Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!
Primary duties of the Computer Operations Supervisor may include one or more of the following:
Manages the day-to-day activities and personnel of the computer center.
Monitors performance of computing equipment, and coordinates equipment installation and delivery schedules.
Ensures timely completion and integrity of all jobs in order to meet or exceed Service Level Agreements (SLA).
Provides technical assistance to system users in resolving computing operations problems and acts as a central point of contact regarding matters affecting area.
All other duties as assigned.
Primary duties of the Computer Operations Manager and Computer Operations Director may include the above duties as well as one or more of the following:
Provides managerial oversight and directs the activities of a large multi-function computer operations (data) center
Establishes and implements ACS computer facilities operating standards
Determines information requirements and makes decisions based on system capacity
Maintains contacts with suppliers, vendors, and subcontractors and negotiates contracts for services and/or equipment
Oversees department budget preparation, manages budget process and monitors compliance with budget parameters
Prepares proposals and solicits sales of computer services to outside firms
Assists in new customer pricing, evaluations, and migrations
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
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