cisco Unity Messaging 4.1
Demonstrated knowledge of Cisco Unity Architecture deployment (support and administration experience preferred)
Demonstrated knowledge of CISCO IPCC Solution Architecture and Integration, Cisco IP Dialer development and support
Familiarity with H.323, SIP and/or MGCP protocols, CTI/CTIOS and CISCO Translation Routing
Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis
ITIL Framework awareness
Experience with CISCO data model and reporting, DB performance tuning
Demonstrated knowledge of call center operational dynamics as it relates to design, and implementation of ACD, CTI, Network Routing, reporting utilizing Cisco Unified CCE solutions
Experience monitoring and reporting applications
Excellent written and verbal communication skills (technical documentation and client communication)
Bachelors Degree in Computer Science, Engineering, Math, Business or IT related field
CCNA is required
CCVP, or CCIE, Cisco IP Contact Center Specialist or Cisco Unity Support Specialist preferred
Apply to this job
REQUIREMENTS:
Must have 3 years experience in CISCO IP-IVR/CVP Application performance design, development, integration, and support functions which must include 3 years of CISCO IPCC/IP-IVR/ICM Scripting (Each additional year of specified experience will substitute for each year of required education up to three (3) years.)
Working knowledge of VoiceXML
Working knowledge of Cisco IP Telephony systems including Cisco CCM 3.3, Cisco CVP/ICM Enterprise call routing, Unified CallManager/CallManager Express, Cisco Unity Messaging 4.1
Demonstrated knowledge of Cisco Unity Architecture deployment (support and administration experience preferred)
Demonstrated knowledge of CISCO IPCC Solution Architecture and Integration, Cisco IP Dialer development and support
Familiarity with H.323, SIP and/or MGCP protocols, CTI/CTIOS and CISCO Translation Routing
Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis
ITIL Framework awareness
Experience with CISCO data model and reporting, DB performance tuning
Demonstrated knowledge of call center operational dynamics as it relates to design, and implementation of ACD, CTI, Network Routing, reporting utilizing Cisco Unified CCE solutions
Experience monitoring and reporting applications
Excellent written and verbal communication skills (technical documentation and client communication)
Bachelors Degree in Computer Science, Engineering, Math, Business or IT related field
CCNA is required
CCVP, or CCIE, Cisco IP Contact Center Specialist or Cisco Unity Support Specialist preferred
Apply to this job
Tivoli Sr. Monitoring Specialist in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
**REMOTE WORK OPPORTUNITY AVAILABLE**
May perform one or more of the following:
This position is responsible for understanding and operating the implementation of complex Tivoli v6 environment in support of enterprise monitoring.This includes working with business analysts, technicians, and customers to design, configure, and monitoring rules and definitions.
Technical Requirements:
5+ year’s infrastructure experience Tivoli 6 including Tivoli Console with 5 years installing, configuring, and administering various monitoring, notification, and event management tools.
Having ITIL v3 knowledge is considered a plus.
Position level is dependent on candidate’s level of experience.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
All other duties as assigned.
Experience: See job description
Apply to this job
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
**REMOTE WORK OPPORTUNITY AVAILABLE**
May perform one or more of the following:
This position is responsible for understanding and operating the implementation of complex Tivoli v6 environment in support of enterprise monitoring.This includes working with business analysts, technicians, and customers to design, configure, and monitoring rules and definitions.
Technical Requirements:
5+ year’s infrastructure experience Tivoli 6 including Tivoli Console with 5 years installing, configuring, and administering various monitoring, notification, and event management tools.
Having ITIL v3 knowledge is considered a plus.
Position level is dependent on candidate’s level of experience.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
All other duties as assigned.
Experience: See job description
Apply to this job
Ecommerce Business Analyst in Dallas, TX
Duration: 3 month temp to permLocation: Downtown DallasPay: $37/hr W2 (Must be Green Card or US Citizen)MUST HAVE A CLEAN CRIMINAL HISTORY*We are looking for a candidate who has experience working on global website projects as a Business AnalystRequirements/Responsibilities:5+ years experience on web development projects in a Business Analyst roleStrong experience for large scale web based software development projectsExperience working in an Agile environmnetBachelors Degree Required
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PeopleSoft Recruiting and Admissions Functional Lead in Dallas, TX
Job Description PeopleSoft Recruiting and Admissions Functional Lead Dallas, TX 7+ years experience $92-99k+ Perm Opportunity. Interviewing ASAP Great Benefits, 401k, State Holidays, No State Income Tax, Stable Oraganization, Well Funded Contact Ryan Radtke (see below) Apex Systems, Inc. is an Equal Opportunity Employer and encourages minority and female applicants to apply.
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Sr. Solaris - Systems Administrator in Dallas, TX
NO h1/subs! Full-time, Sr. Solaris Sys/Admin position in Dallas paying $90-110K base + 19% bonus. Client is over 50 years old and highly profitable. Requirements:(1) Immigration: US Citizenship or Green Card or EAD(2) Your primary residence: You must currently live in the area (3) Unix sys/admin: 7+ years (4) Sun/Solaris sys/admin: 5+ years (your forte must be in Solaris) (5) Solaris v.10: 2+ years (6) Solaris v.9: 3+ years (7) Korn Shell Scripting: 5+ years(8) Perl Shell Scripting: 5+ years(9) Experience using 2 of these: Veritas Netbackup; NetApp; or Solaris Source Containers/Zones Nice-to-have (not required but you be working with these):* SAN* NetApp experience in a multi-protocol environment* WebLogic* Application Administration* BMC Control-M* Foglight* SunOne Webserver* NAS (Network-attached storage)* Disaster recovery design* Experience designing, implementing and administering high-availability environments Compensation:Base: $90 - 110K baseBonus: 19% Benefits: Excellent benefits including 3 weeks vacation Other: View full write-up under the Miscellaneous tab at our website.
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Information Management Director in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
NO REMOTE WORK OPPORTUNITY,NO RELOCATION ASSISTANCE.
May perform one or more of the following:
REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES*
May be responsible for the planning, development, implementation, and maintenance of a major ACS’ internal initiative, selecting and directing subordinate and/or dotted line personnel for this purpose.
May act as the corporate point-of-contact for ACS and client personnel on all activities related to a major Company-wide initiative, e.g., quality, software development.
Keeps apprised of developments affecting area of expertise/client base.Investigates new issues and makes recommendations to senior management.Regularly seeks opportunities to improve ACS’ capabilities in area of expertise.
Serves as a technical expert applying comprehensive technical skills and abilities to unique/important projects.
Writes and maintains the most complex business or scientific applications programs.Performs the most complex technical support functions requiring a comprehensive knowledge of a specialty area.Performs the most complex systems analysis projects.
