Cisco IVR Engineer in Dallas, TX

This is a contract opening for a CCNA, Cisco IVR expert.

REQUIREMENTS:
Must have 3 years experience in CISCO IP-IVR/CVP Application performance design, development, integration, and support functions which must include 3 years of CISCO IPCC/IP-IVR/ICM Scripting (Each additional year of specified experience will substitute for each year of required education up to three (3) years.)
Working knowledge of VoiceXML
Working knowledge of Cisco IP Telephony systems including Cisco CCM 3.3, Cisco CVP/ICM Enterprise call routing, Unified CallManager/CallManager Express, Cisco Unity Messaging 4.1
Demonstrated knowledge of Cisco Unity Architecture deployment (support and administration experience preferred)
Demonstrated knowledge of CISCO IPCC Solution Architecture and Integration, Cisco IP Dialer development and support
Familiarity with H.323, SIP and/or MGCP protocols, CTI/CTIOS and CISCO Translation Routing
Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis
ITIL Framework awareness
Experience with CISCO data model and reporting, DB performance tuning
Demonstrated knowledge of call center operational dynamics as it relates to design, and implementation of ACD, CTI, Network Routing, reporting utilizing Cisco Unified CCE solutions
Experience monitoring and reporting applications
Excellent written and verbal communication skills (technical documentation and client communication)
Bachelors Degree in Computer Science, Engineering, Math, Business or IT related field
CCNA is required
CCVP, or CCIE, Cisco IP Contact Center Specialist or Cisco Unity Support Specialist preferred
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Help Desk Support - Network/Desktop(DistCompute) in Dallas, TX

SCOPE: Direct all activities necessary to document, resolve and escalate ATM installations. With minimal supervision you will work with third party vendors (ATM hardware and ATM cash vendors) to ensure an ATM installation meets all specifications defined by the ATM Deployment Project Manager. There are six shifts and on occasion members are asked to volunteer for weekend hours. ATM experience is not required. Should have extensive customer service experience and long term projects on your resume REQUIRED SKILLS: --Ability to work with all levels of management, employees and industry peers --Strong priority management, problem solving and multi-tasking skills --Excellent organization and communication skills (oral & written) --Working knowledge of MS Excel and Word --Professional phone etiquette --Flexible work schedule --High school diploma SHIFT: 4:00PM to Midnight (close) shift. Key Words: ATM; MS Excel; MS Word
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Lodging Operations Coordinator - Bilingual in Japanese in Dallas, TX

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Red Prairie systems specialist in Dallas, TX

2+ Years experience with Red Prairie preferred.Degree preferred oran equivalent combination of education and training that provides therequired knowledge, skills and abilities to perform the essentialfunctions of the job, and In-depth technical knowledge, with hands-onexperience managing systems development in new computing architecturesand environments; emphasis on Red Prairie Development Experience. 6+ years job specific work experience with demonstrated professional growth and achievement. Experience must include*- 4+ years coding/development with client/server-based systems (Unix, HTML, PHP, SQL Queries, PL-SQL.- Prior work experience in an organization of comparable size, business diversity, scope and complexity a plus- Proficient using PC, Internet and Microsoft Office (Word, Excel, Access, PowerPoint), Project 98, etc.-Demonstrated experience and understanding of system development lifecycle, dynamics of applications development projects, InformationTechnology practices and methods.-Working knowledge of theprinciples, techniques and methodology of project management, qualitymanagement, and change management- Experience in the Flooring industry preferred.
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694548 Weblogic Systems Admin in Dallas, TX

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Oracle Applications DBA - 11g in Dallas, TX

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