Paladin Consulting, Inc. has been in the IT Staffing Augmentation Industry for over twenty years. Our corporate headquarters is located in Dallas, Texas, where we currently provide consulting services throughout the United States. Our services include contract and contract to hire opportunities in addition to permanent placement.
REQUIRED SKILLS:
Technical support over the phone Highly desired 1 Years
Email support - Outlook Highly desired 2 Years
Connectivity - VPN Highly desired 1 Years
Basic trouble shooting Required 3 Years
DESCRIPTION OF POSITION:
Engagement Type: Contract to Perm
Tech Support Technician - Help Desk
Short Description:
Provides phone based technical support in activities associated with the identification, prioritization and resolution of reported problems.
Complete Description:
Provides phone based technical support in activities associated with the identification, prioritization and resolution of reported problems. Activities include recognition, research, isolation, resolution, and follow-up. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. May involve use of problem management databases and help desk system.
Skill Required / Desired Amount of Experience
Technical support over the phone Highly desired 1 Years
Email support - Outlook Highly desired 2 Years
Connectivity - VPN Highly desired 1 Years
Basic trouble shooting Required 3 Years
BENEFITS:
We offer benefits to consultants including Direct Deposit, Medical, Dental, Vision, Short & Long Term Disability Insurance, Life Insurance, and 401K Plan. PALADIN pays referral bonuses for your referrals - contact us for details! Please check out our benefits at:
to view our current opportunities available.
Experience: Technical support over the phone Highly desired 1 Years Email support - Outlook Highly desired 2 Years Connectivity - VPN Highly desired 1 Years Basic trouble shooting Required 3 Years To Apply to this job go to http://www.GadBall.com or click here