A premier North Dallas client of Robert Half Technology is currently looking for a seasoned Helpdesk Analyst Tier 1 to join their internal helpdesk. The ideal candidate will be able to handle 30-40 calls a day ranging from Routers, VPN, Active Directory User Administration, to general XP and Office related issues.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Must Haves:
• Windows XP OS experience
• Office XP troubleshooting experience
• MS Internet Explorer
• VPN
• Remote Access | Network Stream or Net Meeting
• Active Director | Password Resets
• General network connectivity issues
• 1+ years of solid Helpdesk experience
Bonuses:
• Active Directory | User Administration
• Lotus Notes R6
This is an ongoing opportunity.
To Apply to this job go to http://www.GadBall.com or click here