Friday, September 04, 2009
Sr. Systems Application Analyst (McKesson) in Dallas, TX
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. McKesson SR Systems Application Analyst Job Summary: Sr. Systems Application Analyst position responsible for problem solving, implementation and upgrading of complex McKesson application systems.Focus will be on McKesson STAR, McKesson Horizon Clinicals, and other various clinical, financial, and EHR systems. Ensures that all systems are fully tested before implementation into production. Provides 24 X7 level 3 application support on rotation as needed.This is a remote position (home office based) that does not require regular travel. Responsibilities: Provide technical and application product expertise for project planning including downtimes, upgrades, migrations, Provide Level 2 and 3 support for day-to-day production issues, maintaining documentation in the appropriate ticket tracking systems and adhering to escalation & change control procedures. Works with vendors, when necessary, to assist with resolution of problems Acts as product expert to provide product specifications or information for management or other teams, requesting such information from the vendor as necessary Establishes direction for standardization of documentation and the integration of applicable standards and practices. Leads evaluations of IT updates and revisions; establishes priorities and plans for release schedules. Ensures thatmaintenance releases are properly tested and quality assured prior to production. Ensures adequate support for all applications and coordinateswith the appropriate teams, including UNIX, Windows, Network, and Citrix Teams Leads incident management processes and escalates issues as appropriate. Leads planning for installations of production application changes. Ensures adequate documentation is provided to support training of applications. Interfaces with vendors on maintenance release information gathering and planning Leads identification of continuous improvement opportunities and related projects Completes assigned tasks as per defined project scope, timelines, and budgets for implementations. Works to prescribed methodologies for all project implementations. May work on multiple implementations at any given time. Leads coordination of the transition from implementation to production and application support. Ensures new installations will integrate with the current application and data technical environment. Develops complex reports, scripts and forms according to required specifications. Ensures business and system processes and procedures are documented through the use of industry standard process flow and flow charting techniques. Acts as a liaison between technical staff and business subject matter experts in creating and refining business requirements. Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and delivery. Ability to stay organized while supporting multiple projects Additional tasks/responsibilities as defined. Participate in rotation of on-call coverage responsibilities Other duties as assigned ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-. Experience: see job desc. To Apply to this job go to http://www.GadBall.com or click here