We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
General Summary
The Backup Quality Assurance Administrator is responsible for the overall quality assurance and reporting of the IBM TSM and Symantec NetBackup backup infrastructure.Additionally, this individual will be responsible for performing daily reporting on the following systems; Microsoft Windows and Various UNIX Platforms. This position will also support the migration of backup technologies between platforms with reporting and Service Level Agreement impact analysis.
The Backup Team is a fast paced team supporting ACS’s dynamic backup environments.The ideal candidate will be someone who enjoys assisting corporate uses, developing new skills, and working with a broad array of technologies.
Major Responsibilities
1.Perform daily QA backup audits, data recovery analysis, and all associated reporting and trend analysis.
3.Understand general disaster recovery and business continuity practices.
4.Perform on-call rotation and duties.
Education/Skills/Experience Required:
Bachelor’s degree or equivalent work experience is required
General knowledge of service contracts, reporting, and Service Level Agreements as related to backups.
Requires at least 3-5 years experience in Storage Management with technical knowledge in the following:
IBM TSM 5.x.Symantec NetBackup, Symantec BackupExec, or HP Data Protector experience a plus.
In depth understanding of the AIX platform.
Basic knowledge of networking technologies.
Storage networking technologies related to Storage Area Networks, to include fibre channel.
Knowledge of HP-UX, AIX, Solaris, Windows 2000, Windows Server 2003, and Linux operating systems is desired.
Must be proficient in Microsoft Office and VISIO
Should have knowledge of service ticket requests. i.e. Peregrine, Remedy, etc...
Perl Scripting is a plus
Also needed are strong communication skills and the ability to work well with business users in a professional manner.
All other duties as assigned.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
To Apply to this job go to http://www.GadBall.com or click here
Saturday, May 17, 2008
Remedy Developer - Telecommute Avail. in Dallas, TX
We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
**OPTION TO TELECOMMUTE AVAILABLE**
This position is responsible for understanding and defining the implementation of Remedy for the ITIL service management processes. This includes working with business analysts and customers to design, configure, and integrate the Remedy application to support the business needs. The ideal candidate will have 5+ years development experience including experience in a CMMI level 3+ organizations. Position level is dependent on candidate’s level of experience.
Primary Experience:
2+ years Remedy design, development (forms, active links and filters) , configuration, and integration
3+ years experience with SQL, stored procedures, and triggers
5+ years structured analysis and design
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Remedy Mid-Tier and Remedy Web Services experience.
Demonstrated proficiency with implementing Remedy ITSM Suite including Service desk, Asset Management, Change Management, DSO, Flashboards, SLM, MidTier ... must have v7.x experience
Experience with Remedy CMDB 2.x required
Experience integrating Remedy with other management systems required
Technical and functional knowledge of call center, asset management and custom applications
Additional experience in one or more programming languages such as Java, Visual Basic, C desired
Excellent organizational, project management and communication skills
Secondary Experience:
Test plan development
Experience with COTS package implementations, 4GL languages and IDE
Data analysis/Data modeling experience
Change Control, version control, build, and configuration management
XML, JAVA
Skilled in two or more of the following:
Maintain stable operation of the BMC Remedy ITSM systems and CMDB.
Maintain resilient Remedy infrastructure, resolve issues related to out of the box functionality and provide customer support.
Responsible for system configuration data and any changes to the system requiring systems administrative access.
Coordinate/perform major system upgrades
Install/Upgrade software on Sun Servers and application software for MidTier, ARS Server, Approval Server, ITSM suite (HD, AM, CM, SLA), Email Engine, and Flashboards
Maintain system configuration data within all applications in the ITSM suite (HD, AM, CM, SLA)
License management for all BMC Remedy products:
Work with Procurement for License key management
User license management (fixed and floating)
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
BMC training for ITSM Applications is preferred.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc
To Apply to this job go to http://www.GadBall.com or click here
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
**OPTION TO TELECOMMUTE AVAILABLE**
This position is responsible for understanding and defining the implementation of Remedy for the ITIL service management processes. This includes working with business analysts and customers to design, configure, and integrate the Remedy application to support the business needs. The ideal candidate will have 5+ years development experience including experience in a CMMI level 3+ organizations. Position level is dependent on candidate’s level of experience.
Primary Experience:
2+ years Remedy design, development (forms, active links and filters) , configuration, and integration
3+ years experience with SQL, stored procedures, and triggers
5+ years structured analysis and design
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Remedy Mid-Tier and Remedy Web Services experience.
Demonstrated proficiency with implementing Remedy ITSM Suite including Service desk, Asset Management, Change Management, DSO, Flashboards, SLM, MidTier ... must have v7.x experience
Experience with Remedy CMDB 2.x required
Experience integrating Remedy with other management systems required
Technical and functional knowledge of call center, asset management and custom applications
Additional experience in one or more programming languages such as Java, Visual Basic, C desired
Excellent organizational, project management and communication skills
Secondary Experience:
Test plan development
Experience with COTS package implementations, 4GL languages and IDE
Data analysis/Data modeling experience
Change Control, version control, build, and configuration management
XML, JAVA
Skilled in two or more of the following:
Maintain stable operation of the BMC Remedy ITSM systems and CMDB.
Maintain resilient Remedy infrastructure, resolve issues related to out of the box functionality and provide customer support.
Responsible for system configuration data and any changes to the system requiring systems administrative access.
Coordinate/perform major system upgrades
Install/Upgrade software on Sun Servers and application software for MidTier, ARS Server, Approval Server, ITSM suite (HD, AM, CM, SLA), Email Engine, and Flashboards
Maintain system configuration data within all applications in the ITSM suite (HD, AM, CM, SLA)
License management for all BMC Remedy products:
Work with Procurement for License key management
User license management (fixed and floating)
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
BMC training for ITSM Applications is preferred.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc
To Apply to this job go to http://www.GadBall.com or click here
Business Development Manager/ Account Executive in Dallas, TX
Dynamic IT Consulting Firm is looking for an outstanding, hands on Business Development Manager to take the Dallas area by storm creating new business preparing you to have your own team. Growth Potential, $6 Billion Global Company, Direct Hire Opportunity. IT consulting required.
Experience: Job Title: Business Development Manager - IT Staffing
We are looking out for a Business Development Manager who will be soliciting for IT Consulting Business from mid to large End Clients accounts. Ultimate goal will be to convert new business proposals into bottom line income, with astute and extended relationship management.
Major activities and responsibilities
. Identify, qualify and close new opportunities, develop and nurture client relationships and gather requirements for new opportunities.
. Work with direct clients and partners to generate revenue.
. Establish relationship at CXO levels and maintain Top-Down approach for business convergence.
. Proven experience selling both project and staff augmentation engagements.
. Once a lead is secured, stay in touch with such a lead and expand relationships in that Client.
. Constantly explore business opportunities in the areas of IT Staffing and Software Projects.
. Impress upon technology managers that we want an opportunity to help them.
. Continuously educate client managers on our current and new offerings.
. Create and conduct sales presentations as needed.
. Establish relationships at one/two level higher than current relationship.
. Gather knowledge of client needs, competitor's offerings and client's competition.
Should be committed to mutually acceptable Revenue Targets from existing as well as new accounts and be able to exceed in a fast paced aggressive and competitive business environment.
Job Demands:
. Maintain high visibility and profile within the local Business Community. Involved in any Business Group or Associations, Participate in IT Forums, seminars and generate relationships with Technology Managers who will promote profile and directly or indirectly influence the referral of Business opportunities to PCS Technology USA Inc.
. Have the ability to create and nurture relationships with Technology Managers.
. Be relentless in pursuit of Intermediaries capable of producing a regular stream of quality referrals. Identify, develop, entertain and invest in key relationships disciplining, where appropriate, key contacts in terms of the quality of business for which the company has an appetite.
You will be a motivated individual who thrives in a challenging environment possessing the ability to think outside the box, with the hunger to progress your career within the organization.
To Apply to this job go to http://www.GadBall.com or click here
Experience: Job Title: Business Development Manager - IT Staffing
We are looking out for a Business Development Manager who will be soliciting for IT Consulting Business from mid to large End Clients accounts. Ultimate goal will be to convert new business proposals into bottom line income, with astute and extended relationship management.
Major activities and responsibilities
. Identify, qualify and close new opportunities, develop and nurture client relationships and gather requirements for new opportunities.
. Work with direct clients and partners to generate revenue.
. Establish relationship at CXO levels and maintain Top-Down approach for business convergence.
. Proven experience selling both project and staff augmentation engagements.
. Once a lead is secured, stay in touch with such a lead and expand relationships in that Client.
. Constantly explore business opportunities in the areas of IT Staffing and Software Projects.
. Impress upon technology managers that we want an opportunity to help them.
. Continuously educate client managers on our current and new offerings.
. Create and conduct sales presentations as needed.
. Establish relationships at one/two level higher than current relationship.
. Gather knowledge of client needs, competitor's offerings and client's competition.
Should be committed to mutually acceptable Revenue Targets from existing as well as new accounts and be able to exceed in a fast paced aggressive and competitive business environment.
Job Demands:
. Maintain high visibility and profile within the local Business Community. Involved in any Business Group or Associations, Participate in IT Forums, seminars and generate relationships with Technology Managers who will promote profile and directly or indirectly influence the referral of Business opportunities to PCS Technology USA Inc.
. Have the ability to create and nurture relationships with Technology Managers.
. Be relentless in pursuit of Intermediaries capable of producing a regular stream of quality referrals. Identify, develop, entertain and invest in key relationships disciplining, where appropriate, key contacts in terms of the quality of business for which the company has an appetite.
You will be a motivated individual who thrives in a challenging environment possessing the ability to think outside the box, with the hunger to progress your career within the organization.
To Apply to this job go to http://www.GadBall.com or click here
Systems Developer - Integration & J2EE in Dallas, TX
We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
Job Description:
This position is responsible for Enterprise Application Integration (EAI) and Custom Applications Development for an ITIL Service Management solution.This includes working with business analysts and application developers to design and implement integration solutions for the applications and processes.The ideal candidate will have 8+ years development experience including experience in a CMMI level 3+ organizations.Position level is dependent on candidate’s level of experience.
Primary Experience:
8+ years OOA/OOD, Java, J2EE technologies
5+ years Enterprise Application Integration (EAI) development
3+ Design Patterns and frameworks experience
5+ years overall experience in J2EE & Integration technologies, including but not limited to:JSP, Struts, JDBC, EJB, JMS, JTA, ESB, SOAP & XML-RPC over HTTP, Web Services, SOA, and Synchronous/Asynchronous Messaging, XML & XSLT
3+years Data Analysis/Modeling experience
2+ years experience with SQL, stored procedures, and triggers
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation
Ability to quickly perform proof-of-concepts for validating new technology or approach
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Secondary Experience:
Cold Fusion, Flex, Flash
Eclipse IDE, Change Control, version control, build, and configuration management
Data migration, data conversion & loading experience
Test plan development
Remedy, Service Center
Education:
Bachelor's Degree in Computer Science or related discipline
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc
To Apply to this job go to http://www.GadBall.com or click here
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
Job Description:
This position is responsible for Enterprise Application Integration (EAI) and Custom Applications Development for an ITIL Service Management solution.This includes working with business analysts and application developers to design and implement integration solutions for the applications and processes.The ideal candidate will have 8+ years development experience including experience in a CMMI level 3+ organizations.Position level is dependent on candidate’s level of experience.
Primary Experience:
8+ years OOA/OOD, Java, J2EE technologies
5+ years Enterprise Application Integration (EAI) development
3+ Design Patterns and frameworks experience
5+ years overall experience in J2EE & Integration technologies, including but not limited to:JSP, Struts, JDBC, EJB, JMS, JTA, ESB, SOAP & XML-RPC over HTTP, Web Services, SOA, and Synchronous/Asynchronous Messaging, XML & XSLT
3+years Data Analysis/Modeling experience
2+ years experience with SQL, stored procedures, and triggers
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation
Ability to quickly perform proof-of-concepts for validating new technology or approach
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Secondary Experience:
Cold Fusion, Flex, Flash
Eclipse IDE, Change Control, version control, build, and configuration management
Data migration, data conversion & loading experience
Test plan development
Remedy, Service Center
Education:
Bachelor's Degree in Computer Science or related discipline
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc
To Apply to this job go to http://www.GadBall.com or click here
.NET Application Developer in Dallas, TX
For this contract-to-hire position, you will utilize your experience as a .NET Application Developer.
