Business Systems Analyst in Dallas, TX

Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. NO REMOTE WORK OPPORTUNITY, NO RELOCATION ASSISTANCE. Business Systems Analyst Job Description: This position is responsible for gathering and defining requirements for the implementation of ITIL service management applications. This includes working with clients, process owners, and developers to deliver a solution which meets the business needs. The ideal candidate will have 5+ years overall IT experience with at least 1 year of hands on development experience on an application development team. Position level is dependent on candidate’s level of experience. Primary Experience: · 5+ years experience as a business/systems analyst required (gap analysis, lead scope sessions, requirements documentation, UAT/Test Case documentation, providing tool demonstrations, leading presentations, etc.) · 1+ years programming experience required · 1+ year experience working on a 508 compliant web application preferred · Demonstrated analytical thinking, adaptability, enthusiasm and motivation · Strong understanding of ITIL Service Management processes preferred · Strong organizational, verbal, and written communication skills · Ability to work independently as well as in a team setting · UAT/Test plan development · End User Training · TQM, Six Sigma · 1+ years Remedy ITSM 6.0+ experience preferred · 1+ years Business Objects reporting experience preferred Secondary Experience: · Business Objects experience preferred · Flex/Java/WebLogic experience preferred · Oracle, SQL Server preferred Education: Bachelor's Degree in Computer Science or Computer Information Systems or related discipline. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. Experience: see job desc. To Apply to this job go to http://www.GadBall.com or click here

Process and Documentation Specialist in Dallas, TX

Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. Primary Duties Participate in process and Business Requirements workshops/meetings, accurately record agreements/conclusions and produce · requirements documents to be used in driving tailoring of business systems · process flows to accurately depict current or future state cross-functional processes · assist in facilitating meetings where process discussions and decisions are the focus Requirements BA/BS with English discipline (or relevant combination of education and experience) 2+ years experience in developing documentation; writing and editing manuals, guides, and/or training aids Demonstrated ability to efficiently produce clearly written, well-organized documentation and communications Must be able to depict process flows, be able to accurately capture information regarding processes during workshops. Detail-oriented with excellent organizational and interpersonal skills Excellent written and verbal communication skills, including ability to communicate Knowledge of several software packages, including MS Office, including MS Visio and Project, Adobe Acrobat Flexible and oriented toward sharing knowledge with others and learning from peers Ability to work and achieve with minimal supervision Experience: BA/BS with English discipline (or relevant combination of education and experience) 2+ years experience in developing documentation; writing and editing manuals, guides, and/or training aids Demonstrated ability to efficiently produce clearly written, well-organized documentation and communications Must be able to depict process flows, be able to accurately capture information regarding processes during workshops. To Apply to this job go to http://www.GadBall.com or click here

Situation Manager in Dallas, TX

Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. May perform one or more of the following: Support the company's vision for professional, decisive, and prompt Critical Incident Management. This position will be an escalation/coordination point for all mission-critical and/or SLA affecting severity 1 incidents affecting ACS and its Clients. This is a highly visible position to senior executive management. Monitor restoration progress of all severity 1 incidents across the enterprise; engage in, take ownership of, and drive restoration for any critical business impacting service interruption in a 7/24/365 Enterprise Data Center environment. Engage any internal or external resources needed to quickly restore service and follow-up with support team personnel to ensure root cause analysis completion. Regularly interact with Senior Management, clients and others to improve ACS processes, procedures, and methods. Attend all applicable daily review meetings to stay abreast of incidents/issues across the enterprise. Adhere to departmental policies/procedures. Generate requested or required reports for customers and Senior Management. Education and Typical Years of Experience: Bachelor’s degree/technical certification in Computer Science or related field 10+ years of progressive experience working in a 24x7x365 multi-shift Data Center operations environment, includes 5+ years of Data Center management/supervisory experience Specific Requirements: Possess and demonstrate strong leadership qualities. Demonstrate concise problem determination skills. Possess a true “Sense of Urgency” to facilitate quick resolution of problems. Possess excellent “Critical Thinking” skills. Demonstrate effective Problem Resolution skills using “Deductive Reasoning”. Ability to effectively manage service restoration and “drive” support team personnel. Ability to adapt, improvise, and overcome any issues preventing complete resolution. Possess a broad, in-depth knowledge and experience of mainframe, distributed systems and networking technologies. Ability to work with support team personnel to identify areas of improvement to enhance service and problem resolution Ability to effectively communicate with both technical and non-technical personnel Ability to work in 12 hour shifts on a rotating basis, 6 a.m. - 6 p.m. or 6 p.m. - 6 a.m. (including weekends). Availability via cell phone on a 24 x 7 basis Ability to travel in the domestic U.S. and internationally Possess Desktop application (Windows/Office) proficiency ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. All other duties as assigned. Experience: same as above To Apply to this job go to http://www.GadBall.com or click here

