Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!
*THIS IS A 6 MONTH TEMPORARY ASSIGNMENT**
Job Description:
To fulfill work orders/service calls to install, maintains and/or repairs computer equipment and peripherals, including, but not limited to the following:
Troubleshoots hardware, software, and/or network operating problems. Uses basic and specialized test equipment to diagnose and analyze difficulties.
May troubleshoot related communications problems; e.g., in a LAN environment, applying a knowledge of wiring, standard cable connections and wire closets. Takes appropriate corrective action, interfacing with vendor, carrier, client and ACS' staff as necessary.
Performs preventive hardware maintenance, replacement and repair (to sub-assembly/ component level) of computer terminals, microprocessor components, peripherals and associated/designated communications and information management equipment.
Sets up, assembles, installs, configures, reconfigures, modifies, moves and/or relocates hardware/software at ACS or client site for regular or special function use. Ensures upgrades are configured and installed on schedule. Uses standard hand and power tools and technical manuals. May work with multiple vendors, manufacturers, etc.
Maintains work order documentation, technical schematics and diagrams. May assist in staffing service hotline and/or providing user/client training.
Job Requirements:
2 years of experience with the following:
Windows XP
Windows Server 2003 systems
SOLID SQL
Microsoft SQL Server tools
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
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