Sykes Enterprises, Incorporated is looking for a Director - Cloud Storage Product Management to fill a position at a customer site. This could be a contract or permanent position and could be done in Austin, Dallas, San Antonio, Santa Clara, St. Louis or Boston.
Our client's program works exclusively on high-growth technology initiatives within a global business. Projects, like the newly launching Cloud Storage effort, combine the agility and singular focus found in a technology start-up with the stability and funding from an established IT service provider.
The Director of Cloud Storage Product Management is a key leader within the Cloud Storage Group. This leader will be responsible for service creation, pricing, and go-to-market (GTM) activities for the Cloud Storage service line. This individual will work with the Cloud Storage Group leadership team to develop a truly differentiated Cloud Storage offer in the marketplace, leveraging Client? unique assets in the areas of cloud computing, professional services, top-tier datacenters, and global network.
This leader will work closely with the software, architecture, and engineering teams to ensure the company produces a service that can generate differentiated value and scalable revenue streams for years to come.
Position Objectives and Essential Duties:
Work with the Office of the CTO to ensure interlock with the project's strategic vision, integration strategy and its long-term growth plan.
Develop and deliver the core Cloud Storage pricing model and commercial model.
Develop promotions/programs, and sales readiness plans to ensure product success in the marketplace.
Work with the engineering teams to ensure that key product capabilities needed to achieve competitive differentiation are identified and delivered.
Provide support to account teams on top sales opportunities through pricing/positioning guidance, customer briefings, etc.
Perform competitive analysis for our offerings, build gap closure plans and execute those plans to improve our competitive position in the market place.
Work with teams such as Sales, Product & Corporate Marketing, Pricing, Legal, Program Management, Software Development and Operations to ensure development of the product is compatible with systems and processes throughout the greater business.
Work with engineering and operations teams to ensure that product technical direction is well-defined and appropriate maintenance of the products is compatible with the greater business.
Set whole solution roadmap for Cloud Storage capabilities (including 3rd parties)
Ensure all external and internal collateral is in place to effectively sell Cloud Storage solutions
Build 3rd Party alliances and channels as needed to penetrate markets and grow the Cloud Storage business
Maintain solid working knowledge of industry trends and competitive landscape for the IT Service sector in which client operates.
Act in a leadership and/or project management capacity over any initiative deemed necessary by the CTO or SIG Executive.
Federal law requires all employers to verify the identity and eligibility of all persons hired to work in the United States. We are proud to be an EEO/AA employer M/F/D/V.
No 3rd Party Vendors. Please send resumes to
SYKES is a global leader in providing outsourcing solutions and services to Fortune 1000 companies around the world. At SYKES, we're proud of the successful careers we've developed. We want to benefit your future with the opportunities we have to offer! Are you dynamic, dependable, and driven by success? If so, consider using your technical and interpersonal skills to work for a dynamic, successful, global company.
For more information about SYKES Enterprises, Inc. click to: www.sykes.comRequired skills:
Minimum 10 years professional IT experience preferred
Minimum 5 years in IT service provider environment preferred
Minimum 5 years in IT product management/marketing role
Excellent writing and oral skills for customer communication and marketing collateral
Matrix-organization leadership experience
Desired skills:
5 years of experience at similar service provider
Corporate training experience
ITIL training and certification
Project management certifications (PMP, Project+, etc)
Familiarity with common IT support systems such as Siebel, HP Openview, Netcool, SAP, Oracle BRM, and Opsware
Software development lifecycle (SDLC) experience
Education or Equivalent Experience:
Four year BS/BA in IT or engineering-related field
Masters Degree in Business or IT Management is preferred
Apply directly at: d3sp/NTSDCSPMTX/director_cloud_storage_product.html?r=gad
To apply: http://www.gadball.com/job/20202701/director--cloud-storage-product-management/?sid=18