Performs or leads the performance of the most complex definition of user functional requirements.Performs or leads the performance of the most complex feasibility studies, life cycle analysis, and/or cost/benefit studies.May perform the most complex systems design work.
May assume functional responsibility for specific tasks or projects and instruct, direct and/or check the work of others.May participate in the employee selection process and/or provide input for performance appraisals of affected personnel.
May make high-level technical presentations to management and/or customers.
May research, write, or lead technical proposals that require high level of specific technical or client expertise. In doing so, plans and establishes technical priorities and manpower utilization of affected technical component.
May market new or follow-on contracts where technical leadership or knowledge of client needs provide ACS with an opportunity to significantly grow or leverage capabilities.
Keeps apprised of developments affecting area of expertise/client base.Investigates new issues and makes recommendations to senior management.Regularly seeks opportunities to improve ACS’ capabilities in area of expertise.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Bachelor’s degree in a related field, or equivalent work experience.Graduate degree preferred.
Minimum of 7 years of related technical experience, reflecting state-of-the-art knowledge.
Ability to apply and use advanced knowledge and techniques (e.g. programming/analysis, engineering, technical support, and/or systems analysis) in a customer-focused, quality-oriented environment.
Proficiency using personal computer, and associated work station/computer-assisted tools, etc.
Ability to clearly and persuasively communicate complex technical issues in order to write technical reports, make oral presentations, formulate contract or task scope and objectives, and establish procedures for highly complex technical systems with management, peers and/or clients.
Flexibility/ability to adapt to change and apply knowledge to a competitive business environment.
Ability to effectively work as part of a technical, proposal, or marketing team.
Demonstrated experience with client engineering tools such as Microsoft SMS, SCCM and other related products.
A comprehensive and in-depth knowledge of advanced computing processes and technology including, various PC hardware make/model,PC software deployment technology, PC image development/management technology, PC security practices to include virus protection technology, asset management/disposal processes, Peripherals technology/support, PDA technology/support, Remote Communication Software (RAS) technology/support,andPC IMAC Support.(Specifics are defined/vary by applicable end-user area.)
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
All other duties as assigned.
Experience: See job description
Apply to this job
NO REMOTE WORK OPPORTUNITY,NO RELOCATION ASSISTANCE.
May perform one or more of the following:
REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES*
May be responsible for the planning, development, implementation, and maintenance of a major ACS’ internal initiative, selecting and directing subordinate and/or dotted line personnel for this purpose.
May act as the corporate point-of-contact for ACS and client personnel on all activities related to a major Company-wide initiative, e.g., quality, software development.
Keeps apprised of developments affecting area of expertise/client base.Investigates new issues and makes recommendations to senior management.Regularly seeks opportunities to improve ACS’ capabilities in area of expertise.
Serves as a technical expert applying comprehensive technical skills and abilities to unique/important projects.
Writes and maintains the most complex business or scientific applications programs.Performs the most complex technical support functions requiring a comprehensive knowledge of a specialty area.Performs the most complex systems analysis projects.
Performs or leads the performance of the most complex definition of user functional requirements.Performs or leads the performance of the most complex feasibility studies, life cycle analysis, and/or cost/benefit studies.May perform the most complex systems design work.
May assume functional responsibility for specific tasks or projects and instruct, direct and/or check the work of others.May participate in the employee selection process and/or provide input for performance appraisals of affected personnel.
May make high-level technical presentations to management and/or customers.
May research, write, or lead technical proposals that require high level of specific technical or client expertise. In doing so, plans and establishes technical priorities and manpower utilization of affected technical component.
May market new or follow-on contracts where technical leadership or knowledge of client needs provide ACS with an opportunity to significantly grow or leverage capabilities.
Keeps apprised of developments affecting area of expertise/client base.Investigates new issues and makes recommendations to senior management.Regularly seeks opportunities to improve ACS’ capabilities in area of expertise.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Bachelor’s degree in a related field, or equivalent work experience.Graduate degree preferred.
Minimum of 7 years of related technical experience, reflecting state-of-the-art knowledge.
Ability to apply and use advanced knowledge and techniques (e.g. programming/analysis, engineering, technical support, and/or systems analysis) in a customer-focused, quality-oriented environment.
Proficiency using personal computer, and associated work station/computer-assisted tools, etc.
Ability to clearly and persuasively communicate complex technical issues in order to write technical reports, make oral presentations, formulate contract or task scope and objectives, and establish procedures for highly complex technical systems with management, peers and/or clients.
Flexibility/ability to adapt to change and apply knowledge to a competitive business environment.
Ability to effectively work as part of a technical, proposal, or marketing team.
Demonstrated experience with client engineering tools such as Microsoft SMS, SCCM and other related products.
A comprehensive and in-depth knowledge of advanced computing processes and technology including, various PC hardware make/model,PC software deployment technology, PC image development/management technology, PC security practices to include virus protection technology, asset management/disposal processes, Peripherals technology/support, PDA technology/support, Remote Communication Software (RAS) technology/support,andPC IMAC Support.(Specifics are defined/vary by applicable end-user area.)
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
All other duties as assigned.
