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In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
General Summary
The Backup Quality Assurance Administrator is responsible for the overall quality assurance and reporting of the IBM TSM and Symantec NetBackup backup infrastructure.Additionally, this individual will be responsible for performing daily reporting on the following systems; Microsoft Windows and Various UNIX Platforms. This position will also support the migration of backup technologies between platforms with reporting and Service Level Agreement impact analysis.
The Backup Team is a fast paced team supporting ACS’s dynamic backup environments.The ideal candidate will be someone who enjoys assisting corporate uses, developing new skills, and working with a broad array of technologies.
Major Responsibilities
1.Perform daily QA backup audits, data recovery analysis, and all associated reporting and trend analysis.
3.Understand general disaster recovery and business continuity practices.
4.Perform on-call rotation and duties.
Education/Skills/Experience Required:
Bachelor’s degree or equivalent work experience is required
General knowledge of service contracts, reporting, and Service Level Agreements as related to backups.
Requires at least 3-5 years experience in Storage Management with technical knowledge in the following:
IBM TSM 5.x.Symantec NetBackup, Symantec BackupExec, or HP Data Protector experience a plus.
In depth understanding of the AIX platform.
Basic knowledge of networking technologies.
Storage networking technologies related to Storage Area Networks, to include fibre channel.
Knowledge of HP-UX, AIX, Solaris, Windows 2000, Windows Server 2003, and Linux operating systems is desired.
Must be proficient in Microsoft Office and VISIO
Should have knowledge of service ticket requests. i.e. Peregrine, Remedy, etc...
Perl Scripting is a plus
Also needed are strong communication skills and the ability to work well with business users in a professional manner.
All other duties as assigned.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
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