Sr Systems Engineer UNIX/LINUX in Dallas, TX

Candidates must be local residents in the Dallas metroplex area. No 3rd parties please.This is a position on a Unix engineering and support Team in Technology Engineering. The Team manages approximately 2,000+ Unix/Linux Servers and workstations. The primary focus of the Team is to provide a highly available, consistent, and resilient operating environment for application deployments. This includes both engineering design and support responsibilities. Once up to speed there is an on-call pager that is rotated through the engineers and the on-call requirements include being able to provide support remotely quickly and come on-site to address support issues directly SkillsSkills Skills: Category Name Required Experience Software Skills Linux Yes 4 - 6 Years Software Skills Solaris Yes 4 - 6 Years Software Skills Sun Servers Yes 4 - 6 Years Technical Skills Intel Hardware/Servers Install. Yes 4 - 6 Years Technical Skills Sun Solaris Yes 4 - 6 Years Shell Scripting MandatoryAdditional Skills: - Minimum 5 years of Solaris, HP-UX and Linux administration (must be proficient in at least one; two or more preferred) in a commercial enterprise environment. - Storage Networking experience Nice to have- Perl Scripting Nice to have- Experience with Unix Performance Tuning - Strong Trouble-shooting skills - Ability to develop time estimates for project schedules, monitor progress and provide accurate and timely reports. - A minimum of 5 years IT experience on multiple platforms/technologies - Ability to provide Leadership within a specific technology area, or across multiple technology areas, to complete root-cause analysis, perform testing, provide documentation. - Strong written and verbal communication skills - Ability to work well with Customers at all levels (Leadership and Non-Leadership) - Ability and willingness to mentor others - Ability to multi-task To Apply to this job go to http://www.GadBall.com or click here

Flex Developer - Flex - Actionscript - Flash - MXML in Dallas, TX

Flex Developer - Flex - Actionscript - Flash - MXML Flex Developer - Flex - Actionscript - Flash - MXML - Skills Required - Flex Programmer, Web Developer, Flash, ActionScript 3.0, ActionScript, Action Script, MXML, Flex Builder IDE, Flex Builder, ASP.NET, .NET, AS 2.0, Agile, Scrum, IDE, Rich Internet Applications Flex Developer - Flex - Actionscript - Flash - MXMLIf you are a Flex Developer with Rich Internet Applications (RIA's) development experience, please read on!What you need for this position:- Extensive hands-on experience programming in Flex.- Experience with development of Rich Internet Applications (RIA's) with Flash and Flex- Extensive knowledge of ActionScript 3.0- Experience with development of UI components using MXML and ActionScript 3.0- Experience developing complex Flash in AS 2.0- Knowledge of steaming video using Flash.- Experience with Flex Builder IDE or plugin on Eclipse platform.- Experience architecting and integrating Flex with data services to access Back End data.- Experience integrating Flash/Flex with ASP.net applications.- Experience working on an Agile/Scrum team preferred but not required.- Experience with Test Driven Development.What you'll be doing:- Develop high volume web applications.- Develop critical, customer facing, applications.- Participate in team estimation and design meetings.- Be involved in all levels of the software development life cycleWhat's in it for you:- Excellent compensation package- Work with a team of sr. developers- Excellent benefits packageSo, if you are a Flex Developer with Rich Internet Applications development experience, please apply today! - CR-MFFLEX908 - , , , , , CyberCoders CyberScientific To Apply to this job go to http://www.GadBall.com or click here

Sr. Desktop Manager in Dallas, TX

Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. Information Management Sr. Manager is a senior-level professional and seasoned individual producer and/or working task leader who applies a comprehensive and in-depth working knowledge of financial/business concepts, policies, practices, processes and procedures to the most complex range of assignments . This position would be responsible for managing employees offshore in multiple countries supporting internal employees. Incumbents work independently, with general guidance of management.Errors at this level can cause significant delay, expense and/or disruption to the organization.Position involves frequent, regular interaction with all levels of ACS’ operations/project management and staff. · Day to Day Operational Management of Desktop Support teams · Prepare and Present monthly performance reports to Management · Establish and enforce department policies and procedures · Ensures that all phases of desktop support, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved · International maintenance of desktop management toolset and security for desktop systems. · Select and implement industry standard tools to leverage productivity and quality in delivery of services. · Understand client requirements and develop solution designs and implementation plan based on requirements. · Interface with business units, and deliver metric reports · Travel overseas to international sites may occur. · Develop and track goals and objectives for staff. · Ensure staff stays current with all corporate compliance certifications. · Provide input into yearly budgeting process. · Minimum 7 yrs experience in Infrastructure division with min 5 years experience leading and supporting Desk side Services teams. · Project Management Experience a Plus · ITIL or ISO20000 training or certification a Plus · Understanding of desk side services processes and inter-relationships with other levels of user and application support. · Excellent communication skills and should have capacity to coach/mentor desktop team. · ISO 20000 Certification · ITIL V2 or V3 Certification · Experience managing large teams · Experience managing employees overseas · · BS in Computer Science, MIS, business, or equivalent education/training/experience · Microsoft Technical Certifications · Demonstrated proactive customer service skills · Excellent oral and written communication skills · Basic project management skills (develop project charter and scope, allocate resources, track progress, etc.) · Demonstrated ability to manage multiple projects and set or negotiate priorities · Advanced problem solving and analytical skills · Demonstrated ability to develop creative solutions · Meeting facilitation and presentation skills Experience: • Minimum 7 yrs experience in Infrastructure division with min 5 years experience leading and supporting Desk side Services teams. • Project Management Experience a Plus • ITIL or ISO20000 training or certification a Plus • Understanding of desk side services processes and inter-relationships with other levels of user and application support. • Excellent communication skills and should have capacity to coach/mentor desktop team. To Apply to this job go to http://www.GadBall.com or click here