System Engineer, C, ARM, CVS in Dallas, TX

Seeking an experienced software engineer to develop detailed design (with documentation), implement design using the C language, execute formal unit test, participate in software integration including debug of issues found and support of system verification testing.
Experience: EDUCATION/EXPERIENCE REQUIREDBS or MS in Computer Science, Mathematics or relevant experience.REQUIREMENTSGood communication skills (written and verbal)Highly motivated and not afraid of aggressive schedules5+ Years embedded software design and implementation experience, preferably with an ARM microcontroller and RS485Experience with Subversion or CVS version control and practicesExcellent software design practices: data encapsulation, data hiding, top-down decomposition, inter-process communications and other best practices

To Apply to this job go to http://www.GadBall.com or click here

Junior Technical Writer (Contract) in Dallas, TX

Will be responsible for various technical writing assignments that range from technical manuals, process documentation, references guides, etc.
Experience: -1+ years Technical Writing experience (must be able to provide samples of work)-MS Word, Visio, PowerPoint-Excellent communication skills-Bachelor's DegreeContract position; Must be able to work onsite Monday through FridayNo Third Party AgenciesNo Relocation AssistanceMust be able to interview in Dallas on Short notice

To Apply to this job go to http://www.GadBall.com or click here

Technical Support/Help Desk in Dallas, TX

A local Dallas company has teamed up with AppleOne to source Technical Support/Help Desk Individuals.

Description

First level of support for all incoming calls, emails and chat lines for various customers/clients. Handle requests such as password resets, VPN, RSA, Microsoft Office XP, Outlook, Active Directory, Blackberry Activation and Support, ext.

Qualifications

Must be familiar with UNIX, OS400, AIX, MVS, VM, VSE, SAD, SAP. No less than Five Years Experience in Technical Support/Help Desk. Company is requesting stable candidates who have not had more than three jobs in the past five years. Please respond by email only with your resume attached in word format.

To Apply to this job go to http://www.GadBall.com or click here

IT Help Desk Specialist - in Dallas, TX

Stable Publishing Company in the DFW area is currently seeking an experienced IT Help Desk Specialist to join their Information Technology team. Responsibilities will include but are not limited to providing day to day telephone support to end users in order to resolve a variety of technology problems, handling incidents regarding PC/Mac hardware/software applications, PC/Mac operating systems as well as setting up configuring PC/Mac workstations and related equipment along with any other technology issues. Must be able to speak clearly as most troubleshooting will be performed via telephone using remote control tools and through conversations with users. Problem resolutions and knowledge of Help Desk Ticket System will be a key part of this position. Assistance with installation, diagnosing, repairing, maintaining and upgrading Windows XP PCs, Mac OS X (9.x and 10.1 through 10.5) workstations and peripherals as well as providing network and server support as time allows. The ideal candidate will have a minimum of 3 years IT Help Desk experience, EXTENSIVE experience with both Macintosh OS X desktop and Windows XP software. Basic knowledge of Macintosh OS X Server, Windows Server 2003 and Linux or Unix is a plus. The position is M-F 8 to 5:30 with weekends off. Position offers 100% Medical, Dental and Vision! Only QUALIFIED candidates should apply and attach a copy of your resume in WORD format for consideration!.
Experience: 3 years IT Help Desk experience.

To Apply to this job go to http://www.GadBall.com or click here

MCP Certified Helpdesk Professional (Tier 1) in Dallas, TX

Helpdesk/Desktop Opportunity within a growing company in the Dallas area. While other companies are busy laying people off, our client has secured ongoing relationships with established and reputable companies, in turn allowing them to grow in a down economy. As they grow, they are simultaneously looking to build a team of very dedicated, professional, go-getters who want to expand their career beyond what other companies have been able to provide! If you have a deep desire to continue to learn and grow your career, this might be the right place for you! Are you able to express how you want to grow your career and how you have grown your current career so far? What makes you stand out amongst your peers?
Experience: THIS POSITION IS AN ENTRY LEVEL, TIER 1 SUPPORT ROLE!
YOU MUST BE A MCP CERTIFIED PROFESSIONAL!! All candidates must be able to verify the MCP certification. To be considered, you must be very professional and have exceptional phone presence as this role will be interfacing with small-to-mid-sized private equity firms. The ideal candidate will be able to receive direction and retain that information and apply it in a Tier I environment. This person needs to possess drive and enthusiasm. Our client is working on a Microsoft Platform, requiring experience with troubleshooting Outlook, Excel, etc. They are currently working on Dell Hardware. This role will be a buffer between Tier I Support and the Senior Technical Support Teams. This person needs to be creative and possess initiative to problem solve to create resolution to Tier I Technical Support related issues. This role is also a combination of phone support, remote access support (don't have to have remote experience, but the ideal candidate will be eager to learn), and desktop/side support.



To Apply to this job go to http://www.GadBall.com or click here

27k!~Customer Care with Call Center Banking Needed! - Bilingual a plus! in Dallas, TX

A local Dallas company is currently seeking dedicated customer care representatives to join their family-oriented team. The company has been in business for over 75 years and is continually providing stability to the employees that have come to know and love the organization they represent. Now they are ready to open the doors of opportunity to others. Please read the job description below thoroughly before applying.

Job Description:

Answer inbound calls in a courteous and helpful manner.
Provide caller/member with account information.
Assist caller/member with opening of new accounts.
Identify, research and solve customer issues using the computer systems.

The company has a "client for life" philosophy. Customer Care Representatives are encouraged to represent the company with this in mind.

Qualifications:

Must have a minimum of 2 years call center experience.
Must be computer savvy. Working knowledge of Microsoft Word, Excel, Windows, and Outlook are a must.
Must be able to type a minimum of 40 wpm.
Must be detail-oriented.
Experience in banking a plus!
Ability to read, write, and speak English/Spanish a plus!

If you are qualified for the position, please email a word formatted resume to hskinner @ for immediate consideration or contact the local Arlington branch for more information.
Experience: A drug screen and background check are required prior to employment.

To Apply to this job go to http://www.GadBall.com or click here

Director of Content and Merchandising Systems in Dallas, TX

eConsultAmerica is a preferred vendor supplier on retainer with our client is the world's largest publicly owned creator, manufacturer and distributor of social expression products. Our client is seeking an experienced and savvy Director of Content and Merchandising Systems. This position will be based in Cleveland, OH. There will be a full relocation package offered to the successful candidate. If you are interested please forward a brief cover-letter and your updated resume and we will respond back within one (1) business day. US Citizens only apply. Position DetailsOur client is currently looking for an experienced Director of Content Management and Merchandising Systems to help drive content-related projects and oversee Technical staff. This position requires the ability to direct a variety of diverse ' and sometimes conflicting ' requests, priorities, and activities. Candidate would ideally have experience with project and process management of initiatives that not only encompass technology deliverables, but also close collaboration between functional groups. Candidates will need mature management experience combined with the flexibility to interact with people at all levels.Responsibilities:Managing a content management system for online creative content (eCards, Screen Savers, wallpapers, etc.) and in multiple formats and languages.Manage Search and Web Site Navigation SystemsManage web-based content management delivery system Manage Vendor RelationshipsWork with clients to define new content and merchandising needs, approaches and direction.Define Strategy and Road Map for Content and Merchandising TeamManage the tactical delivery of the technology solutions and provide architectural leadership over those solutionsIdentify and provide appropriate technology staff career paths throughout the organizationBEST INDUSTRY - E-Commerce, InternetBEST DEPARTMENT - Information Systems
Experience: Bachelors Degree is required. Masters Degree is a plus.10+ years experience in software design and web development Demonstrated solid understanding of web-based content management systems and presentation technologies5 years of management experience with a proven track record of managing large teams of technical people is essential in this role.Demonstrated passion for the Internet and the direction it is moving. Understanding of conceptual technical architectureAbility to lead a cross functional team of people in the analysis and selection of new tools or vendors that will help support the content and merchandising functions of the company is required. Mapping out workflows for content lifecycle management processes involving approvals that the platform needs to support.Experience with on-site search systemsExperience managing internal staff and external resources. Excellent team skills: communication, organization, collaboration. Strong Project Management skills are required.Compensation100K - 140K

To Apply to this job go to http://www.GadBall.com or click here

SQL Server DBA/Developer in Dallas, TX

Robert Half Technology currently has a SQL Server Developer/DBA Opportunity open within a growing financial company in the Dallas area. While other companies are busy laying people off, our client has secured ongoing relationships with established and reputable companies, in turn allowing them to grow in a down economy. As they grow, they are simultaneously looking to build a team of very dedicated, professional, go-getters who want to expand their career beyond what other companies have been able to provide! If you have a deep desire to continue to learn and grow your career, this might be the right place for you! You don't have to be an exact match to the requirements, but you do have to be able to express how you want to grow your career and how you have grown your current career so far. What makes you stand out amongst your peers?
Experience: The ideal candidate will possess 1+ years of SQL Server DBA, Development, and/or Support. Out client is seeking a SQL Certified Professional (preferably SQL DBA 2005 Certification). Having a basic understanding of Cisco and Dell will be very helpful in this role. Experience in a high-level support role is preferred as this person will be interfacing with small-to-mid-sized private equity firms. The ideal candidate will need to have good dictation and exceptional phone presence. This role has the responsibility to be very prompt and responsive in addressing and resolving the clients issues. Experience with Accounting Applications (home grown applications, QuickBooks, CRM applications, Investream, DealDynamo, etc.) is strongly preferred, but not required.



