We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
Job Description: This position has overall technical design and implementation responsibility for systems which support the hardware infrastructure for a large international company. A technically adept and experienced individual who can interface with customers as well as lead technical teams is required. Experience in designing, developing, and integrating technologies used in delivering infrastructure service is essential. Those systems include but are not limited to monitoring systems, server/storage/network management systems, and configuration management systems. Experience working with technical SMEs to implement and integrate solutions. The ideal candidate will have 7+ years’ infrastructure experience with 4+ years leading teams. Position level is dependent on candidate’s level of experience.
Primary Experience:
4+ years leadership experience
2+ years customer interface experience
7+ years infrastructure experience
2+ years Server administration
2+ years Storage experience
2+ years Network experience
Knowledge of a variety of infrastructure management systems.Indicative, Netcool, NetIQ, Bladlogic, Voyence, etc.
Strong understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Strong organizational, verbal, and written communication skills
Secondary Experience:
Experience in Security, or other technical areas.
Change Control, version control, build, and configuration management
ITIL certifications seen as a plus
Education:
Bachelor's Degree in Computer Science or Business Administration or related discipline
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: same as above
To Apply to this job go to http://www.GadBall.com or click here
Sunday, July 06, 2008
Telecom Technician in Dallas, TX
We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
Job Description
This Telecom Technician position will report to the Manager of Voice Network Engineering. The primary role of this position will be to provide voice telecom support for ACS internal projects and assist with ACS customers as needed. This position will provide support for local moves, adds and changes, as well as, PBX/ACD and telephony maintenance and other various campus telephony requirements. The job will also entail ensuring voice systems and processes are properly documented and executed. The candidate will be responsible for break/fix of all customer voice systems and for providing maximum availability of those systems.
Other functions include:
· Complete IMAC/tickets to stay with in SLA requirements.
· Assistance in integration projects including equipment ordering, testing, troubleshooting, installation, and implementation of upgrades or new installations.
· Reporting on project status, as well as generating any other reports requested by the client and management.
· Attend daily/weekly/Monthly meetings as required and interact regularly with management and clients to constantly improve services.
· Provide after-hours, on-call support as needed.
* Experience with Avaya Communications Systems would be beneficial.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: SAME AS ABOVE
To Apply to this job go to http://www.GadBall.com or click here
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
Job Description
This Telecom Technician position will report to the Manager of Voice Network Engineering. The primary role of this position will be to provide voice telecom support for ACS internal projects and assist with ACS customers as needed. This position will provide support for local moves, adds and changes, as well as, PBX/ACD and telephony maintenance and other various campus telephony requirements. The job will also entail ensuring voice systems and processes are properly documented and executed. The candidate will be responsible for break/fix of all customer voice systems and for providing maximum availability of those systems.
Other functions include:
· Complete IMAC/tickets to stay with in SLA requirements.
· Assistance in integration projects including equipment ordering, testing, troubleshooting, installation, and implementation of upgrades or new installations.
· Reporting on project status, as well as generating any other reports requested by the client and management.
· Attend daily/weekly/Monthly meetings as required and interact regularly with management and clients to constantly improve services.
· Provide after-hours, on-call support as needed.
* Experience with Avaya Communications Systems would be beneficial.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: SAME AS ABOVE
To Apply to this job go to http://www.GadBall.com or click here
SQL Developer in Dallas, TX
Our client, a private investment firm, is looking for a SQL Developer to join their growing team. The ideal candidate will need to be highly motivated and have excellent teamwork and communication skills. We're looking for the best and brightest SQL Developers on the market! If you are a good fit for our client and meet all the requirements, email your resume to .
Experience: Keys
1) SQL Server Experience - 2-5 years
2) DTS, SSIS Experience - 2+ years
3) BA or BS in Computer Science, MIS, Engineering or other industry-related field
Required Skills
Analytical and problem-solving skills
Team-oriented and follow-through skills
Multi-tasking and project management
Self-management and delegation skills
Excellent communication and organization skills
Financial/Market Data industry experience a plus
To Apply to this job go to http://www.GadBall.com or click here
Experience: Keys
1) SQL Server Experience - 2-5 years
2) DTS, SSIS Experience - 2+ years
3) BA or BS in Computer Science, MIS, Engineering or other industry-related field
Required Skills
Analytical and problem-solving skills
Team-oriented and follow-through skills
Multi-tasking and project management
Self-management and delegation skills
Excellent communication and organization skills
Financial/Market Data industry experience a plus
To Apply to this job go to http://www.GadBall.com or click here
Desktop Support Engineer in Dallas, TX
We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
May perform one or more of the following:
The Desktop Engineer applies a broad and in-depth working knowledge of information technology products and services to more complex assignments and assists more experienced staff in the application of technical concepts, practices and procedures. The incumbent generally is a member of a quick-response customer support team and works with clients over the phone and onsite to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues. The incumbent operates independently to provide prompt and professional desktop service through quick processing and prioritization of a variety of problems.
REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES
Ensures the most complex customer issues are promptly addressed, documented and resolved in a timely and professional manner consistent with the highest customer service and professional / technical standards.
Briefs customers as well as management on the status of current resolution efforts and attends daily/weekly meetings.
Maintains daily tickets and reports to ensure the highest service levels are maintained.
Serves as technical advisor, providing front telephone, remote desktop, and onsite desktop support for system users with complex issues by resolving or conferring with the appropriate technical or systems personnel.
Initiates tracking and reporting of issues, as well as recommends means for system improvement including procedural steps, increased training, and enhanced documentation.
Serves as a mentor to lower level helpdesk technicians providing guidance during the troubleshooting process, training on new products and assistance in the development of their skills.
Education and Typical Years of Experience:
Associate’s degree/MCSE/ MCDST/ A+ certification or equivalent work experience in desktop support and customer service environments.
2-4 years progressively responsible experience, demonstrating in-depth working knowledge with a broad range of desktop support technology and best practices.
Strong demonstrated analytical and creative problem solving skills.
Computer literate with proficiency in information systems and software applications.
Good customer service orientation and appreciation of role as ACS representative
Technical Expertise
Windows XP and Vista installation and deployment
ImageX and BDD 2007 imaging technology
Office 2003/ 2007 installation and support
McAfee Virus Scan 8.0/ 8.5i installation and support
ePO Orchestrator 3.6 patch deployment and reporting
WSUS 2.0/ 3.0 patch deployment and reporting
Active Directory 2003 knowledge of structure and security (GPO)
SMS 2003 software distribution and remote control
Pocket PC and Blackberry configuration
Windows wireless technology
Medium level skills in batch file and VB scripting
Dell/ HP desktop and laptop support
ServiceCenter 5.0 or equivalent ticket management system experience
Backup solutions – Veritas support
Cisco/ Avaya IP phone configuration
EPO Orchestrator in an Enterprise environment
All other duties as assigned.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: Associate’s degree/MCSE/ MCDST/ A+ certification or equivalent work experience in desktop support and customer service environments.
2-4 years progressively responsible experience, demonstrating in-depth working knowledge with a broad range of desktop support technology and best practices.
Strong demonstrated analytical and creative problem solving skills.
Computer literate with proficiency in information systems and software applications.
Good customer service orientation and appreciation of role as ACS representative
Technical Expertise
Windows XP and Vista installation and deployment
ImageX and BDD 2007 imaging technology
Office 2003/ 2007 installation and support
McAfee Virus Scan 8.0/ 8.5i installation and support
ePO Orchestrator 3.6 patch deployment and reporting
WSUS 2.0/ 3.0 patch deployment and reporting
Active Directory 2003 knowledge of structure and security (GPO)
SMS 2003 software distribution and remote control
Pocket PC and Blackberry configuration
Windows wireless technology
Medium level skills in batch file and VB scripting
Dell/ HP desktop and laptop support
ServiceCenter 5.0 or equivalent ticket management system experience
Backup solutions – Veritas support
Cisco/ Avaya IP phone configuration
EPO Orchestrator in an Enterprise environment
To Apply to this job go to http://www.GadBall.com or click here
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
May perform one or more of the following:
The Desktop Engineer applies a broad and in-depth working knowledge of information technology products and services to more complex assignments and assists more experienced staff in the application of technical concepts, practices and procedures. The incumbent generally is a member of a quick-response customer support team and works with clients over the phone and onsite to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues. The incumbent operates independently to provide prompt and professional desktop service through quick processing and prioritization of a variety of problems.
REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES
Ensures the most complex customer issues are promptly addressed, documented and resolved in a timely and professional manner consistent with the highest customer service and professional / technical standards.
Briefs customers as well as management on the status of current resolution efforts and attends daily/weekly meetings.
Maintains daily tickets and reports to ensure the highest service levels are maintained.
Serves as technical advisor, providing front telephone, remote desktop, and onsite desktop support for system users with complex issues by resolving or conferring with the appropriate technical or systems personnel.
Initiates tracking and reporting of issues, as well as recommends means for system improvement including procedural steps, increased training, and enhanced documentation.
Serves as a mentor to lower level helpdesk technicians providing guidance during the troubleshooting process, training on new products and assistance in the development of their skills.
Education and Typical Years of Experience:
Associate’s degree/MCSE/ MCDST/ A+ certification or equivalent work experience in desktop support and customer service environments.
