Mustang Technical Consultants is in need of a Technical Support Specialists. These Specialist will provide remote technical assistance via phone coverage in a call center environment which runs 24 x 365. Candidate must have ability to work weekends and holidays, and will be expected to carry the team pager when it is his/her turn. The candidates that are selected for this position will be highly motivated having a strong sense of urgency, high detail orientation and adept at multitasking. Candidate will also be a team player with strong organizational skills, have a professional appearance and positive attitude.
Requirements:
This position requires a demonstrable strength in installation and troubleshooting in the AIX operating system environment. The candidate that will be selected must be capable of representing the organization as the prime technical contact via phone to the point of resolution. Must have a strong commitment to process and understanding configuration management principles. Must be able to quickly analyze system failures to minimize outages and interruptions. Must be proficient with engineering design and development current versions of AIX, HACMP, patches, UNIX shell scripting, UNIX printing, NIS naming service, TCP/IP, FTP, SMTP and sendmail, NFS, DNS, and BIND. At least 1 AIX certification required, must seek and obtain two more within the first 60 days of employment (company will pay for your additional certifications). 1+ years direct industry experience including the support of major accounts is a plus! WORK SHIFT AND SALARY INFORMATION Contract Duration: One Year Work Shift: Friday-Tuesday 10am - 7pm Salary Type: Annually From: $45K To: $55K Mustang Technical Consultants offers comprehensive benefits plan for Full-Time employees to include: Paid Leave, Major Medical, Immediate Vested 401K Savings Plan, Employee referral Program, Life Insurance, Disability Insurance. We will reply only to those selected for interviews. No phone calls please. NO AGENCIES PLEASE. Mustang Technical Consultants is an employer that values and depends upon the diverse backgrounds, experience, knowledge and talents of their employees. Mustang Technical Consultants, Inc embraces and reflects the ethnic, cultural and lifestyle diversity of the communities where they work and encourage men, women, minorities, people of maturity, people with disabilities and veterans to apply. All applicants must be authorized to work in the U.S.
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