Helpdesk Support/Tech Support in Dallas, TX

Our client is currently looking to hire 14 Helpdesk Techs in Dallas, TX This is in North Dallas, near 75 and 635 Mainly looking for someone with the following skills: Experience with user admin knowledge Should have at least 2 years of experience in Helpdesk or Tech Support. Provides phone based technical support in activities associated with the identification, prioritization and resolution of reported problems. Activities include recognition, research, isolation, resolution, and follow-up. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. May involve use of problem management databases and help desk system. A+ certification is highly desired but will also take professionals with relevant experience without an A+ Bilingual is highly desired Some positions require exposure and experience in Lotus Notes OR Active Directory. This job is a 24*7 environment, thus would include day shifts & night shifts. (Do let me know what would you prefer) Please answer the following questions while sending in your resume: 1. How many years of experience have you had in Helpdesk? 2. What are the systems you have supported? 3. Have you supported Windows Applications? If Yes, How many years? 4. Do you have an A+ certification? 5. Do you have experience with User Admin? 6. Do you have any experience supporting Lotus Notes Applications? 7. Are you willing to work in Day Shifts & Night Shifts? 8. How soon would you be available for this position? 9. This job pays $14 per hr is that acceptable to you? 10. Do you live in Dallas, If No will you relocate on your own expense? If you would be interested in the above mentioned position, please send in your updated resume with the compensation and availability details. Experience: REQUIRED SKILLS A+ Certification Highly Desired Bilingual is a Plus Lotus Notes Required for some Openings User Admin Required for some Openings Active Directory is a Plus Helpdesk Experience is Required (minimum of 2 years) To Apply to this job go to http://www.GadBall.com or click here