Help Desk$14-16/hr Contract to Permanent positionMust be flexible with hours. provides phone based technical support in activities assocaited with the identification, prioritization and resolution of reported problems. Activities include recognition, research, isolation, resolution, and follow up. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. May involve use of problem management databases and help desk system.Skills Required: Windows XP- 3 years requiredMicrosoft Office-3 years requiredTechnical Help Desk Experience- 1 year requiredHighly Desired Skills: A+ CertificationActive directory- 1 year requiredRemote Access- 1 year requiredVPN- 1 year required
To Apply to this job go to http://www.GadBall.com or click here