To Apply to this job go to http://www.GadBall.com or click here

Client Services in Dallas, TX

A Dallas company has teamed up with AppleOne to source Client Services candidates.

Will be assisting customers via incoming calls with gas billing inquiries, new service connections, disconnections, reconnections, gas emergency service orders and submitting refund requests. Patiently and successfully handle escalated calls.

Qualifications

Candidates must have no less than three years experience in a Call Center Environment. Company is only considering candidates who have no had more than three jobs in the past five years. Collections experience desired but not required. Bilingual a plus!

Please respond by email only with your resume attached in word format.

To Apply to this job go to http://www.GadBall.com or click here

38k~IT Help Desk Specialist Needed ASAP! - in Dallas, TX

The Help Desk Specialist position is the initial contact point for all end-users computer and technology support. The primary role of this position is to provide day-to-day telephone support to end-users to resolve a wide variety of technology problems and handle incidents regarding their PC/Mac hardware and software applications, PC/Mac operating systems as well as setting up, installing and configuring PC/Mac workstations and related peripheral equipment as well as any other technology related issues.

The Help Desk Specialist will troubleshoot and assist with support requests primarily by telephone using remote control tools and through conversations with the user. Some desk-side support is also required for local users. Updating of Help Desk Calls information into the Help Desk Ticket System and documentation of all user requests and problem resolutions is a key part of the job. In this role the Help Desk Specialist will also assist in installing, diagnosing, repairing, maintaining, and upgrading Windows XP PCs, Mac OS X (9.x and 10.1 through 10.5) workstations, and peripherals as well as providing network and server support as time allows.

Troubleshooting PC/Mac hardware, Notebook, PDA, Printer/Print Server, Microsoft Windows XP, Mac OS 9, Mac OS X, Internet browsers, Standard Microsoft software, Standard MAC software, and other in-house application problems is also required. The ideal candidate will have extensive experience with both Macintosh OS X desktop and Windows XP software.

Basic knowledge of Macintosh OS X Server, Windows Server 2003 and Linux or Unix is a plus. This role reports directly to the Chief Technology Officer.

If you are interested and qualified for the position please email a word formatted resume to hskinner @ for immediate consideration.

To Apply to this job go to http://www.GadBall.com or click here

Senior NOC Production Operations Technician in North Dallas! in Dallas, TX

Our client is currently interviewing Senior NOC Analyst for a long term contract in north Dallas. The ideal candidate will have experience monitoring Windows, UNIX, Mainframe, and Cisco network equipment in a mission critical 24/7 NOC environment. Duties will include monitoring operating systems and network components, fixing issues as they occur or escalating them to the appropriate group. Candidates with a CCNA, MCSE, CISSP, or UNIX certification will only be considered.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Experience with enterprise multi-platform operating systems
Windows Server 2000-2003
Linux
Sun Solaris
Cisco Router and Switch equipment
SNMP Management Tools

1 or more of the following; CCNP, CCNA, MCSA, MCSE, UNIX Certification, CISSP or CISA

To Apply to this job go to http://www.GadBall.com or click here

Technical Support/Help Desk in Dallas, TX

A local Dallas company has teamed up with AppleOne to source Technical Support/Help Desk Individuals.

Description

First level of support for all incoming calls, emails and chat lines for various customers/clients. Handle requests such as password resets, VPN, RSA, Microsoft Office XP, Outlook, Active Directory, Blackberry Activation and Support, ext.

Qualifications

Must be familiar with UNIX, OS400, AIX, MVS, VM, VSE, SAD, SAP. No less than Five Years Experience in Technical Support/Help Desk. Company is requesting stable candidates who have not had more than three jobs in the past five years. Please respond by email only with your resume attached in word format.

To Apply to this job go to http://www.GadBall.com or click here

SQL Server DBA/Developer in Dallas, TX

Robert Half Technology currently has a SQL Server Developer/DBA Opportunity open within a growing financial company in the Dallas area. While other companies are busy laying people off, our client has secured ongoing relationships with established and reputable companies, in turn allowing them to grow in a down economy. As they grow, they are simultaneously looking to build a team of very dedicated, professional, go-getters who want to expand their career beyond what other companies have been able to provide! If you have a deep desire to continue to learn and grow your career, this might be the right place for you! You don't have to be an exact match to the requirements, but you do have to be able to express how you want to grow your career and how you have grown your current career so far. What makes you stand out amongst your peers?
Experience: The ideal candidate will possess 1+ years of SQL Server DBA, Development, and/or Support. Out client is seeking a SQL Certified Professional (preferably SQL DBA 2005 Certification). Having a basic understanding of Cisco and Dell will be very helpful in this role. Experience in a high-level support role is preferred as this person will be interfacing with small-to-mid-sized private equity firms. The ideal candidate will need to have good dictation and exceptional phone presence. This role has the responsibility to be very prompt and responsive in addressing and resolving the clients issues. Experience with Accounting Applications (home grown applications, QuickBooks, CRM applications, Investream, DealDynamo, etc.) is strongly preferred, but not required.



To Apply to this job go to http://www.GadBall.com or click here

Junior Technical Writer (Contract) in Dallas, TX

Will be responsible for various technical writing assignments that range from technical manuals, process documentation, references guides, etc.
Experience: -1+ years Technical Writing experience (must be able to provide samples of work)-MS Word, Visio, PowerPoint-Excellent communication skills-Bachelor's DegreeContract position; Must be able to work onsite Monday through FridayNo Third Party AgenciesNo Relocation AssistanceMust be able to interview in Dallas on Short notice

To Apply to this job go to http://www.GadBall.com or click here

System Engineer, C, ARM, CVS in Dallas, TX

Seeking an experienced software engineer to develop detailed design (with documentation), implement design using the C language, execute formal unit test, participate in software integration including debug of issues found and support of system verification testing.
Experience: EDUCATION/EXPERIENCE REQUIREDBS or MS in Computer Science, Mathematics or relevant experience.REQUIREMENTSGood communication skills (written and verbal)Highly motivated and not afraid of aggressive schedules5+ Years embedded software design and implementation experience, preferably with an ARM microcontroller and RS485Experience with Subversion or CVS version control and practicesExcellent software design practices: data encapsulation, data hiding, top-down decomposition, inter-process communications and other best practices

To Apply to this job go to http://www.GadBall.com or click here

Client Services in Dallas, TX

A Dallas company has teamed up with AppleOne to source Client Services candidates.

Will be assisting customers via incoming calls with gas billing inquiries, new service connections, disconnections, reconnections, gas emergency service orders and submitting refund requests. Patiently and successfully handle escalated calls.

Qualifications

Candidates must have no less than three years experience in a Call Center Environment. Company is only considering candidates who have no had more than three jobs in the past five years. Collections experience desired but not required. Bilingual a plus!

Please respond by email only with your resume attached in word format.

To Apply to this job go to http://www.GadBall.com or click here

27k!~Customer Care with Call Center Banking Needed! - Bilingual a plus! in Dallas, TX

A local Dallas company is currently seeking dedicated customer care representatives to join their family-oriented team. The company has been in business for over 75 years and is continually providing stability to the employees that have come to know and love the organization they represent. Now they are ready to open the doors of opportunity to others. Please read the job description below thoroughly before applying.

Job Description:

Answer inbound calls in a courteous and helpful manner.
Provide caller/member with account information.
Assist caller/member with opening of new accounts.
Identify, research and solve customer issues using the computer systems.

The company has a "client for life" philosophy. Customer Care Representatives are encouraged to represent the company with this in mind.

Qualifications:

Must have a minimum of 2 years call center experience.
Must be computer savvy. Working knowledge of Microsoft Word, Excel, Windows, and Outlook are a must.
Must be able to type a minimum of 40 wpm.
Must be detail-oriented.
Experience in banking a plus!
Ability to read, write, and speak English/Spanish a plus!

If you are qualified for the position, please email a word formatted resume to hskinner @ for immediate consideration or contact the local Arlington branch for more information.
Experience: A drug screen and background check are required prior to employment.

