Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!
May perform one or more of the following:
The primary responsibility is focused on the Supporting Corporate site in Dallas, Texas and ITO remote locations. The position is very important to Desktop department.
There are five main functions of the job:
1.) Building the PC images on all laptops and desktop for a division of ACS Corporate network
2.) Working with hardware and software vendors to resolve complex issues.
3.) Third level tech support for the Desktop Tech
4.) Works on remote users hardware issues.
5.) Works with Release and Change Management Process to comply with Corporate Policy
Operates data communication systems, including LANs and/or WANs.
Plans, designs and implements networked systems, including configurations, and supports/troubleshoots network problems
Proposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
Designs, analyzes, plans, and modifies network components supporting customer communication implementation activities.
Develops and evaluates network performance criteria and measurement methods.
Prepares the analysis of the capacity needs for switching, routing transmission and signaling.
Conducts network architecture design, feasibility and cost studies.
All other duties as assigned.
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
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