Your responsibilities will include:
Assisting in maintaining the internal assigned code development timeline
Communicating status and estimated completion dates
Coordinating with the Director of IT on design decisions and auditing
Ensuring timely completion of assigned deliverables
Reviewing bugs and action items
Enforcing relevant standards and practices
Communicating technical design and trade-off decisions to stakeholders
Monitoring milestones on major enhancements
Reviewing functional specifications
Deploying software to QA, Staging, and Production environments
Enforcing Quality Control processes
Reviewing unit test plans
Experience: 5+ years related work experience
Background with ASP, SQL Server, C#, and .NET
Hands-on experience with several technologies (C#, .NET, ASP.NET, ADO.NET, XML, XSLT, SQL, JavaScript, C, C++, COM/DCOM, HTML, IIS, MS SQL Server)
Solid presentation and organizational skills
Excellent communication skills
Associates degree
Bachelors degree in Computer Science is preferred
To Apply to this job go to http://www.GadBall.com or click here
Your responsibilities will include:
Assisting in maintaining the internal assigned code development timeline
Communicating status and estimated completion dates
Coordinating with the Director of IT on design decisions and auditing
Ensuring timely completion of assigned deliverables
Reviewing bugs and action items
Enforcing relevant standards and practices
Communicating technical design and trade-off decisions to stakeholders
Monitoring milestones on major enhancements
Reviewing functional specifications
Deploying software to QA, Staging, and Production environments
Enforcing Quality Control processes
Reviewing unit test plans
Experience: 5+ years related work experience
Background with ASP, SQL Server, C#, and .NET
Hands-on experience with several technologies (C#, .NET, ASP.NET, ADO.NET, XML, XSLT, SQL, JavaScript, C, C++, COM/DCOM, HTML, IIS, MS SQL Server)
Solid presentation and organizational skills
Excellent communication skills
Associates degree
Bachelors degree in Computer Science is preferred
To Apply to this job go to http://www.GadBall.com or click here
Productive Desktop Support Representitive desired in Dallas! in Dallas, TX
Are you one of the elite professionals within your field? Do you enjoy being on the leading edge of technology? If you like troubleshooting hardware and software issues as a Desktop Support Professional, then consider a career with Robert Half Technology! RHT, a leading provider of IT Professionals on a contract or contract-to-hire basis, is actively seeking talented Desktop Support Professionals for the Dallas Downtown and Irving areas. In this role you will be considered the expert in your field by helping to resolve hardware, software and some network related issues while maintaining a positive and professional demeanor. <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: In order to qualify for this position the candidate must have at least 1 + years of hands-on experience in a Windows, Novell or Linux environment with excellent communication and customer support skills; Ability to understand and follow complex oral and written instructions, and to present oral and written direction clearly and concisely; Able to establish effective working relationships with fellow employees, supervisors, and clients; Able to plan and work independently. Additionally, any of the following certifications are a plus: A+, MCP, Server+, MCSA, Network+, etc. Get in contact with Robert Half Technology today either by registering online and uploading your resume at www.rht.com or by emailing your resume to Please reference "Desktop Support" in the subject line of your correspondence.
To Apply to this job go to http://www.GadBall.com or click here
Experience: In order to qualify for this position the candidate must have at least 1 + years of hands-on experience in a Windows, Novell or Linux environment with excellent communication and customer support skills; Ability to understand and follow complex oral and written instructions, and to present oral and written direction clearly and concisely; Able to establish effective working relationships with fellow employees, supervisors, and clients; Able to plan and work independently. Additionally, any of the following certifications are a plus: A+, MCP, Server+, MCSA, Network+, etc. Get in contact with Robert Half Technology today either by registering online and uploading your resume at www.rht.com or by emailing your resume to Please reference "Desktop Support" in the subject line of your correspondence.
To Apply to this job go to http://www.GadBall.com or click here
ASP Programmer - Contract in Dallas, TX
Our North Dallas client, a web design company, is in need to hire an ASP Programmer on a contract basis to help take care of a huge client.About the position:- This position will take care of one of their clients who is doing a major website overhaul. Massive updates will take place. They use ASP throughout the development process. - This role is strictly a contract opportunity and the timeline is undefined. Once the overhaul is complete, the project will end.Requirements:- At least 3 years of experience programming in classic ASP.- Knowledge of HTML, XML is preferred.- Visual Basic hands on experience is a must. - Must have experience working with a SQL server.Apply Herehttp://www.maxhire.net/cp/?E55F69361E43717B7D50126539521E69482C77Frontline Source Group is proud to be a Platinum Sponsor of JoberTalk.Com! This is a new "Human Resource Social Networking Board" where you will be able to network, search for career opportunities and listen 24/7 to podcast feeds and live broadcasts regarding employment. Check it out and Sign Up to be a part of this new Career Social Networking Site.... www.JoberTalk.comPlease visit us on the web at www.frontlinesourcegroup.comEqual Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource, Administrative and Clerical staffing and direct hire firms with offices throughoutTexas, with locations in Austin, Dallas, Fort Worth, Plano, Houston, Sugar Land and The Woodlands. Frontline specializes in matching top talent with companies for direct, contract and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.
To Apply to this job go to http://www.GadBall.com or click here
To Apply to this job go to http://www.GadBall.com or click here
Sr. Backup Admin in Dallas, TX
The IBM TSM (Tivoli Storage Manager) Administrator is responsible for the daily administration of the IBM TSM backup infrastructure. Additionally, this individual will be responsible for performing daily backups of the following systems; Microsoft Windows and Various UNIX Platforms. Perform data recovery of systems and end user data as necessary. This position will also support the migration of backup technologies between platforms.
The Backup Team is a fast paced team supporting ACS’s dynamic backup environments. The ideal candidate will be someone who enjoys assisting corporate uses, developing new skills, and working with a broad array of technologies.
Major Responsibilities
1. Perform daily backups, data recovery, and all associated reporting.
2. Install configure, and maintain storage hardware and software systems as appropriate.
3. Understand general disaster recovery and business continuity practices.
4. Perform on-call rotation and duties.
Education/Skills/Experience Required:
Bachelor’s degree or equivalent work experience is required
Requires at least 5 years experience in Storage Management with technical knowledge in the following:
o IBM TSM 5.x. Symantec NetBackup, Symantec BackupExec, or HP Data Protector experience a plus.
o In depth understanding of the AIX platform.
o Basic knowledge of networking technologies.
o Storage networking technologies related to Storage Area Networks, to include fibre channel.
Knowledge of HP-UX, AIX, Solaris, Windows 2000, Windows Server 2003, and Linux operating systems is desired.
Must be proficient in Microsoft Office and VISIO
Should have knowledge of service ticket requests. i.e. Peregrine, Remedy, etc...
Perl Scripting is a plus
Also needed are strong communication skills and the ability to work well with business users in a professional manner.
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
The Backup Team is a fast paced team supporting ACS’s dynamic backup environments. The ideal candidate will be someone who enjoys assisting corporate uses, developing new skills, and working with a broad array of technologies.
Major Responsibilities
1. Perform daily backups, data recovery, and all associated reporting.
2. Install configure, and maintain storage hardware and software systems as appropriate.
3. Understand general disaster recovery and business continuity practices.
4. Perform on-call rotation and duties.
Education/Skills/Experience Required:
Bachelor’s degree or equivalent work experience is required
Requires at least 5 years experience in Storage Management with technical knowledge in the following:
o IBM TSM 5.x. Symantec NetBackup, Symantec BackupExec, or HP Data Protector experience a plus.
o In depth understanding of the AIX platform.
o Basic knowledge of networking technologies.
o Storage networking technologies related to Storage Area Networks, to include fibre channel.
Knowledge of HP-UX, AIX, Solaris, Windows 2000, Windows Server 2003, and Linux operating systems is desired.
Must be proficient in Microsoft Office and VISIO
Should have knowledge of service ticket requests. i.e. Peregrine, Remedy, etc...
Perl Scripting is a plus
Also needed are strong communication skills and the ability to work well with business users in a professional manner.
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
Remedy Developer in Dallas, TX
We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
**TELECOMMUTE OPTION AVAILABLE**
This position is responsible for understanding and defining the implementation of Remedy for the ITIL service management processes. This includes working with business analysts and customers to design, configure, and integrate the Remedy application to support the business needs. The ideal candidate will have 5+ years development experience including experience in a CMMI level 3+ organizations. Position level is dependent on candidate’s level of experience.
Primary Experience:
2+ years Remedy design, development (forms, active links and filters) , configuration, and integration
3+ years experience with SQL, stored procedures, and triggers
5+ years structured analysis and design
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Remedy Mid-Tier and Remedy Web Services experience.
Demonstrated proficiency with implementing Remedy ITSM Suite including Service desk, Asset Management, Change Management, DSO, Flashboards, SLM, MidTier ... must have v7.x experience
Experience with Remedy CMDB 2.x required
Experience integrating Remedy with other management systems required
Technical and functional knowledge of call center, asset management and custom applications
Additional experience in one or more programming languages such as Java, Visual Basic, C desired
Excellent organizational, project management and communication skills
Secondary Experience:
Test plan development
Experience with COTS package implementations, 4GL languages and IDE
Data analysis/Data modeling experience
Change Control, version control, build, and configuration management
XML, JAVA
Skilled in two or more of the following:
Maintain stable operation of the BMC Remedy ITSM systems and CMDB.
Maintain resilient Remedy infrastructure, resolve issues related to out of the box functionality and provide customer support.
Responsible for system configuration data and any changes to the system requiring systems administrative access.
Coordinate/perform major system upgrades
Install/Upgrade software on Sun Servers and application software for MidTier, ARS Server, Approval Server, ITSM suite (HD, AM, CM, SLA), Email Engine, and Flashboards
Maintain system configuration data within all applications in the ITSM suite (HD, AM, CM, SLA)
License management for all BMC Remedy products:
Work with Procurement for License key management
User license management (fixed and floating)
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
BMC training for ITSM Applications is preferred.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc.
To Apply to this job go to http://www.GadBall.com or click here
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
**TELECOMMUTE OPTION AVAILABLE**
This position is responsible for understanding and defining the implementation of Remedy for the ITIL service management processes. This includes working with business analysts and customers to design, configure, and integrate the Remedy application to support the business needs. The ideal candidate will have 5+ years development experience including experience in a CMMI level 3+ organizations. Position level is dependent on candidate’s level of experience.
Primary Experience:
2+ years Remedy design, development (forms, active links and filters) , configuration, and integration
3+ years experience with SQL, stored procedures, and triggers
5+ years structured analysis and design
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Remedy Mid-Tier and Remedy Web Services experience.
Demonstrated proficiency with implementing Remedy ITSM Suite including Service desk, Asset Management, Change Management, DSO, Flashboards, SLM, MidTier ... must have v7.x experience
Experience with Remedy CMDB 2.x required
Experience integrating Remedy with other management systems required
Technical and functional knowledge of call center, asset management and custom applications
Additional experience in one or more programming languages such as Java, Visual Basic, C desired
Excellent organizational, project management and communication skills
Secondary Experience:
Test plan development
Experience with COTS package implementations, 4GL languages and IDE
Data analysis/Data modeling experience
Change Control, version control, build, and configuration management
XML, JAVA
Skilled in two or more of the following:
Maintain stable operation of the BMC Remedy ITSM systems and CMDB.
Maintain resilient Remedy infrastructure, resolve issues related to out of the box functionality and provide customer support.
Responsible for system configuration data and any changes to the system requiring systems administrative access.
Coordinate/perform major system upgrades
Install/Upgrade software on Sun Servers and application software for MidTier, ARS Server, Approval Server, ITSM suite (HD, AM, CM, SLA), Email Engine, and Flashboards
Maintain system configuration data within all applications in the ITSM suite (HD, AM, CM, SLA)
License management for all BMC Remedy products:
Work with Procurement for License key management
User license management (fixed and floating)
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
BMC training for ITSM Applications is preferred.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc.