To Apply to this job go to http://www.GadBall.com or click here

Senior NOC Production Operations Technician in North Dallas! in Dallas, TX

Our client is currently interviewing Senior NOC Analyst for a long term contract in north Dallas. The ideal candidate will have experience monitoring Windows, UNIX, Mainframe, and Cisco network equipment in a mission critical 24/7 NOC environment. Duties will include monitoring operating systems and network components, fixing issues as they occur or escalating them to the appropriate group. Candidates with a CCNA, MCSE, CISSP, or UNIX certification will only be considered.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Experience with enterprise multi-platform operating systems
Windows Server 2000-2003
Linux
Sun Solaris
Cisco Router and Switch equipment
SNMP Management Tools

1 or more of the following; CCNP, CCNA, MCSA, MCSE, UNIX Certification, CISSP or CISA

To Apply to this job go to http://www.GadBall.com or click here

Technology Vendor Manager Opportunity in North Dallas! in Dallas, TX

Our client is looking for a Vendor Manager who will execute an assortment of performance, contract, and relationship management duties. This interaction will be with vendors who distribute IT hardware and software products, as well as technology services. This position will focus on a group of vendors concentrated in various disciplines and be responsible for coordinating the needs of IT product users, owners, and ITS Service Catalog with the offerings of these vendors.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Job Responsibilities:
Maintain associations with and monitor the performance of IT vendors utilized for the delivery of outsourced services.
Negotiation of hardware and software product terms/conditions to achieve cost efficiency.
Negotiation of technology service terms and conditions for optimal cost efficiencies.
Interaction with vendors and product owners to appraise vendor of company needs and reviewing vendor performance.
Performance of spending/cost breakdowns to conceptualize cost efficiency solutions for current and future contracts.
Conduct support and training of vendors.
Performance of contractual compliance audits while working closely with company Finance, Accounts Payable, Legal, Asset Management, Risk, Procurement/Purchasing, Compliance, and Product Platform departments.
Manage the financial and financial risk implications of vendor relationships and contracts.
Development of complex methodology and evaluation criteria to assess vendor score and KPI.
Perform as the Lead for different vendor management projects.
Act as mentor and primary escalation point for the team.
Performance of training initiatives relating to vendor management.
Provide technology roadmap to the team that was laid out by ITS Architects within the company.
Development of Inventory Control Processes for software, services, and hardware.
Evaluation of MSA (master service agreements), SOW (statements of work), and contracts in accordance with ITS standards and protections.
Management and review of Vendor Management SharePoint site to ensure that information is current.
Communication of Vendor Management trends and results to management, while recording savings achieved in initiative implemented.
Creation of plans that indicate how the Vendor Management team will achieve ITS&#146;s service needs, including management of the timetable for deliverables and specific contract goals.
Provide sufficient communication to various departments in regards to Vendor Management initiatives and plans.

Qualifications
Bachelor&#146;s or Master&#146;s degree in Computer Science, Business, or a related field. Equivalent technical training and experience can be substituted for degree.
ITIL (Information Technology Infrastructure Library) experience highly preferred.
Priority will be given to individuals with CPM (Certified Purchasing Manager), CTPE (Certified Technology Procurement Executive), APP (Accredited Purchasing Practitioner), and/or CTPS (Certified Technology Procurement Specialist) certifications.
8+ years of experience in vendor relationship management, contract administration, and/or management of assets in a technology atmosphere.
Prior technical experience required
Extensive Project Management experience
In-depth knowledge of IT vendor and service organizations
Vendor Management experience within Project Management methodologies, with prior experience in contract negotiation and management of third-party vendors.

To Apply to this job go to http://www.GadBall.com or click here

MCP Certified Helpdesk Professional (Tier 1) in Dallas, TX

Helpdesk/Desktop Opportunity within a growing company in the Dallas area. While other companies are busy laying people off, our client has secured ongoing relationships with established and reputable companies, in turn allowing them to grow in a down economy. As they grow, they are simultaneously looking to build a team of very dedicated, professional, go-getters who want to expand their career beyond what other companies have been able to provide! If you have a deep desire to continue to learn and grow your career, this might be the right place for you! Are you able to express how you want to grow your career and how you have grown your current career so far? What makes you stand out amongst your peers?
Experience: THIS POSITION IS AN ENTRY LEVEL, TIER 1 SUPPORT ROLE!
YOU MUST BE A MCP CERTIFIED PROFESSIONAL!! All candidates must be able to verify the MCP certification. To be considered, you must be very professional and have exceptional phone presence as this role will be interfacing with small-to-mid-sized private equity firms. The ideal candidate will be able to receive direction and retain that information and apply it in a Tier I environment. This person needs to possess drive and enthusiasm. Our client is working on a Microsoft Platform, requiring experience with troubleshooting Outlook, Excel, etc. They are currently working on Dell Hardware. This role will be a buffer between Tier I Support and the Senior Technical Support Teams. This person needs to be creative and possess initiative to problem solve to create resolution to Tier I Technical Support related issues. This role is also a combination of phone support, remote access support (don't have to have remote experience, but the ideal candidate will be eager to learn), and desktop/side support.



To Apply to this job go to http://www.GadBall.com or click here

IT Help Desk Specialist - in Dallas, TX

Stable Publishing Company in the DFW area is currently seeking an experienced IT Help Desk Specialist to join their Information Technology team. Responsibilities will include but are not limited to providing day to day telephone support to end users in order to resolve a variety of technology problems, handling incidents regarding PC/Mac hardware/software applications, PC/Mac operating systems as well as setting up configuring PC/Mac workstations and related equipment along with any other technology issues. Must be able to speak clearly as most troubleshooting will be performed via telephone using remote control tools and through conversations with users. Problem resolutions and knowledge of Help Desk Ticket System will be a key part of this position. Assistance with installation, diagnosing, repairing, maintaining and upgrading Windows XP PCs, Mac OS X (9.x and 10.1 through 10.5) workstations and peripherals as well as providing network and server support as time allows. The ideal candidate will have a minimum of 3 years IT Help Desk experience, EXTENSIVE experience with both Macintosh OS X desktop and Windows XP software. Basic knowledge of Macintosh OS X Server, Windows Server 2003 and Linux or Unix is a plus. The position is M-F 8 to 5:30 with weekends off. Position offers 100% Medical, Dental and Vision! Only QUALIFIED candidates should apply and attach a copy of your resume in WORD format for consideration!.
Experience: 3 years IT Help Desk experience.

To Apply to this job go to http://www.GadBall.com or click here

Sr. Architect - NEEDED NOW!! in Dallas, TX

WHY WAIT?
Are you looking for an exciting new opportunity?
This may be your lucky day!
It is time for a change, and CDI can help!

We have an immediate need for a Senior Architect

JOB DESCRIPTION
Location: Dallas, TX

Must have minimum 10 years IT experience with at least 4 years experience as an Enterprise Architect.

Position Summary:

Understand complex integration of one or more areas, innovate solutions, operate strategically understanding and applying long term business goals, influence development technical architecture/specifications for internal systems, and provide leadership to IT organization. This would include articulating the architectural vision, conceptualizing and developing alternative approaches and validating such approaches against requirements and assumptions.

- Collaborates with and understands business goals and direction and translates to architectural decisions.
- Consults on issues of systems integration, compatibility, scalability and multiple platforms.
- Serves as an expert consultant to senior management and senior IT staff on IT architecture and long term systems strategies.
- Pursues internal opportunities to champion new ideas and concepts.
- Leads the conceptual design of highly complex systems.
- Mentors and coaches others within the IT organization.
- Participates in establishing and maintaining architecture standards and processes.
- Independently develops innovative solutions to undefined systems needs.
- Effectively communicates architecture direction to the business and within the IT organization.
- Participates in ensuring that customer requests via the ticketing system are managed to closure.
- Complies with all standard internal controls and processes. Participates and follows all processes as defined by Alliance Data.
- Delivers results in support of achieving the organizations Service Level Agreements.


- Deep technical thought leadership in one technical area and understands the implications of decisions in other areas of the business.
- Supports multiple LOBs.
- Serves as a consultant to senior management and senior IT staff on IT programs and long term systems strategies.
- Through consultation, influences the development of technical architecture and specifications for internal systems.
- Pursues internal opportunities to champion new ideas and concepts for technical area.
- Contributes, at an expert level to large, complex projects that are long-term in nature or projects that have been identified as a critical priority for user community.
- Establishes quality standards.
- Recognized as specialty expert in the IT community.
- Independently develops innovative solutions to undefined systems needs.
- Applies business knowledge in the design of complex systems solutions.
- Guides and mentors less experienced Architect team members in resolving complex issues as well as developing strategic visions.
- Creates and presents the business case and ROI analysis to senior management.
- Mentors and coaches others across multiple disciplines and business units.
- Possesses and applies advanced knowledge of IT principles and practices.
- Expert knowledge of several disciplines within IT.
- Knowledge derived from extensive design leadership experiences with non-traditional systems.
- Regarded as expert consultant on systems programs and strategies.
- Deep understanding and influence of organizations business strategy and rationale.
- Translates business strategy to technical vision and strategy of the organization.
- Strong influence and networking skills with all levels of the organization.
- Bachelors degree in Computer Science, Business Administration, Statistics, or equivalent education and work experience.


TAKE ACTION!
Why wait another day?
It is time to act!
Apply NOW and join the CDI Team TODAY!!!

