A premier North Dallas client of Robert Half Technology is currently looking for a seasoned Helpdesk Analyst preferably with a Microsoft Office User Specialist (M.O.U.S.) certification to join their internal helpdesk. The ideal candidate will have 3 to 5 years of Microsoft Office technical support experience and will be able to handle 20-30 calls a day ranging from, VPN, Active Directory User Administration, to XP and Senior Level Office | Word | Access | Excel | Power Point related issues. <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Technical Requirements:
Must Haves:
• Windows XP OS experience
• 3-5 years supporting Microsoft Office | Word | Access | Excel | Power Point
• MS Internet Explorer
• VPN
• Remote Access | Network Stream or Net Meeting
• Active Directory | User Administration
• General network connectivity issues
Bonuses:
• Blackberry and Windows Mobile support experience.
• MOUS Certified
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