Experience: See job description
Apply to this job
Technical Support Analyst (Help Desk) in Dallas, TX
Technical Support Analyst (Help Desk)Location: Dallas, TXOur client delivers market leading Service Management solutions that enable organizations to automate business processes and provide first class customer service.This is a first/second line support role so technical and customer facing all rolled into one. Although this is an office based role, it would be nice for this person from time to time be available for other activities (installation, training, on-site trouble shooting, web demo's of the products etc) so someone presentable, articulate and mobile, and would be willing to do the odd bit of traveling if required. Career progression could be into technical consulting or sales support (pre-sales).Duties and ResponsibilitiesThe role is to provide first-line and second-line technical supports, assisting our clients resolve problems with our products and solutions. Support provision will be via telephone, e-mail and other electronic systems and you will be working as part of our global technical support team.We are looking for an exciting, technically able self-starter with initiative and a desire to join us, who can take ownership of the role. The right candidate will excel in supporting our customers getting the very best from our software solutions. Full training, both formal and on-the-job will be provided on our products, technologies and systems. • Liaise with the UK Development and Product management team with regard to product specifications, product testing and bug resolution.• Work with the US presales, new business and operations team to ensure company success.Personal & Professional Skill Requirement• Bachelors degree in Computer Science or MIS preferred, or equivalent experience• Professional telephone and customer care etiquette and good communication skills absolutely essential.• Demonstrable analytical and problem solving skills in a software environment essential.Technical Skill Requirement• Comprehensive knowledge of Microsoft operating systems, PC's and Windows networking in a corporate environment.• Experience with any SQL databases and administration of the same (any one of Oracle, MS SQL, MySQL, etc)• Good knowledge of TCP/IP networking• Good understanding of web technologies essential, HTML, JavaScript, and either PHP or ASP/ASP.NET required.• Any other programming experience in an event driven forms environment advantageous.• Experience using Helpdesk / Service Desk software essential, previous experience supporting the same.• ERP support• ITIL certified is very desirableThe ideal candidate should have a minimum 2-3 years supporting some form of enterprise class software application.Ideal candidate will be high energy and open to wearing multiple hats.The chosen candidate must be open to spending their initial 3 months in the UK for training purposes.For the right candidate, this is an opportunity to join a successful, growing software company with real ambition and drive for growth and success. If you are looking to become part of a world-class software company and are looking for a genuine opportunity to make your mark within a stable and mature company with a growth mentality, then we would love to talk to you.If you are interested and qualified, please send a "Word" copy of your resume/CV and salary requirements to the address below. When applying, please indicate the job and the location in the subject line of your e-mail. If this position is not for you and you know of someone who might be interested, please forward this to them.Jericho HR Groupwww.jerichohr.com
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QA Program Manager in Dallas, TX
eConsultAmerica is a preferred vendor supplier on retainer with a leading global provider of information technology, consulting and business process outsourcing services. Our client is seeking an experienced and savvy QA Program Manager. These positions will be based in Hartford, CT, New York, NY and Toronto, Ontario Canada. These positions will require 50% - 100% travel. If you are interested please forward a brief cover-letter and your updated resume and I will respond back within one (1) business day. US Citizens or Green Card holders only apply. Position DetailsThe chosen candidate(s) for these positions must possess very strong project management skills with experience managing complex IT projects within an integrated programCandidates must have either financial, insurance and/or retail vertical market experience.Strong leadership skills, with proven ability to provide clear direction to set matrix resources are required.Experienced in use of PM tools to track all aspects of QA projects are essential in this role.QA/Test activities include: • design, develop and execute test strategies/plans• debug and troubleshoot• perform impact gap analysis• coordinate test resources• weekly status reporting• problem resolution and analysis• defect tracking and defect triage activities
Experience: Bachelors Degree is required.10 – 15 years of overall IT experience is required.10 years of consulting industry experience is required. Mid-range to large-scale consulting organizational experience is required.10 years of QA/Testing experience is required.4 years of project budget forecasting and planning of projects of $2 mil or more is required.3 years experience supervising and managing a team of 4 or more direct reports.2 years minimum experience in managing, planning, administering and/or executing Quality Assurance (QA) test activities during all test-related project phases, for one or more IT projects within client Very strong communications skills, verbal, written and interpersonal are essential in this role.Previous C-level communication with business, development, and senior management, on the progress of the Release Period project goals, objectives, and testing efforts is required.Strong presentation skills are mandatory in this role.PMP or PMI certification is highly preferred.Travel of 50% or more will be required.CompensationNegotiable
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Experience: Bachelors Degree is required.10 – 15 years of overall IT experience is required.10 years of consulting industry experience is required. Mid-range to large-scale consulting organizational experience is required.10 years of QA/Testing experience is required.4 years of project budget forecasting and planning of projects of $2 mil or more is required.3 years experience supervising and managing a team of 4 or more direct reports.2 years minimum experience in managing, planning, administering and/or executing Quality Assurance (QA) test activities during all test-related project phases, for one or more IT projects within client Very strong communications skills, verbal, written and interpersonal are essential in this role.Previous C-level communication with business, development, and senior management, on the progress of the Release Period project goals, objectives, and testing efforts is required.Strong presentation skills are mandatory in this role.PMP or PMI certification is highly preferred.Travel of 50% or more will be required.CompensationNegotiable
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Remedy Administrator in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
NO REMOTE WORK OPPORTUNITY, NO RELOCATION ASSISTANCE
May perform one or more of the following:
This position is responsible for maintaining an Enterprise implementation of Remedy for the ITIL service management processes.This includes supporting developers, business analysts and customers to configure implement and integrate the Remedy application to support the business needs.The ideal candidate will have 5+ years Remedy administration experience including experience in a CMMI level 3+ organizations.Position level is dependent on candidate’s level of experience.
RESPONSIBILITIES/DUTIES:
Maintain stable operation of the BMC Remedy ITSM systems and CMDB.
Maintain resilient Remedy infrastructure, resolve issues related to out of the box functionality and provide customer support.
Responsible for system configuration data and any changes to the system requiring systems administrative access.
Coordinate/perform major system upgrades
Install/Upgrade software on Sun Servers and application software for MidTier, ARS Server, Approval Server, ITSM suite (HD, AM, CM, SLA), Email Engine, and Flashboards
Maintain system configuration data within all applications in the ITSM suite (HD, AM, CM, SLA)
License management for all BMC Remedy products:
Work with Procurement for License key management
User license management (fixed and floating)
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
BMC training for ITSM preferred.
All other duties as assigned.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: See job description
Apply to this job
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
NO REMOTE WORK OPPORTUNITY, NO RELOCATION ASSISTANCE
May perform one or more of the following:
This position is responsible for maintaining an Enterprise implementation of Remedy for the ITIL service management processes.This includes supporting developers, business analysts and customers to configure implement and integrate the Remedy application to support the business needs.The ideal candidate will have 5+ years Remedy administration experience including experience in a CMMI level 3+ organizations.Position level is dependent on candidate’s level of experience.
RESPONSIBILITIES/DUTIES:
Maintain stable operation of the BMC Remedy ITSM systems and CMDB.
Maintain resilient Remedy infrastructure, resolve issues related to out of the box functionality and provide customer support.
Responsible for system configuration data and any changes to the system requiring systems administrative access.
Coordinate/perform major system upgrades
Install/Upgrade software on Sun Servers and application software for MidTier, ARS Server, Approval Server, ITSM suite (HD, AM, CM, SLA), Email Engine, and Flashboards
Maintain system configuration data within all applications in the ITSM suite (HD, AM, CM, SLA)
License management for all BMC Remedy products:
Work with Procurement for License key management
User license management (fixed and floating)
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
BMC training for ITSM preferred.