To Apply to this job go to http://www.GadBall.com or click here

Director of Content and Merchandising Systems in Dallas, TX

eConsultAmerica is a preferred vendor supplier on retainer with our client is the world's largest publicly owned creator, manufacturer and distributor of social expression products. Our client is seeking an experienced and savvy Director of Content and Merchandising Systems. This position will be based in Cleveland, OH. There will be a full relocation package offered to the successful candidate. If you are interested please forward a brief cover-letter and your updated resume and we will respond back within one (1) business day. US Citizens only apply. Position DetailsOur client is currently looking for an experienced Director of Content Management and Merchandising Systems to help drive content-related projects and oversee Technical staff. This position requires the ability to direct a variety of diverse ' and sometimes conflicting ' requests, priorities, and activities. Candidate would ideally have experience with project and process management of initiatives that not only encompass technology deliverables, but also close collaboration between functional groups. Candidates will need mature management experience combined with the flexibility to interact with people at all levels.Responsibilities:Managing a content management system for online creative content (eCards, Screen Savers, wallpapers, etc.) and in multiple formats and languages.Manage Search and Web Site Navigation SystemsManage web-based content management delivery system Manage Vendor RelationshipsWork with clients to define new content and merchandising needs, approaches and direction.Define Strategy and Road Map for Content and Merchandising TeamManage the tactical delivery of the technology solutions and provide architectural leadership over those solutionsIdentify and provide appropriate technology staff career paths throughout the organizationBEST INDUSTRY - E-Commerce, InternetBEST DEPARTMENT - Information Systems
Experience: Bachelors Degree is required. Masters Degree is a plus.10+ years experience in software design and web development Demonstrated solid understanding of web-based content management systems and presentation technologies5 years of management experience with a proven track record of managing large teams of technical people is essential in this role.Demonstrated passion for the Internet and the direction it is moving. Understanding of conceptual technical architectureAbility to lead a cross functional team of people in the analysis and selection of new tools or vendors that will help support the content and merchandising functions of the company is required. Mapping out workflows for content lifecycle management processes involving approvals that the platform needs to support.Experience with on-site search systemsExperience managing internal staff and external resources. Excellent team skills: communication, organization, collaboration. Strong Project Management skills are required.Compensation100K - 140K

To Apply to this job go to http://www.GadBall.com or click here

38k~IT Help Desk Specialist Needed ASAP! - in Dallas, TX

The Help Desk Specialist position is the initial contact point for all end-users computer and technology support. The primary role of this position is to provide day-to-day telephone support to end-users to resolve a wide variety of technology problems and handle incidents regarding their PC/Mac hardware and software applications, PC/Mac operating systems as well as setting up, installing and configuring PC/Mac workstations and related peripheral equipment as well as any other technology related issues.

The Help Desk Specialist will troubleshoot and assist with support requests primarily by telephone using remote control tools and through conversations with the user. Some desk-side support is also required for local users. Updating of Help Desk Calls information into the Help Desk Ticket System and documentation of all user requests and problem resolutions is a key part of the job. In this role the Help Desk Specialist will also assist in installing, diagnosing, repairing, maintaining, and upgrading Windows XP PCs, Mac OS X (9.x and 10.1 through 10.5) workstations, and peripherals as well as providing network and server support as time allows.

Troubleshooting PC/Mac hardware, Notebook, PDA, Printer/Print Server, Microsoft Windows XP, Mac OS 9, Mac OS X, Internet browsers, Standard Microsoft software, Standard MAC software, and other in-house application problems is also required. The ideal candidate will have extensive experience with both Macintosh OS X desktop and Windows XP software.

Basic knowledge of Macintosh OS X Server, Windows Server 2003 and Linux or Unix is a plus. This role reports directly to the Chief Technology Officer.

If you are interested and qualified for the position please email a word formatted resume to hskinner @ for immediate consideration.

To Apply to this job go to http://www.GadBall.com or click here

System Engineer, C, ARM, CVS in Dallas, TX

Seeking an experienced software engineer to develop detailed design (with documentation), implement design using the C language, execute formal unit test, participate in software integration including debug of issues found and support of system verification testing.
Experience: EDUCATION/EXPERIENCE REQUIREDBS or MS in Computer Science, Mathematics or relevant experience.REQUIREMENTSGood communication skills (written and verbal)Highly motivated and not afraid of aggressive schedules5+ Years embedded software design and implementation experience, preferably with an ARM microcontroller and RS485Experience with Subversion or CVS version control and practicesExcellent software design practices: data encapsulation, data hiding, top-down decomposition, inter-process communications and other best practices

To Apply to this job go to http://www.GadBall.com or click here

Client Services in Dallas, TX

A Dallas company has teamed up with AppleOne to source Client Services candidates.

Will be assisting customers via incoming calls with gas billing inquiries, new service connections, disconnections, reconnections, gas emergency service orders and submitting refund requests. Patiently and successfully handle escalated calls.

Qualifications

Candidates must have no less than three years experience in a Call Center Environment. Company is only considering candidates who have no had more than three jobs in the past five years. Collections experience desired but not required. Bilingual a plus!

Please respond by email only with your resume attached in word format.

To Apply to this job go to http://www.GadBall.com or click here

Technology Vendor Manager Opportunity in North Dallas! in Dallas, TX

Our client is looking for a Vendor Manager who will execute an assortment of performance, contract, and relationship management duties. This interaction will be with vendors who distribute IT hardware and software products, as well as technology services. This position will focus on a group of vendors concentrated in various disciplines and be responsible for coordinating the needs of IT product users, owners, and ITS Service Catalog with the offerings of these vendors.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Job Responsibilities:
Maintain associations with and monitor the performance of IT vendors utilized for the delivery of outsourced services.
Negotiation of hardware and software product terms/conditions to achieve cost efficiency.
Negotiation of technology service terms and conditions for optimal cost efficiencies.
Interaction with vendors and product owners to appraise vendor of company needs and reviewing vendor performance.
Performance of spending/cost breakdowns to conceptualize cost efficiency solutions for current and future contracts.
Conduct support and training of vendors.
Performance of contractual compliance audits while working closely with company Finance, Accounts Payable, Legal, Asset Management, Risk, Procurement/Purchasing, Compliance, and Product Platform departments.
Manage the financial and financial risk implications of vendor relationships and contracts.
Development of complex methodology and evaluation criteria to assess vendor score and KPI.
Perform as the Lead for different vendor management projects.
Act as mentor and primary escalation point for the team.
Performance of training initiatives relating to vendor management.
Provide technology roadmap to the team that was laid out by ITS Architects within the company.
Development of Inventory Control Processes for software, services, and hardware.
Evaluation of MSA (master service agreements), SOW (statements of work), and contracts in accordance with ITS standards and protections.
Management and review of Vendor Management SharePoint site to ensure that information is current.
Communication of Vendor Management trends and results to management, while recording savings achieved in initiative implemented.
Creation of plans that indicate how the Vendor Management team will achieve ITS&#146;s service needs, including management of the timetable for deliverables and specific contract goals.
Provide sufficient communication to various departments in regards to Vendor Management initiatives and plans.

Qualifications
Bachelor&#146;s or Master&#146;s degree in Computer Science, Business, or a related field. Equivalent technical training and experience can be substituted for degree.
ITIL (Information Technology Infrastructure Library) experience highly preferred.
Priority will be given to individuals with CPM (Certified Purchasing Manager), CTPE (Certified Technology Procurement Executive), APP (Accredited Purchasing Practitioner), and/or CTPS (Certified Technology Procurement Specialist) certifications.
8+ years of experience in vendor relationship management, contract administration, and/or management of assets in a technology atmosphere.
Prior technical experience required
Extensive Project Management experience
In-depth knowledge of IT vendor and service organizations
Vendor Management experience within Project Management methodologies, with prior experience in contract negotiation and management of third-party vendors.

To Apply to this job go to http://www.GadBall.com or click here

SQL Server DBA/Developer in Dallas, TX

Robert Half Technology currently has a SQL Server Developer/DBA Opportunity open within a growing financial company in the Dallas area. While other companies are busy laying people off, our client has secured ongoing relationships with established and reputable companies, in turn allowing them to grow in a down economy. As they grow, they are simultaneously looking to build a team of very dedicated, professional, go-getters who want to expand their career beyond what other companies have been able to provide! If you have a deep desire to continue to learn and grow your career, this might be the right place for you! You don't have to be an exact match to the requirements, but you do have to be able to express how you want to grow your career and how you have grown your current career so far. What makes you stand out amongst your peers?
Experience: The ideal candidate will possess 1+ years of SQL Server DBA, Development, and/or Support. Out client is seeking a SQL Certified Professional (preferably SQL DBA 2005 Certification). Having a basic understanding of Cisco and Dell will be very helpful in this role. Experience in a high-level support role is preferred as this person will be interfacing with small-to-mid-sized private equity firms. The ideal candidate will need to have good dictation and exceptional phone presence. This role has the responsibility to be very prompt and responsive in addressing and resolving the clients issues. Experience with Accounting Applications (home grown applications, QuickBooks, CRM applications, Investream, DealDynamo, etc.) is strongly preferred, but not required.



