Assignment Information
Project Location: Dallas Texas
Desired Start Date: September 2005
Length of Engagement: 6-12 months to perm
Primary Skills: Data acquisition expert with strong people skills
Other Skills: Real time analytical and data acquisition trouble shooting skills
Roles & Responsibilities
Position Title: Data acquisition application support lead engineer
Project Description:
Team lead for junior data acquisition engineers to resource a data acquisition help desk for external customers and internal data acquisition developers
Educate junior staff members in trouble shooting and debug skills enabling them to become 85% self sufficient
Create quality and productivity reports for management, customers, and developers
Daily Responsibilities:
Provide customers and developers quick, high quality data acquisition problem solving services
Receive external, customer, and internal developer problems via the hotline helpdesk process or email
Resolve 85% of issues on the fly
Oversee junior engineers
% of travel required: 5%
Years of Experience Desired: 10 - 15
Level (Jr., Mid., Sr.): Sr.
Necessary Skills (Must Have):
Data acquisition field (10 to 15 yrs of design experience)
Leadership skills, and Communication skills (written and verbal)
Teaching and mentoring skills
Analytical problem solving and trouble shooting skills
Ability to think fast on your feet
Ability to deal with a vast range of personalities (technicians, customers, and developers)
Additional Skills Desired (Nice to Have):
Class room training experience
Military training experience
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