2-4 years progressively responsible experience, demonstrating in-depth working knowledge with a broad range of desktop support technology and best practices.
Strong demonstrated analytical and creative problem solving skills.
Computer literate with proficiency in information systems and software applications.
Good customer service orientation and appreciation of role as ACS representative
Technical Expertise
Windows XP and Vista installation and deployment
ImageX and BDD 2007 imaging technology
Office 2003/ 2007 installation and support
McAfee Virus Scan 8.0/ 8.5i installation and support
ePO Orchestrator 3.6 patch deployment and reporting
WSUS 2.0/ 3.0 patch deployment and reporting
Active Directory 2003 knowledge of structure and security (GPO)
SMS 2003 software distribution and remote control
Pocket PC and Blackberry configuration
Windows wireless technology
Medium level skills in batch file and VB scripting
Dell/ HP desktop and laptop support
ServiceCenter 5.0 or equivalent ticket management system experience
Backup solutions – Veritas support
Cisco/ Avaya IP phone configuration
EPO Orchestrator in an Enterprise environment
All other duties as assigned.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: Associate’s degree/MCSE/ MCDST/ A+ certification or equivalent work experience in desktop support and customer service environments.
2-4 years progressively responsible experience, demonstrating in-depth working knowledge with a broad range of desktop support technology and best practices.
Strong demonstrated analytical and creative problem solving skills.
Computer literate with proficiency in information systems and software applications.
Good customer service orientation and appreciation of role as ACS representative
Technical Expertise
Windows XP and Vista installation and deployment
ImageX and BDD 2007 imaging technology
Office 2003/ 2007 installation and support
McAfee Virus Scan 8.0/ 8.5i installation and support
ePO Orchestrator 3.6 patch deployment and reporting
WSUS 2.0/ 3.0 patch deployment and reporting
Active Directory 2003 knowledge of structure and security (GPO)
SMS 2003 software distribution and remote control
Pocket PC and Blackberry configuration
Windows wireless technology
Medium level skills in batch file and VB scripting
Dell/ HP desktop and laptop support
ServiceCenter 5.0 or equivalent ticket management system experience
Backup solutions – Veritas support
Cisco/ Avaya IP phone configuration
EPO Orchestrator in an Enterprise environment
To Apply to this job go to http://www.GadBall.com or click here
Web Developer in DALLAS, TX
Programmer Analyst.
This position is responsible for designing, programming enhancements, correcting defects, and implementing system efficiencies required for the application as directed by the Application Development Manager, business analyst and/or technical architects.
Prepare detailed specifications used to write, design, code, test, debug, and maintain the most complex programs. Document user requirements and perform detailed systems analysis.
Candidate must have ability to work in a diverse, dynamic, and fast paced environment, the ability to meet aggressive deadlines, the flexibility to multi-task, the aptitude to work well with a diverse team, the capability to work efficiently with minimal guidance, the skills to create documentation to comply with department and requirements.
Basic Qualifications
- 4 year college degree, preferably in computer science or Information Systems
- 3 years experience in systems architectures, programming (C#/.NET)
- 3 years programming in web environments with databases (MSSQL); experience with .NET
- 3 years SQL databases and writing queries experience based in Transact SQL
- 2-3 years in a Systems Analysis and/or Business Analysis role
- Strong Web Development (Ajax and ASP.NET 2.0 a big plus)
- Sound Object Oriented Design experience.
- MS Visual Studio 2003/2005
Preferred Qualifications
- BizTalk
- Sharepoint
- Business Analysis background or Consulting Work
- Working knowledge of HTML and JavaScript
- Working knowledge of web services, .NET client applications
- Working knowledge of MS Word, Excel, PowerPoint and Outlook
- Any experience with .NET 3.0 (Windows Presentation Foundation and/or Windows Communication Foundation)
- Experience in SQL 2005, .NET3.0, AJAX, Visual Source Safe, MS SQL Reporting Services
Please email
Experience: Intermediate .Net C#, Intermediate Object Oriented Design, Intermediate Crystal Reports, Intermediate MS SQL Server, Basic HTML, Basic Java Script, Intermediate Visual Studio, Intermediate T-SQL, Advanced Ajax, Intermediate .Net ASP,
To Apply to this job go to http://www.GadBall.com or click here
This position is responsible for designing, programming enhancements, correcting defects, and implementing system efficiencies required for the application as directed by the Application Development Manager, business analyst and/or technical architects.
Prepare detailed specifications used to write, design, code, test, debug, and maintain the most complex programs. Document user requirements and perform detailed systems analysis.