All other duties as assigned.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: See job description
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Wednesday, December 09, 2009
Lead Cisco Network Engineer in Dallas, TX
Modis is currently seeking a qualified Lead Cisco Network Engineer for an exciting contract opportunity with our client in the Dallas, TX area. PROJECT DESCRIPTION The Lead Cisco Network Engineer will be providing Tier 4 configuration and technical support for a variety of Federal customers. Day to day activities will be to provide root-cause analysis, problem isolation/determination and high-end technical support for complex issues related to LAN/WAN Networks, MPLS (Core & Edge), Cisco Routers, Cisco Switches and some security/Firewall devices. The position requires a very strong background in Cisco Data Networking with practical hands-on experience troubleshooting complex issues with MPLS technologies. This Senior-level role will also involve supporting the overall network infrastructure through network traffic management, network performance analysis, network capacity analysis and future network capacity planning. Tools include: Ethereal, Wireshark, Sniffers, SolarWinds, HP Openview, QoS, Load Balancers The candidate for this role must also be equipped to handle business consulting in the areas of Change Management, Network Traffic Analysis, Network Performance Management, Capacity Planning and Network Diagnostics. A minimum of 7-10 years experience and an active Cisco CCNP Certification are mandatory requirements. Candidates with a CCIE Written or Lab Certification are highly preferred. Please note that due to the Federal customer requirements, candidates MUST be a US Citizen with the eligibility to obtain government security clearance REQUIRED SKILLS - Bachelors Degree with a minimum of 7-10 years experience - Active CCNP Certification or higher - Expert hands-on experience with Cisco Routers and Switches - Advanced experience in troubleshooting MPLS - Strong Network Management and Analysis skills (Traffic & Capacity performance analysis) - Exceptional professional skills (communication, project leadership, documentation, etc) ADDITIONAL INFORMATION & HOW TO APPLY This position is expected to start immediately and last for an initial duration of 12 months with a high likelihood of long-term contract extension. All qualified individuals are invited to apply to (see below) for immediate consideration! Please send your most recently updated MS Word resume, contact information and compensation expectations. Local Dallas, TX candidates are preferred. Candidates applying from outside the Dallas must be willing to conduct and in-person interview and relocate to Dallas at his/her own expense. Straight Pay Rate: $55-$65/hour Employment Type: 12 Months + Location: Dallas, TX
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Information Management Director in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
NO REMOTE WORK OPPORTUNITY,NO RELOCATION ASSISTANCE.
May perform one or more of the following:
REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES*
May be responsible for the planning, development, implementation, and maintenance of a major ACS’ internal initiative, selecting and directing subordinate and/or dotted line personnel for this purpose.
May act as the corporate point-of-contact for ACS and client personnel on all activities related to a major Company-wide initiative, e.g., quality, software development.
Keeps apprised of developments affecting area of expertise/client base.Investigates new issues and makes recommendations to senior management.Regularly seeks opportunities to improve ACS’ capabilities in area of expertise.
Serves as a technical expert applying comprehensive technical skills and abilities to unique/important projects.
Writes and maintains the most complex business or scientific applications programs.Performs the most complex technical support functions requiring a comprehensive knowledge of a specialty area.Performs the most complex systems analysis projects.
Performs or leads the performance of the most complex definition of user functional requirements.Performs or leads the performance of the most complex feasibility studies, life cycle analysis, and/or cost/benefit studies.May perform the most complex systems design work.
May assume functional responsibility for specific tasks or projects and instruct, direct and/or check the work of others.May participate in the employee selection process and/or provide input for performance appraisals of affected personnel.
May make high-level technical presentations to management and/or customers.
May research, write, or lead technical proposals that require high level of specific technical or client expertise. In doing so, plans and establishes technical priorities and manpower utilization of affected technical component.
May market new or follow-on contracts where technical leadership or knowledge of client needs provide ACS with an opportunity to significantly grow or leverage capabilities.
Keeps apprised of developments affecting area of expertise/client base.Investigates new issues and makes recommendations to senior management.Regularly seeks opportunities to improve ACS’ capabilities in area of expertise.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Bachelor’s degree in a related field, or equivalent work experience.Graduate degree preferred.
Minimum of 7 years of related technical experience, reflecting state-of-the-art knowledge.
Ability to apply and use advanced knowledge and techniques (e.g. programming/analysis, engineering, technical support, and/or systems analysis) in a customer-focused, quality-oriented environment.
Proficiency using personal computer, and associated work station/computer-assisted tools, etc.
Ability to clearly and persuasively communicate complex technical issues in order to write technical reports, make oral presentations, formulate contract or task scope and objectives, and establish procedures for highly complex technical systems with management, peers and/or clients.
Flexibility/ability to adapt to change and apply knowledge to a competitive business environment.
Ability to effectively work as part of a technical, proposal, or marketing team.
Demonstrated experience with client engineering tools such as Microsoft SMS, SCCM and other related products.
A comprehensive and in-depth knowledge of advanced computing processes and technology including, various PC hardware make/model,PC software deployment technology, PC image development/management technology, PC security practices to include virus protection technology, asset management/disposal processes, Peripherals technology/support, PDA technology/support, Remote Communication Software (RAS) technology/support,andPC IMAC Support.(Specifics are defined/vary by applicable end-user area.)
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
All other duties as assigned.
Experience: See job description
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NO REMOTE WORK OPPORTUNITY,NO RELOCATION ASSISTANCE.
May perform one or more of the following:
REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES*
May be responsible for the planning, development, implementation, and maintenance of a major ACS’ internal initiative, selecting and directing subordinate and/or dotted line personnel for this purpose.
May act as the corporate point-of-contact for ACS and client personnel on all activities related to a major Company-wide initiative, e.g., quality, software development.
Keeps apprised of developments affecting area of expertise/client base.Investigates new issues and makes recommendations to senior management.Regularly seeks opportunities to improve ACS’ capabilities in area of expertise.
Serves as a technical expert applying comprehensive technical skills and abilities to unique/important projects.
Writes and maintains the most complex business or scientific applications programs.Performs the most complex technical support functions requiring a comprehensive knowledge of a specialty area.Performs the most complex systems analysis projects.
Performs or leads the performance of the most complex definition of user functional requirements.Performs or leads the performance of the most complex feasibility studies, life cycle analysis, and/or cost/benefit studies.May perform the most complex systems design work.
May assume functional responsibility for specific tasks or projects and instruct, direct and/or check the work of others.May participate in the employee selection process and/or provide input for performance appraisals of affected personnel.
May make high-level technical presentations to management and/or customers.
May research, write, or lead technical proposals that require high level of specific technical or client expertise. In doing so, plans and establishes technical priorities and manpower utilization of affected technical component.
May market new or follow-on contracts where technical leadership or knowledge of client needs provide ACS with an opportunity to significantly grow or leverage capabilities.
Keeps apprised of developments affecting area of expertise/client base.Investigates new issues and makes recommendations to senior management.Regularly seeks opportunities to improve ACS’ capabilities in area of expertise.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Bachelor’s degree in a related field, or equivalent work experience.Graduate degree preferred.
Minimum of 7 years of related technical experience, reflecting state-of-the-art knowledge.
Ability to apply and use advanced knowledge and techniques (e.g. programming/analysis, engineering, technical support, and/or systems analysis) in a customer-focused, quality-oriented environment.
Proficiency using personal computer, and associated work station/computer-assisted tools, etc.
