Description
A large international law firm, is seeking to fill an Information Technology Training position. This is a great opportunity for a top-notch, highly motivated, person to join a high profile law firm. The selected individual will be responsible for analyzing training needs, designing, planning, coordinating and directing firm-wide systems training programs.
The selected individual will also provide desk-side support for new and upgraded software applications and will work closely with other team members to ensure all technology services are delivered successfully. This person will be involved with all project roll-outs, and will have responsibility during the deployment and planning phases for new software tools. The Trainer will participate in project management meetings in preparation of technology roll-outs. Travel to other office locations may be required. Less than 25% travel annually.
The selected individual will be responsible for collaborating with the other training team members to accomplish the following:
• Develop on-line training courses and self-study exercises as required to supplement classroom training
• Assist in and receive cross training in all support applications
• Coordinate a comprehensive IT training plan for all users in the Firm, based on business need, assessment of skills and application conversion and implementation plans. Assess, design, plan and implement all IT training, firm wide. Develop a detailed communication plan to promote training within the firm.
• Schedule Firm training curriculum and deliver via classroom, one-on-one, e Learning, webinars and various distance learning techniques for all staff.
• Facilitate IT training by training, monitoring, coaching and coordinating internal resources or external vendors engaged in training delivery. Also conduct training programs as appropriate.
• Serve on IT project and conversion teams as the training representative, managing the training aspect of any IT project or conversion.
• Travel to conduct training as necessary in other offices.
• Implement a skills assessment program to gauge technology usage levels and determine GAP conditions.
• Consult with end-users to assist with PC, laptop, and PDA related tasks.
• Provide subject matter expertise on identified application(s)/program(s) based on knowledge, certification and experience with designated application(s)/program(s).
Experience: REQUIREMENTS:
• Five years PC-related training experience required, prefer training experience in law firm environment.
• Bachelor's degree in Information Technology, Education or related field.
email
• Excellent verbal and written communication skills; excellent presentation skills.
• Thorough understanding of training techniques on Microsoft Office Applications (certification preferred).
• Familiarity with VBA and XML scripting is a plus.
• Familiarity with web-based application is a plus.
• Prefer experience with Document Management applications and familiarity with legal document processing, legal terminology, legal procedures.
• Excellent analytical and problem-solving skills and ability to manage multiple assignments simultaneously while meeting deadlines and quality standards.
• Excellent organizational, interpersonal, communication and customer service skills. EOE
• Excellent working knowledge and experience using Office 2003 in a law firm environment: Outlook, Word, Excel and PowerPoint
• Exposure to Office 2007 or experience in its implementation would be an asset
• Experience with AccuRoute, digital dictation and Summation would also be assets
• Keen interest and ability to work collaboratively as part of a team
• Ability to learn new technology quickly and apply knowledge
• Strong client service orientation
To Apply to this job go to http://www.GadBall.com or click here