Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!
OVERVIEW
Certified Deployment Engineers provide installation and customization services in the deployment of the PGP Product Platform. They work on direct item tasks and manage projects that have been sold to customers to guarantee a successful deployment and thus reduce the time to install.
MAJOR DUTIES & RESPONSIBILITIES
Provide for the deployment of PGP Corporation Platform based products
Ensure client needs are met and deliverables produced on time according to specified project deliverables/scope.
Assist team members with troubleshooting or escalation of issues.
Ability to document and template necessary documentation packages for customers as defined.
Ability to work on a team or lead a team depending upon the specified project.
Ability to provide complex solutions in customer environments and execute/document said solutions by self or as a team leader.
Other tasks and duties as needed to support the customer and/or business.
WORK EXPERIENCE
At least five years demonstrated expertise in a specialized IT discipline, such as software engineering or network operations/engineering. At least 1 year in a recognized leadership role.
At least two years of Security / PKI Experience
Strong SMTP Messaging Background including but not limited to Content Filters, MTAs, Exchange, Groupwise and Lotus Notes.
Strong Infrastructure Background, including but not limited to Networking, Switching, and Firewalls
MS Project or similar tool
Scripting Experience - Perl/VB
Database Administration (junior)
Demonstrated project leadership experience.
DESIRABLE REQUIREMENTS
CISSP
CCNA / CCNP
MCSE 2K3: Messaging
Visual Basic Scripting
Programming Experience: C++ , Pearl, JavaScript
PostgreSQL administration
EDUCATIONAL REQUIREMENTS
BS in Computer Science, MIS, business, or equivalent education/training/experience
COMPETENCY ASSESSMENT
Demonstrated proactive customer service skills
Excellent oral and written communication skills
Basic project management skills (develop project charter and scope, allocate resources, track progress, etc.)
Demonstrated ability to manage multiple projects and set or negotiate priorities
Advanced problem solving and analytical skills
Demonstrated ability to develop creative solutions
Meeting facilitation and presentation skills
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
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