Level II Application Support - 4 Openings! in Dallas, TX

REQUIRED:Bachelors degreeExcellent phone presenceExcellent writing skillsWindows OS savvyMicrosoft IE savvyExperience supporting application users via the phone and email (our focus is on application support on the phone, NOT other forms of IT support)Awards earned by our client in 2007 and prior:Working Mother s Magazine 100 Best Companies for Working MothersDiversity Magazine s Top 50 Companies for DiversityFortune Magazine s Best 100 Companies to Work ForTraining Magazine s 125 Top Training CompaniesBusinessweek Magazine 50 Best Places to Launch a CareerHispanic Magazine Corporate 100 LeadersCompanies That Care Honor RollAre you ready to join a company like this?ROLE:Exciting opportunity for two technical/software application Support professionals. Our client is a highly-respected and well established global organization where you can live up to your potential and experience opportunities for career growth. Three members of this support team have received accolades from the Help Desk Institute of America (HDI), so you will be working with high-caliber professionals.Our Fortune 500 client offers real career opportunities, but it will require a mature and professional individual.Due to the growth potential, the fact that this is a 2nd tier support/Level II support environment (not entry level), and our client's hiring policies, only those with a Bachelors degree need apply.If you desire to join a highly-professional and educated team of individuals who work hard and play hard; who possess strong values and integrity, who practice a commitment to quality and learning, then you need to apply now!Loyalty, excellent attendance, attention to detail, the ability to grasp moderately complex issues, and a genuine desire to do quality work is highly-valued by this team. Performing at a high-level will earn you great rewards with this organization.You will provide both phone and email support and troubleshooting for a Web based proprietary software application/ASP accessed via the user's Web browser.Support both internal and external clients.Anticipate 25% phone support and 75% email support.Expect rotating shift assignments - this is 24x7 support with some remote shifts available.Maintain ownership of client issues to complete resolution.Utilize a call tracking database.Training provided.BENEFITS: Dart transportation accessibility and discounts, Health Insurance, Life Insurance, Dental Insurance, Disability Insurance, 401(k), Vision Insurance To Apply to this job go to http://www.GadBall.com or click here

Desktop Imaging Specialist in Dallas, TX

Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. May perform one or more of the following: The Desktop Imaging Specialist applies a broad and in-depth working knowledge of information technology products and services to more complex assignments and assists more experienced staff in the application of technical concepts, practices and procedures. The incumbent is a member of an enterprise wide team that builds a core image suitable for the enterprise and then layers business unit specific requirements into additional tiers for different business units.The incumbent also works with regional imaging and support teams over the phone and via remote control, to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues. The incumbent operates independently to provide prompt and professional desktop service through quick processing and prioritization of a variety of problems. REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES 1. Working with client technical resources, designs, documents, builds, tests, and implements Desktop/Laptop core images that meet the client’s requirements. 2. Maintains a release schedule, modifies and releases updated versions of the core image using formal change control procedures. 3. Ensures that desktop image issues are promptly addressed, documented and resolved in a timely and professional manner consistent with the highest customer service and professional / technical standards. 4. Briefs customers as well as management on the status of current resolution efforts and attends daily/weekly meetings. 5. Maintains daily tickets and reports to ensure the highest service levels are maintained. 6. Serves as technical advisor, providing telephone and remote desktop support for other support teams with complex desktop imaging issues by resolving or conferring with the appropriate technical or systems personnel. 7. Initiates tracking and reporting of issues, as well as recommends means for system improvement including procedural steps, increased training, and enhanced documentation. 8. Serves as a mentor to lower level technicians providing guidance during the troubleshooting process, training on new products and assistance in the development of their skills. Education and Typical Years of Experience: Associate’s degree/MCSE/ MCDST/ A+ certification or equivalent work experience in Desktop Imaging, desktop support and customer service environments. 2-4 years progressively responsible experience, demonstrating in-depth working knowledge with a broad range of desktop imaging and support technology and best practices. Strong demonstrated analytical and creative problem solving skills. Computer literate with proficiency in office automation shrink wrap applications and Operating Systems. Good customer service orientation and appreciation of role as ACS representative Technical Expertise Windows XP 32-bit and 64-bit installation and deployment Microsoft BDD 2.5 imaging technology Microsoft User State Migration Tool (USMT) 3.0 Microsoft Windows Pre-Installation Environment (WinPE) 2005 Symantec Ghost or MS Image X WSUS 2.0/ 3.0 patch deployment and reporting Active Directory 2003 knowledge of structure and security (GPO) SMS 2003 software distribution and remote control Pocket PC and Blackberry configuration Windows wireless technology Medium level skills in batch file and VB scripting Lenovo and HP desktop and laptop support Service Center 5.0 or equivalent ticket management system experience All other duties as assigned. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. Experience: same as above To Apply to this job go to http://www.GadBall.com or click here

