Dallas property management organization is seeking a technical support manager to lead their level 1 analysts through junior network administrators in infrastructure and application support on a full time basis. The technical support manager will be responsible for project management, as well as developing policies and procedures, incident management and providing SLA management on a daily basis. Candidates should have current hands-on experience with Windows work station hardware and software, as well as a solid understanding of ITIL. Qualified candidates meeting all the requirements should submit their resume directly to .
Experience with COBIT framework and ITIL highly preferred
Experience: Requirements include prior technical support management experience and current hands-on troubleshooting skills. Experience with ITIL framwork and/or CoBIT required. Prior property management industry experience preferred. Bachelor's degree and/or certifications highly preferred.
To Apply to this job go to http://www.GadBall.com or click here