To Apply to this job go to http://www.GadBall.com or click here

MCP Certified Helpdesk Professional (Tier 1) in Dallas, TX

Helpdesk/Desktop Opportunity within a growing company in the Dallas area. While other companies are busy laying people off, our client has secured ongoing relationships with established and reputable companies, in turn allowing them to grow in a down economy. As they grow, they are simultaneously looking to build a team of very dedicated, professional, go-getters who want to expand their career beyond what other companies have been able to provide! If you have a deep desire to continue to learn and grow your career, this might be the right place for you! Are you able to express how you want to grow your career and how you have grown your current career so far? What makes you stand out amongst your peers?
Experience: THIS POSITION IS AN ENTRY LEVEL, TIER 1 SUPPORT ROLE!
YOU MUST BE A MCP CERTIFIED PROFESSIONAL!! All candidates must be able to verify the MCP certification. To be considered, you must be very professional and have exceptional phone presence as this role will be interfacing with small-to-mid-sized private equity firms. The ideal candidate will be able to receive direction and retain that information and apply it in a Tier I environment. This person needs to possess drive and enthusiasm. Our client is working on a Microsoft Platform, requiring experience with troubleshooting Outlook, Excel, etc. They are currently working on Dell Hardware. This role will be a buffer between Tier I Support and the Senior Technical Support Teams. This person needs to be creative and possess initiative to problem solve to create resolution to Tier I Technical Support related issues. This role is also a combination of phone support, remote access support (don't have to have remote experience, but the ideal candidate will be eager to learn), and desktop/side support.



To Apply to this job go to http://www.GadBall.com or click here

Junior Technical Writer (Contract) in Dallas, TX

Will be responsible for various technical writing assignments that range from technical manuals, process documentation, references guides, etc.
Experience: -1+ years Technical Writing experience (must be able to provide samples of work)-MS Word, Visio, PowerPoint-Excellent communication skills-Bachelor's DegreeContract position; Must be able to work onsite Monday through FridayNo Third Party AgenciesNo Relocation AssistanceMust be able to interview in Dallas on Short notice

To Apply to this job go to http://www.GadBall.com or click here

27k!~Customer Care with Call Center Banking Needed! - Bilingual a plus! in Dallas, TX

A local Dallas company is currently seeking dedicated customer care representatives to join their family-oriented team. The company has been in business for over 75 years and is continually providing stability to the employees that have come to know and love the organization they represent. Now they are ready to open the doors of opportunity to others. Please read the job description below thoroughly before applying.

Job Description:

Answer inbound calls in a courteous and helpful manner.
Provide caller/member with account information.
Assist caller/member with opening of new accounts.
Identify, research and solve customer issues using the computer systems.

The company has a "client for life" philosophy. Customer Care Representatives are encouraged to represent the company with this in mind.

Qualifications:

Must have a minimum of 2 years call center experience.
Must be computer savvy. Working knowledge of Microsoft Word, Excel, Windows, and Outlook are a must.
Must be able to type a minimum of 40 wpm.
Must be detail-oriented.
Experience in banking a plus!
Ability to read, write, and speak English/Spanish a plus!

If you are qualified for the position, please email a word formatted resume to hskinner @ for immediate consideration or contact the local Arlington branch for more information.
Experience: A drug screen and background check are required prior to employment.

To Apply to this job go to http://www.GadBall.com or click here

Senior NOC Production Operations Technician in North Dallas! in Dallas, TX

Our client is currently interviewing Senior NOC Analyst for a long term contract in north Dallas. The ideal candidate will have experience monitoring Windows, UNIX, Mainframe, and Cisco network equipment in a mission critical 24/7 NOC environment. Duties will include monitoring operating systems and network components, fixing issues as they occur or escalating them to the appropriate group. Candidates with a CCNA, MCSE, CISSP, or UNIX certification will only be considered.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Experience with enterprise multi-platform operating systems
Windows Server 2000-2003
Linux
Sun Solaris
Cisco Router and Switch equipment
SNMP Management Tools

1 or more of the following; CCNP, CCNA, MCSA, MCSE, UNIX Certification, CISSP or CISA

To Apply to this job go to http://www.GadBall.com or click here

IT Help Desk Specialist - in Dallas, TX

Stable Publishing Company in the DFW area is currently seeking an experienced IT Help Desk Specialist to join their Information Technology team. Responsibilities will include but are not limited to providing day to day telephone support to end users in order to resolve a variety of technology problems, handling incidents regarding PC/Mac hardware/software applications, PC/Mac operating systems as well as setting up configuring PC/Mac workstations and related equipment along with any other technology issues. Must be able to speak clearly as most troubleshooting will be performed via telephone using remote control tools and through conversations with users. Problem resolutions and knowledge of Help Desk Ticket System will be a key part of this position. Assistance with installation, diagnosing, repairing, maintaining and upgrading Windows XP PCs, Mac OS X (9.x and 10.1 through 10.5) workstations and peripherals as well as providing network and server support as time allows. The ideal candidate will have a minimum of 3 years IT Help Desk experience, EXTENSIVE experience with both Macintosh OS X desktop and Windows XP software. Basic knowledge of Macintosh OS X Server, Windows Server 2003 and Linux or Unix is a plus. The position is M-F 8 to 5:30 with weekends off. Position offers 100% Medical, Dental and Vision! Only QUALIFIED candidates should apply and attach a copy of your resume in WORD format for consideration!.
Experience: 3 years IT Help Desk experience.

To Apply to this job go to http://www.GadBall.com or click here

38k~IT Help Desk Specialist Needed ASAP! - in Dallas, TX

The Help Desk Specialist position is the initial contact point for all end-users computer and technology support. The primary role of this position is to provide day-to-day telephone support to end-users to resolve a wide variety of technology problems and handle incidents regarding their PC/Mac hardware and software applications, PC/Mac operating systems as well as setting up, installing and configuring PC/Mac workstations and related peripheral equipment as well as any other technology related issues.

The Help Desk Specialist will troubleshoot and assist with support requests primarily by telephone using remote control tools and through conversations with the user. Some desk-side support is also required for local users. Updating of Help Desk Calls information into the Help Desk Ticket System and documentation of all user requests and problem resolutions is a key part of the job. In this role the Help Desk Specialist will also assist in installing, diagnosing, repairing, maintaining, and upgrading Windows XP PCs, Mac OS X (9.x and 10.1 through 10.5) workstations, and peripherals as well as providing network and server support as time allows.

Troubleshooting PC/Mac hardware, Notebook, PDA, Printer/Print Server, Microsoft Windows XP, Mac OS 9, Mac OS X, Internet browsers, Standard Microsoft software, Standard MAC software, and other in-house application problems is also required. The ideal candidate will have extensive experience with both Macintosh OS X desktop and Windows XP software.

Basic knowledge of Macintosh OS X Server, Windows Server 2003 and Linux or Unix is a plus. This role reports directly to the Chief Technology Officer.

If you are interested and qualified for the position please email a word formatted resume to hskinner @ for immediate consideration.

To Apply to this job go to http://www.GadBall.com or click here

Technical Support/Help Desk in Dallas, TX

A local Dallas company has teamed up with AppleOne to source Technical Support/Help Desk Individuals.

Description

First level of support for all incoming calls, emails and chat lines for various customers/clients. Handle requests such as password resets, VPN, RSA, Microsoft Office XP, Outlook, Active Directory, Blackberry Activation and Support, ext.

Qualifications

Must be familiar with UNIX, OS400, AIX, MVS, VM, VSE, SAD, SAP. No less than Five Years Experience in Technical Support/Help Desk. Company is requesting stable candidates who have not had more than three jobs in the past five years. Please respond by email only with your resume attached in word format.

To Apply to this job go to http://www.GadBall.com or click here

Senior NOC Production Operations Technician in North Dallas! in Dallas, TX

Our client is currently interviewing Senior NOC Analyst for a long term contract in north Dallas. The ideal candidate will have experience monitoring Windows, UNIX, Mainframe, and Cisco network equipment in a mission critical 24/7 NOC environment. Duties will include monitoring operating systems and network components, fixing issues as they occur or escalating them to the appropriate group. Candidates with a CCNA, MCSE, CISSP, or UNIX certification will only be considered.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Experience with enterprise multi-platform operating systems
Windows Server 2000-2003
Linux
Sun Solaris
Cisco Router and Switch equipment
SNMP Management Tools

1 or more of the following; CCNP, CCNA, MCSA, MCSE, UNIX Certification, CISSP or CISA

To Apply to this job go to http://www.GadBall.com or click here

IT Help Desk Specialist - in Dallas, TX

Stable Publishing Company in the DFW area is currently seeking an experienced IT Help Desk Specialist to join their Information Technology team. Responsibilities will include but are not limited to providing day to day telephone support to end users in order to resolve a variety of technology problems, handling incidents regarding PC/Mac hardware/software applications, PC/Mac operating systems as well as setting up configuring PC/Mac workstations and related equipment along with any other technology issues. Must be able to speak clearly as most troubleshooting will be performed via telephone using remote control tools and through conversations with users. Problem resolutions and knowledge of Help Desk Ticket System will be a key part of this position. Assistance with installation, diagnosing, repairing, maintaining and upgrading Windows XP PCs, Mac OS X (9.x and 10.1 through 10.5) workstations and peripherals as well as providing network and server support as time allows. The ideal candidate will have a minimum of 3 years IT Help Desk experience, EXTENSIVE experience with both Macintosh OS X desktop and Windows XP software. Basic knowledge of Macintosh OS X Server, Windows Server 2003 and Linux or Unix is a plus. The position is M-F 8 to 5:30 with weekends off. Position offers 100% Medical, Dental and Vision! Only QUALIFIED candidates should apply and attach a copy of your resume in WORD format for consideration!.
Experience: 3 years IT Help Desk experience.