Principal Engineer-Architect . Man-In-The-Loop Simulations in Dallas, TX

We are looking for principal engineer experienced in the development of Man-In-The-Loop tactical simulation systems for a client in Texas. Title: Principal Engineer Location: Texas Compensation: The base salary is open, though we targeting a range of $110-140,000 depending on the skill and experience level. Solid benefits. Required: US Citizen. At least an active secret level clearance within the past 2 years. Technical bachelors degree with 10+ years experience with at least one project involving the system design and integration of large-scale, Real Time, man-in-the-loop, tactical simulation systems. visualization and briefing systems that include data collection and playback systems for Real Time simulations for tactical combat and theater-level simulations. Familiarity with network-centric, interoperable simulation design, including DIS protocol, HLA protocol, control of simulation federates, and system-of-systems networked designs that entail storage systems, remote boot, LAN, WAN, and Virtual network segregation. Pluses: PhD/MS. Top Secret clearance. Experience with the application of digital mission simulations of military operations (EADSIM, JIMM, ESAMS, JSAF etc.) Other: Will be a Systems Architect focused on performing and leading a professional structured system design including: requirements analysis, design trade studies, product tree development, system/software architecture diagram development, data-flow diagram development, system state definition, computing system architecture, component identification, requirements. To Apply to this job go to http://www.GadBall.com or click here

Lodging Operations Coordinator - BILINGUAL CANIDATES NEEDED!!!! in Dallas, TX

Lodging Operations Coordinator Needed!!! Need to be Bilingual in Korean. Seeking a highly qualified, energetic, team-oriented, and experience individuals to join their team. Experienced customer service representatives will be responsible for greeting customers in a courteous friendly manor. Responsibilities include, but are not limited to: talking to customers by phone , handling relocations, book/change/cancel reservations for lodging. Attendance and attention to detail are critical to the position. Qualifications/Requirements: *Must be Bilingual in KOREAN *2-years experience in a major call center required.*A high school diploma or GED.* exceptional phone etiquette.* Ability to work in a fast-paced environment.* TRAVEL EXPERIENCE IS A PLUS!!!!! This position does REQUIRE you to be able to work ANY 24/7 shift . If you are qualified and interested in the opportunity, please email a WORD formatted resume to bpoindexter @ To Apply to this job go to http://www.GadBall.com or click here

VPR Cognos and ETL Adminstration Support in Dallas, TX

Cognos installation and administration, Ascential IBM Datastage installation and administration Unix IBM (AIX) Knowledge of Websphe is desirable As a member of the Deployment and Administration team, you will provide high quality deployment and infrastructure related administration for Cognos, and Ascential ETL to the application development community. This is a demanding and fast paced environment. To succeed you must have a positive self starter attitude and be driven to provide the best service possible. You will participate in planning sessions with project managers, development analysts and team members to execute deployments globally. You will participate in design reviews and provide input to the design recommendations; incorporate security requirements into design; and provide input as necessary. You will also adhere to IT Control Policies throughout. Position requires the ability to work off hours support as needed Experience: Minimum of three years of work experience in a client server environment Knowledge of J2EE technologies (2-3 years) and Familiarity with JDBC/RDBMS, XML, and MQ Series Working knowledge of Unix and shell scripting Knowledge of Webspehere development studio (WASD) or Eclipse to develop Java utilities for monitoring and management Working knowledge of basic network technologies Working knowledge of Oracle SQL/PLSQL Knowledge of version and revision control practices and procedures Experience utilizing LDAP Solid testing and debugging skills Experience with Cognos environments Solid understanding of security / entitlement concepts To Apply to this job go to http://www.GadBall.com or click here

SAP Basis Consultant in Dallas, TX

eConsultAmerica is a preferred vendor supplier on retainer with a multi-billion dollar, global provider of consulting services. Our client is seeking an experienced and savvy SAP Basis Consultant. This position will be based in Lansing, MI. This is a long-term contact not to exceed 12 months. If you are interested please forward a brief cover-letter and your updated resume and I will respond back within one (1) business day. US Citizens or Green Card holders only apply. POSITION DETAILSThe chosen candidate will be responsible for business and technical management activities for the ERP system which includes the core SAP software and interfaces; Supporting the analysis, planning and implementation of any upgrades that may include: hardware upgrades, functional upgrades, SAP upgrades, system patches, and data cleanup;Support and accommodate ongoing deployment releases; Sustaining and optimizing a support organization and production environment. Assist in Drafting a Software Quality Assurance Plan.Basis administration and Using Solution Manager to manage configuration changes and the landscape is mandatory.BEST INDUSTRY – GovernmentBEST DEPARTMENT – IS/IT Experience: eConsultAmerica - EmaileConsultAmerica – Yahoo Instant Messenger – Skype Instant Messenger To Apply to this job go to http://www.GadBall.com or click here