Ability to clearly and persuasively communicate complex technical issues in order to write technical reports, make oral presentations, formulate contract or task scope and objectives, and establish procedures for highly complex technical systems with management, peers and/or clients.
Flexibility/ability to adapt to change and apply knowledge to a competitive business environment.
Ability to effectively work as part of a technical, proposal, or marketing team.
Demonstrated experience with client engineering tools such as Microsoft SMS, SCCM and other related products.
A comprehensive and in-depth knowledge of advanced computing processes and technology including, various PC hardware make/model,PC software deployment technology, PC image development/management technology, PC security practices to include virus protection technology, asset management/disposal processes, Peripherals technology/support, PDA technology/support, Remote Communication Software (RAS) technology/support,andPC IMAC Support.(Specifics are defined/vary by applicable end-user area.)
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
All other duties as assigned.
Experience: See job description
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Software Development Manager in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
May perform one or more of the following:
In this key management role you must have the ability to be a hands-on technical manager and have the ability to lead a software development team of at least 5-10 software developers.The team is responsible for delivering and supporting ACS’s Service Management platform.This includes working with business analysts, developers, and customers to design, metrics and reports.The ideal candidate will have 6+ years development experience executing against all phases of the SW development lifecycle.Ideally it will include experience in a CMMI level 3+ organizations.Position level is dependent on candidate’s level of experience.
Primary Experience:
3+ years experience as a team lead or manager
5+ years development experience
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Strong project, organizational, verbal, and written communication skills
1+ years Business Analysis experience
2+ years report or data warehouse development
2+ years data analysis/data modeling experience
Secondary Experience:
1+ years Business Objects or other warehouse technology
2+ years experience with SQL, stored procedures, and triggers
1+ years ETL experience
1+ years Java development experience
Test plan development
Experience with COTS package implementations, 4GL languages and IDE
Change Control, version control, build, and configuration management
Oracle OWB experience
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
All other duties as assigned.
Experience: See job description
Apply to this job
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
May perform one or more of the following:
In this key management role you must have the ability to be a hands-on technical manager and have the ability to lead a software development team of at least 5-10 software developers.The team is responsible for delivering and supporting ACS’s Service Management platform.This includes working with business analysts, developers, and customers to design, metrics and reports.The ideal candidate will have 6+ years development experience executing against all phases of the SW development lifecycle.Ideally it will include experience in a CMMI level 3+ organizations.Position level is dependent on candidate’s level of experience.
Primary Experience:
3+ years experience as a team lead or manager
5+ years development experience
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Strong project, organizational, verbal, and written communication skills
1+ years Business Analysis experience
2+ years report or data warehouse development
2+ years data analysis/data modeling experience
Secondary Experience:
1+ years Business Objects or other warehouse technology
2+ years experience with SQL, stored procedures, and triggers
1+ years ETL experience
1+ years Java development experience
Test plan development
Experience with COTS package implementations, 4GL languages and IDE
Change Control, version control, build, and configuration management
Oracle OWB experience
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
All other duties as assigned.
Experience: See job description
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Cisco IVR Engineer in Dallas, TX
This is a contract opening for a CCNA, Cisco IVR expert.
REQUIREMENTS:
Must have 3 years experience in CISCO IP-IVR/CVP Application performance design, development, integration, and support functions which must include 3 years of CISCO IPCC/IP-IVR/ICM Scripting (Each additional year of specified experience will substitute for each year of required education up to three (3) years.)
Working knowledge of VoiceXML
Working knowledge of Cisco IP Telephony systems including Cisco CCM 3.3, Cisco CVP/ICM Enterprise call routing, Unified CallManager/CallManager Express, Cisco Unity Messaging 4.1
Demonstrated knowledge of Cisco Unity Architecture deployment (support and administration experience preferred)
Demonstrated knowledge of CISCO IPCC Solution Architecture and Integration, Cisco IP Dialer development and support
Familiarity with H.323, SIP and/or MGCP protocols, CTI/CTIOS and CISCO Translation Routing
Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis
ITIL Framework awareness
Experience with CISCO data model and reporting, DB performance tuning
Demonstrated knowledge of call center operational dynamics as it relates to design, and implementation of ACD, CTI, Network Routing, reporting utilizing Cisco Unified CCE solutions
Experience monitoring and reporting applications
Excellent written and verbal communication skills (technical documentation and client communication)
Bachelors Degree in Computer Science, Engineering, Math, Business or IT related field
CCNA is required
CCVP, or CCIE, Cisco IP Contact Center Specialist or Cisco Unity Support Specialist preferred
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REQUIREMENTS:
Must have 3 years experience in CISCO IP-IVR/CVP Application performance design, development, integration, and support functions which must include 3 years of CISCO IPCC/IP-IVR/ICM Scripting (Each additional year of specified experience will substitute for each year of required education up to three (3) years.)
Working knowledge of VoiceXML
Working knowledge of Cisco IP Telephony systems including Cisco CCM 3.3, Cisco CVP/ICM Enterprise call routing, Unified CallManager/CallManager Express, Cisco Unity Messaging 4.1
Demonstrated knowledge of Cisco Unity Architecture deployment (support and administration experience preferred)
Demonstrated knowledge of CISCO IPCC Solution Architecture and Integration, Cisco IP Dialer development and support
Familiarity with H.323, SIP and/or MGCP protocols, CTI/CTIOS and CISCO Translation Routing
Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis
ITIL Framework awareness
Experience with CISCO data model and reporting, DB performance tuning
Demonstrated knowledge of call center operational dynamics as it relates to design, and implementation of ACD, CTI, Network Routing, reporting utilizing Cisco Unified CCE solutions
Experience monitoring and reporting applications
Excellent written and verbal communication skills (technical documentation and client communication)
Bachelors Degree in Computer Science, Engineering, Math, Business or IT related field
CCNA is required
CCVP, or CCIE, Cisco IP Contact Center Specialist or Cisco Unity Support Specialist preferred
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Remedy Developer in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
All other duties as assigned.
May perform one or more of the following:
This position is responsible for the implementation and enhancement of the Remedy ITSM application.This includes working with business analysts and customers to design, configure, and integrate the Remedy application.The ideal candidate will have 5+ years development experience including experience in a CMMI level 3+ organizations.Position level is dependent on candidate’s level of experience.
Primary Experience:
2+ years Remedy or ServiceCenter design, development (forms, active links and filters) , configuration, and integration
5+ years structured analysis and design
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Secondary Experience:
Test plan development
Experience with SQL, stored procedures, and triggers
Remedy Mid-Tier and Remedy Web Services experience.
Experience with COTS package implementations, 4GL languages and IDE
Data analysis/Data modeling experience
Change Control, version control, build, and configuration management
XML, JAVA
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: See job description
Apply to this job
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
All other duties as assigned.