To Apply to this job go to http://www.GadBall.com or click here
Remedy Developer - telecommute avail. in Dallas, TX
We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
**THIS IS A 3-6 MONTH TEMPORARY ASSIGNMENT WITH THE POSSIBILITY OF BECOMING PERMANENT.** OPTION TO TELECOMMUTE AVAILABLE.
This position is responsible for understanding and defining the implementation of Remedy for the ITIL service management processes. This includes working with business analysts and customers to design, configure, and integrate the Remedy application to support the business needs. The ideal candidate will have 5+ years development experience including experience in a CMMI level 3+ organizations. Position level is dependent on candidate’s level of experience.
Primary Experience:
2+ years Remedy design, development (forms, active links and filters) , configuration, and integration
3+ years experience with SQL, stored procedures, and triggers
5+ years structured analysis and design
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Remedy Mid-Tier and Remedy Web Services experience.
Demonstrated proficiency with implementing Remedy ITSM Suite including Service desk, Asset Management, Change Management, DSO, Flashboards, SLM, MidTier ... must have v7.x experience
Experience with Remedy CMDB 2.x required
Experience integrating Remedy with other management systems required
Technical and functional knowledge of call center, asset management and custom applications
Additional experience in one or more programming languages such as Java, Visual Basic, C desired
Excellent organizational, project management and communication skills
Secondary Experience:
Test plan development
Experience with COTS package implementations, 4GL languages and IDE
Data analysis/Data modeling experience
Change Control, version control, build, and configuration management
XML, JAVA
Skilled in two or more of the following:
Maintain stable operation of the BMC Remedy ITSM systems and CMDB.
Maintain resilient Remedy infrastructure, resolve issues related to out of the box functionality and provide customer support.
Responsible for system configuration data and any changes to the system requiring systems administrative access.
Coordinate/perform major system upgrades
Install/Upgrade software on Sun Servers and application software for MidTier, ARS Server, Approval Server, ITSM suite (HD, AM, CM, SLA), Email Engine, and Flashboards
Maintain system configuration data within all applications in the ITSM suite (HD, AM, CM, SLA)
License management for all BMC Remedy products:
Work with Procurement for License key management
User license management (fixed and floating)
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
BMC training for ITSM Applications is preferred.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc
To Apply to this job go to http://www.GadBall.com or click here
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
**THIS IS A 3-6 MONTH TEMPORARY ASSIGNMENT WITH THE POSSIBILITY OF BECOMING PERMANENT.** OPTION TO TELECOMMUTE AVAILABLE.
This position is responsible for understanding and defining the implementation of Remedy for the ITIL service management processes. This includes working with business analysts and customers to design, configure, and integrate the Remedy application to support the business needs. The ideal candidate will have 5+ years development experience including experience in a CMMI level 3+ organizations. Position level is dependent on candidate’s level of experience.
Primary Experience:
2+ years Remedy design, development (forms, active links and filters) , configuration, and integration
3+ years experience with SQL, stored procedures, and triggers
5+ years structured analysis and design
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Remedy Mid-Tier and Remedy Web Services experience.
Demonstrated proficiency with implementing Remedy ITSM Suite including Service desk, Asset Management, Change Management, DSO, Flashboards, SLM, MidTier ... must have v7.x experience
Experience with Remedy CMDB 2.x required
Experience integrating Remedy with other management systems required
Technical and functional knowledge of call center, asset management and custom applications
Additional experience in one or more programming languages such as Java, Visual Basic, C desired
Excellent organizational, project management and communication skills
Secondary Experience:
Test plan development
Experience with COTS package implementations, 4GL languages and IDE
Data analysis/Data modeling experience
Change Control, version control, build, and configuration management
XML, JAVA
Skilled in two or more of the following:
Maintain stable operation of the BMC Remedy ITSM systems and CMDB.
Maintain resilient Remedy infrastructure, resolve issues related to out of the box functionality and provide customer support.
Responsible for system configuration data and any changes to the system requiring systems administrative access.
Coordinate/perform major system upgrades
Install/Upgrade software on Sun Servers and application software for MidTier, ARS Server, Approval Server, ITSM suite (HD, AM, CM, SLA), Email Engine, and Flashboards
Maintain system configuration data within all applications in the ITSM suite (HD, AM, CM, SLA)
License management for all BMC Remedy products:
Work with Procurement for License key management
User license management (fixed and floating)
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
BMC training for ITSM Applications is preferred.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc
To Apply to this job go to http://www.GadBall.com or click here
Infrastructure Project Manager in Dallas, TX
This position plans, organizes, budgets and manages projects for the Infrastructure Services Service Line. Candidate must be able to manage multiple projects simultaneously, possess strong communication, documentation, management and leadership skills, and knowledge of project management tools.
This position will be a 13 month project and will require up to 50% travel to TN and Missouri datacenter locations.
Essential Functions:
- Project management and leadership of Infrastructure Services projects, milestones and tasks through completion within committed timeline and budget
- Works closely with the Infrastructure Services team to develop standardized processes and documentation templates for data migration strategies, hardware/os migrations/upgrades, system hardening standards, other standards and documentation as required
- Develop best practices and tools for project execution and management.
- Ensure compliance of MS projects with ISO 9001 requirements and/or ITIL standards
- Understands specific customer requirements and ensures appropriate resources are obtained to meet service delivery commitments.
- Estimate the resources and participants needed to achieve project goals.
- Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
- Define the project's objectives and oversee quality control throughout its life cycle.
- Develop full-scale project plans and associated communications documents.
- Identify and manage project dependencies and critical path.
- Define project success criteria and disseminate them to involved parties throughout project life cycle.
- Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion throughout the project.
- Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
- Delegate tasks and responsibilities to appropriate personnel.
- Identify and resolve issues and conflicts within the project team.
- Develop and deliver progress reports, proposals, requirements documentation, and presentations.
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
- Minimize the number of preventable problems experienced during project efforts
- Build, develop, and grow any business relationships vital to the success of the project.
- Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.
- Educates and trains MS project managers in all disciplines in company standard project management methods
- Generates management information regarding MS projects (effectiveness, customer satisfaction, quality control, resource allocation).
Other Duties and Responsibilities:
- Broad technical knowledge in IT infrastructure
- Strong Communication Skills (Presentations, Writing, Verbal)
- Good Negotiation skills with contract experience
- Performs other duties as required to meet departmental or organizational objectives.
Experience: Education, Experience & Licensure:
- A Computer Science or Business degree, or PM certifications
- Five years minimum in technical project leadership and/or management experience.
Preferred:
- Two years experience in a HealthCare environment
- Departmental management experience
- Experience in leading multi-discipline projects
Skills & Requirements:
- Verbal and written communication skills for a diverse customer base including, executives, technical and administrative staff
- Superior organization, planning and documentation skills to prioritize work flow and respond to conflicting deadlines
- Excellent analytical skills to discuss problems, analyze solutions/options, evaluate and enable improvement of processes
- Leadership skills such as coaching, persuasive, encouraging, motivating and conflict resolutions to aide in the development of personnel and project team
- Flexibility in work schedule is able to multi-task projects, handle multiple locations in stressful situations and be available for after hour's projects, when required.
- Must be willing to travel, up to 50%+ maybe required.
- Professional attire, attitude and demeanor and be able to work well with others (team player).
- Experience at working both independently and in a team-oriented, collaborative environment is essential.
- Reacts to project adjustments and alterations promptly and efficiently.
- Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
- Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
- Ability to bring project to successful completion through political sensitivity.
- Adept at conducting research into project-related issues and products.
- Must be able to learn, understand, and apply new technologies.
- Tenacious.
To Apply to this job go to http://www.GadBall.com or click here
This position will be a 13 month project and will require up to 50% travel to TN and Missouri datacenter locations.
Essential Functions:
- Project management and leadership of Infrastructure Services projects, milestones and tasks through completion within committed timeline and budget
- Works closely with the Infrastructure Services team to develop standardized processes and documentation templates for data migration strategies, hardware/os migrations/upgrades, system hardening standards, other standards and documentation as required
- Develop best practices and tools for project execution and management.
- Ensure compliance of MS projects with ISO 9001 requirements and/or ITIL standards
- Understands specific customer requirements and ensures appropriate resources are obtained to meet service delivery commitments.
- Estimate the resources and participants needed to achieve project goals.
- Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
- Define the project's objectives and oversee quality control throughout its life cycle.
- Develop full-scale project plans and associated communications documents.
- Identify and manage project dependencies and critical path.
- Define project success criteria and disseminate them to involved parties throughout project life cycle.
- Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion throughout the project.
- Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
- Delegate tasks and responsibilities to appropriate personnel.
- Identify and resolve issues and conflicts within the project team.
- Develop and deliver progress reports, proposals, requirements documentation, and presentations.
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
- Minimize the number of preventable problems experienced during project efforts
- Build, develop, and grow any business relationships vital to the success of the project.
- Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.
- Educates and trains MS project managers in all disciplines in company standard project management methods
- Generates management information regarding MS projects (effectiveness, customer satisfaction, quality control, resource allocation).
Other Duties and Responsibilities:
- Broad technical knowledge in IT infrastructure
- Strong Communication Skills (Presentations, Writing, Verbal)
- Good Negotiation skills with contract experience
- Performs other duties as required to meet departmental or organizational objectives.
Experience: Education, Experience & Licensure:
- A Computer Science or Business degree, or PM certifications
- Five years minimum in technical project leadership and/or management experience.
Preferred:
- Two years experience in a HealthCare environment
- Departmental management experience
- Experience in leading multi-discipline projects
Skills & Requirements:
- Verbal and written communication skills for a diverse customer base including, executives, technical and administrative staff
- Superior organization, planning and documentation skills to prioritize work flow and respond to conflicting deadlines
- Excellent analytical skills to discuss problems, analyze solutions/options, evaluate and enable improvement of processes
- Leadership skills such as coaching, persuasive, encouraging, motivating and conflict resolutions to aide in the development of personnel and project team
- Flexibility in work schedule is able to multi-task projects, handle multiple locations in stressful situations and be available for after hour's projects, when required.
- Must be willing to travel, up to 50%+ maybe required.
- Professional attire, attitude and demeanor and be able to work well with others (team player).
- Experience at working both independently and in a team-oriented, collaborative environment is essential.
- Reacts to project adjustments and alterations promptly and efficiently.
- Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
- Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
- Ability to bring project to successful completion through political sensitivity.
- Adept at conducting research into project-related issues and products.
- Must be able to learn, understand, and apply new technologies.
- Tenacious.
To Apply to this job go to http://www.GadBall.com or click here
Vice President eBusiness Product Marketing and Strategy in Dallas, TX
Do you have a background in Internet Strategies and Product Marketing? Are you looking for a long-term, full time executive position in the Dallas-Fort Worth, Texas area? Texas, a place where homes are inexpensive and the cost-of-living is great for a family! Our services-based client is seeking a Vice President of Internet Marketing and Strategies. This Internet Concept Leader has to demonstrate past experiences and deliverables where s/he has implemented a customer-centric, highly interactive internet experience to a variety of product markets. Candidate will be responsible for setting the overall Web strategies, product marketing, campaigns, and project initiatives and implementation of various web sites and ebusiness suite products. As the Vice President of Market Strategies, you will lead various customer-focused activities and be responsible for developing clients and revenue generation. In this role, you will be tasked on bringing multiple new interactive offerings to market while playing a key role in developing and enhancing the strategy for the existing environment. The successful candidate will direct the team that is responsible for ensuring a market "pull" for the new offerings, and that each offering is appropriately positioned, packaged, initiated, priced, messaged, and integrated. They will have responsibility for working with the operating groups to ensure they understand, embrace, and are successful in selling the new offerings.Key responsibilities. Visionary of the entire product marketing and development cycle, from strategic planning implementation plan. . Develop and present detailed product and competitive analyses for use in both product strategy and sales/marketing positioning. . Define the product marketing message, positioning and pricing strategies for all existing and new products.. Provide leadership to the product requirements process, soliciting customers input, advertisers, operating units, development, and the senior executive team.. Lead the internal rollout process to ensure operating unit support, and success in the externalYOUR FUNCTION: -- Partner and communicate effectively with a variety of external/internal executives; customers and clients (C-level Executives, Directors, Managers, and Analysts). -- Participate in the evaluation and creation of product marketing initiatives. -- Oversee the design, development, and implementation of efficient and effective solutions to complex business requirements in a global environment as you work as part of a larger Web team. -- Play a key role in meeting the challenge of developing large-scale internet systems for a variety of clients. RESPONSIBILITIES: -- Work directly with business and technical personnel to achieve stated objects of Information Systems-related projects. -- Team with various Business Project Managers and Sales Executives to achieve the objectives of the project. -- Define the best technical solution; develop a project plan; monitor the plan's execution and budget; resolve or escalate issues as appropriate; and provide status reports to management. -- Develop project plans, risk management plans, budgets, and documentation consistent with approved policies and methodologies. -- Coordinate activities with other internal and external organizations assigned to projects. We would like to thank everyone who submits his or her resume for this position. Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted. r2 Technologies offers a competitive salary with excellent benefits, is an equal opportunity employer and promotes a smoke free & drug free workplace.
