Maintain day to day operations of Data Center and related systems. Provides the monitoring function for the IT group to mitigate risk and the communication link between Operations & Infrastructure group and other I.T. and non I.T. groups. Maintain disaster recovery/business continuity plans for the I.T. Operations & infrastructure group.
Also provide the needed assistance to all IT groups.
Manage Monitoring systems including,Network Communications/bandwidth usage,Server system performance,Directory services (AD, DNS, LDAP, etc), Storage systems/Telecommunications systems/Messaging systems data flow/Monitor initial security events - internal or perimeter systems (Denial of service, Hackers, logins to unauthorized systems, etc.)
Provide upper management & other IT groups with reports to assist in order to maintain determined SLA/quality standards and for proactive planning.
Maintain data back up systems and keep related disaster recovery/business continuity plans up-to-date and to determined levels.
Experience: Strong knowledge & understanding of monitoring systems to ensure Back office systems availability,disaster recovery and business continuity planning related to network systems , Strong Operations Center process and procedures, Must understand backup and replication technologies. Network operating systems and network directory systems. Must be able to understand very complex integrated environments ,Server and Storage architecture,Network communications,Network topologies,client (PC's) interaction with back-end systems,application platforms running on network systems including databases and electronic communications systems (Email, electronic faxing, VoIP) (preferred)
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