May perform one or more of the following:
This position is responsible for the implementation and enhancement of the Remedy ITSM application.This includes working with business analysts and customers to design, configure, and integrate the Remedy application.The ideal candidate will have 5+ years development experience including experience in a CMMI level 3+ organizations.Position level is dependent on candidate’s level of experience.
Primary Experience:
2+ years Remedy or ServiceCenter design, development (forms, active links and filters) , configuration, and integration
5+ years structured analysis and design
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Secondary Experience:
Test plan development
Experience with SQL, stored procedures, and triggers
Remedy Mid-Tier and Remedy Web Services experience.
Experience with COTS package implementations, 4GL languages and IDE
Data analysis/Data modeling experience
Change Control, version control, build, and configuration management
XML, JAVA
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: See job description
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Technical Support Analyst (Help Desk) in Dallas, TX
Technical Support Analyst (Help Desk)Location: Dallas, TXOur client delivers market leading Service Management solutions that enable organizations to automate business processes and provide first class customer service.This is a first/second line support role so technical and customer facing all rolled into one. Although this is an office based role, it would be nice for this person from time to time be available for other activities (installation, training, on-site trouble shooting, web demo's of the products etc) so someone presentable, articulate and mobile, and would be willing to do the odd bit of traveling if required. Career progression could be into technical consulting or sales support (pre-sales).Duties and ResponsibilitiesThe role is to provide first-line and second-line technical supports, assisting our clients resolve problems with our products and solutions. Support provision will be via telephone, e-mail and other electronic systems and you will be working as part of our global technical support team.We are looking for an exciting, technically able self-starter with initiative and a desire to join us, who can take ownership of the role. The right candidate will excel in supporting our customers getting the very best from our software solutions. Full training, both formal and on-the-job will be provided on our products, technologies and systems. • Liaise with the UK Development and Product management team with regard to product specifications, product testing and bug resolution.• Work with the US presales, new business and operations team to ensure company success.Personal & Professional Skill Requirement• Bachelors degree in Computer Science or MIS preferred, or equivalent experience• Professional telephone and customer care etiquette and good communication skills absolutely essential.• Demonstrable analytical and problem solving skills in a software environment essential.Technical Skill Requirement• Comprehensive knowledge of Microsoft operating systems, PC's and Windows networking in a corporate environment.• Experience with any SQL databases and administration of the same (any one of Oracle, MS SQL, MySQL, etc)• Good knowledge of TCP/IP networking• Good understanding of web technologies essential, HTML, JavaScript, and either PHP or ASP/ASP.NET required.• Any other programming experience in an event driven forms environment advantageous.• Experience using Helpdesk / Service Desk software essential, previous experience supporting the same.• ERP support• ITIL certified is very desirableThe ideal candidate should have a minimum 2-3 years supporting some form of enterprise class software application.Ideal candidate will be high energy and open to wearing multiple hats.The chosen candidate must be open to spending their initial 3 months in the UK for training purposes.For the right candidate, this is an opportunity to join a successful, growing software company with real ambition and drive for growth and success. If you are looking to become part of a world-class software company and are looking for a genuine opportunity to make your mark within a stable and mature company with a growth mentality, then we would love to talk to you.If you are interested and qualified, please send a "Word" copy of your resume/CV and salary requirements to the address below. When applying, please indicate the job and the location in the subject line of your e-mail. If this position is not for you and you know of someone who might be interested, please forward this to them.Jericho HR Groupwww.jerichohr.com
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Remedy Developer in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
May perform one or more of the following:
This position is responsible for the implementation and enhancement of the Remedy ITSM application.This includes working with business analysts and customers to design, configure, and integrate the Remedy application.The ideal candidate will have 5+ years development experience including experience in a CMMI level 3+ organizations.Position level is dependent on candidate’s level of experience.
Primary Experience:
2+ years Remedy or ServiceCenter design, development (forms, active links and filters) , configuration, and integration
5+ years structured analysis and design
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Secondary Experience:
Test plan development
Experience with SQL, stored procedures, and triggers
Remedy Mid-Tier and Remedy Web Services experience.
Experience with COTS package implementations, 4GL languages and IDE
Data analysis/Data modeling experience
Change Control, version control, build, and configuration management
XML, JAVA
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
All other duties as assigned.
Experience: See job description
Apply to this job
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
May perform one or more of the following:
This position is responsible for the implementation and enhancement of the Remedy ITSM application.This includes working with business analysts and customers to design, configure, and integrate the Remedy application.The ideal candidate will have 5+ years development experience including experience in a CMMI level 3+ organizations.Position level is dependent on candidate’s level of experience.
Primary Experience:
2+ years Remedy or ServiceCenter design, development (forms, active links and filters) , configuration, and integration
5+ years structured analysis and design
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Secondary Experience:
Test plan development
Experience with SQL, stored procedures, and triggers
Remedy Mid-Tier and Remedy Web Services experience.
Experience with COTS package implementations, 4GL languages and IDE
Data analysis/Data modeling experience
Change Control, version control, build, and configuration management
XML, JAVA
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
All other duties as assigned.
Experience: See job description
Apply to this job
Sr. Reporting Business Analyst/Developer in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
May perform one or more of the following:
**NO REMOTE WORK OPTION**
Job Description:
This is aleadership positionrequiring excellent communication, business and technical skills. This position is responsible for gathering and defining requirements for the implementation of ITIL service management applications. This includes working with clients, process owners, and developers to deliver a solution which meets the business needs. The ideal candidate will have15+ years overall experience with at least 1 year in a CMMI level 3+ organization. Position level is dependent on candidate’s level of experience. Primary Experience:
10+ years experience as a business/systems analyst
3+ years developer experiencein Business Objects
3+ years developer experience preferably in PL SQL and/or Oracle
3+ years Report requirements and analysis
Strong understanding of ITIL Service Management processes
Excellentorganizational, verbal, and written communication skills
Experience developing and explaining metrics and statisticsto business users
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Ability to direct the work of others and manage the quality of deliverables.
Secondary Experience:
UAT Test plan development
1+ years Remedy ITSM 6.0+ experience
Business Objects experience
Process Reengineering, Data analysis
Technical Writing and Documentation
Oracle, SQL
End User Training
TQM, Six Sigma
Education: Bachelor's Degree in Computer Science orComputer Information Systems or related discipline.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
All other duties as assigned.