Experience: PROFESSIONAL SKILLS REQUIRED: -- 10+ years of Information Technology and/or Marketing experience;-- 7+ years eBusiness product marketing, product management, or engineering experience (B2B and/or B2C web initiatives);-- 3+ years of hands-on product marketing leadership experience managing teams;-- Compete familiarity of Web 2.0 technologies;-- 5+ years relational database background;-- 5+ years of successful major marketing campaigns project experience with customized applications. DESIRED: -- Extremely customer-oriented. The final users will be business executives or company customers. -- Demonstrated ability to manage multiple projects simultaneously. -- Excellent verbal and written communication skills. -- Solid analytical and problem-solving skills. -- Proven leadership and organization skills. -- Demonstrated commitment to delivery of quality results on time and on budget. -- Experience with Internet Development tools. -- Knowledge of project management methodologies and techniques. -- Proficient using Microsoft Project as project management and reporting tool. Educational Skills- BS or BA required in Computer Science, Marketing, or Engineering, MBA preferred If you are interested in this opportunity, please forward your resume and indicate job title. Our client is only accepting U.S. citizens and permanent residents. You must pass a background check, drug test, and credit check before starting this assignment. If you feel you do not have all the qualifications to fit this position, please forward this to a friend or co-worker. Presently our client only accepting US Citizens and Permanent Residents. Candidate must pass a Criminal Background check, credit check, security check, and drug test before entering the assignment.
To Apply to this job go to http://www.GadBall.com or click here
Experience: PROFESSIONAL SKILLS REQUIRED: -- 10+ years of Information Technology and/or Marketing experience;-- 7+ years eBusiness product marketing, product management, or engineering experience (B2B and/or B2C web initiatives);-- 3+ years of hands-on product marketing leadership experience managing teams;-- Compete familiarity of Web 2.0 technologies;-- 5+ years relational database background;-- 5+ years of successful major marketing campaigns project experience with customized applications. DESIRED: -- Extremely customer-oriented. The final users will be business executives or company customers. -- Demonstrated ability to manage multiple projects simultaneously. -- Excellent verbal and written communication skills. -- Solid analytical and problem-solving skills. -- Proven leadership and organization skills. -- Demonstrated commitment to delivery of quality results on time and on budget. -- Experience with Internet Development tools. -- Knowledge of project management methodologies and techniques. -- Proficient using Microsoft Project as project management and reporting tool. Educational Skills- BS or BA required in Computer Science, Marketing, or Engineering, MBA preferred If you are interested in this opportunity, please forward your resume and indicate job title. Our client is only accepting U.S. citizens and permanent residents. You must pass a background check, drug test, and credit check before starting this assignment. If you feel you do not have all the qualifications to fit this position, please forward this to a friend or co-worker. Presently our client only accepting US Citizens and Permanent Residents. Candidate must pass a Criminal Background check, credit check, security check, and drug test before entering the assignment.
To Apply to this job go to http://www.GadBall.com or click here
Friday, May 16, 2008
Web Developer in Dallas, TX
Responsibilities: This individual will assist in the technical operation, maintenance and development of software applications for a .net company. The position entails developing, modifying and testing new and existing applications developed in Coldfusion MX7. Part of the responsibilities will involve collaborating with the CIO and President to gather requirements, design solutions, and provide technical documentation. Other duties include working with the staff to troubleshoot and resolve day-to-day technical operational issues both desktop and networking in a Windows environment.
Requirements
• Minimum 3+ years of hands on development experience.
• A degree in Computer Science/Information Systems is preferred, but not required.
• knowledge with database data-modeling, design principles, and work flow processing.
• Working knowledge of Microsoft SQL 200 development skills: stored procedures, triggers, scripts, DTS or SSIS.
• Able to work successfully in an energetic web technology and delivery based firm focused in the human resources arena.
• Must possess strong analytical, problem solving, communication skills, and work productively in both a team and/or independent environment.
Technologies Minimum Years Experience
Coldfusion (VB.NET, ASP.NET are an added plus) 3 +
SQL Server 2000 3+
MS Office and MS XP 2+
Web/Windows Services 2 +
Send Resumes directly to
Experience: Advanced Cold Fusion, Intermediate MS Office, Advanced SQL., Bachelor Degree
To Apply to this job go to http://www.GadBall.com or click here
Requirements
• Minimum 3+ years of hands on development experience.
• A degree in Computer Science/Information Systems is preferred, but not required.
• knowledge with database data-modeling, design principles, and work flow processing.
• Working knowledge of Microsoft SQL 200 development skills: stored procedures, triggers, scripts, DTS or SSIS.
• Able to work successfully in an energetic web technology and delivery based firm focused in the human resources arena.
• Must possess strong analytical, problem solving, communication skills, and work productively in both a team and/or independent environment.
Technologies Minimum Years Experience
Coldfusion (VB.NET, ASP.NET are an added plus) 3 +
SQL Server 2000 3+
MS Office and MS XP 2+
Web/Windows Services 2 +
Send Resumes directly to
Experience: Advanced Cold Fusion, Intermediate MS Office, Advanced SQL., Bachelor Degree
To Apply to this job go to http://www.GadBall.com or click here
Programmer Analyst in Dallas, TX
A reputable Healthcare company is looking for a Senior OO Developer to join a global provider of e-messaging protection and transaction services. The Sr. Software Engineer will be working with a team to convert an existing application to .Net. The ideal candidate will come from the following background(s): Strong development and design experience with either C# and C++, Java and C++, or someone who has been working primarily with C++ alone. The key is very strong skills in OO Design, as well as programming. Must be comfortable with working in an Agile shop (Agile methodology is not required in one's background, just the desire to use it/work in the environment). 5+ years experience in OOD and OOP, with formal methodology (Agile, UML, Booch, RUP, etc). The qualified candidate should be "language agnostic", but more interested in OO development/design.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: The qualified candidate must have advanced Object Oriented Design. They must be advanced in one or more of the following OO languages: Smalltalk, Java, or C++.
The candidate must have some C#.Net experience as well.
To Apply to this job go to http://www.GadBall.com or click here
Experience: The qualified candidate must have advanced Object Oriented Design. They must be advanced in one or more of the following OO languages: Smalltalk, Java, or C++.
The candidate must have some C#.Net experience as well.
To Apply to this job go to http://www.GadBall.com or click here
Remedy Developer - telecommute avail. in Dallas, TX
We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
**THIS IS A 3-6 MONTH TEMPORARY ASSIGNMENT WITH THE POSSIBILITY OF BECOMING PERMANENT.** OPTION TO TELECOMMUTE AVAILABLE.
This position is responsible for understanding and defining the implementation of Remedy for the ITIL service management processes. This includes working with business analysts and customers to design, configure, and integrate the Remedy application to support the business needs. The ideal candidate will have 5+ years development experience including experience in a CMMI level 3+ organizations. Position level is dependent on candidate’s level of experience.
Primary Experience:
2+ years Remedy design, development (forms, active links and filters) , configuration, and integration
3+ years experience with SQL, stored procedures, and triggers
5+ years structured analysis and design
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Remedy Mid-Tier and Remedy Web Services experience.
Demonstrated proficiency with implementing Remedy ITSM Suite including Service desk, Asset Management, Change Management, DSO, Flashboards, SLM, MidTier ... must have v7.x experience
Experience with Remedy CMDB 2.x required
Experience integrating Remedy with other management systems required
Technical and functional knowledge of call center, asset management and custom applications
Additional experience in one or more programming languages such as Java, Visual Basic, C desired
Excellent organizational, project management and communication skills
Secondary Experience:
Test plan development
Experience with COTS package implementations, 4GL languages and IDE
Data analysis/Data modeling experience
Change Control, version control, build, and configuration management
XML, JAVA
Skilled in two or more of the following:
Maintain stable operation of the BMC Remedy ITSM systems and CMDB.
Maintain resilient Remedy infrastructure, resolve issues related to out of the box functionality and provide customer support.
Responsible for system configuration data and any changes to the system requiring systems administrative access.
Coordinate/perform major system upgrades
Install/Upgrade software on Sun Servers and application software for MidTier, ARS Server, Approval Server, ITSM suite (HD, AM, CM, SLA), Email Engine, and Flashboards
Maintain system configuration data within all applications in the ITSM suite (HD, AM, CM, SLA)
License management for all BMC Remedy products:
Work with Procurement for License key management
User license management (fixed and floating)
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
BMC training for ITSM Applications is preferred.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc
To Apply to this job go to http://www.GadBall.com or click here
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
**THIS IS A 3-6 MONTH TEMPORARY ASSIGNMENT WITH THE POSSIBILITY OF BECOMING PERMANENT.** OPTION TO TELECOMMUTE AVAILABLE.
This position is responsible for understanding and defining the implementation of Remedy for the ITIL service management processes. This includes working with business analysts and customers to design, configure, and integrate the Remedy application to support the business needs. The ideal candidate will have 5+ years development experience including experience in a CMMI level 3+ organizations. Position level is dependent on candidate’s level of experience.
Primary Experience:
2+ years Remedy design, development (forms, active links and filters) , configuration, and integration
3+ years experience with SQL, stored procedures, and triggers
5+ years structured analysis and design
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Remedy Mid-Tier and Remedy Web Services experience.
Demonstrated proficiency with implementing Remedy ITSM Suite including Service desk, Asset Management, Change Management, DSO, Flashboards, SLM, MidTier ... must have v7.x experience
Experience with Remedy CMDB 2.x required
Experience integrating Remedy with other management systems required
Technical and functional knowledge of call center, asset management and custom applications
Additional experience in one or more programming languages such as Java, Visual Basic, C desired
Excellent organizational, project management and communication skills
Secondary Experience:
Test plan development
Experience with COTS package implementations, 4GL languages and IDE
Data analysis/Data modeling experience
Change Control, version control, build, and configuration management
XML, JAVA
Skilled in two or more of the following:
Maintain stable operation of the BMC Remedy ITSM systems and CMDB.
Maintain resilient Remedy infrastructure, resolve issues related to out of the box functionality and provide customer support.
Responsible for system configuration data and any changes to the system requiring systems administrative access.
Coordinate/perform major system upgrades
Install/Upgrade software on Sun Servers and application software for MidTier, ARS Server, Approval Server, ITSM suite (HD, AM, CM, SLA), Email Engine, and Flashboards
Maintain system configuration data within all applications in the ITSM suite (HD, AM, CM, SLA)
License management for all BMC Remedy products:
Work with Procurement for License key management
User license management (fixed and floating)
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
BMC training for ITSM Applications is preferred.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc
To Apply to this job go to http://www.GadBall.com or click here
QA Backup Engineer in Dallas, TX
We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
General Summary
The Backup Quality Assurance Administrator is responsible for the overall quality assurance and reporting of the IBM TSM and Symantec NetBackup backup infrastructure.Additionally, this individual will be responsible for performing daily reporting on the following systems; Microsoft Windows and Various UNIX Platforms. This position will also support the migration of backup technologies between platforms with reporting and Service Level Agreement impact analysis.
The Backup Team is a fast paced team supporting ACS’s dynamic backup environments.The ideal candidate will be someone who enjoys assisting corporate uses, developing new skills, and working with a broad array of technologies.
