Our client is seeking a Desktop Support Analyst to provide desk side technical support associated with the identification, prioritization, and resolution of reported problems. Must be able to recognize, research, isolate, and then present a resolution to the reported problems. Must also have good follow-up abilities. The Desktop Support Analyst will also be performing general maintenance tasks, troubleshooting, and upgrades.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: The Desktop Support Analyst must have 2+ years of desktop support experience. Familiar with handling end user calls with questions supporting office applications both vendor purchased and proprietary.
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