An established IT Service Provider in Richardson is seeking and IT Application Support III with experience in application development and support. RESPONSIBILITIES.Support users in a Microsoft Windows environment .Interaction with customer base in person, via phone and electronic communication methods .Troubleshooting and resolving technical issues with little to no supervision .Create and maintain documentation on environment systems, applications, and other processes .Assisting with migrations, upgrades and implementation of new technologies .Operation of PC hardwareQUALIFICATIONS.Six plus years of Practical Experience supporting software applications .Extensive knowledge in Windows Vista/XP, MS Office 2007/2003, MS SharePoint, Active Directory, SMS, Dell Laptop and Desktop systems and hardware as well as system imaging tools and techniques (ghost, unattended installation) .Use-knowledge of hardware platforms to understand supported applications .Application integration experience .Knowledge of use and installation of industry software tools .Knowledge of Softgrid, Lotus Notes, VMware, Virtual PC, BDD 2007 and scripting languages is a plus .Working knowledge of application compatibility .Certified in A+ is requiredApply immediately by clicking here http://www.maxhire.net/cp/?E5546C361D43717B7B551A653D561A26062AYou may send your resume via MS Word attachment to You may apply on line at: http://www.ceramisearchgroup.com/openjobs.htmLearn more about us on the web at: http://www.ceramisearchgroup.comCerami Search Group is an Equal Opportunity Employer, M/F/V/D.Cerami Search Group is a successful Texas based search firm specializing in the temporary, temp-to-hire and permanent placement of Legal, Accounting, Information Technology, Medical and Administrative professionals. Our clients range from small companies to large corporations throughoutDallas Fort Worth and North America.
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