Friday, March 07, 2008

Help Desk Analyst for High Volume Environment in Dallas, TX

Our client in North Central Dallas is currently looking for several Helpdesk Tier 1 Analysts to join their winning team! The ideal candidate will have at least 1 year of continuous helpdesk experience handling and average of 60 calls per day.

<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Technical Requirements:

Must Haves:
&#149; Windows XP OS experience
&#149; Office XP troubleshooting experience
&#149; MS Internet Explorer
&#149; VPN
&#149; Remote Access | Network Stream or Net Meeting
&#149; Active Director | Password Resets
&#149; General network connectivity issues
&#149; 1+ years of solid Helpdesk experience

Bonuses:
&#149; Active Directory | User Administration
&#149; Lotus Notes R6

To Apply to this job go to http://www.GadBall.com or click here