Major Responsibilities
1.Perform daily QA backup audits, data recovery analysis, and all associated reporting and trend analysis.
3.Understand general disaster recovery and business continuity practices.
4.Perform on-call rotation and duties.
Education/Skills/Experience Required:
Bachelor’s degree or equivalent work experience is required
General knowledge of service contracts, reporting, and Service Level Agreements as related to backups.
Requires at least 3-5 years experience in Storage Management with technical knowledge in the following:
IBM TSM 5.x.Symantec NetBackup, Symantec BackupExec, or HP Data Protector experience a plus.
In depth understanding of the AIX platform.
Basic knowledge of networking technologies.
Storage networking technologies related to Storage Area Networks, to include fibre channel.
Knowledge of HP-UX, AIX, Solaris, Windows 2000, Windows Server 2003, and Linux operating systems is desired.
Must be proficient in Microsoft Office and VISIO
Should have knowledge of service ticket requests. i.e. Peregrine, Remedy, etc...
Perl Scripting is a plus
Also needed are strong communication skills and the ability to work well with business users in a professional manner.
All other duties as assigned.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
To Apply to this job go to http://www.GadBall.com or click here
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
General Summary
The Backup Quality Assurance Administrator is responsible for the overall quality assurance and reporting of the IBM TSM and Symantec NetBackup backup infrastructure.Additionally, this individual will be responsible for performing daily reporting on the following systems; Microsoft Windows and Various UNIX Platforms. This position will also support the migration of backup technologies between platforms with reporting and Service Level Agreement impact analysis.
The Backup Team is a fast paced team supporting ACS’s dynamic backup environments.The ideal candidate will be someone who enjoys assisting corporate uses, developing new skills, and working with a broad array of technologies.
Major Responsibilities
1.Perform daily QA backup audits, data recovery analysis, and all associated reporting and trend analysis.
3.Understand general disaster recovery and business continuity practices.
4.Perform on-call rotation and duties.
Education/Skills/Experience Required:
Bachelor’s degree or equivalent work experience is required
General knowledge of service contracts, reporting, and Service Level Agreements as related to backups.
Requires at least 3-5 years experience in Storage Management with technical knowledge in the following:
IBM TSM 5.x.Symantec NetBackup, Symantec BackupExec, or HP Data Protector experience a plus.
In depth understanding of the AIX platform.
Basic knowledge of networking technologies.
Storage networking technologies related to Storage Area Networks, to include fibre channel.
Knowledge of HP-UX, AIX, Solaris, Windows 2000, Windows Server 2003, and Linux operating systems is desired.
Must be proficient in Microsoft Office and VISIO
Should have knowledge of service ticket requests. i.e. Peregrine, Remedy, etc...
Perl Scripting is a plus
Also needed are strong communication skills and the ability to work well with business users in a professional manner.
All other duties as assigned.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
To Apply to this job go to http://www.GadBall.com or click here
Network Administrator/Engineer in DALLAS, TX
Well known Healthcare Company is looking for a Network Engineer/Administrator. The qualified candidate will join a team of 5 network professionals handling the day to day network administration and operation duties. The position will be 60% focused on switching/connectivity, and daily troubleshooting, 30% will be focused on security, and 10% of routing. The qualified candidate will also be providing Tier 2 support on an as needed basis. The company is also looking for experience with VOIP and/or wireless connectivity is highly preferred. They use Cisco Routers and switches. Therefore, experience with Cisco is required.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Cisco Routing, Cisco Security, Cisco Switches, VOIP and Wireless. CCNA, CCNP, CCVP, and or CCSP is preferred.
To Apply to this job go to http://www.GadBall.com or click here
Experience: Cisco Routing, Cisco Security, Cisco Switches, VOIP and Wireless. CCNA, CCNP, CCVP, and or CCSP is preferred.
To Apply to this job go to http://www.GadBall.com or click here
Jr IT Specialist in Dallas, TX
Our client is looking for a bright candidate to join their IT support team. We will consider candidates coming directly out of college (no degree required) and very entry level candidates. We're looking for only the brightest candidates and those that are very dedicated and ready to work hard.
Description of the position:
- Configuration, installation and support of business related hardware (Workstations, printers, PDAs, and switches)
- Configuration, installation, and support of business related software (XP, MS Office, file permissions and registry entries)
- Adds, moves and changes in a traditional PBX as well as IP phone environment.
- Resolution of technology issues promptly whether remotely or onsite
- Perform weekly generator readiness checks
- Maintain backup tape library
Qualified candidates should email their resume to .
Experience: The right candidate will need to be thick-skinned as he/she will be dealing with sales people on a daily basis. We are also looking for candidates that have a high curiosity for technology and are critical thinkers.
To Apply to this job go to http://www.GadBall.com or click here
Description of the position:
- Configuration, installation and support of business related hardware (Workstations, printers, PDAs, and switches)
- Configuration, installation, and support of business related software (XP, MS Office, file permissions and registry entries)
- Adds, moves and changes in a traditional PBX as well as IP phone environment.
- Resolution of technology issues promptly whether remotely or onsite
- Perform weekly generator readiness checks
- Maintain backup tape library
Qualified candidates should email their resume to .
Experience: The right candidate will need to be thick-skinned as he/she will be dealing with sales people on a daily basis. We are also looking for candidates that have a high curiosity for technology and are critical thinkers.
To Apply to this job go to http://www.GadBall.com or click here
Remedy Developer - Telecommute Avail. in Dallas, TX
We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
**OPTION TO TELECOMMUTE AVAILABLE**
This position is responsible for understanding and defining the implementation of Remedy for the ITIL service management processes. This includes working with business analysts and customers to design, configure, and integrate the Remedy application to support the business needs. The ideal candidate will have 5+ years development experience including experience in a CMMI level 3+ organizations. Position level is dependent on candidate’s level of experience.
Primary Experience:
2+ years Remedy design, development (forms, active links and filters) , configuration, and integration
3+ years experience with SQL, stored procedures, and triggers
5+ years structured analysis and design
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Remedy Mid-Tier and Remedy Web Services experience.
Demonstrated proficiency with implementing Remedy ITSM Suite including Service desk, Asset Management, Change Management, DSO, Flashboards, SLM, MidTier ... must have v7.x experience
Experience with Remedy CMDB 2.x required
Experience integrating Remedy with other management systems required
Technical and functional knowledge of call center, asset management and custom applications
Additional experience in one or more programming languages such as Java, Visual Basic, C desired
Excellent organizational, project management and communication skills
Secondary Experience:
Test plan development
Experience with COTS package implementations, 4GL languages and IDE
Data analysis/Data modeling experience
Change Control, version control, build, and configuration management
XML, JAVA
Skilled in two or more of the following:
Maintain stable operation of the BMC Remedy ITSM systems and CMDB.
Maintain resilient Remedy infrastructure, resolve issues related to out of the box functionality and provide customer support.
Responsible for system configuration data and any changes to the system requiring systems administrative access.
Coordinate/perform major system upgrades
Install/Upgrade software on Sun Servers and application software for MidTier, ARS Server, Approval Server, ITSM suite (HD, AM, CM, SLA), Email Engine, and Flashboards
Maintain system configuration data within all applications in the ITSM suite (HD, AM, CM, SLA)
License management for all BMC Remedy products:
Work with Procurement for License key management
User license management (fixed and floating)
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
BMC training for ITSM Applications is preferred.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc
To Apply to this job go to http://www.GadBall.com or click here
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
**OPTION TO TELECOMMUTE AVAILABLE**
This position is responsible for understanding and defining the implementation of Remedy for the ITIL service management processes. This includes working with business analysts and customers to design, configure, and integrate the Remedy application to support the business needs. The ideal candidate will have 5+ years development experience including experience in a CMMI level 3+ organizations. Position level is dependent on candidate’s level of experience.
Primary Experience:
2+ years Remedy design, development (forms, active links and filters) , configuration, and integration
3+ years experience with SQL, stored procedures, and triggers
5+ years structured analysis and design
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Remedy Mid-Tier and Remedy Web Services experience.
Demonstrated proficiency with implementing Remedy ITSM Suite including Service desk, Asset Management, Change Management, DSO, Flashboards, SLM, MidTier ... must have v7.x experience
Experience with Remedy CMDB 2.x required
Experience integrating Remedy with other management systems required
Technical and functional knowledge of call center, asset management and custom applications
Additional experience in one or more programming languages such as Java, Visual Basic, C desired
Excellent organizational, project management and communication skills
Secondary Experience:
Test plan development
Experience with COTS package implementations, 4GL languages and IDE
Data analysis/Data modeling experience
Change Control, version control, build, and configuration management
XML, JAVA
Skilled in two or more of the following:
Maintain stable operation of the BMC Remedy ITSM systems and CMDB.
Maintain resilient Remedy infrastructure, resolve issues related to out of the box functionality and provide customer support.
Responsible for system configuration data and any changes to the system requiring systems administrative access.
Coordinate/perform major system upgrades
Install/Upgrade software on Sun Servers and application software for MidTier, ARS Server, Approval Server, ITSM suite (HD, AM, CM, SLA), Email Engine, and Flashboards
Maintain system configuration data within all applications in the ITSM suite (HD, AM, CM, SLA)
License management for all BMC Remedy products:
Work with Procurement for License key management
User license management (fixed and floating)
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
BMC training for ITSM Applications is preferred.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc
To Apply to this job go to http://www.GadBall.com or click here
Remedy Developer in Dallas, TX
We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
**TELECOMMUTE OPTION AVAILABLE**
This position is responsible for understanding and defining the implementation of Remedy for the ITIL service management processes. This includes working with business analysts and customers to design, configure, and integrate the Remedy application to support the business needs. The ideal candidate will have 5+ years development experience including experience in a CMMI level 3+ organizations. Position level is dependent on candidate’s level of experience.
Primary Experience:
2+ years Remedy design, development (forms, active links and filters) , configuration, and integration
3+ years experience with SQL, stored procedures, and triggers
5+ years structured analysis and design
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Remedy Mid-Tier and Remedy Web Services experience.
Demonstrated proficiency with implementing Remedy ITSM Suite including Service desk, Asset Management, Change Management, DSO, Flashboards, SLM, MidTier ... must have v7.x experience
Experience with Remedy CMDB 2.x required
Experience integrating Remedy with other management systems required
Technical and functional knowledge of call center, asset management and custom applications
Additional experience in one or more programming languages such as Java, Visual Basic, C desired
Excellent organizational, project management and communication skills
Secondary Experience:
Test plan development
Experience with COTS package implementations, 4GL languages and IDE
Data analysis/Data modeling experience
Change Control, version control, build, and configuration management
XML, JAVA
Skilled in two or more of the following:
Maintain stable operation of the BMC Remedy ITSM systems and CMDB.
Maintain resilient Remedy infrastructure, resolve issues related to out of the box functionality and provide customer support.
Responsible for system configuration data and any changes to the system requiring systems administrative access.
Coordinate/perform major system upgrades
Install/Upgrade software on Sun Servers and application software for MidTier, ARS Server, Approval Server, ITSM suite (HD, AM, CM, SLA), Email Engine, and Flashboards
Maintain system configuration data within all applications in the ITSM suite (HD, AM, CM, SLA)
License management for all BMC Remedy products:
Work with Procurement for License key management
User license management (fixed and floating)
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
BMC training for ITSM Applications is preferred.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc.
To Apply to this job go to http://www.GadBall.com or click here
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
**TELECOMMUTE OPTION AVAILABLE**
This position is responsible for understanding and defining the implementation of Remedy for the ITIL service management processes. This includes working with business analysts and customers to design, configure, and integrate the Remedy application to support the business needs. The ideal candidate will have 5+ years development experience including experience in a CMMI level 3+ organizations. Position level is dependent on candidate’s level of experience.
Primary Experience:
2+ years Remedy design, development (forms, active links and filters) , configuration, and integration
3+ years experience with SQL, stored procedures, and triggers
5+ years structured analysis and design
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Remedy Mid-Tier and Remedy Web Services experience.
