IVR Implementation Engineer / Analyst in Plano, Texas in Dallas, TX

Genesis10 is looking for 2 IVR Implementation Engineers / Analysts for a major client located in Plano, Texas. Responsibilities: - Design implementation plan. - Test plan creation and execution in cooperation with the Quality Assurance Team. - Project support and oversight. - Creation of needed documentation and Vision diagrams, etc. - Vendor management. Experience: Required Experience/Skills: - Business or System Analysis regarding an IVR implementation. - Call Center knowledge and experience. - Nuance or any other Voice Recognition IVR platform. - Visio. Preferred Experience/Skills: - Experience in Aspect ACD/CTI will be an added advantage. This is an excellent opportunity to join a winning team. Take your career to the next level and turn your interest into action. Apply Now! Or, send your resume directly to . The only way to learn more is by taking the next step. Genesis 10 has maintained exponential growth since the company's inception in 1999. Genesis10 has more than 1,000 consultants specializing in project management, business analysis, business transformation and large-scale systems infrastructure and application integration for more than 100 companies in a variety of industries including banking and financial services, insurance, manufacturing, healthcare, telecommunications and more. To Apply to this job go to http://www.GadBall.com or click here