Experience with all the above required. 5 years minimum experience required at 2nd or 3rd line support. Experience supporting large scale server environments in excess of 100TB a must. Need technical experience with Solaris, AIX and Windows Operating Systems - Device Configuration; Storage Array and Storage switch administration, topologies and connectivity; Disk and Tape connectivity via SAN, disk/tape configuration on AIX, Solaris, Windows Servers, Kernel configuration, device driver tuning for performance; RAID Levels, Persistence Binding, Zoning, LUN Security, Multipathing, Local business or shadow copy, Mirror-view or True Copy, Tape Offsite management; AIX Integration with TSM and Solaris; Concepts of Netbackup; NDMP, LAN and LAN free backups, TDP for Oracle, Exchange, SQL Server; SAN and TSM experience in High Availability Server Clusters (Solaris/AIX/Wintel) and Unix Shell or Perl scripting. Effective communication skills in both verbal and written English required. Must be able to think logically through a problem, with an in-depth knowledge of what logs to check and what hardware and software component elimination tests to perform. Must understand the impact of technical changes on an operational service and be able to collaborate with other support teams to troubleshoot complex incidents while adhering to strict quality and change management processes.
Experience: Solaris, AIX, Windows, Device Configuration, Storage Array, Storage Switch, SAN, Kernel Configuration, Device Driver Tuning, RAID, Persistence Binding, Zoning, LUN Security, Multipathing, Shadow Copy, True Copy, Netbackup, NDMP, LAN TDP for Oracle, Exchange, SQL Server, High Availability Server Clusters, Unix Shell, Perl.
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