Demonstrated proficiency with implementing Remedy ITSM Suite including Service desk, Asset Management, Change Management, DSO, Flashboards, SLM, MidTier ... must have v7.x experience
Experience with Remedy CMDB 2.x required
Experience integrating Remedy with other management systems required
Technical and functional knowledge of call center, asset management and custom applications
Additional experience in one or more programming languages such as Java, Visual Basic, C desired
Excellent organizational, project management and communication skills
Secondary Experience:
Test plan development
Experience with COTS package implementations, 4GL languages and IDE
Data analysis/Data modeling experience
Change Control, version control, build, and configuration management
XML, JAVA
Skilled in two or more of the following:
Maintain stable operation of the BMC Remedy ITSM systems and CMDB.
Maintain resilient Remedy infrastructure, resolve issues related to out of the box functionality and provide customer support.
Responsible for system configuration data and any changes to the system requiring systems administrative access.
Coordinate/perform major system upgrades
Install/Upgrade software on Sun Servers and application software for MidTier, ARS Server, Approval Server, ITSM suite (HD, AM, CM, SLA), Email Engine, and Flashboards
Maintain system configuration data within all applications in the ITSM suite (HD, AM, CM, SLA)
License management for all BMC Remedy products:
Work with Procurement for License key management
User license management (fixed and floating)
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
BMC training for ITSM Applications is preferred.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc.
To Apply to this job go to http://www.GadBall.com or click here
Systems Developer - Integration & J2EE in Dallas, TX
We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
Job Description:
This position is responsible for Enterprise Application Integration (EAI) and Custom Applications Development for an ITIL Service Management solution.This includes working with business analysts and application developers to design and implement integration solutions for the applications and processes.The ideal candidate will have 8+ years development experience including experience in a CMMI level 3+ organizations.Position level is dependent on candidate’s level of experience.
Primary Experience:
8+ years OOA/OOD, Java, J2EE technologies
5+ years Enterprise Application Integration (EAI) development
3+ Design Patterns and frameworks experience
5+ years overall experience in J2EE & Integration technologies, including but not limited to:JSP, Struts, JDBC, EJB, JMS, JTA, ESB, SOAP & XML-RPC over HTTP, Web Services, SOA, and Synchronous/Asynchronous Messaging, XML & XSLT
3+years Data Analysis/Modeling experience
2+ years experience with SQL, stored procedures, and triggers
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation
Ability to quickly perform proof-of-concepts for validating new technology or approach
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Secondary Experience:
Cold Fusion, Flex, Flash
Eclipse IDE, Change Control, version control, build, and configuration management
Data migration, data conversion & loading experience
Test plan development
Remedy, Service Center
Education:
Bachelor's Degree in Computer Science or related discipline
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc
To Apply to this job go to http://www.GadBall.com or click here
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
Job Description:
This position is responsible for Enterprise Application Integration (EAI) and Custom Applications Development for an ITIL Service Management solution.This includes working with business analysts and application developers to design and implement integration solutions for the applications and processes.The ideal candidate will have 8+ years development experience including experience in a CMMI level 3+ organizations.Position level is dependent on candidate’s level of experience.
Primary Experience:
8+ years OOA/OOD, Java, J2EE technologies
5+ years Enterprise Application Integration (EAI) development
3+ Design Patterns and frameworks experience
5+ years overall experience in J2EE & Integration technologies, including but not limited to:JSP, Struts, JDBC, EJB, JMS, JTA, ESB, SOAP & XML-RPC over HTTP, Web Services, SOA, and Synchronous/Asynchronous Messaging, XML & XSLT
3+years Data Analysis/Modeling experience
2+ years experience with SQL, stored procedures, and triggers
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation
Ability to quickly perform proof-of-concepts for validating new technology or approach
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Secondary Experience:
Cold Fusion, Flex, Flash
Eclipse IDE, Change Control, version control, build, and configuration management
Data migration, data conversion & loading experience
Test plan development
Remedy, Service Center
Education:
Bachelor's Degree in Computer Science or related discipline
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: see job desc
To Apply to this job go to http://www.GadBall.com or click here
.NET Application Developer in Dallas, TX
For this contract-to-hire position, you will utilize your experience as a .NET Application Developer.
Your responsibilities will include:
Assisting in maintaining the internal assigned code development timeline
Communicating status and estimated completion dates
Coordinating with the Director of IT on design decisions and auditing
Ensuring timely completion of assigned deliverables
Reviewing bugs and action items
Enforcing relevant standards and practices
Communicating technical design and trade-off decisions to stakeholders
Monitoring milestones on major enhancements
Reviewing functional specifications
Deploying software to QA, Staging, and Production environments
Enforcing Quality Control processes
Reviewing unit test plans
Experience: 5+ years related work experience
Background with ASP, SQL Server, C#, and .NET
Hands-on experience with several technologies (C#, .NET, ASP.NET, ADO.NET, XML, XSLT, SQL, JavaScript, C, C++, COM/DCOM, HTML, IIS, MS SQL Server)
Solid presentation and organizational skills
Excellent communication skills
Associates degree
Bachelors degree in Computer Science is preferred
To Apply to this job go to http://www.GadBall.com or click here
Your responsibilities will include:
Assisting in maintaining the internal assigned code development timeline
Communicating status and estimated completion dates
Coordinating with the Director of IT on design decisions and auditing
Ensuring timely completion of assigned deliverables
Reviewing bugs and action items
Enforcing relevant standards and practices
Communicating technical design and trade-off decisions to stakeholders
Monitoring milestones on major enhancements
Reviewing functional specifications
Deploying software to QA, Staging, and Production environments
Enforcing Quality Control processes
Reviewing unit test plans
Experience: 5+ years related work experience
Background with ASP, SQL Server, C#, and .NET
Hands-on experience with several technologies (C#, .NET, ASP.NET, ADO.NET, XML, XSLT, SQL, JavaScript, C, C++, COM/DCOM, HTML, IIS, MS SQL Server)
Solid presentation and organizational skills
Excellent communication skills
Associates degree
Bachelors degree in Computer Science is preferred
To Apply to this job go to http://www.GadBall.com or click here
Sr. Backup Admin in Dallas, TX
The IBM TSM (Tivoli Storage Manager) Administrator is responsible for the daily administration of the IBM TSM backup infrastructure. Additionally, this individual will be responsible for performing daily backups of the following systems; Microsoft Windows and Various UNIX Platforms. Perform data recovery of systems and end user data as necessary. This position will also support the migration of backup technologies between platforms.
The Backup Team is a fast paced team supporting ACS’s dynamic backup environments. The ideal candidate will be someone who enjoys assisting corporate uses, developing new skills, and working with a broad array of technologies.
Major Responsibilities
1. Perform daily backups, data recovery, and all associated reporting.
2. Install configure, and maintain storage hardware and software systems as appropriate.
3. Understand general disaster recovery and business continuity practices.
4. Perform on-call rotation and duties.
Education/Skills/Experience Required:
Bachelor’s degree or equivalent work experience is required
Requires at least 5 years experience in Storage Management with technical knowledge in the following:
o IBM TSM 5.x. Symantec NetBackup, Symantec BackupExec, or HP Data Protector experience a plus.
o In depth understanding of the AIX platform.
o Basic knowledge of networking technologies.
o Storage networking technologies related to Storage Area Networks, to include fibre channel.
Knowledge of HP-UX, AIX, Solaris, Windows 2000, Windows Server 2003, and Linux operating systems is desired.
Must be proficient in Microsoft Office and VISIO
Should have knowledge of service ticket requests. i.e. Peregrine, Remedy, etc...
Perl Scripting is a plus
Also needed are strong communication skills and the ability to work well with business users in a professional manner.
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
The Backup Team is a fast paced team supporting ACS’s dynamic backup environments. The ideal candidate will be someone who enjoys assisting corporate uses, developing new skills, and working with a broad array of technologies.
Major Responsibilities
1. Perform daily backups, data recovery, and all associated reporting.
2. Install configure, and maintain storage hardware and software systems as appropriate.
3. Understand general disaster recovery and business continuity practices.
4. Perform on-call rotation and duties.
Education/Skills/Experience Required:
Bachelor’s degree or equivalent work experience is required
Requires at least 5 years experience in Storage Management with technical knowledge in the following:
o IBM TSM 5.x. Symantec NetBackup, Symantec BackupExec, or HP Data Protector experience a plus.
o In depth understanding of the AIX platform.
o Basic knowledge of networking technologies.
o Storage networking technologies related to Storage Area Networks, to include fibre channel.
Knowledge of HP-UX, AIX, Solaris, Windows 2000, Windows Server 2003, and Linux operating systems is desired.
Must be proficient in Microsoft Office and VISIO
Should have knowledge of service ticket requests. i.e. Peregrine, Remedy, etc...
Perl Scripting is a plus
Also needed are strong communication skills and the ability to work well with business users in a professional manner.
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
Infrastructure Project Manager in Dallas, TX
This position plans, organizes, budgets and manages projects for the Infrastructure Services Service Line. Candidate must be able to manage multiple projects simultaneously, possess strong communication, documentation, management and leadership skills, and knowledge of project management tools.
This position will be a 13 month project and will require up to 50% travel to TN and Missouri datacenter locations.
Essential Functions:
- Project management and leadership of Infrastructure Services projects, milestones and tasks through completion within committed timeline and budget
- Works closely with the Infrastructure Services team to develop standardized processes and documentation templates for data migration strategies, hardware/os migrations/upgrades, system hardening standards, other standards and documentation as required
- Develop best practices and tools for project execution and management.
- Ensure compliance of MS projects with ISO 9001 requirements and/or ITIL standards
- Understands specific customer requirements and ensures appropriate resources are obtained to meet service delivery commitments.
- Estimate the resources and participants needed to achieve project goals.
- Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
- Define the project's objectives and oversee quality control throughout its life cycle.
- Develop full-scale project plans and associated communications documents.
- Identify and manage project dependencies and critical path.
- Define project success criteria and disseminate them to involved parties throughout project life cycle.
- Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion throughout the project.
- Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
- Delegate tasks and responsibilities to appropriate personnel.
- Identify and resolve issues and conflicts within the project team.
- Develop and deliver progress reports, proposals, requirements documentation, and presentations.
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
- Minimize the number of preventable problems experienced during project efforts
- Build, develop, and grow any business relationships vital to the success of the project.
- Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.
- Educates and trains MS project managers in all disciplines in company standard project management methods
- Generates management information regarding MS projects (effectiveness, customer satisfaction, quality control, resource allocation).
Other Duties and Responsibilities:
- Broad technical knowledge in IT infrastructure
- Strong Communication Skills (Presentations, Writing, Verbal)
- Good Negotiation skills with contract experience
- Performs other duties as required to meet departmental or organizational objectives.
Experience: Education, Experience & Licensure:
- A Computer Science or Business degree, or PM certifications
- Five years minimum in technical project leadership and/or management experience.
Preferred:
- Two years experience in a HealthCare environment
- Departmental management experience
- Experience in leading multi-discipline projects
Skills & Requirements:
- Verbal and written communication skills for a diverse customer base including, executives, technical and administrative staff
- Superior organization, planning and documentation skills to prioritize work flow and respond to conflicting deadlines
- Excellent analytical skills to discuss problems, analyze solutions/options, evaluate and enable improvement of processes
- Leadership skills such as coaching, persuasive, encouraging, motivating and conflict resolutions to aide in the development of personnel and project team
- Flexibility in work schedule is able to multi-task projects, handle multiple locations in stressful situations and be available for after hour's projects, when required.
- Must be willing to travel, up to 50%+ maybe required.
- Professional attire, attitude and demeanor and be able to work well with others (team player).
- Experience at working both independently and in a team-oriented, collaborative environment is essential.
- Reacts to project adjustments and alterations promptly and efficiently.
- Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
- Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
- Ability to bring project to successful completion through political sensitivity.
- Adept at conducting research into project-related issues and products.
- Must be able to learn, understand, and apply new technologies.
- Tenacious.
To Apply to this job go to http://www.GadBall.com or click here
This position will be a 13 month project and will require up to 50% travel to TN and Missouri datacenter locations.
Essential Functions:
- Project management and leadership of Infrastructure Services projects, milestones and tasks through completion within committed timeline and budget
- Works closely with the Infrastructure Services team to develop standardized processes and documentation templates for data migration strategies, hardware/os migrations/upgrades, system hardening standards, other standards and documentation as required
- Develop best practices and tools for project execution and management.