To Apply to this job go to http://www.GadBall.com or click here

Technical Support/Help Desk in Dallas, TX

A local Dallas company has teamed up with AppleOne to source Technical Support/Help Desk Individuals.

Description

First level of support for all incoming calls, emails and chat lines for various customers/clients. Handle requests such as password resets, VPN, RSA, Microsoft Office XP, Outlook, Active Directory, Blackberry Activation and Support, ext.

Qualifications

Must be familiar with UNIX, OS400, AIX, MVS, VM, VSE, SAD, SAP. No less than Five Years Experience in Technical Support/Help Desk. Company is requesting stable candidates who have not had more than three jobs in the past five years. Please respond by email only with your resume attached in word format.

To Apply to this job go to http://www.GadBall.com or click here

Client Services in Dallas, TX

A Dallas company has teamed up with AppleOne to source Client Services candidates.

Will be assisting customers via incoming calls with gas billing inquiries, new service connections, disconnections, reconnections, gas emergency service orders and submitting refund requests. Patiently and successfully handle escalated calls.

Qualifications

Candidates must have no less than three years experience in a Call Center Environment. Company is only considering candidates who have no had more than three jobs in the past five years. Collections experience desired but not required. Bilingual a plus!

Please respond by email only with your resume attached in word format.

To Apply to this job go to http://www.GadBall.com or click here

27k!~Customer Care with Call Center Banking Needed! - Bilingual a plus! in Dallas, TX

A local Dallas company is currently seeking dedicated customer care representatives to join their family-oriented team. The company has been in business for over 75 years and is continually providing stability to the employees that have come to know and love the organization they represent. Now they are ready to open the doors of opportunity to others. Please read the job description below thoroughly before applying.

Job Description:

Answer inbound calls in a courteous and helpful manner.
Provide caller/member with account information.
Assist caller/member with opening of new accounts.
Identify, research and solve customer issues using the computer systems.

The company has a "client for life" philosophy. Customer Care Representatives are encouraged to represent the company with this in mind.

Qualifications:

Must have a minimum of 2 years call center experience.
Must be computer savvy. Working knowledge of Microsoft Word, Excel, Windows, and Outlook are a must.
Must be able to type a minimum of 40 wpm.
Must be detail-oriented.
Experience in banking a plus!
Ability to read, write, and speak English/Spanish a plus!

If you are qualified for the position, please email a word formatted resume to hskinner @ for immediate consideration or contact the local Arlington branch for more information.
Experience: A drug screen and background check are required prior to employment.

To Apply to this job go to http://www.GadBall.com or click here

38k~IT Help Desk Specialist Needed ASAP! - in Dallas, TX

The Help Desk Specialist position is the initial contact point for all end-users computer and technology support. The primary role of this position is to provide day-to-day telephone support to end-users to resolve a wide variety of technology problems and handle incidents regarding their PC/Mac hardware and software applications, PC/Mac operating systems as well as setting up, installing and configuring PC/Mac workstations and related peripheral equipment as well as any other technology related issues.

The Help Desk Specialist will troubleshoot and assist with support requests primarily by telephone using remote control tools and through conversations with the user. Some desk-side support is also required for local users. Updating of Help Desk Calls information into the Help Desk Ticket System and documentation of all user requests and problem resolutions is a key part of the job. In this role the Help Desk Specialist will also assist in installing, diagnosing, repairing, maintaining, and upgrading Windows XP PCs, Mac OS X (9.x and 10.1 through 10.5) workstations, and peripherals as well as providing network and server support as time allows.

Troubleshooting PC/Mac hardware, Notebook, PDA, Printer/Print Server, Microsoft Windows XP, Mac OS 9, Mac OS X, Internet browsers, Standard Microsoft software, Standard MAC software, and other in-house application problems is also required. The ideal candidate will have extensive experience with both Macintosh OS X desktop and Windows XP software.

Basic knowledge of Macintosh OS X Server, Windows Server 2003 and Linux or Unix is a plus. This role reports directly to the Chief Technology Officer.

If you are interested and qualified for the position please email a word formatted resume to hskinner @ for immediate consideration.

To Apply to this job go to http://www.GadBall.com or click here

MCP Certified Helpdesk Professional (Tier 1) in Dallas, TX

Helpdesk/Desktop Opportunity within a growing company in the Dallas area. While other companies are busy laying people off, our client has secured ongoing relationships with established and reputable companies, in turn allowing them to grow in a down economy. As they grow, they are simultaneously looking to build a team of very dedicated, professional, go-getters who want to expand their career beyond what other companies have been able to provide! If you have a deep desire to continue to learn and grow your career, this might be the right place for you! Are you able to express how you want to grow your career and how you have grown your current career so far? What makes you stand out amongst your peers?
Experience: THIS POSITION IS AN ENTRY LEVEL, TIER 1 SUPPORT ROLE!
YOU MUST MCP CERTIFIED PROFESSIONAL!! All candidates must be able to verify the MCP certification. To be considered, you must be very professional and have exceptional phone presence as this role will be interfacing with small-to-mid-sized private equity firms. The ideal candidate will be able to receive direction and retain that information and apply it in a Tier I environment. This person needs to possess drive and enthusiasm. Our client is working on a Microsoft Platform, requiring experience with troubleshooting Outlook, Excel, etc. They are currently working on Dell Hardware. This role will be a buffer between Tier I Support and the Senior Technical Support Teams. This person needs to be creative and possess initiative to problem solve to create resolution to Tier I Technical Support related issues. This role is also a combination of phone support, remote access support (don&#146;t have to have remote experience, but the ideal candidate will be eager to learn), and desktop/side support.



To Apply to this job go to http://www.GadBall.com or click here

SQL Server DBA/Developer in Dallas, TX

Robert Half Technology currently has a SQL Server Developer/DBA Opportunity open within a growing financial company in the Dallas area. While other companies are busy laying people off, our client has secured ongoing relationships with established and reputable companies, in turn allowing them to grow in a down economy. As they grow, they are simultaneously looking to build a team of very dedicated, professional, go-getters who want to expand their career beyond what other companies have been able to provide! If you have a deep desire to continue to learn and grow your career, this might be the right place for you! You don't have to be an exact match to the requirements, but you do have to be able to express how you want to grow your career and how you have grown your current career so far. What makes you stand out amongst your peers?
Experience: The ideal candidate will possess 1+ years of SQL Server DBA, Development, and/or Support. Out client is seeking a SQL Certified Professional (preferably SQL DBA 2005 Certification). Having a basic understanding of Cisco and Dell will be very helpful in this role. Experience in a high-level support role is preferred as this person will be interfacing with small-to-mid-sized private equity firms. The ideal candidate will need to have good dictation and exceptional phone presence. This role has the responsibility to be very prompt and responsive in addressing and resolving the clients issues. Experience with Accounting Applications (home grown applications, QuickBooks, CRM applications, Investream, DealDynamo, etc.) is strongly preferred, but not required.



To Apply to this job go to http://www.GadBall.com or click here

Technology Vendor Manager Opportunity in North Dallas! in Dallas, TX

Our client is looking for a Vendor Manager who will execute an assortment of performance, contract, and relationship management duties. This interaction will be with vendors who distribute IT hardware and software products, as well as technology services. This position will focus on a group of vendors concentrated in various disciplines and be responsible for coordinating the needs of IT product users, owners, and ITS Service Catalog with the offerings of these vendors.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Job Responsibilities:
Maintain associations with and monitor the performance of IT vendors utilized for the delivery of outsourced services.
Negotiation of hardware and software product terms/conditions to achieve cost efficiency.
Negotiation of technology service terms and conditions for optimal cost efficiencies.
Interaction with vendors and product owners to appraise vendor of company needs and reviewing vendor performance.
Performance of spending/cost breakdowns to conceptualize cost efficiency solutions for current and future contracts.
Conduct support and training of vendors.
Performance of contractual compliance audits while working closely with company Finance, Accounts Payable, Legal, Asset Management, Risk, Procurement/Purchasing, Compliance, and Product Platform departments.
Manage the financial and financial risk implications of vendor relationships and contracts.
Development of complex methodology and evaluation criteria to assess vendor score and KPI.
Perform as the Lead for different vendor management projects.
Act as mentor and primary escalation point for the team.
Performance of training initiatives relating to vendor management.
Provide technology roadmap to the team that was laid out by ITS Architects within the company.
Development of Inventory Control Processes for software, services, and hardware.
Evaluation of MSA (master service agreements), SOW (statements of work), and contracts in accordance with ITS standards and protections.
Management and review of Vendor Management SharePoint site to ensure that information is current.
Communication of Vendor Management trends and results to management, while recording savings achieved in initiative implemented.
Creation of plans that indicate how the Vendor Management team will achieve ITS&#146;s service needs, including management of the timetable for deliverables and specific contract goals.
Provide sufficient communication to various departments in regards to Vendor Management initiatives and plans.

