Robert Half Technology, the world's leader in technology staffing, is currently seeking a Senior Level Desktop Support Analyst for a Contract with Option to Hire Project in Irving, TX.
On a day to day basis, the candidate will provide executive and non-executive IT support at the world headquarters of a Fortune 200 company. Utilize prior experience along with industry-standard methodologies to resolve issues in a timely and professional manner. Ensure the highest levels of customer satisfaction are met.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Requirements
-5+ years previous IT experience in a deskside support role including at least 2 years of experience supporting the executives.
-Strong interpersonal skills with a focus on customer satisfaction.
-Able to perform under stressful conditions while remaining calm and maintaining a positive attitude.
-Effective verbal and written communication skills.
-Capable of working and contributing to a Team, as well as by oneself with minimal supervision.
-Dedicated to safety and attention to detail.
-Strong work ethic and a willingness to work in excess of 40 hours per week as required.
-Technically proficient in troubleshooting and problem resolution of Microsoft Windows and a working knowledge of DOS (Vista experience a plus)
-Experience in setting up and configuring BlackBerry’s is required, preferably in a BES environment.
-Hardware diagnostics and repairs of Dell and IBM laptops/desktops.
-HP printer troubleshooting and repairs.
-Detailed knowledge of standard Microsoft Office applications (Office 2007 experience a plus)
-Strong working knowledge of Lotus Notes
-Familiarity with current technologies such as Citrix, RSA SecurID tokens, etc. is preferred.
Benefits Offered While on Contract:
-MEDICAL INSURANCE
-PRESCRIPTION DRUG COVERAGE
-VISION:
-TERM LIFE WITH ACCIDENTAL DEATH BENEFIT
-SHORT TERM DISABILITY
-DIRECT DEPOSIT
-WEEKLY PAY
-ONLINE TRAINING
-HOLIDAY PAY
-REFERRAL BONUSES
-BONUS PAY
For position consideration, please email resumes to: or apply online at www.rht.com. Please reference "Senior Desktop Support" in the subject line of your correspondence.
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