Robert Half Technology, the world's leader in technology staffing, is currently seeking a Contract to Hire Desktop/Help Desk consultant for a fast growing construction company based in Downtown Dallas.
On a day to day basis, the candidate will be responsible for tracking, updating & resolving technical issues for 6,000 end users. Use of remote access tools to assist in the trouble-shooting & issues resolution. Creating & updating knowledge base, technical bulletins & other documentation. Provide testing of new applications. Work to maintain a 90%+ resolution rate. Works closely with other IT group to bring quick resolution to all issues. Excellent verbal & written communication. Embraces continuous learning.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: In order to qualify for this position the candidate must have 3+ years experience in a helpdesk support role with the use of a Helpdesk Ticket/Tracking System. Must also have hands on experience supporting MSOffice, Using remote access tools, TCP/IP, Application Support experience, and Excellent communication skills. Experience with Active Directory, Blackberry support, and Alteris experience are not required but are considered to be plusses.
Other desired but not required attributes include: A+, MCP, HDI and Bachelor's degree
Benefits Offered While on Contract:
-MEDICAL INSURANCE
-PRESCRIPTION DRUG COVERAGE
-VISION:
-TERM LIFE WITH ACCIDENTAL DEATH BENEFIT
-SHORT TERM DISABILITY
-DIRECT DEPOSIT
-WEEKLY PAY
-ONLINE TRAINING
-HOLIDAY PAY
-REFERRAL BONUSES
-BONUS PAY
For position consideration, please email resumes to: or apply online at www.rht.com. Please reference "Desktop/Helpdesk" in the subject line of your correspondence.
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