Candidate must have ability to work in a diverse, dynamic, and fast paced environment, the ability to meet aggressive deadlines, the flexibility to multi-task, the aptitude to work well with a diverse team, the capability to work efficiently with minimal guidance, the skills to create documentation to comply with department and requirements.
Basic Qualifications
- 4 year college degree, preferably in computer science or Information Systems
- 3 years experience in systems architectures, programming (C#/.NET)
- 3 years programming in web environments with databases (MSSQL); experience with .NET
- 3 years SQL databases and writing queries experience based in Transact SQL
- 2-3 years in a Systems Analysis and/or Business Analysis role
- Strong Web Development (Ajax and ASP.NET 2.0 a big plus)
- Sound Object Oriented Design experience.
- MS Visual Studio 2003/2005
Preferred Qualifications
- BizTalk
- Sharepoint
- Business Analysis background or Consulting Work
- Working knowledge of HTML and JavaScript
- Working knowledge of web services, .NET client applications
- Working knowledge of MS Word, Excel, PowerPoint and Outlook
- Any experience with .NET 3.0 (Windows Presentation Foundation and/or Windows Communication Foundation)
- Experience in SQL 2005, .NET3.0, AJAX, Visual Source Safe, MS SQL Reporting Services
Please email
Experience: Intermediate .Net C#, Intermediate Object Oriented Design, Intermediate Crystal Reports, Intermediate MS SQL Server, Basic HTML, Basic Java Script, Intermediate Visual Studio, Intermediate T-SQL, Advanced Ajax, Intermediate .Net ASP,
To Apply to this job go to http://www.GadBall.com or click here
User Support Coordinator in Dallas, TX
Our client has an exciting opportunity available for a User Support Coordinator. The ideal candidate will be a self starter and be able to work individually as well as on a team.
Experience: Essential Duties
1. Coordinate workflow of the User Support Specialist(s);
2. Coordinate department testing of configurations, software changes, upgrades and additions;
3. Assist with testing new software installation, use, integration and support issues;
4. Drafts and responds to firmwide system, software, hardware and upgrade e-mails;
5. Conducts weekly User Support and departmental meetings;
6. Attend staff and secretary meetings on behalf of department;
7. Coordinates delivery, training and support for walk up copiers;
8. Setup and maintain new printers on server and work with supply vendors and printer service company;
9. Monitor printer contract and supply negotiations;
10. Create text for help files on the portal;
11. Develop and edit Firm macros;
12. Test desktop configuration changes and macro revisions;
13. Assist in the documentation of IT procedures;
14. Streamline and document department and work group procedures;
15. Develop knowledgebase procedures and maintain internal knowledgebase articles;
16. Conduct, compile, and present information from satisfaction surveys of end users of HelpDesk vendor;
17. Review and release Zip attachments and encrypted e-mail from mail filter.
Other Duties
1. Back-up for following:
a. Provide third level support to HelpDesk vendor;
b. Identify education issues for HelpDesk vendor;
c. Act as liaison between the various workgroups in the department and as a department representative to the Firm;
d. Keep HelpDesk manual current;
e. Compile information for IT department manual;
f. Test, identify, and document software issues, bugs, and fixes.
2. Perform other related duties as needed or assigned.
To Apply to this job go to http://www.GadBall.com or click here
Experience: Essential Duties
1. Coordinate workflow of the User Support Specialist(s);
2. Coordinate department testing of configurations, software changes, upgrades and additions;
3. Assist with testing new software installation, use, integration and support issues;
4. Drafts and responds to firmwide system, software, hardware and upgrade e-mails;
5. Conducts weekly User Support and departmental meetings;
6. Attend staff and secretary meetings on behalf of department;
7. Coordinates delivery, training and support for walk up copiers;
8. Setup and maintain new printers on server and work with supply vendors and printer service company;
9. Monitor printer contract and supply negotiations;
10. Create text for help files on the portal;
11. Develop and edit Firm macros;
12. Test desktop configuration changes and macro revisions;
13. Assist in the documentation of IT procedures;
14. Streamline and document department and work group procedures;
15. Develop knowledgebase procedures and maintain internal knowledgebase articles;
16. Conduct, compile, and present information from satisfaction surveys of end users of HelpDesk vendor;
17. Review and release Zip attachments and encrypted e-mail from mail filter.
Other Duties
1. Back-up for following:
a. Provide third level support to HelpDesk vendor;
b. Identify education issues for HelpDesk vendor;
c. Act as liaison between the various workgroups in the department and as a department representative to the Firm;
d. Keep HelpDesk manual current;
e. Compile information for IT department manual;
f. Test, identify, and document software issues, bugs, and fixes.
2. Perform other related duties as needed or assigned.
To Apply to this job go to http://www.GadBall.com or click here