Qualifications
Bachelor&#146;s or Master&#146;s degree in Computer Science, Business, or a related field. Equivalent technical training and experience can be substituted for degree.
ITIL (Information Technology Infrastructure Library) experience highly preferred.
Priority will be given to individuals with CPM (Certified Purchasing Manager), CTPE (Certified Technology Procurement Executive), APP (Accredited Purchasing Practitioner), and/or CTPS (Certified Technology Procurement Specialist) certifications.
8+ years of experience in vendor relationship management, contract administration, and/or management of assets in a technology atmosphere.
Prior technical experience required
Extensive Project Management experience
In-depth knowledge of IT vendor and service organizations
Vendor Management experience within Project Management methodologies, with prior experience in contract negotiation and management of third-party vendors.

To Apply to this job go to http://www.GadBall.com or click here

Junior Technical Writer (Contract) in Dallas, TX

Will be responsible for various technical writing assignments that range from technical manuals, process documentation, references guides, etc.
Experience: -1+ years Technical Writing experience (must be able to provide samples of work)-MS Word, Visio, PowerPoint-Excellent communication skills-Bachelor's DegreeContract position; Must be able to work onsite Monday through FridayNo Third Party AgenciesNo Relocation AssistanceMust be able to interview in Dallas on Short notice

To Apply to this job go to http://www.GadBall.com or click here

Field Implementation Tech in Dallas, TX

This position is responsible for the installation, training and service of various company connectivity solutions. As an installer the candidate should expect to spend 90% of the time on site at physician offices, Clinics and hospitals.

The Field Service Implementation Technician must be capable of working independently while performing onsite visits to complete installation, training and service for numerous proprietary connectivity products. The Installer has direct face-to-face interaction with the client and must be able to communicate in a clear and professional manner. Patience is a must with the ability to maintain a professional appearance and attitude in stressful situations while multitasking to handle simple and complex issues as they present themselves. The Implementation Technician is responsible for:
. Onsite installation, training and service of various connectivity products which include complete computer systems (CPU, keyboard & mouse), printers, modems, monitors, routers and Bridge solutions.
. Establish connectivity via dial-up modem, DSL, or Cable modem
. Configure router (if applicable) with filters and usernames and passwords using hyperterminal
. Effectively train the clients technical and non-technical staff on all Quest Diagnostics Connectivity Solutions.
. May be asked to act as a liaison between client and application support on software issues and to involve neccessary parties in the resolution of application bugs.
. Effective verbal and written communications with technical and non-technical individuals
. Must maintain quality productivity and Implementation Tech Gold Standards Metrics
. Must assist with ensuring that all Asset Management Processes and Procedures are consistently being followed



Experience: This position requires:
. Excellent written and verbal communication skills
. Customer Service experience
. A+ certification desired
. 0-2 year PC technician experience
. Basic Networking knowledge
. Knowledge of modems, DSL and cable ISP services
. Windows 95 and later OS knowledge and troubleshooting ability
. Experience with Web Applications
. Excellent administrative type time management, follow-up and organizational skills
. 90% regional travel required
. Ability to lift computer equipment and related hardware up to 75 pounds
. Clean driving record in accordance with local Business Unit policies
. Valid Diver's License

Must be able to pass a 7 year criminal background investigation and a drug test.


To Apply to this job go to http://www.GadBall.com or click here

Helpdesk/Desktop Professional in Dallas, TX

Helpdesk/Desktop Opportunity within a growing company in the Dallas area. While other companies are busy laying people off, our client has secured ongoing relationships with established and reputable companies, in turn allowing them to grow in a down economy. As they grow, they are simultaneously looking to build a team of very dedicated, professional, go-getters who want to expand their career beyond what other companies have been able to provide! If you have a deep desire to continue to learn and grow your career, this might be the right place for you! You don't have to be an exact match to the requirements, but you do have to be able to express how you want to grow your career and how you have grown your current career so far. What makes you stand out amongst your peers?
Experience: This is an entry-level Helpdesk/Desktop Professional role. To be considered for this position, you must be a MCP Certified and you must be able to verify that certification. To be considered, you must be very professional and have exceptional phone presence as this role will be interfacing with small-to-mid-sized private equity firms. The ideal candidate will be able to receive direction and retain that information and apply it in a Tier I environment. This person needs to possess drive and enthusiasm. Our client is working on a Microsoft Platform, requiring experience with troubleshooting Outlook, Excel, etc. They are currently working on Dell Hardware. This role will be a buffer between Tier I Support and the Senior Technical Support Teams. This person needs to be creative and possess initiative to problem solve to create resolution to Tier I Technical Support related issues. This role is also a combination of phone support, remote access support (don&#146;t have to have remote experience, but the ideal candidate will be eager to learn), and desktop/side support.



To Apply to this job go to http://www.GadBall.com or click here

38k~IT Help Desk Specialist Needed ASAP! - in Dallas, TX

The Help Desk Specialist position is the initial contact point for all end-users computer and technology support. The primary role of this position is to provide day-to-day telephone support to end-users to resolve a wide variety of technology problems and handle incidents regarding their PC/Mac hardware and software applications, PC/Mac operating systems as well as setting up, installing and configuring PC/Mac workstations and related peripheral equipment as well as any other technology related issues.

The Help Desk Specialist will troubleshoot and assist with support requests primarily by telephone using remote control tools and through conversations with the user. Some desk-side support is also required for local users. Updating of Help Desk Calls information into the Help Desk Ticket System and documentation of all user requests and problem resolutions is a key part of the job. In this role the Help Desk Specialist will also assist in installing, diagnosing, repairing, maintaining, and upgrading Windows XP PCs, Mac OS X (9.x and 10.1 through 10.5) workstations, and peripherals as well as providing network and server support as time allows.

Troubleshooting PC/Mac hardware, Notebook, PDA, Printer/Print Server, Microsoft Windows XP, Mac OS 9, Mac OS X, Internet browsers, Standard Microsoft software, Standard MAC software, and other in-house application problems is also required. The ideal candidate will have extensive experience with both Macintosh OS X desktop and Windows XP software.

Basic knowledge of Macintosh OS X Server, Windows Server 2003 and Linux or Unix is a plus. This role reports directly to the Chief Technology Officer.

If you are interested and qualified for the position please email a word formatted resume to hskinner @ for immediate consideration.

To Apply to this job go to http://www.GadBall.com or click here

IT Help Desk Specialist - in Dallas, TX

Stable Publishing Company in the DFW area is currently seeking an experienced IT Help Desk Specialist to join their Information Technology team. Responsibilities will include but are not limited to providing day to day telephone support to end users in order to resolve a variety of technology problems, handling incidents regarding PC/Mac hardware/software applications, PC/Mac operating systems as well as setting up configuring PC/Mac workstations and related equipment along with any other technology issues. Must be able to speak clearly as most troubleshooting will be performed via telephone using remote control tools and through conversations with users. Problem resolutions and knowledge of Help Desk Ticket System will be a key part of this position. Assistance with installation, diagnosing, repairing, maintaining and upgrading Windows XP PCs, Mac OS X (9.x and 10.1 through 10.5) workstations and peripherals as well as providing network and server support as time allows. The ideal candidate will have a minimum of 3 years IT Help Desk experience, EXTENSIVE experience with both Macintosh OS X desktop and Windows XP software. Basic knowledge of Macintosh OS X Server, Windows Server 2003 and Linux or Unix is a plus. The position is M-F 8 to 5:30 with weekends off. Position offers 100% Medical, Dental and Vision! Only QUALIFIED candidates should apply and attach a copy of your resume in WORD format for consideration!.
Experience: 3 years IT Help Desk experience.

To Apply to this job go to http://www.GadBall.com or click here

Technical Support/Help Desk in Dallas, TX

A local Dallas company has teamed up with AppleOne to source Technical Support/Help Desk Individuals.

Description

First level of support for all incoming calls, emails and chat lines for various customers/clients. Handle requests such as password resets, VPN, RSA, Microsoft Office XP, Outlook, Active Directory, Blackberry Activation and Support, ext.

Qualifications

Must be familiar with UNIX, OS400, AIX, MVS, VM, VSE, SAD, SAP. No less than Five Years Experience in Technical Support/Help Desk. Company is requesting stable candidates who have not had more than three jobs in the past five years. Please respond by email only with your resume attached in word format.

To Apply to this job go to http://www.GadBall.com or click here

27k!~Customer Care with Call Center Banking Needed! - Bilingual a plus! in Dallas, TX

A local Dallas company is currently seeking dedicated customer care representatives to join their family-oriented team. The company has been in business for over 75 years and is continually providing stability to the employees that have come to know and love the organization they represent. Now they are ready to open the doors of opportunity to others. Please read the job description below thoroughly before applying.

Job Description:

Answer inbound calls in a courteous and helpful manner.
Provide caller/member with account information.
Assist caller/member with opening of new accounts.
Identify, research and solve customer issues using the computer systems.

The company has a "client for life" philosophy. Customer Care Representatives are encouraged to represent the company with this in mind.