Experience: See job description
Apply to this job
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
May perform one or more of the following:
**NO REMOTE WORK OPTION**
Job Description:
This is aleadership positionrequiring excellent communication, business and technical skills. This position is responsible for gathering and defining requirements for the implementation of ITIL service management applications. This includes working with clients, process owners, and developers to deliver a solution which meets the business needs. The ideal candidate will have15+ years overall experience with at least 1 year in a CMMI level 3+ organization. Position level is dependent on candidate’s level of experience. Primary Experience:
10+ years experience as a business/systems analyst
3+ years developer experiencein Business Objects
3+ years developer experience preferably in PL SQL and/or Oracle
3+ years Report requirements and analysis
Strong understanding of ITIL Service Management processes
Excellentorganizational, verbal, and written communication skills
Experience developing and explaining metrics and statisticsto business users
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Ability to direct the work of others and manage the quality of deliverables.
Secondary Experience:
UAT Test plan development
1+ years Remedy ITSM 6.0+ experience
Business Objects experience
Process Reengineering, Data analysis
Technical Writing and Documentation
Oracle, SQL
End User Training
TQM, Six Sigma
Education: Bachelor's Degree in Computer Science orComputer Information Systems or related discipline.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
All other duties as assigned.
Experience: See job description
Apply to this job
MAC and Windows Consultant (Job #9696) in Dallas, TX
SmartSource, Inc is seeking a full time, preferably bilingual (Spanish and English) speaking IT Consultant that is Mac Certified or willing to become Mac Certified and equally comfortable with Windows environments.
This employee needs to be experienced in multiple platforms, administration, maintenance, implementation, networking, customer service, sales, proposals, and written/verbal communication.
Required Skills:
At least 3 years of experience supporting Mac desktop and 2 years of Mac server. We need at least 3 years of Windows experience and 2 years of Windows Server. Associates or equivalent desired.
Desired Skills:
Mac Certification, A+, Network +, MCSE, Cisco Certs, CCNA, or any other relevant Mac/Windows Certs. Any kind of Cisco training would be a plus.
Location: Dallas/Ft Worth Area - 75207
Contract to hire
To Be Considered, please send a word resume to Tricia:
Apply to this job
This employee needs to be experienced in multiple platforms, administration, maintenance, implementation, networking, customer service, sales, proposals, and written/verbal communication.
Required Skills:
At least 3 years of experience supporting Mac desktop and 2 years of Mac server. We need at least 3 years of Windows experience and 2 years of Windows Server. Associates or equivalent desired.
Desired Skills:
Mac Certification, A+, Network +, MCSE, Cisco Certs, CCNA, or any other relevant Mac/Windows Certs. Any kind of Cisco training would be a plus.
Location: Dallas/Ft Worth Area - 75207
Contract to hire
To Be Considered, please send a word resume to Tricia:
Apply to this job
Enterprise Automation Specialist in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
REMOTE WORK OPPORTUNITY AVAILABLE.
May perform one or more of the following:
This position is responsible for understanding and defining the implementation of OS monitoring in support of enterprise monitoring. This includes working with business analysts, technicians, and customers to design, configure, and implement monitoring and integrate with the Netcool application to support the business needs.The ideal candidate will have 5+ year’s infrastructure experience with 2 years installing, configuring, and administering various monitoring, notification, and event management tools.Having experience in a CMMI level 3+ organization is considered a plus.Position level is dependent on candidate’s level of experience.
Primary Experience:
· 2+ years combined experience with any - NetIQ/MOM/HP Openview - EMS tools
· 5+ years infrastructure experience
· 2+ years Server OS administration or Network Administration
· Strong understanding of protocols and technologies utilized in monitoring, SNMPv2, SNMPv3, Syslog, MIBs, Traps, etc.
· Good understanding of ITIL Service Management processes
· Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
· Ability to work independently as well as in a team setting
· Strong organizational, verbal, and written communication skills
Secondary Experience:
· Experience in Network, Security, Storage or other technical areas.
· Test plan development
· Coding/scripting experience (Perl, SQl, Shell, etc.)
· Change Control, version control, build, and configuration management.
· Experience with NetIQ, HpOV, MOM, Indicative, Nimm Soft, or Splunk is considered a plus.
· ITIL certifications seen as a plus
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
All other duties as assigned.
Experience: see job desc.
Apply to this job
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
REMOTE WORK OPPORTUNITY AVAILABLE.
May perform one or more of the following:
This position is responsible for understanding and defining the implementation of OS monitoring in support of enterprise monitoring. This includes working with business analysts, technicians, and customers to design, configure, and implement monitoring and integrate with the Netcool application to support the business needs.The ideal candidate will have 5+ year’s infrastructure experience with 2 years installing, configuring, and administering various monitoring, notification, and event management tools.Having experience in a CMMI level 3+ organization is considered a plus.Position level is dependent on candidate’s level of experience.
Primary Experience:
· 2+ years combined experience with any - NetIQ/MOM/HP Openview - EMS tools
· 5+ years infrastructure experience
· 2+ years Server OS administration or Network Administration
· Strong understanding of protocols and technologies utilized in monitoring, SNMPv2, SNMPv3, Syslog, MIBs, Traps, etc.
· Good understanding of ITIL Service Management processes
· Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
· Ability to work independently as well as in a team setting
· Strong organizational, verbal, and written communication skills
Secondary Experience:
· Experience in Network, Security, Storage or other technical areas.
· Test plan development
· Coding/scripting experience (Perl, SQl, Shell, etc.)
· Change Control, version control, build, and configuration management.
· Experience with NetIQ, HpOV, MOM, Indicative, Nimm Soft, or Splunk is considered a plus.
· ITIL certifications seen as a plus
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
All other duties as assigned.
Experience: see job desc.
Apply to this job
MicroStragety Developer/Analyst in Dallas, TX
MicroStrategy Developer/Analyst Responsibilities: Work with business users to determine requirements for data, reports, analysis, metadata, training, service levels, data quality, and performance Build schema and configuration objects including attributes, hierarchies, facts, metrics for the creation of reports Design logical data models from user report requirements for ETL development Work with ETL resources to translate logical data models to physical data models to ensure predictable report response time Maintain user security tables and add new users as required Facilitate user acceptance testing of newly developed reports Train new users, as required, on use of MicroStrategy Ensure MicroStrategy tool is up-to-date with respect to patches, fixes, etc. Function as key liaison to MicroStrategy technical support Required Skills: Must have at least 3-5 years experience with MicroStrategy 8.x (client is currently using version 9.0 Hotfix 1) Knowledge in MicroStrategy product architecture, deployment strategy and integration points Strong communication skills with an ability to effectively communicate with business users Ability to translate business needs into data analysis and reporting solutions Expertise with the MicroStrategy Business Intelligence suite Experience with MicroStrategy Report and OLAP services including Executive Dashboard and Scorecard development Experience designing and developing intelligent cubes Knowledge of ETL design and implementation including SQL Server Expert with object promotions and development best practices Excellent presentation skills (technical and non-technical) Experienced in developing and leading user training sessions Desired Skills: Retail industry experience Web development experience using ASP.NET for customizing MicroStrategy Web is a plus Experience with MicroStrategy 9
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Apply to this job
PeopleSoft Recruiting and Admissions Functional Lead in Dallas, TX
Job Description PeopleSoft Recruiting and Admissions Functional Lead Dallas, TX 7+ years experience $92-99k+ Perm Opportunity. Interviewing ASAP Great Benefits, 401k, State Holidays, No State Income Tax, Stable Oraganization, Well Funded Contact Ryan Radtke (see below) Apex Systems, Inc. is an Equal Opportunity Employer and encourages minority and female applicants to apply.
