Assignment Description / Responsibilities:*
This position is responsible for performing research on internal requests for basic or routine
system changes. This position is responsible for verifying the accuracy of system test results
with appropriate user departments; documenting all system modifications and enhancements;
and conducting departmental training related to system changes.
Position Scope:
Testing , Some business analyst type work, meeting with customers, implementation support
Major Accountabilities:*
1. Perform basic system analyses to determine or define requirements for routine system
Changes and enhancements. Respond to routine problems and inquiries from all areas as
requested. Communicate to management approval of testing results as it relates to system changes moving to production.
2. Develop and publish information regarding routine or minor system changes for areas
affected. When necessary assist areas in identifying where adjustments to procedures and/or
related systems are needed. Assure adequate preparation of affected areas before changes are placed into production. Ensure accurate system processing of all types of contracts. Review distribution material to determine if system changes or processing guidelines are needed.
3. Provide departmental staff with training and guidance related to system changes
assigned to this position; supplement training with appropriate claims system processing information and/or materials. Communicate change information to appropriate areas outside the department.
4. Assess the impact of requested system changes on other Company areas prior to
releasing the changes to production. Review quality errors as requested thought to be
caused by system problems or limitations before such errors are reported to internal or external entities.
5. Develop and execute test plans to use for regression testing via an automated testing
tool.
Experience: Testing , Some business analyst type work, meeting with customers, implementation support To Apply to this job go to http://www.GadBall.com or click here