Qualifications:

Must have a minimum of 2 years call center experience.
Must be computer savvy. Working knowledge of Microsoft Word, Excel, Windows, and Outlook are a must.
Must be able to type a minimum of 40 wpm.
Must be detail-oriented.
Experience in banking a plus!
Ability to read, write, and speak English/Spanish a plus!

If you are qualified for the position, please email a word formatted resume to hskinner @ for immediate consideration or contact the local Arlington branch for more information.
Experience: A drug screen and background check are required prior to employment.

To Apply to this job go to http://www.GadBall.com or click here

SQL Server DBA/Developer in Dallas, TX

Robert Half Technology currently has a SQL Server Developer/DBA Opportunity open within a growing financial company in the Dallas area. While other companies are busy laying people off, our client has secured ongoing relationships with established and reputable companies, in turn allowing them to grow in a down economy. As they grow, they are simultaneously looking to build a team of very dedicated, professional, go-getters who want to expand their career beyond what other companies have been able to provide! If you have a deep desire to continue to learn and grow your career, this might be the right place for you! You don't have to be an exact match to the requirements, but you do have to be able to express how you want to grow your career and how you have grown your current career so far. What makes you stand out amongst your peers?
Experience: The ideal candidate will possess 1+ years of SQL Server DBA, Development, and/or Support. Out client is seeking a SQL Certified Professional (preferably SQL DBA 2005 Certification). Having a basic understanding of Cisco and Dell will be very helpful in this role. Experience in a high-level support role is preferred as this person will be interfacing with small-to-mid-sized private equity firms. The ideal candidate will need to have good dictation and exceptional phone presence. This role has the responsibility to be very prompt and responsive in addressing and resolving the clients issues. Experience with Accounting Applications (home grown applications, QuickBooks, CRM applications, Investream, DealDynamo, etc.) is strongly preferred, but not required.



To Apply to this job go to http://www.GadBall.com or click here

Junior Technical Writer (Contract) in Dallas, TX

Will be responsible for various technical writing assignments that range from technical manuals, process documentation, references guides, etc.
Experience: -1+ years Technical Writing experience (must be able to provide samples of work)-MS Word, Visio, PowerPoint-Excellent communication skills-Bachelor's DegreeContract position; Must be able to work onsite Monday through FridayNo Third Party AgenciesNo Relocation AssistanceMust be able to interview in Dallas on Short notice

To Apply to this job go to http://www.GadBall.com or click here

Client Services in Dallas, TX

A Dallas company has teamed up with AppleOne to source Client Services candidates.

Will be assisting customers via incoming calls with gas billing inquiries, new service connections, disconnections, reconnections, gas emergency service orders and submitting refund requests. Patiently and successfully handle escalated calls.

Qualifications

Candidates must have no less than three years experience in a Call Center Environment. Company is only considering candidates who have no had more than three jobs in the past five years. Collections experience desired but not required. Bilingual a plus!

Please respond by email only with your resume attached in word format.

To Apply to this job go to http://www.GadBall.com or click here

Field Implementation Tech in Dallas, TX

This position is responsible for the installation, training and service of various company connectivity solutions. As an installer the candidate should expect to spend 90% of the time on site at physician offices, Clinics and hospitals.

The Field Service Implementation Technician must be capable of working independently while performing onsite visits to complete installation, training and service for numerous proprietary connectivity products. The Installer has direct face-to-face interaction with the client and must be able to communicate in a clear and professional manner. Patience is a must with the ability to maintain a professional appearance and attitude in stressful situations while multitasking to handle simple and complex issues as they present themselves. The Implementation Technician is responsible for:
. Onsite installation, training and service of various connectivity products which include complete computer systems (CPU, keyboard & mouse), printers, modems, monitors, routers and Bridge solutions.
. Establish connectivity via dial-up modem, DSL, or Cable modem
. Configure router (if applicable) with filters and usernames and passwords using hyperterminal
. Effectively train the clients technical and non-technical staff on all Quest Diagnostics Connectivity Solutions.
. May be asked to act as a liaison between client and application support on software issues and to involve neccessary parties in the resolution of application bugs.
. Effective verbal and written communications with technical and non-technical individuals
. Must maintain quality productivity and Implementation Tech Gold Standards Metrics
. Must assist with ensuring that all Asset Management Processes and Procedures are consistently being followed



Experience: This position requires:
. Excellent written and verbal communication skills
. Customer Service experience
. A+ certification desired
. 0-2 year PC technician experience
. Basic Networking knowledge
. Knowledge of modems, DSL and cable ISP services
. Windows 95 and later OS knowledge and troubleshooting ability
. Experience with Web Applications
. Excellent administrative type time management, follow-up and organizational skills
. 90% regional travel required
. Ability to lift computer equipment and related hardware up to 75 pounds
. Clean driving record in accordance with local Business Unit policies
. Valid Diver's License

Must be able to pass a 7 year criminal background investigation and a drug test.


To Apply to this job go to http://www.GadBall.com or click here

Technology Vendor Manager Opportunity in North Dallas! in Dallas, TX

Our client is looking for a Vendor Manager who will execute an assortment of performance, contract, and relationship management duties. This interaction will be with vendors who distribute IT hardware and software products, as well as technology services. This position will focus on a group of vendors concentrated in various disciplines and be responsible for coordinating the needs of IT product users, owners, and ITS Service Catalog with the offerings of these vendors.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Job Responsibilities:
Maintain associations with and monitor the performance of IT vendors utilized for the delivery of outsourced services.
Negotiation of hardware and software product terms/conditions to achieve cost efficiency.
Negotiation of technology service terms and conditions for optimal cost efficiencies.
Interaction with vendors and product owners to appraise vendor of company needs and reviewing vendor performance.
Performance of spending/cost breakdowns to conceptualize cost efficiency solutions for current and future contracts.
Conduct support and training of vendors.
Performance of contractual compliance audits while working closely with company Finance, Accounts Payable, Legal, Asset Management, Risk, Procurement/Purchasing, Compliance, and Product Platform departments.
Manage the financial and financial risk implications of vendor relationships and contracts.
Development of complex methodology and evaluation criteria to assess vendor score and KPI.
Perform as the Lead for different vendor management projects.
Act as mentor and primary escalation point for the team.
Performance of training initiatives relating to vendor management.
Provide technology roadmap to the team that was laid out by ITS Architects within the company.
Development of Inventory Control Processes for software, services, and hardware.
Evaluation of MSA (master service agreements), SOW (statements of work), and contracts in accordance with ITS standards and protections.
Management and review of Vendor Management SharePoint site to ensure that information is current.
Communication of Vendor Management trends and results to management, while recording savings achieved in initiative implemented.
Creation of plans that indicate how the Vendor Management team will achieve ITS&#146;s service needs, including management of the timetable for deliverables and specific contract goals.
Provide sufficient communication to various departments in regards to Vendor Management initiatives and plans.

Qualifications
Bachelor&#146;s or Master&#146;s degree in Computer Science, Business, or a related field. Equivalent technical training and experience can be substituted for degree.
ITIL (Information Technology Infrastructure Library) experience highly preferred.
Priority will be given to individuals with CPM (Certified Purchasing Manager), CTPE (Certified Technology Procurement Executive), APP (Accredited Purchasing Practitioner), and/or CTPS (Certified Technology Procurement Specialist) certifications.
8+ years of experience in vendor relationship management, contract administration, and/or management of assets in a technology atmosphere.
Prior technical experience required
Extensive Project Management experience
In-depth knowledge of IT vendor and service organizations
Vendor Management experience within Project Management methodologies, with prior experience in contract negotiation and management of third-party vendors.

To Apply to this job go to http://www.GadBall.com or click here

38k~IT Help Desk Specialist Needed ASAP! - in Dallas, TX

The Help Desk Specialist position is the initial contact point for all end-users computer and technology support. The primary role of this position is to provide day-to-day telephone support to end-users to resolve a wide variety of technology problems and handle incidents regarding their PC/Mac hardware and software applications, PC/Mac operating systems as well as setting up, installing and configuring PC/Mac workstations and related peripheral equipment as well as any other technology related issues.

The Help Desk Specialist will troubleshoot and assist with support requests primarily by telephone using remote control tools and through conversations with the user. Some desk-side support is also required for local users. Updating of Help Desk Calls information into the Help Desk Ticket System and documentation of all user requests and problem resolutions is a key part of the job. In this role the Help Desk Specialist will also assist in installing, diagnosing, repairing, maintaining, and upgrading Windows XP PCs, Mac OS X (9.x and 10.1 through 10.5) workstations, and peripherals as well as providing network and server support as time allows.

Troubleshooting PC/Mac hardware, Notebook, PDA, Printer/Print Server, Microsoft Windows XP, Mac OS 9, Mac OS X, Internet browsers, Standard Microsoft software, Standard MAC software, and other in-house application problems is also required. The ideal candidate will have extensive experience with both Macintosh OS X desktop and Windows XP software.

Basic knowledge of Macintosh OS X Server, Windows Server 2003 and Linux or Unix is a plus. This role reports directly to the Chief Technology Officer.

If you are interested and qualified for the position please email a word formatted resume to hskinner @ for immediate consideration.

To Apply to this job go to http://www.GadBall.com or click here