This position is located in various locations all around the United States. Position SummaryThis company is one of the fastest growing tech firms headquartered in Dallas. This consulting firm is an IT Service Management firm and leading provider of Intellectual Property based on ITIL, ISO, CobiT and CMMI standards. They have been said to have the richest set of Intellectual Property regarding ITIL. We call this Intellectual Property itDNA. Leveraging itDNA enables customers to lower their Total Cost of Operation (TCO) through standards in process improvement. This includes IT Service Management, Information Governance compliance, Security Audits and Assessments, Operational Transformation Initiatives (OTI's) and itDNA CMMI assessments. DESCRIPTION: The company seeks individuals with significant experience in IT Service Management based on ITIL. These individuals will possess a strong knowledge of both the Service Support and Service Delivery areas within ITIL. Project management skills and the firm's itDNAwill be leveraged to lead ITIL implementations and service management initiatives for our clients. REQUIREMENTS:-Specific experience with two or more of the following is a must: Service Level Management, Capacity Management, Business Continuity Management, Availability Management, Financial Management, Configuration Management, Change Management, Incident Management, Problem Management, Release Management -Additional experience with BCP/DR and Security Management is a plus. - Candidates must have a strong knowledge of process and extensive project management experience -Candidates will also need experience utilizing a project management approach to implement ITIL Service Management initiatives on large scale IT Infrastructure projects -A four year degree is required Required SkillsCERTIFICATIONS:- An ITIL Master Certification is required. - A PMP Certification is also preferred. - CISA and Six Sigma Certifications are a plus. Please visit us on the web at www.frontlinesourcegroup.comEqual Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resource, Administrative and Clerical staffing and direct hire firms with offices throughoutTexas, with locations in Austin, Dallas, Fort Worth, Plano, Houston, Sugar Land and The Woodlands. Frontline specializes in matching top talent with companies for direct, contract and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.
Experience: 10+ years experience with ITIL Service Manager Master's certification required
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