- Ensure compliance of MS projects with ISO 9001 requirements and/or ITIL standards
- Understands specific customer requirements and ensures appropriate resources are obtained to meet service delivery commitments.
- Estimate the resources and participants needed to achieve project goals.
- Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
- Define the project's objectives and oversee quality control throughout its life cycle.
- Develop full-scale project plans and associated communications documents.
- Identify and manage project dependencies and critical path.
- Define project success criteria and disseminate them to involved parties throughout project life cycle.
- Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion throughout the project.
- Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
- Delegate tasks and responsibilities to appropriate personnel.
- Identify and resolve issues and conflicts within the project team.
- Develop and deliver progress reports, proposals, requirements documentation, and presentations.
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
- Minimize the number of preventable problems experienced during project efforts
- Build, develop, and grow any business relationships vital to the success of the project.
- Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.
- Educates and trains MS project managers in all disciplines in company standard project management methods
- Generates management information regarding MS projects (effectiveness, customer satisfaction, quality control, resource allocation).
Other Duties and Responsibilities:
- Broad technical knowledge in IT infrastructure
- Strong Communication Skills (Presentations, Writing, Verbal)
- Good Negotiation skills with contract experience
- Performs other duties as required to meet departmental or organizational objectives.
Experience: Education, Experience & Licensure:
- A Computer Science or Business degree, or PM certifications
- Five years minimum in technical project leadership and/or management experience.
Preferred:
- Two years experience in a HealthCare environment
- Departmental management experience
- Experience in leading multi-discipline projects
Skills & Requirements:
- Verbal and written communication skills for a diverse customer base including, executives, technical and administrative staff
- Superior organization, planning and documentation skills to prioritize work flow and respond to conflicting deadlines
- Excellent analytical skills to discuss problems, analyze solutions/options, evaluate and enable improvement of processes
- Leadership skills such as coaching, persuasive, encouraging, motivating and conflict resolutions to aide in the development of personnel and project team
- Flexibility in work schedule is able to multi-task projects, handle multiple locations in stressful situations and be available for after hour's projects, when required.
- Must be willing to travel, up to 50%+ maybe required.
- Professional attire, attitude and demeanor and be able to work well with others (team player).
- Experience at working both independently and in a team-oriented, collaborative environment is essential.
- Reacts to project adjustments and alterations promptly and efficiently.
- Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
- Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
- Ability to bring project to successful completion through political sensitivity.
- Adept at conducting research into project-related issues and products.
- Must be able to learn, understand, and apply new technologies.
- Tenacious.
To Apply to this job go to http://www.GadBall.com or click here
Help Desk Analyst I in Dallas, TX
Must Haves:
Windows XP OS experience
Office XP troubleshooting experience
MS Internet Explorer
VPN
Remote Access | Network Stream or Net Meeting
Active Director | Password Resets
General network connectivity issues
1+ years of solid Helpdesk experience
Bonuses:
Active Directory | User Administration
Lotus Notes R6 – they will be upgrading to Outlook – but it has not been determined when.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: None, None None.
To Apply to this job go to http://www.GadBall.com or click here
Windows XP OS experience
Office XP troubleshooting experience
MS Internet Explorer
VPN
Remote Access | Network Stream or Net Meeting
Active Director | Password Resets
General network connectivity issues
1+ years of solid Helpdesk experience
Bonuses:
Active Directory | User Administration
Lotus Notes R6 – they will be upgrading to Outlook – but it has not been determined when.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: None, None None.
To Apply to this job go to http://www.GadBall.com or click here
Thursday, May 15, 2008
Premier Information Security firm seeking network consultant in Dallas, TX
Premier Information Security firm seeking network consultant to help in upgrading their clients F5 Big-IP network. This will include uninstalling existing equipment and migrating to a new version. Candidate must have experience with BIG-IP Local Traffic Manager (LTM) module and iRules<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Must have experience in Advanced Switching Hardware.
To Apply to this job go to http://www.GadBall.com or click here
Experience: Must have experience in Advanced Switching Hardware.
To Apply to this job go to http://www.GadBall.com or click here
Network Administrator/Engineer in DALLAS, TX
Well known Healthcare Company is looking for a Network Engineer/Administrator. The qualified candidate will join a team of 5 network professionals handling the day to day network administration and operation duties. The position will be 60% focused on switching/connectivity, and daily troubleshooting, 30% will be focused on security, and 10% of routing. The qualified candidate will also be providing Tier 2 support on an as needed basis. The company is also looking for experience with VOIP and/or wireless connectivity is highly preferred. They use Cisco Routers and switches. Therefore, experience with Cisco is required.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Cisco Routing, Cisco Security, Cisco Switches, VOIP and Wireless. CCNA, CCNP, CCVP, and or CCSP is preferred.
To Apply to this job go to http://www.GadBall.com or click here
Experience: Cisco Routing, Cisco Security, Cisco Switches, VOIP and Wireless. CCNA, CCNP, CCVP, and or CCSP is preferred.
To Apply to this job go to http://www.GadBall.com or click here
Help Desk Analyst I in Dallas, TX
Must Haves:
Windows XP OS experience
Office XP troubleshooting experience
MS Internet Explorer
VPN
Remote Access | Network Stream or Net Meeting
Active Director | Password Resets
General network connectivity issues
1+ years of solid Helpdesk experience
Bonuses:
Active Directory | User Administration
Lotus Notes R6 – they will be upgrading to Outlook – but it has not been determined when.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: None, None None.
To Apply to this job go to http://www.GadBall.com or click here
Windows XP OS experience
Office XP troubleshooting experience
MS Internet Explorer
VPN
Remote Access | Network Stream or Net Meeting
Active Director | Password Resets
General network connectivity issues
1+ years of solid Helpdesk experience
Bonuses:
Active Directory | User Administration
Lotus Notes R6 – they will be upgrading to Outlook – but it has not been determined when.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: None, None None.
To Apply to this job go to http://www.GadBall.com or click here
Web Developer in Dallas, TX
Responsibilities: This individual will assist in the technical operation, maintenance and development of software applications for a .net company. The position entails developing, modifying and testing new and existing applications developed in Coldfusion MX7. Part of the responsibilities will involve collaborating with the CIO and President to gather requirements, design solutions, and provide technical documentation. Other duties include working with the staff to troubleshoot and resolve day-to-day technical operational issues both desktop and networking in a Windows environment.
Requirements
• Minimum 3+ years of hands on development experience.
• A degree in Computer Science/Information Systems is preferred, but not required.
• knowledge with database data-modeling, design principles, and work flow processing.
• Working knowledge of Microsoft SQL 200 development skills: stored procedures, triggers, scripts, DTS or SSIS.
• Able to work successfully in an energetic web technology and delivery based firm focused in the human resources arena.
• Must possess strong analytical, problem solving, communication skills, and work productively in both a team and/or independent environment.
Technologies Minimum Years Experience
Coldfusion (VB.NET, ASP.NET are an added plus) 3 +
SQL Server 2000 3+
MS Office and MS XP 2+
Web/Windows Services 2 +
Send Resumes directly to
Experience: Advanced Cold Fusion, Intermediate MS Office, Advanced SQL., Bachelor Degree
To Apply to this job go to http://www.GadBall.com or click here
Requirements
• Minimum 3+ years of hands on development experience.
• A degree in Computer Science/Information Systems is preferred, but not required.
• knowledge with database data-modeling, design principles, and work flow processing.
• Working knowledge of Microsoft SQL 200 development skills: stored procedures, triggers, scripts, DTS or SSIS.
• Able to work successfully in an energetic web technology and delivery based firm focused in the human resources arena.
• Must possess strong analytical, problem solving, communication skills, and work productively in both a team and/or independent environment.
Technologies Minimum Years Experience
Coldfusion (VB.NET, ASP.NET are an added plus) 3 +
SQL Server 2000 3+
MS Office and MS XP 2+
Web/Windows Services 2 +
Send Resumes directly to
Experience: Advanced Cold Fusion, Intermediate MS Office, Advanced SQL., Bachelor Degree
To Apply to this job go to http://www.GadBall.com or click here
Non-Profit Organization Seeking a Systems Administrator! in Dallas, TX
Reputable Non-Profit organization is seeking a candidate that will be responsible for supporting all servers and network administration. The candidate will spend 40% of the time on server/system administration, 40% of the time dealing with special projects within the IT group and 20% of the time backup the desktop team handling tickets and user support.
Skills Needed:
Active Directory 2003
Exchange 2003
Server 2003
Extreme/Juniper Routers and Switches<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Skills needed include: Active Directory 2003, Exchange 2003, Server 2003 and Extreme/Juniper Routers and Switches.
To Apply to this job go to http://www.GadBall.com or click here
Skills Needed:
Active Directory 2003
Exchange 2003
Server 2003
Extreme/Juniper Routers and Switches<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Skills needed include: Active Directory 2003, Exchange 2003, Server 2003 and Extreme/Juniper Routers and Switches.
To Apply to this job go to http://www.GadBall.com or click here
Jr IT Specialist in Dallas, TX
Our client is looking for a bright candidate to join their IT support team. We will consider candidates coming directly out of college (no degree required) and very entry level candidates. We're looking for only the brightest candidates and those that are very dedicated and ready to work hard.
Description of the position:
- Configuration, installation and support of business related hardware (Workstations, printers, PDAs, and switches)
- Configuration, installation, and support of business related software (XP, MS Office, file permissions and registry entries)
- Adds, moves and changes in a traditional PBX as well as IP phone environment.
- Resolution of technology issues promptly whether remotely or onsite
- Perform weekly generator readiness checks
- Maintain backup tape library
Qualified candidates should email their resume to .
Experience: The right candidate will need to be thick-skinned as he/she will be dealing with sales people on a daily basis. We are also looking for candidates that have a high curiosity for technology and are critical thinkers.
To Apply to this job go to http://www.GadBall.com or click here
Description of the position:
- Configuration, installation and support of business related hardware (Workstations, printers, PDAs, and switches)
- Configuration, installation, and support of business related software (XP, MS Office, file permissions and registry entries)
- Adds, moves and changes in a traditional PBX as well as IP phone environment.
- Resolution of technology issues promptly whether remotely or onsite
- Perform weekly generator readiness checks
- Maintain backup tape library
Qualified candidates should email their resume to .
Experience: The right candidate will need to be thick-skinned as he/she will be dealing with sales people on a daily basis. We are also looking for candidates that have a high curiosity for technology and are critical thinkers.
To Apply to this job go to http://www.GadBall.com or click here
.NET Application Developer in Dallas, TX
For this contract-to-hire position, you will utilize your experience as a .NET Application Developer.
Your responsibilities will include:
Assisting in maintaining the internal assigned code development timeline
Communicating status and estimated completion dates
Coordinating with the Director of IT on design decisions and auditing
Ensuring timely completion of assigned deliverables
Reviewing bugs and action items
Enforcing relevant standards and practices
Communicating technical design and trade-off decisions to stakeholders
Monitoring milestones on major enhancements
Reviewing functional specifications
Deploying software to QA, Staging, and Production environments
Enforcing Quality Control processes
Reviewing unit test plans
Experience: 5+ years related work experience
Background with ASP, SQL Server, C#, and .NET
Hands-on experience with several technologies (C#, .NET, ASP.NET, ADO.NET, XML, XSLT, SQL, JavaScript, C, C++, COM/DCOM, HTML, IIS, MS SQL Server)
Solid presentation and organizational skills
Excellent communication skills
Associates degree
Bachelors degree in Computer Science is preferred
To Apply to this job go to http://www.GadBall.com or click here
Your responsibilities will include:
Assisting in maintaining the internal assigned code development timeline
Communicating status and estimated completion dates
Coordinating with the Director of IT on design decisions and auditing
Ensuring timely completion of assigned deliverables
Reviewing bugs and action items
Enforcing relevant standards and practices
Communicating technical design and trade-off decisions to stakeholders
Monitoring milestones on major enhancements
Reviewing functional specifications
Deploying software to QA, Staging, and Production environments
Enforcing Quality Control processes
Reviewing unit test plans
Experience: 5+ years related work experience
Background with ASP, SQL Server, C#, and .NET
Hands-on experience with several technologies (C#, .NET, ASP.NET, ADO.NET, XML, XSLT, SQL, JavaScript, C, C++, COM/DCOM, HTML, IIS, MS SQL Server)
Solid presentation and organizational skills
Excellent communication skills
Associates degree
Bachelors degree in Computer Science is preferred
To Apply to this job go to http://www.GadBall.com or click here
Programmer Analyst in Dallas, TX
A reputable Healthcare company is looking for a Senior OO Developer to join a global provider of e-messaging protection and transaction services. The Sr. Software Engineer will be working with a team to convert an existing application to .Net. The ideal candidate will come from the following background(s): Strong development and design experience with either C# and C++, Java and C++, or someone who has been working primarily with C++ alone. The key is very strong skills in OO Design, as well as programming. Must be comfortable with working in an Agile shop (Agile methodology is not required in one's background, just the desire to use it/work in the environment). 5+ years experience in OOD and OOP, with formal methodology (Agile, UML, Booch, RUP, etc). The qualified candidate should be "language agnostic", but more interested in OO development/design.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: The qualified candidate must have advanced Object Oriented Design. They must be advanced in one or more of the following OO languages: Smalltalk, Java, or C++.