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Tuesday, December 08, 2009
Lead Cisco Network Engineer in Dallas, TX
Modis is currently seeking a qualified Lead Cisco Network Engineer for an exciting contract opportunity with our client in the Dallas, TX area. PROJECT DESCRIPTION The Lead Cisco Network Engineer will be providing Tier 4 configuration and technical support for a variety of Federal customers. Day to day activities will be to provide root-cause analysis, problem isolation/determination and high-end technical support for complex issues related to LAN/WAN Networks, MPLS (Core & Edge), Cisco Routers, Cisco Switches and some security/Firewall devices. The position requires a very strong background in Cisco Data Networking with practical hands-on experience troubleshooting complex issues with MPLS technologies. This Senior-level role will also involve supporting the overall network infrastructure through network traffic management, network performance analysis, network capacity analysis and future network capacity planning. Tools include: Ethereal, Wireshark, Sniffers, SolarWinds, HP Openview, QoS, Load Balancers The candidate for this role must also be equipped to handle business consulting in the areas of Change Management, Network Traffic Analysis, Network Performance Management, Capacity Planning and Network Diagnostics. A minimum of 7-10 years experience and an active Cisco CCNP Certification are mandatory requirements. Candidates with a CCIE Written or Lab Certification are highly preferred. Please note that due to the Federal customer requirements, candidates MUST be a US Citizen with the eligibility to obtain government security clearance REQUIRED SKILLS - Bachelors Degree with a minimum of 7-10 years experience - Active CCNP Certification or higher - Expert hands-on experience with Cisco Routers and Switches - Advanced experience in troubleshooting MPLS - Strong Network Management and Analysis skills (Traffic & Capacity performance analysis) - Exceptional professional skills (communication, project leadership, documentation, etc) ADDITIONAL INFORMATION & HOW TO APPLY This position is expected to start immediately and last for an initial duration of 12 months with a high likelihood of long-term contract extension. All qualified individuals are invited to apply to (see below) for immediate consideration! Please send your most recently updated MS Word resume, contact information and compensation expectations. Local Dallas, TX candidates are preferred. Candidates applying from outside the Dallas must be willing to conduct and in-person interview and relocate to Dallas at his/her own expense. Straight Pay Rate: $55-$65/hour Employment Type: 12 Months + Location: Dallas, TX
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Apply to this job
MAC and Windows Consultant (Job #9696) in Dallas, TX
SmartSource, Inc is seeking a full time, preferably bilingual (Spanish and English) speaking IT Consultant that is Mac Certified or willing to become Mac Certified and equally comfortable with Windows environments.
This employee needs to be experienced in multiple platforms, administration, maintenance, implementation, networking, customer service, sales, proposals, and written/verbal communication.
Required Skills:
At least 3 years of experience supporting Mac desktop and 2 years of Mac server. We need at least 3 years of Windows experience and 2 years of Windows Server. Associates or equivalent desired.
Desired Skills:
Mac Certification, A+, Network +, MCSE, Cisco Certs, CCNA, or any other relevant Mac/Windows Certs. Any kind of Cisco training would be a plus.
Location: Dallas/Ft Worth Area - 75207
Contract to hire
To Be Considered, please send a word resume to Tricia:
Apply to this job
This employee needs to be experienced in multiple platforms, administration, maintenance, implementation, networking, customer service, sales, proposals, and written/verbal communication.
Required Skills:
At least 3 years of experience supporting Mac desktop and 2 years of Mac server. We need at least 3 years of Windows experience and 2 years of Windows Server. Associates or equivalent desired.
Desired Skills:
Mac Certification, A+, Network +, MCSE, Cisco Certs, CCNA, or any other relevant Mac/Windows Certs. Any kind of Cisco training would be a plus.
Location: Dallas/Ft Worth Area - 75207
Contract to hire
To Be Considered, please send a word resume to Tricia:
Apply to this job
Report Developer in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
May perform one or more of the following:
Designing and producing consistent, reliable, efficient, and accurate reports and metrics for a variety of business needs.
Maintaining and modifying existing reports and metrics to maintain availability and enhance capabilities
Mapping business requirements to reports, documenting communications and directions, obtaining approval for final deliverable.
Gathering
Communicating status and issues in a timely and structured manner
The ideal candidate will have 7+ years overall experience with at least 1 year in a CMMI level 3+ organization. Position level is dependent on candidate’s level of experience.
Primary Experience:
3+ years of business / systems analysis experience
5+ years requirements gathering and documentation
5+ years of report development in Crystal Reports and/or Business Objects. Later versions preferred.
3+ years experience with SQL and relational databases (SQL Server and/or Oracle)
Demonstrated analytical thinking, adaptability, enthusiasm and motivation
Excellent communication and documentation skills
Ability to work independently as well as in a team
Secondary Experience:
Data Warehousing theory and skills
Remedy BMC skills and experience
Business Objects and/or Crystal Enterprise Administration
Business Objects Dashboarding and/or Universe Designer
Education:
Bachelor's Degree in Computer Science or related discipline
All other duties as assigned.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: See job description.
Apply to this job
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
May perform one or more of the following:
Designing and producing consistent, reliable, efficient, and accurate reports and metrics for a variety of business needs.
Maintaining and modifying existing reports and metrics to maintain availability and enhance capabilities
Mapping business requirements to reports, documenting communications and directions, obtaining approval for final deliverable.
Gathering
Communicating status and issues in a timely and structured manner
The ideal candidate will have 7+ years overall experience with at least 1 year in a CMMI level 3+ organization. Position level is dependent on candidate’s level of experience.
Primary Experience:
3+ years of business / systems analysis experience
5+ years requirements gathering and documentation
5+ years of report development in Crystal Reports and/or Business Objects. Later versions preferred.
3+ years experience with SQL and relational databases (SQL Server and/or Oracle)
Demonstrated analytical thinking, adaptability, enthusiasm and motivation
Excellent communication and documentation skills
Ability to work independently as well as in a team
Secondary Experience:
Data Warehousing theory and skills
Remedy BMC skills and experience
Business Objects and/or Crystal Enterprise Administration
Business Objects Dashboarding and/or Universe Designer
Education:
Bachelor's Degree in Computer Science or related discipline
All other duties as assigned.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: See job description.
Apply to this job