Desktop Support Specialist in Dallas, TX

Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest! The successful candidate for this position possesses excellent customer service and communications skills, is organized and enjoys interacting with end users. The principal activities involve: Daily management of incident and service requests assigned in the Peregrine system. Workstation/laptop support: Builds Swaps New user set ups Software installation Data retention Technology support: Webcast set ups Loaner laptop management Smart hands support at the direction of server, network and telco towers Administrative: Maintain accurate inventory records for workstations, laptops, lan and local printers Provide support for corporate technology projects Provide timely status of assigned tasks Necessary Skills: Experience working in a corporate environment Ability to work independently Excellent customer service skills Solid verbal and written communication skills Experience with Windows XP and Microsoft Office Experience with IBM desktop and laptop as well as HP printers Ability to arrive early and stay late for projects Preferred Skills: Experience using Peregrine Service Center or equivalent product Previous experience with workstation imaging using Ghost Experience with Symantec Antivirus in a managed environment Experience with Tablet PC is helpful Limited travel (&##60; 10%) may be required for this position. ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. To Apply to this job go to http://www.GadBall.com or click here