Paladin Consulting, Inc. has been in the IT Staffing Augmentation Industry for over twenty years. Our corporate headquarters is located in Dallas, Texas, where we currently provide consulting services throughout the United States. Our services include contract and contract to hire opportunities in addition to permanent placement.
Position Title: Helpdesk Technician
Location: Dallas, TX
Pay Rate: $16-17/hr
Duration: Contract to Hire Opportunity
Shift: Monday-Friday 8:00am-5:00pm (Subject to change based on Client needs)
REQUIRED SKILLS
Technical Support over the phone (Helpdesk)
Expert Level Trouble Shooting on MS Excel Required
Expert Level Trouble Shooting on MS Word Required
Expert Level Trouble Shooting on MS Access Highly Desired
MOUS Certifications Highly desired (MOS Certification accepted also)
DESCRIPTION OF POSITION:
PALADIN Consulting Inc. is currently seeking Microsoft Help Desk Technician in Dallas, TX. This position will provide phone based technical support in activities associated with the identification, prioritization and resolution of reported problems.
Activities include recognition, research, isolation, resolution, and follow-up. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. May involve use of problem management databases and help desk system.
* Must have in-depth knowledge/experience in
supporting end-users of Microsoft Office products.
BENEFITS:
We offer benefits to consultants including Direct Deposit, Medical, Dental, Vision, Short & Long Term Disability Insurance, Life Insurance, and 401K Plan. PALADIN pays referral bonuses for your referrals - contact us for details! Please check out our benefits at:
Experience: Technical Support over the phone (Helpdesk) Expert Level Trouble Shooting on MS Excel Required Expert Level Trouble Shooting on MS Word Required Expert Level Trouble Shooting on MS Access Highly Desired MOUS Certifications Highly desired (MOS Certification accepted also) To Apply to this job go to http://www.GadBall.com or click here