The candidate must have some C#.Net experience as well.
To Apply to this job go to http://www.GadBall.com or click here
Experience: The qualified candidate must have advanced Object Oriented Design. They must be advanced in one or more of the following OO languages: Smalltalk, Java, or C++.
The candidate must have some C#.Net experience as well.
To Apply to this job go to http://www.GadBall.com or click here
CCNA/CCNP Network Engineer w/CISCO 65xx & PIX Firewall in Plano in Dallas, TX
Genesis10 is in need of a CCNA/CCNP Network Engineer for a major client in Plano, Texas to manage the entire network infrastructure for a multi-site company world wide. Responsible for the architecture design, strategy development and support of all network equipment and interoffice data communications. This position will participate in an on call rotation with other Network Engineers and will be responsible for internal and external customer support via the Helpdesk and ticketing system, Desktop Support, and the Data Center. Senior level management engagement and communication is required. Must have the ability to mentor and coach Network Engineers.
Experience: Required Experience/Skills:
- Strong networking experience Layers 1-4.
- Implementing and troubleshooting VPN site to site connectivity.
- EIGRP experience is a must.
- Detailed knowledge of PIX/ASA Firewalls.
- Cisco 65xx experience, HSRP, route redundancy, etherchannel.
- CCNA, CCNP, CCSP (nice to have) and or pursuing their CCIE at least the written portion.
- 5 years direct network experience.
- Practical experience utilizing BGP maintaining in a complex environment.
- Experience with Content Switch and VPN Connector.
Preferred Experience/Skills:
- Hardware: Cisco AP 11xx, ASA 55xx, 26xx, 28xx, Catalyst 29xx, 35xx, 37xx, 65xx, IDS 4210, CSS 11503, PIX 515, VPN 3000.
This is an excellent opportunity to join a winning team. Take your career to the next level and turn your interest into action. Apply Now! Or, send your resume directly to . The only way to learn more is by taking the next step.
Genesis10 is a business and technology consulting company specializing in project management, business analysis, business transformation and large-scale systems infrastructure and application integration. Genesis10 services a variety of industries including banking and financial services, insurance, energy, manufacturing, healthcare, telecommunications and more. At Genesis10, we recognize that our consultants are our most powerful resource. Selecting only the most talented and experienced consultants provides our clients with the best the industry has to offer. We take pride in attracting the world's finest business and technology consultants.
To Apply to this job go to http://www.GadBall.com or click here
Experience: Required Experience/Skills:
- Strong networking experience Layers 1-4.
- Implementing and troubleshooting VPN site to site connectivity.
- EIGRP experience is a must.
- Detailed knowledge of PIX/ASA Firewalls.
- Cisco 65xx experience, HSRP, route redundancy, etherchannel.
- CCNA, CCNP, CCSP (nice to have) and or pursuing their CCIE at least the written portion.
- 5 years direct network experience.
- Practical experience utilizing BGP maintaining in a complex environment.
- Experience with Content Switch and VPN Connector.
Preferred Experience/Skills:
- Hardware: Cisco AP 11xx, ASA 55xx, 26xx, 28xx, Catalyst 29xx, 35xx, 37xx, 65xx, IDS 4210, CSS 11503, PIX 515, VPN 3000.
This is an excellent opportunity to join a winning team. Take your career to the next level and turn your interest into action. Apply Now! Or, send your resume directly to . The only way to learn more is by taking the next step.
Genesis10 is a business and technology consulting company specializing in project management, business analysis, business transformation and large-scale systems infrastructure and application integration. Genesis10 services a variety of industries including banking and financial services, insurance, energy, manufacturing, healthcare, telecommunications and more. At Genesis10, we recognize that our consultants are our most powerful resource. Selecting only the most talented and experienced consultants provides our clients with the best the industry has to offer. We take pride in attracting the world's finest business and technology consultants.
To Apply to this job go to http://www.GadBall.com or click here
SSIS Developer in DALLAS, TX
Corner Bakery has a need for a strong SQL 2005 developer that has completed at least two SSIS projects. We would like for this individual to be able to start ASAP! This project is estimated to run between 2 to 3 months.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: The SQL Server 2005 programmer will need to possess strong SQL Server 2005 experience, and be almost at an expert-level with SSIS package development & deployment. The developer should have the ability to develop reports in SSRS also. If the candidate for our SQL 2005 developer position has experience with Time Clock / Payroll / HR processes, this would be very helpful. Also, any experience specifically with Microsoft Dynamics GP would be a huge plus.
To Apply to this job go to http://www.GadBall.com or click here
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: The SQL Server 2005 programmer will need to possess strong SQL Server 2005 experience, and be almost at an expert-level with SSIS package development & deployment. The developer should have the ability to develop reports in SSRS also. If the candidate for our SQL 2005 developer position has experience with Time Clock / Payroll / HR processes, this would be very helpful. Also, any experience specifically with Microsoft Dynamics GP would be a huge plus.
To Apply to this job go to http://www.GadBall.com or click here
Wednesday, May 14, 2008
Premier Information Security firm seeking network consultant in Dallas, TX
Premier Information Security firm seeking network consultant to help in upgrading their clients F5 Big-IP network. This will include uninstalling existing equipment and migrating to a new version. Candidate must have experience with BIG-IP Local Traffic Manager (LTM) module and iRules<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Must have experience in Advanced Switching Hardware.
To Apply to this job go to http://www.GadBall.com or click here
Experience: Must have experience in Advanced Switching Hardware.
To Apply to this job go to http://www.GadBall.com or click here
Service Delivery Manager in Dallas, TX
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
May perform one or more of the following:
Support the fulfillment of the company vision for prompt and professional client services through motivation and leadership
Oversee the day-to-day implementation and operational aspects of the client relationship
Develop strategy needed to achieve agreed upon service levels
Manage the setup and delivery of services
Work with the client to manage priorities and expectations
Manage the requirements definition process and ensure that system specifications accurately reflect client requirements
Build effective liaisons to manage the transition from implementation to ongoing client delivery
Act as a subject matter expert regarding the application of business objectives and alternatives for service delivery
Build a cohesive team by championing quality, integrating team efforts through status meetings, sharing appropriate information, and building depth of expertise
Manage finances for the account, including invoice creation, timely receipt of client payments, and other P&L responsibilities
Functional Description:
Customer facing role which requires excellent written and oral communication skills. Manage a team of IT professionals performing Service Desk, Desktop, and Server Engineering support.Must have experience with the successful implementation of scripting, automation tools, and Operational Processes required to maintain high degree of customer satisfaction while continuously optimizing the expenses required to deliver the services.
Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.Provides guidance to subordinates within the latitude of established company policies.Recommends changes to policies and establishes procedures that affect immediate organization(s).
Education and Typical Years Experience
10 Years experience in Desktop and Service Desk Support Service Management.
Special Requirements
ITIL experience and PMI certifications are a plus.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
May perform one or more of the following:
Support the fulfillment of the company vision for prompt and professional client services through motivation and leadership
Oversee the day-to-day implementation and operational aspects of the client relationship
Develop strategy needed to achieve agreed upon service levels
Manage the setup and delivery of services
Work with the client to manage priorities and expectations
Manage the requirements definition process and ensure that system specifications accurately reflect client requirements
Build effective liaisons to manage the transition from implementation to ongoing client delivery
Act as a subject matter expert regarding the application of business objectives and alternatives for service delivery
Build a cohesive team by championing quality, integrating team efforts through status meetings, sharing appropriate information, and building depth of expertise
Manage finances for the account, including invoice creation, timely receipt of client payments, and other P&L responsibilities
Functional Description:
Customer facing role which requires excellent written and oral communication skills. Manage a team of IT professionals performing Service Desk, Desktop, and Server Engineering support. Must have experience with the successful implementation of scripting, automation tools, and Operational Processes required to maintain high degree of customer satisfaction while continuously optimizing the expenses required to deliver the services.
Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Provides guidance to subordinates within the latitude of established company policies. Recommends changes to policies and establishes procedures that affect immediate organization(s).
Education and Typical Years Experience
10 Years experience in Desktop and Service Desk Support Service Management.
Special Requirements
ITIL experience and PMI certifications are a plus.
ACS is an Equal Opportunity Employer and does not Discriminate agains
To Apply to this job go to http://www.GadBall.com or click here
May perform one or more of the following:
Support the fulfillment of the company vision for prompt and professional client services through motivation and leadership
Oversee the day-to-day implementation and operational aspects of the client relationship
Develop strategy needed to achieve agreed upon service levels
Manage the setup and delivery of services
Work with the client to manage priorities and expectations
Manage the requirements definition process and ensure that system specifications accurately reflect client requirements
Build effective liaisons to manage the transition from implementation to ongoing client delivery
Act as a subject matter expert regarding the application of business objectives and alternatives for service delivery
Build a cohesive team by championing quality, integrating team efforts through status meetings, sharing appropriate information, and building depth of expertise
Manage finances for the account, including invoice creation, timely receipt of client payments, and other P&L responsibilities
Functional Description:
Customer facing role which requires excellent written and oral communication skills. Manage a team of IT professionals performing Service Desk, Desktop, and Server Engineering support.Must have experience with the successful implementation of scripting, automation tools, and Operational Processes required to maintain high degree of customer satisfaction while continuously optimizing the expenses required to deliver the services.
Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.Provides guidance to subordinates within the latitude of established company policies.Recommends changes to policies and establishes procedures that affect immediate organization(s).
Education and Typical Years Experience
10 Years experience in Desktop and Service Desk Support Service Management.
Special Requirements
ITIL experience and PMI certifications are a plus.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
May perform one or more of the following:
Support the fulfillment of the company vision for prompt and professional client services through motivation and leadership
Oversee the day-to-day implementation and operational aspects of the client relationship
Develop strategy needed to achieve agreed upon service levels
Manage the setup and delivery of services
Work with the client to manage priorities and expectations
Manage the requirements definition process and ensure that system specifications accurately reflect client requirements
Build effective liaisons to manage the transition from implementation to ongoing client delivery
Act as a subject matter expert regarding the application of business objectives and alternatives for service delivery
Build a cohesive team by championing quality, integrating team efforts through status meetings, sharing appropriate information, and building depth of expertise
Manage finances for the account, including invoice creation, timely receipt of client payments, and other P&L responsibilities
Functional Description:
Customer facing role which requires excellent written and oral communication skills. Manage a team of IT professionals performing Service Desk, Desktop, and Server Engineering support. Must have experience with the successful implementation of scripting, automation tools, and Operational Processes required to maintain high degree of customer satisfaction while continuously optimizing the expenses required to deliver the services.
Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Provides guidance to subordinates within the latitude of established company policies. Recommends changes to policies and establishes procedures that affect immediate organization(s).
Education and Typical Years Experience
10 Years experience in Desktop and Service Desk Support Service Management.
Special Requirements
ITIL experience and PMI certifications are a plus.
ACS is an Equal Opportunity Employer and does not Discriminate agains
To Apply to this job go to http://www.GadBall.com or click here